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Summary of reviewsResort de Esperanto Sanatorium Uzdrowiskowe stands out for its prime location, providing guests with the perfect blend of convenience and tranquility. Situated near the charming spa park and various local attractions, the hotel offers easy access to restaurants, cafes, and the main promenade, making it an ideal base for exploring the town. Guests appreciate the peaceful surroundings and proximity to amenities, creating a restful yet engaging stay.
The accommodations at the resort are praised for their cleanliness and comfort, with many guests enjoying spacious and well-maintained rooms. Comfortable beds are frequently highlighted as a feature ensuring a restful sleep, and overall tidiness is noted. However, minor discrepancies between room descriptions and actual amenities are sometimes mentioned, alongside some maintenance issues.
Breakfast at the resort presents a mixed experience. Many guests commend the variety and freshness of the buffet offerings, including essentials and a good array of salads and vegetables. However, there are criticisms about its organization, selection, and start time, which some find unsuitable for early schedules.
The staff at Resort de Esperanto are generally recognized for their friendliness and helpfulness, with several guests expressing appreciation for individual staff members who add a personal touch to the stay. Although some issues with management and accessibility have been noted, the commitment to guest satisfaction is evident through dedicated service by the staff.
WiFi access remains a significant challenge, with many guests experiencing unreliable connectivity throughout the property. This inconsistency in internet service can be frustrating for those relying on WiFi for work or leisure activities during their stay.
Overall, Resort de Esperanto Sanatorium Uzdrowiskowe provides a pleasant experience with several areas appreciating positive reviews, especially its advantageous location and welcoming staff. While some amenities could benefit from upgrades to fully align with a modern three-star standard, the resort offers a commendable stay for those exploring the city's offerings. Show more
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Resort near Golf Courses
This resort in Duszniki-Zdrój offers convenient access to both the GOLFSPA Szczytna golf course and the Zieleniec DiscGolfPark. Both are easily reachable from this location.
3-Star Resort
This resort offers spa treatments and comfortable accommodation. Its location is ideal for those seeking relaxation and wellness facilities.
Family Friendly Resort
Dog Friendly Resort
Resort with Parking
Resort with Gym
Room Types
Standard Double RoomA classically decorated room with a flat-screen TV and a private bathroom with a shower and a hairdryer. No pets are allowed in this room.
Deluxe Double RoomA room with an electric kettle, a fridge and an LCD TV. There is a private bathroom with a shower, hairdryer and towels. No pets are allowed in this room.
Standard Triple StudioA spacious suite with a flat-screen TV and a bathroom with a shower, as well as a hairdryer and towels. No pets are allowed in this room.
Apartment with TerraceThis studio consists of a bedroom and a living room. There is a spacious terrace, an LCD TV, a fridge and an electric kettle. The bathroom comes with a shower and a hairdryer. No pets are allowed in this room.
Standard Single RoomRooms are 13 square metres. No pets are allowed in this room.
Deluxe Family Room (2 Adults + 1 Child)Rooms are 18 square metres. No pets are allowed in this room.
Deluxe Double Room with BalconyRooms are 18 square metres. No pets are allowed in this room.
Budget Double RoomPets are allowed in this room.
Single room with 3 physiotherapy treatmentsThe package includes 3 health treatments (available from Monday to Friday).
Double Room with 3 physiotherapy treatmentsThe package includes 3 health treatments (available from Monday to Friday).
Double Room with One Double BedThe twin room features a wardrobe, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
Located within a prime area of the city, Resort de Esperanto Sanatorium Uzdrowiskowe stands out for its exceptional location that offers both convenience and tranquility. Situated almost centrally, the hotel is in close proximity to the charming spa park, providing guests with easy access to a peaceful, picturesque setting by the stream. Visitors can enjoy the benefit of being near various restaurants, cafes, and local attractions, including the main promenade, making it an ideal spot for exploring the town. The surrounding neighborhood is noted for its quietness, ensuring a restful stay while remaining close to the action.
