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Summary of reviewsGinger Dwarka provides a generally positive experience for travelers seeking a tranquil stay away from the bustling city life. Guests appreciate its location on the highway for convenient access, especially favoring those with vehicles. The property is valued for its serene environment, clean surroundings, and courteous staff, contributing to its overall charm despite being some distance from the main attractions and limited local dining options.
The hotel's breakfast receives commendation for its delicious offerings, including authentic local cuisine, with guests enjoying the varied options provided. However, there is room for improvement in terms of variety, cleanliness, and staff availability during breakfast hours. Dinner garners praise for the quality and taste, particularly the thali, though high pricing and service issues indicate areas that could benefit from enhancement.
Accommodations at Ginger Dwarka are adequate for budget-conscious travelers, with clean and functional rooms suitable for short stays. Although staff interactions are generally positive, cleanliness and maintenance inconsistencies in the rooms and hotel facilities pose challenges to the overall experience, with notable concerns about bathroom hygiene and upkeep.
Ginger Dwarka excels in creating a welcoming atmosphere, with guests frequently commending the friendly and professional nature of the staff, particularly the restaurant and security personnel. While positive feedback dominates, some guests have noted lapses in staff responsiveness and cooperation, highlighting the need for consistency in service.
Feedback on the beds reveals both comfort and dissatisfaction, as guests find the beds cozy yet some prefer firmer mattresses for better sleep support. Cleanliness issues persist, with reports of stained linens affecting guest satisfaction. Overall, Ginger Dwarka has the potential to elevate its reputation by addressing areas like cleanliness, service uniformity, and pricing, while maintaining a focus on hospitality and guest comfort. Show more
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Hotel with Parking
This hotel provides free parking for its guests, offering a convenient amenity for those traveling with vehicles.
3-Star Hotel
Located on Porbandar Dwarka Highway, this hotel features a fitness center, free private parking, and a restaurant. The staff is friendly, and the buffet is satisfactory.
Hotel with Gym
Small Hotel
Room Types
LUXE Room The double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box along with tumble dryer. The unit offers 1 bed.
Deluxe RoomThe double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room features a tea and coffee maker, a wardrobe, a safe deposit box as well as tumble dryer. The unit has 1 bed.
SuiteThis air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite has tiled floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Day use Room - Same day check in and check out - 9 am to 5 pmThe double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room is equipped with a tea and coffee maker, a wardrobe, a safe deposit box as well as tumble dryer. The unit offers 1 bed.
Guest Reviews
5.9
Rated
Location
Ginger Dwarka offers a mixed bag when it comes to location as conveyed by guest reviews. Situated away from the bustling city life, the hotel provides a tranquil escape, making it perfect for those seeking a quiet stay. It is positioned on the highway, which benefits travelers with their own vehicles looking for convenient access. However, it's important for visitors to note that the property is approximately 6 to 6.5 kilometers from the main Dwarka city and the Dwarkadhish Temple, a factor that many guests emphasize. Despite some discrepancies in the advertised proximity to key sites, the location overall is acknowledged as good by several reviewers. A clean and appealing environment is occasionally mentioned, alongside courteous staff, adding to the potential charm of the stay. However, the hotel's distance from main attractions and the absence of nearby dining options are drawbacks for travelers relying on foot or public transport.
Breakfast
Ginger Dwarka has received a mixed response regarding its breakfast offerings from guests. Many highlight the delightful experience of enjoying a delicious morning meal with several positive remarks about the food being good and featuring authentic local cuisine. Guests appreciate the variety of options available, although some suggest there could be more choices to enhance the experience further.
While several guests praise the breakfast as nice and value for money, others mention that the quality and variety could be improved to meet expectations. Issues of cleanliness and hygiene during breakfast have been flagged by some visitors, noting the presence of flies and a need for more rigorous standards. Moreover, the lack of staff during breakfast hours and management concerns have been noted.
The comments suggest a solid base for breakfast offerings at Ginger Dwarka but highlight room for improvement in variety, cleanliness, and overall management to meet and exceed guest expectations.
