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Summary of reviewsThe Wellem, part of The Unbound Collection by Hyatt, located in the heart of Düsseldorf, is celebrated for its prime location which offers easy access to popular attractions, shopping streets and the lively Altstadt area, while also providing a quiet and serene escape. Guests appreciate the beautifully designed historic building, spacious and well-equipped rooms with modern amenities and the convenience of private parking with direct elevator access to the reception.
The hotel's breakfast offerings receive high praise for their exceptional quality, diverse selection and luxurious presentation with specific mentions of delicious made-to-order egg dishes and vegan options. The breakfast service is mostly commended for its friendly staff and delightful flavors, although some guests noted occasional lapses in attentiveness and a desire for more variety.
Rooms at The Wellem are frequently highlighted for their spaciousness, elegant décor and practical amenities, including kitchen and washing machine facilities. The luxurious and stylish design, coupled with the comfort and cleanliness, contribute to an overall pleasant stay, although a few guests mentioned minor issues with the personalization of the spaces and adequacy for larger groups.
The hotel's strong reputation for cleanliness is reinforced by numerous positive comments on the neat, spotless rooms and well-maintained property. Housekeeping is praised for its attention to detail, despite a few mentions of specific areas needing improvement.
The staff at The Wellem receive consistent accolades for their professionalism, friendliness and accommodating nature. Special mentions of individual staff members exemplify the high-quality service that goes above and beyond to meet guests' needs. However, certain operational challenges, such as slow elevators and uneven room cleaning services, were occasionally noted.
Parking facilities are well-regarded, featuring a secure and spacious underground garage with 24-hour valet service and direct elevator access, despite being somewhat expensive and tricky to locate initially.
The comfort and quality of the beds are generally praised, though a few guests found the mattresses too firm and had issues with pillow quality. The hotel's business amenities are appreciated, particularly the spacious business suites with useful facilities, though some guests experienced minor inconveniences.
Lastly, The Wellem is recognized for its luxurious environment and exceptional design with high-quality materials and a stylish ambiance contributing to the overall elegance of the property. It stands out as a top choice for visitors seeking a blend of historical charm and modern luxury in Düsseldorf. Show more
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Categories
Luxury Hotel
Housed in a century-old courthouse building in the heart of the city center, this luxury boutique hotel offers a blend of modern elegance and classic charm. It features stylish studios and suites with kitchens or kitchenettes, an art gallery, a fitness room, and multiple dining options.
Hotel for Honeymoon
As part of The Unbound Collection by Hyatt, The Wellem offers unique and stylish accommodations in the heart of Düsseldorf. Its artistic flair and personalized service create a memorable honeymoon experience.
Family Friendly Hotel
This hotel offers a unique and stylish experience. Its central location makes it easy for families to explore Düsseldorf's cultural attractions and family-friendly destinations.
Romantic Hotel
This chic boutique hotel is located in Dusseldorf's city center, steps from historic landmarks. It features bold contemporary art, airy suites with high ceilings, and attentive service. The artistic vibe and luxurious amenities create a romantic and memorable experience.
Hotel with Parking
Located in the Old Town, this hotel provides private on-site parking with the option of self-parking or valet service, offering a parking solution in a central area.
Accessible Hotel
This hotel features wheelchair-friendly rooms conforming to DIN standards and includes special facilities for visually and hearing-impaired guests. The reception can provide information on door widths for wheelchair users, and accessible toilets and bathrooms are available. It also offers marked disabled parking spaces.
5-Star Hotel
The Wellem, part of The Unbound Collection by Hyatt, provides a unique and luxurious stay in Dusseldorf. Its central location offers easy access to the city's attractions, and the hotel itself features stylish design and high-end amenities.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Gym
Room Types
StudioThis spacious suite features a fully equipped kitchen, one king bed, living room with sofa, and dining area. It boasts 4-meter-high ceilings and original art of HA Schult.
Benefits include:.