Guests appreciate the convenience of nearby amenities such as a playground, a church, and the train station, as well as the opportunity for excursions to places like Zieleniec. The hotel's location is highly favored for its combination of centrality and serene surroundings, making it a great base for both leisurely walks in the spa park and trips to neighboring areas. While the property may not exude luxury, the blend of its advantageous location, friendly staff, and clean facilities make it a worthy choice for those looking to explore the city comfortably.
Breakfast
The breakfast experience at Resort de Esperanto Sanatorium Uzdrowiskowe is an area of contrasting opinions among guests. Many guests appreciate the abundant and varied options available, highlighting a diverse selection that includes essentials like toast, rolls, pancakes, scrambled eggs, sausages, cold cuts, cheeses, and a comprehensive array of salads and vegetables. For these guests, the buffet style and plentiful offerings ensure satisfaction and cater to varying tastes, with some particularly praising the freshness and effort put into preparation by the staff.
Despite these positive attributes, there are notable criticisms. Some guests find the breakfast to be mediocre or even poor, citing limited selection, lack of variety, and basic or low-cost food options. Complaints about organizational issues, such as long queues and food shortages by midday, are common. The timing of breakfast service, starting at 8:30, is considered late for some guests, impacting those with early schedules. Matters of communication also arise, with guests expressing confusion about the availability of certain items like scrambled eggs or sausages.
While the location of the hotel and the friendliness of the staff are valued, guests experience inconsistencies in breakfast quality, ranging from generous spreads to sparse offerings. Overall, the breakfast receives mixed reviews, with some enjoying the pleasant service and diverse menu, but others longing for improvements in variety, quality, and organization.
Rooms
Nestled in a lush, green environment, Resort de Esperanto Sanatorium Uzdrowiskowe offers cozy, spacious, and comfortable accommodations that many guests have found enjoyable. The cleanliness of the rooms and bathrooms is frequently praised, with guests highlighting the well-maintained facilities. Many reviews appreciate the comfortable beds and the overall tidiness of the rooms.
The rooms are generally as described, with some including amenities such as towels, a kettle, and cups. However, a few guests have noted discrepancies between the room descriptions and what they received, with some rooms feeling cold or differing from the photos. The lack of a TV remote and minor maintenance issues like showers without doors have also been mentioned.
While the hotel's overall standard of the rooms is considered good, the property is noted to be slightly past its prime. Despite some organizational hiccups, guests appreciate the resort's location near a spa park and the additional access to facilities like a jacuzzi and sauna. Breakfasts stand out as a highlight, with a commendable variety of fresh vegetables and fruits.
In summary, Resort de Esperanto Sanatorium Uzdrowiskowe provides a pleasant stay with its clean and comfortable rooms, although there is room for improvement in terms of organization and maintenance.
Beds
Resort de Esperanto Sanatorium Uzdrowiskowe generally receives high marks from guests when it comes to bed comfort. Visitors frequently comment on the very comfortable and soft mattresses that contribute to a restful night's sleep. The beds are often described as large, cozy, and inviting, providing an excellent place to unwind after exploring the surrounding area. Cleanliness of the beds also complements their comfort, enhancing the overall experience. However, a few guests have noted that some beds may be too narrow for two people and that certain mattresses might feel overly soft, leading to some discomfort. Despite these occasional critiques, the majority of guests seem to enjoy a comfortable stay, appreciating the effort put into ensuring a good night’s rest.
Cleanliness
The reviews for Resort de Esperanto Sanatorium Uzdrowiskowe highlight mixed opinions regarding cleanliness. Many guests praise the resort for its generally clean and tidy rooms, with some mentioning the clean and well-maintained bathrooms and the spaciousness of the accommodations. The staff is frequently noted as being very friendly and helpful, contributing positively to the overall experience. The location of the hotel is also appreciated for its proximity to the healing park and the quiet surroundings that make for pleasant walks.