Dinner
Ginger Dwarka's dinner offerings have received positive remarks for their quality and taste, with many guests finding the evening meals delicious. The thali, in particular, is highlighted as a standout dish. Despite these favorable comments on the food, some diners have expressed concerns about the high pricing, suggesting it might not offer the best value for the cost. While the dinner generally pleases, breakfast didn't seem to impress as much, with reviewers pointing out limited options that only met average expectations. There are areas needing attention, notably the cleanliness of the restaurant and overall maintenance, which several reviews deemed unsatisfactory. Service-related feedback also leans towards the negative, with comments on poor staff response and issues with in-room dining in terms of food quality and delivery timing. Overall, while the dinner experience itself is positively noted, improvements in service, pricing, and cleanliness could elevate the overall dining experience at Ginger Dwarka.
Rooms
Ginger Dwarka offers rooms that cater to basic needs, providing decent accommodation for those on a budget. Guests have noted that while some rooms were clean and met their expectations, cleanliness and maintenance remain inconsistent throughout the hotel. Despite challenges with size and upkeep, certain rooms are appreciated for their neatness and functionality for short stays. The hotel provides basic amenities, though there is acknowledgment that some areas could benefit from more attention to detail in cleanliness and maintenance. Staff interactions have been described positively, contributing to the overall experience despite the noted concerns with the room conditions.
Beds
Ginger Dwarka has received mixed feedback regarding its beds, with travelers highlighting both positive and negative aspects. On the bright side, guests found the beds to be cozy and inviting, offering a degree of comfort that was appreciated by many. However, the softness and bounciness of the mattresses were noted by others as being less than desirable, with some preferring firmer options to support their sleep posture. Issues with cleanliness also appeared in reviews, with dissatisfaction expressed over bedsheets and pillows that were not kept up to standard, including reports of stains and hair. While the hotel’s staffing shortages have affected timely service, resulting in delays in breakfast and food, the bed comfort remains a central point of conversation among guests.
Cleanliness
Ginger Dwarka seems to be a hotel that struggles significantly with cleanliness and maintenance issues. Guests have reported a pervasive lack of hygiene, noting dirty washrooms with lingering odors, unclean surfaces, and even the presence of cockroaches. The state of the bathrooms appears to be a critical concern, with leaky fixtures and unsanitary conditions noted frequently. Maintenance seems to be lacking, with reports of poor-quality furniture and moldy carpets contributing to the overall unpleasant experience. The hotel's housekeeping standards appear to be inadequate, resulting in unhygienic rooms, soiled extra bedding, and insufficient sanitary supplies like soap and toilet paper. While the hotel is often fully booked, it seems that the management doesn't prioritize the upkeep necessary for basic hospitality. The combination of renovation disruptions, dissatisfaction with room size, and slow service further compound the negative impressions left on guests seeking a comfortable stay.
Staff
Ginger Dwarka seems to excel in creating a warm and welcoming environment, with many guests noting the friendliness and professionalism of the staff. Visitors frequently applauded the team's helpful nature, particularly appreciating the polite and cooperative attitude found within the restaurant and security personnel, such as the commendable gestures by Aniruddh who promptly assisted guests with their luggage. The dining team also received positive remarks for being down to earth and providing good service.
However, the reviews suggest inconsistencies in guest experiences regarding staff interaction. There were mixed feelings about the staff’s responsiveness, as some guests encountered issues with cooperation and responsibility. A few reviews depicted certain interactions as blunt or rude, indicating that there is room for improvement in consistency and hospitality.
While the majority of guests acknowledged the politeness and professional demeanor of the staff, those expecting higher standards might find the occasional lapses in cooperation disappointing. Overall, while Ginger Dwarka is praised for its friendly atmosphere, ensuring uniformity in staff attitude and enhancing customer service could further bolster the hotel's reputation.
No, Ginger Dwarka doesn't have any pool.
No, a spa isn't available at Ginger Dwarka.
No, Ginger Dwarka doesn't allow dogs.
Yes, parking facilities are available at Ginger Dwarka.