- free late check-out until 18:00 on Saturdays and Sundays
Business SuiteThis suite offers a fully equipped kitchen, one king bed, living room with sofa, and dining table. All rooms boast 4-meter-high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Studio SuiteWith a fully equipped kitchen, one king bed, an additional sofa and working area, this studio suite also boast 4-meter high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Twin Studio SuiteThis suite features a fully equipped kitchen, two queen beds, living room with sofa, and dining table. All rooms impress with 4-meter-high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Executive SuiteThis Executive Suite comes with a fully equipped kitchen, one king bed, a dining area, sofa, and bathtub. All rooms boast 4-meter-high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Executive Twin SuiteThis suite features a fully equipped kitchen, two single beds, a dining area, and a bathroom with bathtub. All rooms boast 4-meter-high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Business Suite with BalconyThis suite with original artwork features a balcony, high ceilings, fully-equipped kitchen, a king-size bed, sofa and dining area.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Executive Suite with BalconyThese suites with high ceilings and original artwork feature a fully equipped kitchen, a king-size bed, a dining area, a sofa and a bathtub.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Art Suite with TerraceThis spacious suite features a fully equipped kitchen, private rooftop terrace, and bathroom. All rooms boast 4-meter-high ceilings and original art of HA Schult.
Benefits include:
- free late check-out until 18:00 on Saturdays and Sundays
Guest Reviews
Location
Located in the heart of Düsseldorf, 'The Wellem, in The Unbound Collection by Hyatt' is celebrated for its impressive and prime location. Nestled in a historic building in the old town, the hotel offers guests the convenience of being just a few steps away from popular attractions, shopping streets and the lively Altstadt area. The proximity to the Rhine River, Christmas markets, numerous bars and restaurants ensures that guests are never far from the action.
Despite its central position, the hotel is set in a quiet area, providing a serene escape from the bustling city life. The beautifully designed building, which integrates historical architecture with modern amenities, adds to the charm of staying here. Guests appreciate the convenience of having private parking with direct elevator access to the reception, emphasizing ease and comfort.
Many reviews highlight the spacious and well-equipped rooms, coupled with the friendly and helpful staff, making for a pleasant stay. The hotel's location is not only perfect for tourists looking to explore the city's historical sites but also for those interested in shopping and experiencing Düsseldorf's nightlife.
In summary, 'The Wellem' offers a superb location, marrying historical elegance with modern comforts, making it an ideal choice for visitors wanting to experience the best of Düsseldorf right at their doorstep.
Breakfast
Guests at The Wellem, part of The Unbound Collection by Hyatt, generally have positive impressions of the hotel's breakfast offerings. Descriptions frequently highlight the exceptional quality, diverse selection and the charming breakfast area. The breakfast is often highly praised for its taste and luxurious presentation with guests mentioning a range of delicious options, including made-to-order egg dishes and various vegan alternatives.
The staff receives accolades for being friendly and providing exceptional service, although some reviews note occasions where the service could be more attentive. Several reviews extol the breakfast as among the best they have had, underlining its high quality and abundance. However, there are mixed opinions regarding certain aspects – some find the breakfast area small and the selection somewhat limited for a 5-star hotel.
Criticisms include instances of cold or stale food, monotonous daily offerings and a price point that seems high for the options available. Despite these few drawbacks, the breakfast at The Wellem is largely celebrated for its delightful flavors, excellent presentation and accommodating staff, satisfying most guests and enhancing their overall stay.
Rooms
The Wellem, part of The Unbound Collection by Hyatt, receives high praise for its rooms, which guests describe as spacious, beautifully decorated and well-equipped. Many reviews highlight the rooms' large size with some even featuring high ceilings, balconies and views of an inner garden. The comfort level is evident, as rooms are noted to be cozy, clean and stylishly appointed. Positive mentions also include the availability of kitchen and washing machine facilities, making the suites feel more like well-furnished apartments.
Guests appreciate the modern and elegant design of both the rooms and communal areas, contributing to the overall luxurious vibe of the hotel. The rooms are not only visually appealing but also practical, ensuring a comfortable stay with all necessary amenities and more. Some reviews also mention fantastic upgrades to spacious suites, which further enhance the guest experience.
However, a few mentions note that while the rooms are functional, they can sometimes feel a bit impersonal and in some instances, might be equipped inadequately for the number of guests. Despite this, the general consensus from the reviews is overwhelmingly positive, highlighting the comfort, cleanliness and luxury that The Wellem offers its guests.
Beds
The Wellem, part of The Unbound Collection by Hyatt, offers a blend of comfort and sophistication with its beds frequently praised as very comfortable. Guests appreciate the spacious rooms, especially given the hotel's central location. While the beds are mostly seen as comfortable, some have noted the firmness of the mattresses, which might appeal to those who prefer a harder bed. However, there are occasional mentions of beds being too firm and pillows of poor quality, which could affect overall sleep experience. Additionally, the bed placement between two walls in certain rooms may not be ideal for taller guests. Overall, visitors enjoy a clean and comfortably restful stay.
