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Summary of reviewsCristal SPA stands out as a popular destination for its prime location, exceptional dining experience and robust range of amenities, earning high praise from guests. Positioned right by the beach, Cristal SPA offers easy access to the sandy shores through private entrances, while also being close to the city center, stores and restaurants. This combination of beachfront proximity and urban convenience creates a perfect balance for visitors seeking both relaxation and accessibility.
The hotel’s breakfast receives notable acclaim for its variety and quality with guests appreciating the fresh ingredients and seasonal fruits and vegetables. Although some improvements in coffee quality and fruit variety are suggested, the breakfast experience is generally seen as a delightful start to the day. The dinner options, while also diverse and tasty, have some room for enhancement, particularly in terms of vegetarian choices and consistent restocking.
Rooms at Cristal SPA are modern, clean and comfortable with many guests enjoying the spacious balconies and elegant furnishings. However, the lack of air conditioning and occasional noise disturbances for street-facing rooms are noted drawbacks. Despite these minor issues, the cleanliness and chic décor of the rooms largely contribute to a positive guest experience.
Cleanliness across the facility is another highlight with guests repeatedly commending the pristine condition of the rooms, pool, spa and overall grounds. Maintenance issues are rare and the frequent replacement of towels and upkeep of shared spaces further elevate guests' comfort.
The hotel staff is frequently praised for being friendly, helpful and attentive, especially the reception team, which enhances the welcoming atmosphere. Though some minor critiques exist regarding occasional unfriendly interactions and the need for better replenishment at breakfast, the service quality generally garners high marks.
The spa facilities are highly rated for their cleanliness, comfort and range of services, including professional massages and a well-maintained wellness area. Despite some suggestions for extended hours and a full-time receptionist, the overall spa experience is considered fabulous.
While the Wi-Fi quality varies across different rooms, other amenities like the clean and well-kept pool, ample parking options and family-friendly features, including spacious rooms and playgrounds, are well-received. The comfort of the beds, despite a few reports of soft mattresses, is another positive aspect.
In summary, Cristal SPA offers a well-rounded and enjoyable experience with its prime beachfront location, high-quality breakfast, elegant and clean rooms, attentive staff and excellent spa services. Minor issues with air conditioning, Wi-Fi and occasional noise do little to detract from the overwhelmingly positive feedback, positioning Cristal SPA as a highly recommended option for travelers seeking both relaxation and convenience. Show more
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Categories
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Indoor Pool
Resort with Parking
Accessible Resort
Resort with Indoor Pool
Room Types
Standard Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. Boasting a terrace, this twin/double room also features a wardrobe, a safe deposit box and a flat-screen TV.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Cristal SPA enjoys an enviable location, repeatedly praised by guests for its proximity to the sea. Positioned right by the beach, it offers quick and easy access to the sandy shores with many noting the private entrances that make the walk to the beach a breeze. The hotel is nestled in a beautiful forest near a health trail, providing a tranquil setting that's perfect for relaxation.
Guests appreciate the central location, which places them close to the city center, stores and restaurants, ensuring everything they need is within walking distance. Rooms with sea-facing balconies offer picturesque views, enhancing the overall experience. The well-maintained grounds and clean facilities add to the charm of the stay.
The combination of a beachfront location and convenient access to local amenities makes Cristal SPA a preferred choice for those looking to enjoy both natural beauty and urban convenience. Despite minor noise concerns due to the central location, the general consensus highlights the hotel's prime setting as its standout feature.
Breakfast
The breakfast experience at Cristal SPA is generally praised for its variety and quality. Many guests appreciate the delicious and plentiful options available in the buffet, noting that it caters to a wide range of tastes and preferences. The breakfast buffet boasts a wide selection of dishes with fresh ingredients and seasonal vegetables and fruits often highlighted.
Guests frequently highlight the breakfast as a high point of their stay with the well-equipped and well-organized buffet leaving little to be desired. However, some reviewers mention areas for improvement, such as the quality of coffee and juices and the lack of fruit variety. There have been occasional comments about the breakfast becoming monotonous and some items not being restocked promptly, particularly later in the morning.
Despite a few critiques, the consensus is that the breakfasts at Cristal SPA are a delightful way to start the day with many guests recommending the hotel based on the breakfast experience alone. The attentive and helpful service, coupled with the relaxed and enjoyable ambiance of the breakfast area, contributes to a positive overall dining experience.
Dinner
The dinner experience at Cristal SPA has generally received positive feedback with guests appreciating the diverse, fresh and tasty meals offered. The dinner buffet is often described as sufficient and adequate with a notable variety of dishes that cater to various tastes. Many reviewers mentioned that the dinner buffet is always replenished, ensuring a consistent supply of food throughout the meal service.
Guests frequently highlighted the excellent soups and great overall food quality, particularly praising the breakfast and dinner offerings. Half board diners expressed satisfaction with their meals, describing them as very good and delicious.
