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Summary of reviewsThe Lambton Arms in Chester-le-Street stands out for its excellent and central location. Located in the heart of the town, it offers close proximity to public transportation, making it easy for guests to explore Newcastle, Durham and local attractions like the Beamish Living Museum. This prime spot is perfect for event-goers at the Riverside Cricket Ground or those looking to enjoy the town’s various amenities such as shops, pubs and restaurants. The convenience of private secure parking is a much-appreciated feature for those traveling by car.
Guests consistently praise the breakfast at The Lambton Arms for its quality and value for money. The hearty portions and variety of options provide an excellent start to the day. The food is often described as tasty and well-cooked with prompt and professional service adding to the overall positive experience.
Dinner at The Lambton Arms is equally commendable with diners enjoying the delicious and well-prepared pub food. Items such as the battered black pudding starter and pizza are particularly popular. Even though food service ends early in the evening, the cozy and inviting ambiance, along with reasonably priced meals, ensures that guests who dine within the service hours have a satisfying culinary experience.
The rooms at The Lambton Arms receive mixed feedback. While many guests appreciate their spaciousness, comfort and cleanliness, there are mentions of dated decor and furnishings needing modernization. Despite some issues with temperature control and noise insulation, the rooms serve as a functional and comfortable base for visitors prioritizing space over contemporary aesthetics.
Cleanliness is generally well-regarded with many guests noting the tidy and welcoming nature of their accommodations. Although some areas need updating and occasional cleaning issues arise, the overall sentiment is one of a clean and satisfying stay.
The standout feature of The Lambton Arms is its staff, who are consistently praised for their friendliness, helpfulness and professional demeanor. Guests feel well cared for and often mention specific staff members for their exceptional service. This warm and accommodating environment significantly enhances the overall guest experience.
WiFi services at the hotel are somewhat inconsistent. While some guests report reliable connectivity, others experience weak signals and slow speeds, particularly in the rooms. Public areas tend to offer better WiFi performance.
The free and easily accessible parking is another positive aspect highlighted by guests. The ample and well-lit spaces provide convenience and security, adding to the overall positive experience at the hotel.
Families find The Lambton Arms to be a particularly welcoming and accommodating place. The family-friendly atmosphere, large rooms and proximity to attractions make it an ideal choice for family stays.
The bed quality at The Lambton Arms receives varied reviews. Many guests find the beds comfortable and conducive to a good night's sleep, while some experience issues with mattress quality needing updates for better support and comfort.
In summary, The Lambton Arms excels in location, dining and staff service, offering a convenient and welcoming stay for travelers, despite some areas needing improvement. Show more
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Categories
Family Friendly Hotel
Located in Durham, this hotel provides family-friendly accommodations.
Hotel with Parking
This hotel offers free private parking for all guests. This ensures a secure and convenient place for visitors to park their vehicles without additional cost. The parking is on-site.
Cheap Hotel
This hotel offers comfortable and affordable accommodation. It features a restaurant and bar, providing convenient options for dining and relaxation.
Small Hotel
This hotel provides a cozy and intimate setting with a focus on comfort and quality. The traditional inn atmosphere adds to its charm.
Room Types
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Budget Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
7.3
Good
Location
The Lambton Arms boasts an excellent and central location in the heart of Chester-le-Street, making it a prime spot for travelers. Guests frequently praised its proximity to public transportation, including a short walk to the train station and easy access to bus routes leading to Newcastle and Durham. The Beamish Living Museum, a local attraction, is also conveniently nearby.
The hotel's location is ideal for those attending events at the Riverside Cricket Ground and serves as a perfect base for visitors to Durham. It’s situated right on the main street with a variety of shops, pubs and restaurants within walking distance. Private secure parking is an added bonus for those driving.
Despite being budget-friendly, the hotel does not compromise on convenience, making it perfect for overnight stays or concert-goers. The central position offers easy access to the bustling town’s amenities and local attractions, providing excellent value for money. Whether visiting for shopping, sightseeing or a cricket match, The Lambton Arms delivers on location.
Breakfast
The breakfast at The Lambton Arms receives high praise from guests with many highlighting its excellent quality and value for money. Reviews consistently note that the breakfast is a great start to the day with ample portions and a variety of options available. Many guests appreciated the prompt and professional service with the food often described as tasty and well-cooked. The breakfast is frequently cited as superb, amazing and even exceptional with several reviewers considering it one of the best they've had. For those who appreciate a hearty meal, the great big breakfast and the well-priced options like the two breakfasts for £10 are seen as significant benefits. Despite a few mentions of average or below-standard experiences, the general consensus is that The Lambton Arms offers a good quality, value-for-money breakfast that leaves guests satisfied and ready for the day ahead.
Dinner
The dining experience at The Lambton Arms receives high praise for the quality of the food, which guests note as being delicious, well-prepared and offering excellent value for money. Diners consistently describe the meals as lovely with many particularly enjoying the great pub food options, including specialties like the battered black pudding starter and pizza. Guests find the food to be hot, cooked to order and reasonably priced, adding to the overall dining satisfaction. In terms of the ambiance, the pub and restaurant settings are appreciated for being cozy and understated, creating a pleasant atmosphere for an evening meal.
However, it's important to plan dining times carefully, as food service stops relatively early in the evening, often around 5:45 pm with no food available after 6 pm on certain nights. This limited window could be a drawback for some visitors expecting later dining options. Despite this, those who dine within the service hours consistently report a positive culinary experience. With a welcoming environment and a menu that is both inviting and reasonably priced, The Lambton Arms stands out as a solid choice for good pub food and a satisfying evening meal experience.