Cleanliness
The Wellem, in The Unbound Collection by Hyatt, holds a strong reputation for cleanliness with many guests lauding the hotel as very clean, spotless and neat. The rooms are not only clean but also stylish and comfortable, contributing to a cozy atmosphere. Housekeeping has been praised for maintaining super clean rooms and a well-presented property, supporting an overall very satisfactory experience.
Guests appreciated the quality of the sanitary facilities, noting that towels and other amenities were in good condition. Additionally, cleanliness in the common areas received positive feedback with comments highlighting that everything in the accommodation was taken care of to the last detail.
Despite these positive remarks, a few areas were noted for improvement. Some guests mentioned issues with cleanliness in specific spots, such as carpets, kitchen areas and dust in rooms. There were also occasional inconsistencies with room cleaning services and towel cleanliness.
Operational challenges and service quality were minor points of contention with mentions of slow elevators, long queues and staff shortages affecting the availability of food and snacks. For some, the check-in process could have been more professional and heating control in rooms presented difficulties.
Overall, The Wellem stands out for its high standards of cleanliness and attention to detail, making it a welcoming place for guests to stay, despite minor areas needing attention.
Staff
The Wellem in The Unbound Collection by Hyatt boasts an exceptionally friendly and attentive staff, praised for their professionalism and accommodating nature. Guests consistently mention the helpfulness and kindness of the reception staff with special acknowledgments given to individuals like Ben, Stefan and Ms. Tamara Wimberger for their outstanding service. The restaurant staff and those at the pizza place are highlighted for their eagerness and friendly demeanor. The entire staff embodies a positive, polite attitude, always ready with a smile and a high level of efficiency. While the concierge and room service have had less favorable mentions, the overall experience with the staff remains overwhelmingly positive, characterized by their courteousness, calm yet attentive service and exceptional ability to meet guests' needs. The frequent mention of the staff going above and beyond, such as accommodating late check-outs and having multilingual members, further underscores the high-quality service provided at this hotel.
Parking
When staying at 'The Wellem, in The Unbound Collection by Hyatt,' guests can take advantage of a variety of parking options that are mostly positive. The hotel boasts an excellent underground garage with a private, spacious parking area. This underground facility is also quite secure, evidenced by the high-end vehicles often found there. Though some guests noted that parking can be a bit tricky to locate initially and is somewhat expensive (around €30-32 per night), the convenience it offers seems to outweigh the cost for many. The 24-hour valet service and the fact that hotel staff park the car for guests add to the overall ease of use. Additionally, the garage has an elevator that provides a direct route to the hotel reception, enhancing comfort and accessibility. Despite the few mentions of parking challenges and its high price, the quality and convenience of the parking facilities at The Wellem are well-regarded.
Business
The Wellem in The Unbound Collection by Hyatt receives praise for its professional and helpful staff with many noting the spacious and high-quality furnishings of the business suite. The suite offers practical amenities such as a fully equipped kitchen and a balcony, which are appreciated by travelers. However, some guests experienced minor inconveniences, such as issues with sink drainage and lack of room service until 5 pm. The business lounge was closed for renovations, affecting some travelers' schedules. Despite these drawbacks, many still consider The Wellem the best option for staying in the city.
Luxury
The Wellem, part of The Unbound Collection by Hyatt, offers a luxurious and truly special experience for guests. The hotel boasts impressive architecture and a stylist ambiance with high-quality materials adding to its unique charm. Visitors frequently mention the luxurious comfort provided, making stays exceptionally enjoyable. Strategically located in the heart of the old city, it stands as a magnificent property, seamlessly blending luxury with convenience.
The design of the hotel is nothing short of gorgeous, contributing to its overall elegance and premium feel. Guests have noted that it represents the peak of luxury and elegance, aligning with the high standards typically expected from a five-star hotel. Despite a few dissenting opinions, The Wellem carries a strong reputation as one of Germany's best new hotels, providing a central, comfortable setting where luxury and sophisticated design converge effortlessly.
No, The Wellem, in The Unbound Collection by Hyatt doesn't have any pool.
No, a spa isn't available at The Wellem, in The Unbound Collection by Hyatt.
No, The Wellem, in The Unbound Collection by Hyatt doesn't allow dogs.
Yes, parking facilities are available at The Wellem, in The Unbound Collection by Hyatt.
Yes, The Wellem, in The Unbound Collection by Hyatt has a gym.