However, there were some areas for improvement noted. A few reviews mentioned limited options for vegetarians and a lack of variety in the dinner menu with some diners finding it somewhat repetitive or boring. On several occasions, the dinner buffet was criticized for not being adequately restocked and the food temperature was sometimes an issue with dishes occasionally served cold.
Price-wise, some guests felt that the dinner, priced at 75 PLN or approximately 12 euros per person, was somewhat overpriced for the quality and variety offered. Moreover, the selection of drinks during dinner was not always satisfactory.
Overall, while the dinner at Cristal SPA has its highlights with delicious and varied food, there are areas where enhancements in variety, restocking practices and vegetarian options could elevate the dining experience even further.
Rooms
Cristal SPA offers an overall satisfactory experience with its rooms, appealing particularly to those who prioritize cleanliness and modern aesthetics. Guests appreciate the beautifully furnished and elegant rooms, often noting they are clean, comfortable and well-maintained. Many also highlight the spaciousness of the rooms, as well as the presence of large, furnished balconies that add to their comfort.
Although the hotel rooms are generally praised for their stylish and cozy feel, some guests point out that not all rooms are equally spacious. Several reviews note that some rooms, including bathrooms, can be quite small and cramped. Additionally, a recurrent issue mentioned is the lack of air conditioning, particularly discomforting during warmer months.
Guests who had rooms facing the street reported significant noise disturbances, which affected their sleep quality. On a brighter note, functional design and good room facilities, including daily cleaning and regular towel replacements, contribute positively to the overall guest experience.
The modern furnishing and chic décor are consistently mentioned as strong points. Despite some minor grievances about room size and air conditioning, the cleanliness, modernity and comfort of the rooms at Cristal SPA stand out, making it a suitable choice for a comfortable stay.
Beds
Cristal SPA receives mixed reviews regarding its beds with a notable emphasis on their comfort. Many guests highlight the beds as very comfortable, describing them as comfy, large and inclusive of wonderful bedding. Each room is equipped with separate comfortable beds, ensuring a restful stay for many visitors. However, some guests point out that the mattresses tend to be quite soft, which might not suit everyone’s preference and occasionally found them to be worn out. Despite a few mentions of hard sofa beds and issues with room size, the overall consensus leans towards positive comfort with the large and cozy beds often praised. Minimal issues such as broken hairdryers and non-working bedside lights were mentioned as room inconveniences, but the bed's comfort remains a strong point for many guests staying at Cristal SPA.
Cleanliness
Cristal SPA is highly acclaimed for its impeccable cleanliness. Guests consistently mention that rooms are clean, comfortable and well-maintained with towels often replaced to ensure a fresh stay. The general cleanliness of the hotel meets and often exceeds expectations, making it a reliable choice for travelers. The facility, praised for being new and well-maintained, keeps its areas tidy, including the pool and spa, which are noted for being very clean and well-equipped.
Despite minor issues like mold under the showers in the pool and jacuzzi and a worn-out toilet brush in some instances, the overall atmosphere of the hotel is cozy and inviting. Guests appreciate the consistent cleanliness across all areas, from spacious, beautifully decorated rooms to the maintained pool, sauna and beach.
The hotel's well-kept grounds and effective heating during winter also contribute to the comfort and satisfaction of guests. Whether it's the spotlessly clean rooms or the overall well-maintained environment, Cristal SPA ensures a super clean and pleasant experience, making it a highly recommended option for those prioritizing cleanliness in their travels.
Staff
The reviews for Cristal SPA highlight a predominantly positive experience with the hotel staff. Guests consistently describe the staff as very friendly, helpful and attentive. The reception team, in particular, is frequently praised for their friendliness, efficiency and accommodating nature. Many guests noted the warm and positive reception service, which set a welcoming tone for their stay. The spa and treatment staff were also commended for their competence and professionalism.
The restaurant and bar service garnered positive feedback for their polite and charming staff with specific mentions of the breakfast service being attentive, though there were a few instances where food replenishment as breakfast ended could be improved. Despite some minor criticisms, such as occasional unfriendly interactions and the staff appearing overworked at times, the overall sentiment towards the service at Cristal SPA is overwhelmingly favorable.
The hotel staff's commitment to fulfilling guest requests and maintaining a pleasant atmosphere contributed significantly to the positive guest experience, reflecting well on the hotel's service standards.
Wi-Fi
Cristal SPA receives mixed feedback regarding its Wi-Fi services. Guests experience varying levels of internet quality depending on their rooms with some reporting good to very good reception, while others encounter issues such as weak signals, sporadic connectivity and frequent logins. Despite these challenges, the internet works very well for certain visitors. On a positive note, the hotel excels in cleanliness and offers well-regarded spa and parking facilities, ensuring a comfortable stay beyond the Wi-Fi experience.
