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Big Hotels Taking Steps Towards Sustainability in East Java
52 HOTELS IN EAST JAVARanking can be influenced by the commissions we receive.
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Summary of reviews
Hotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
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Golf
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Family
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Nightlife
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Summary of reviews
At Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
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Golf
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Summary of reviews
Ibis Styles Malang emerges as a standout choice for travelers seeking a comfortable and conveniently located stay in the bustling city of Malang. Strategically nestled with easy access to the city's main thoroughfares and close to the train station, the hotel offers a prime location for exploring nearby tourist attractions and enjoying local dining. While some guests find the immediate surroundings less enticing, the hotel's proximity to various culinary hotspots and the convenience of affordable taxi rides to nearby bars and restaurants are appreciated.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang.
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Adult Only
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Business
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Summary of reviews
POP! Hotel Diponegoro garners high praise for its strategic location in the heart of Surabaya, offering guests easy access to key attractions, public transport and popular culinary spots. The hotel is appreciated for its cleanliness, modern appeal and comfort, making it particularly suitable for millennials. The spacious parking area adds to its convenience.
When it comes to breakfast, the offerings receive mixed reviews. While some guests find the breakfast delicious and commendable for accommodating specific dietary needs with special vegetarian packages, others criticize it for being sparse, insufficient and served cold, as it comes from outside. The limited menu options and occasional service inconsistencies also draw some negative feedback.
The rooms at the hotel are mostly appreciated for being clean and comfortable with many guests noting the spacious and comfortable beds as a highlight. Despite some mentions of the rooms being small, the functional layout and overall cleanliness are positively noted. However, occasional noise intrusion, old towels and subpar air conditioning are minor areas for improvement.
Cleanliness is a strong point for POP! Hotel Diponegoro with many guests praising the clean and cozy rooms, comfortable beds and good views. The professional and friendly housekeeping staff contribute to maintaining this high standard, although some guests mention the need for a more thorough deep cleaning in some cases.
The exceptional staff at the hotel receive widespread praise for their friendliness, helpfulness and attentiveness. Their warm reception and excellent service significantly enhance the guest experience.
Wi-Fi connectivity presents a mixed experience with some guests enjoying good internet connections while others face issues with weak signals, slow speeds and unstable connectivity. Improvement in this area could further enhance the overall stay.
The beds are generally well-received for their comfort and size, contributing to a good night’s sleep. While the daily cleaning service is appreciated, sporadic issues such as unfulfilled requests for king-size beds and occasional lapses in cleanliness are noted.
In conclusion, POP! Hotel Diponegoro provides excellent value for money with its strategic location, cleanliness, comfort and exceptional staff service. Minor areas for improvement include breakfast variety and quality, Wi-Fi reliability and some aspects of room amenities, but overall, it remains a highly recommended choice for travelers.
When it comes to breakfast, the offerings receive mixed reviews. While some guests find the breakfast delicious and commendable for accommodating specific dietary needs with special vegetarian packages, others criticize it for being sparse, insufficient and served cold, as it comes from outside. The limited menu options and occasional service inconsistencies also draw some negative feedback.
The rooms at the hotel are mostly appreciated for being clean and comfortable with many guests noting the spacious and comfortable beds as a highlight. Despite some mentions of the rooms being small, the functional layout and overall cleanliness are positively noted. However, occasional noise intrusion, old towels and subpar air conditioning are minor areas for improvement.
Cleanliness is a strong point for POP! Hotel Diponegoro with many guests praising the clean and cozy rooms, comfortable beds and good views. The professional and friendly housekeeping staff contribute to maintaining this high standard, although some guests mention the need for a more thorough deep cleaning in some cases.
The exceptional staff at the hotel receive widespread praise for their friendliness, helpfulness and attentiveness. Their warm reception and excellent service significantly enhance the guest experience.
Wi-Fi connectivity presents a mixed experience with some guests enjoying good internet connections while others face issues with weak signals, slow speeds and unstable connectivity. Improvement in this area could further enhance the overall stay.
The beds are generally well-received for their comfort and size, contributing to a good night’s sleep. While the daily cleaning service is appreciated, sporadic issues such as unfulfilled requests for king-size beds and occasional lapses in cleanliness are noted.
In conclusion, POP! Hotel Diponegoro provides excellent value for money with its strategic location, cleanliness, comfort and exceptional staff service. Minor areas for improvement include breakfast variety and quality, Wi-Fi reliability and some aspects of room amenities, but overall, it remains a highly recommended choice for travelers.
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