However, some guests have encountered issues such as dust, cobwebs, and insufficient cleaning, particularly in less frequently used areas. There are mentions of neglected maintenance in certain parts of the hotel, with some rooms not being cleaned thoroughly. A few guests have pointed out lingering odors in towels and linens, and some dissatisfaction with the lack of prompt housekeeping services during their stay. Overall, while many guests found the cleanliness acceptable and the service pleasant, there are areas where improvements could enhance the experience further.
Staff
Resort de Esperanto Sanatorium Uzdrowiskowe receives mixed reviews regarding its staff, though many guests have praised their positive experiences. The staff at the resort are often noted for their focus on guests, being consistently described as very nice, friendly, polite, and helpful. The reception and restaurant services have been highlighted for their commendable and friendly nature, often responding quickly to requests. Some guests have singled out specific staff members, like Mr. Mariusz, for being particularly kind and helpful, adding a personal touch to the stay. The kitchen staff are also mentioned as friendly and accommodating.
However, guests have pointed out several areas where improvements could be made regarding management and accessibility. While the owner has been regarded by some as friendly, others found him unpleasant and overwhelmed. There are instances where the reception was noted to be closed frequently, and staff shortages resulted in a less accessible and sometimes unwilling service. Despite these challenges, individual members of the team impress guests with their dedication to overcoming staffing issues, exemplified by staff members taking on multiple roles. Overall, while service quality at the resort shows a commitment to guest satisfaction, it appears to be dependent on individual staff members rather than the organization as a whole.
Wi-Fi
Resort de Esperanto Sanatorium Uzdrowiskowe seems to face considerable challenges when it comes to its WiFi service. Many guests have reported issues with accessing the internet throughout the property, noting that the connection is often weak or non-existent, particularly in the rooms. Some reviews mentioned that WiFi was only available in specific areas, such as the hallway or near the reception, leaving upper floors and most guest rooms without internet access. Moreover, even where WiFi is supposedly available, guests have described the connection speed as disappointingly slow, with some specific instances of bandwidth being as low as 8kbps. This inconsistency extends beyond the guest rooms; even common areas are reportedly plagued with unreliable internet service. Given these challenges, guests visiting this resort might experience frustration if relying on WiFi for work or leisure activities, and alternative connectivity options should be considered. Overall, while the resort advertises WiFi availability, travelers should be prepared for a less than optimal experience regarding internet connectivity.
3 Star
Resort de Esperanto Sanatorium Uzdrowiskowe offers a mixed experience that is somewhat characteristic of its three-star rating. Guests commend the availability of Wi-Fi throughout the building, which serves as a useful amenity for those staying connected during their visit. Another notable convenience is the elevator, which adds to the practicality of the hotel’s facilities.
However, the reviews indicate that the hotel could benefit from some updates and refreshing, as the decor and overall atmosphere feel a bit tired and lacking in vibrancy. The breakfast service is an area highlighted for improvement, with mentions of a basic offering that includes only the cheapest instant coffee, falling short of expectations for a three-star establishment.
Despite these observations, some guests find the experience generally acceptable for a hotel of its class, although it does not fully meet the standards expected of this category. While Resort de Esperanto has its charm and allows for a pleasant stay, it may require upgrades to align more closely with modern three-star amenities, such as a coffee machine, to enhance the guest experience.
No, Resort de Esperanto Sanatorium Uzdrowiskowe doesn't have any pool.
No, a spa isn't available at Resort de Esperanto Sanatorium Uzdrowiskowe.
Yes, Resort de Esperanto Sanatorium Uzdrowiskowe welcomes dogs.
Yes, parking facilities are available at Resort de Esperanto Sanatorium Uzdrowiskowe.
Yes, Resort de Esperanto Sanatorium Uzdrowiskowe has a gym.