Spa
The spa at Cristal SPA boasts a well-equipped and well-maintained facility, featuring a swimming pool, sauna, whirlpool and jacuzzi. Guests particularly praise the professional and fantastic treatments, as well as the variety of wellness options available. The massages are frequently highlighted as excellent and superb with good overall massage services.
The spa area, despite being small, is consistently described as nice, clean and comfortable. The wellness area is noted to be very good and superb, contributing to an overall great spa experience. Private access to the spa and the inclusion of the spa in the price of the stay are seen as positives.
However, there are some minor drawbacks reported, such as the high cost of treatments and the need to pre-book spa appointments due to high demand. Some guests also mentioned that the wellness area could benefit from a full-time receptionist. The spa is open until 5 PM, which some might find restrictive. Despite these issues, the general consensus is that the spa area is fabulous and offers a pleasant and relaxing experience.
Pool
The pool at Cristal SPA receives generally positive feedback from guests, emphasizing its cleanliness and maintenance. Many guests describe it as nice and clean with some noting it is small but still pleasant. The inclusion of a jacuzzi and sauna adds to the relaxation options and the indoor pool area is accessible and well-kept. Features like a fitness room and children's playroom enhance the overall recreational offerings. However, some guests mentioned that the pool was smaller than expected and that the water temperature could be on the cooler side. Despite these minor points, the pool area remains a highlight, being suitable for both children and elderly guests and offering sufficient facilities like a jacuzzi and whirlpool, although there were occasional mentions of the whirlpool being defective. Overall, even with its modest size, the pool at Cristal SPA stands out for its cleanliness and suitability for various guests.
Parking
Cristal SPA offers a range of parking options to accommodate its guests, including large and well-maintained parking lots. The premises feature ample and secure parking spaces that are easily accessible with some areas directly behind the hotel. Guests can find fenced and secluded parking facilities, adding an extra layer of security. While free parking is available, many opt for the additional paid parking services due to high demand during the season. Garage parking is also an option. Despite the convenience and availability, some guests note that parking is not included with the room and carries an extra fee. However, overall feedback is positive with many appreciating the ample, well-maintained and easily accessible parking options provided by Cristal SPA.
Family
Cristal SPA emerges as a superb choice for families looking for a relaxing getaway, offering a range of amenities that cater specifically to young children and their parents. The hotel is lauded for its family-friendly environment, complete with spacious rooms that accommodate parents along with their kids, ensuring comfort for both adults and teenagers alike. Guests frequently highlight the numerous playgrounds that are both large and safe, creating a secure space for children to play and explore.
Additionally, there are well-equipped playrooms and a good selection of toys available for kids, which further enhance the family-friendly atmosphere. While some mention that the children's buffet options could be improved, overall, families find the hotel's facilities suitable for a memorable vacation. The setup is ideal for family vacations, offering relaxation and plenty of activities to keep the little ones entertained. For those traveling with pets, it’s worth noting the secure beach area that accommodates both dogs and kids ensures a pleasant experience for all family members.
Accessible
Cristal SPA offers notable accessibility features, making it convenient for guests with disabilities. The facility includes a lift for strollers and a working elevator that ensures access for the disabled. Rooms are specifically adapted for disabled individuals and the hotel is easy to navigate from the parking lot. Situated centrally, the location is both well-situated and easily accessible, providing convenience for families with small children. The reception operates 24 hours, ensuring consistent support. The overall look and feel of the hotel are fresh and modern with provisions frequently requested by physically challenged guests readily available.
Indoor Pool
The indoor pool at Cristal SPA receives a mix of positive feedback. Guests appreciate that the pool, along with a jacuzzi, is included in their stay and find the indoor pool generally very nice. The availability of a sauna adds to the amenities. However, some reviews mention the pool is small and may need some maintenance. Despite its size, the pool is seen as a valuable feature for relaxation during their hotel stay.
Romantic
Cristal SPA offers a tranquil environment, ideal for adults looking to unwind. The hotel's design caters specifically to romantic stays, providing romantic surroundings and a calm atmosphere that enhances the experience. With a beach just 200 meters away, it is perfectly located for a romantic walk. The calm atmosphere and private beach access further contribute to its suitability as a romantic getaway.
Dog Friendly
Cristal SPA is extremely dog-friendly, making it an ideal destination for visitors with smaller dogs up to 10 kilos. The hotel embraces a welcoming attitude towards pets with dogs being allowed throughout the premises and even receiving dog treats during their stay. Although additional charges apply for dog-friendly services, many guests appreciate the convenience and care provided.
However, it's worth noting a few areas for improvement. Some guests mentioned that the staff does not consistently maintain the garden clean from dogs and the pricing for bringing dogs is considered very expensive. Overall, it remains a nice option for dog owners with both visitors and their pets feeling comfortable and well-received.
Yes, Cristal SPA has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Cristal SPA.
Yes, Cristal SPA welcomes dogs.
Yes, parking facilities are available at Cristal SPA.