Rooms
The rooms at The Lambton Arms have a consistent theme: they are notably spacious, offering plenty of room for guests to move around comfortably. Many reviewers appreciated the large, clean and comfortable rooms, highlighting equipped amenities such as king-sized beds, sitting areas and large TVs. The rooms are mostly quiet, ensuring a peaceful stay and the bathrooms are generally spacious with both bath and shower options.
However, the overall decor and furnishings of the rooms appear to be quite dated. Several guests mentioned that the rooms were in need of modernisation and refurbishment with worn carpets, marked walls and older fixtures. Cleanliness is generally acceptable, though not always impeccable, as some reviewers noticed dust, cobwebs and occasional signs of neglect, such as missing light bulbs and rust around bath taps.
Comfort levels are varied; while many found the rooms cozy and warm, some experienced issues such as temperature fluctuations, lack of fresh towels and window-related problems. Noise insulation also seems to be a recurring issue, highlighting the need for updated infrastructure. Despite these shortcomings, the rooms effectively meet basic needs, providing a satisfactory stay for those prioritizing space and comfort over modern aesthetics.
Beds
The bed experiences at The Lambton Arms reveal a diverse range of guest sentiments. On the positive side, many guests found the beds to be very comfortable, clean and quiet, contributing to a pleasant stay. Descriptions such as comfy, firm, large and spotless frequently appear, highlighting a general satisfaction with the bedding conditions. Some reviews specifically noted the beds' comfort and cleanliness with several guests emphasizing the comfort of a king-size bed.
However, there were also notable critiques. Some guests reported issues with lumpy, saggy or thin mattresses that detracted from their sleep quality. Problems such as beds bowing in the middle, a lack of support and uncomfortable springs were mentioned as areas needing improvement. A few reviews pointed out that the single and child beds were small and featured thin mattresses.
Overall, while a significant number of guests enjoyed comfortable and clean beds, a portion of visitors encountered issues that suggest a need for mattress updates and improvements in bedding support.
Cleanliness
The Lambton Arms is often praised for its cleanliness with many guests noting that the rooms are very clean and tidy. The bed linen is particularly highlighted for being clean and many found the accommodations functional and welcoming. There were mentions of rooms being spacious and exceptionally clean and even though some areas appeared dated, they still maintained a good level of tidiness.
However, there were some concerns regarding the overall upkeep of the hotel. Several reviews pointed out that certain rooms and bathrooms needed updating and attention to detail, such as stained carpets and dated furniture. Instances of dust and occasional missed cleaning spots were noted, suggesting that a deep clean could be beneficial. Despite these issues, the general sentiment leans towards a clean and comforting stay with friendly service adding to the positive experience.
Staff
The staff at The Lambton Arms consistently receive high praise for their friendliness, helpfulness and welcoming nature. Reviews highlight the team's attentiveness, politeness and professionalism with specific commendations for their enthusiasm and sense of humor. Guests frequently mention how accommodating the staff are, noting their ability to work together seamlessly and create a cheerful atmosphere. The manager is often singled out for being particularly helpful and informative.
Visitors appreciate the warm welcome they receive from the moment they arrive with several reviews emphasizing the staff's ability to go above and beyond to ensure a pleasant stay. The bar and restaurant staff are notably mentioned as friendly and engaging, enhancing the overall experience.
Despite some minor concerns about noise and room updates, the staff's dedication and positive attitudes stand out, making guests feel valued and comfortable. The Lambton Arms is recognized not just for its amenities but for the exceptional service provided by its team, contributing to a memorable stay for all who visit.
Wi-Fi
The Lambton Arms receives mixed feedback regarding its WiFi services. While many guests note that the WiFi network is good and reliable, others have found the signal weak in the rooms with occasional slow speeds. Public areas appear to benefit from faster and more consistent connectivity. There are reports of the WiFi being strong at night, yet a few guests experienced issues with the network not working at all. Some reviews suggest that the WiFi needed improvement and was an area where the hotel could enhance guest satisfaction. Despite varied opinions on the WiFi, the friendly and excellent staff remain a consistent highlight.
Parking
'The Lambton Arms' enjoys largely positive feedback for its parking facilities from guests. Many appreciate the availability of free parking, highlighting its convenience and ease of access. Onsite parking is often described as plentiful with ample space and well-lit areas ensuring a sense of safety and security. The location of the parking is noted to be particularly handy, being in close proximity to the hotel and central to town amenities. While a few guests mention limited space or slight accessibility issues, most find the parking including specialist public provisions behind the hotel sufficient and suitably accommodating. Overall, the hotel's parking options are deemed adequate and a valuable amenity for guests.
Family
The Lambton Arms is highly praised for its exceptional family-friendly atmosphere. Numerous reviews highlight the hotel's welcoming and accommodating environment, making it an ideal spot for families. The large family rooms and helpful staff contribute significantly to its reputation as a perfect family getaway. The family-friendly service and safe surroundings ensure that both parents and children feel comfortable and well-cared-for during their stay. The hotel’s proximity to attractions like the Beamish open air museum also makes it a convenient choice for family outings. Additionally, the fact that it is a friendly family-run hotel adds an extra layer of warmth and personal touch that families appreciate. Even special requests are met with flexibility and a positive attitude, providing an overall great family experience.
No, The Lambton Arms doesn't have any pool.
No, a spa isn't available at The Lambton Arms.
No, The Lambton Arms doesn't allow dogs.
Yes, parking facilities are available at The Lambton Arms.