Durham54.75305000,
-1.53980000,
The Avenue, Avenue Street, High Shincliffe(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Avenue, situated just outside Durham, garners high praise for its ideal location, blending convenience with tranquility. Guests appreciate the hotel's proximity to public transport, including a bus stop directly across the street and taxis available for quick, affordable trips to the city center. Ample parking and easy accessibility to attractions like Beamish Museum and Durham University further enhance its appeal. The hotel's peaceful atmosphere combined with its strategic location provides an excellent base for exploring Durham and its surroundings.
The Avenue's breakfast offerings are consistently lauded by guests for their taste, variety and generous portions. With a menu that caters to both health-conscious and indulgent preferences, guests enjoy everything from porridge and fruit to full English breakfasts and French toast. The freshness of the ingredients and the warm, friendly service contribute to a satisfying dining experience, often exceeding expectations.
Dinner at The Avenue also impresses with guests praising the home-cooked meals for their quality and variety. The pub's menu, featuring favorites like burgers, chips and Sunday roasts, caters to different dietary needs, including vegan options. The excellent service provided by the attentive staff enhances the dining experience, despite occasional mentions of the kitchen closing early or limited evening dining options.
The rooms at The Avenue receive positive feedback for their cleanliness and comfort. Guests frequently highlight the well-maintained and cosy accommodations, some of which are stylishly decorated. Though a few rooms are noted to be small or have low beams, they remain functional and comfortable. Added amenities like hot drink selections and the exceptional breakfast further contribute to a pleasant stay. The meticulous cleanliness and daily servicing of the rooms are particularly appreciated.
The staff at The Avenue are repeatedly commended for their exceptional service, characterized by friendliness, helpfulness and professionalism. From management to day-to-day interactions, the team's commitment to guest satisfaction stands out, enhancing the overall experience for visitors.
The beds at The Avenue continue to receive high marks for their comfort with guests often citing the quality of the bedding and pillows, which ensure a restful night's sleep. Clean and spacious rooms complement the comfortable beds and the overall cleanliness and great food round out a highly positive stay.
In summary, The Avenue offers a wonderful mix of comfort, location and exceptional service, making it a highly recommended choice for visitors to Durham. Show more
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Categories
Dog Friendly Inn
The Avenue is pet-friendly and offers a welcoming environment for guests traveling with dogs. It is a popular choice among pet owners visiting Durham.
Inn with Free Wi-Fi
Located in Burton upon Trent, this inn provides free Wi-Fi.
3-Star Inn
This inn offers comfortable accommodations in High Shincliffe. It provides a convenient location and standard amenities.
Cheap Inn
Small Inn
Room Types
Double Room with Private BathroomThe double room offers a tea and coffee maker, as well as a private bathroom featuring a hairdryer.
King RoomThe double room features a private bathroom equipped with a bath and a hairdryer. The double room offers a tea and coffee maker. The unit offers 1 bed.
Twin Room with ShowerThe twin room features a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Double Room with Private BathroomThe double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Situated in a prime spot just outside Durham, The Avenue offers an ideal location for visitors. The convenience of public transportation is a standout feature with a bus stop directly across the street and frequent services taking just 10 minutes to reach the city center. Taxis are also a quick and affordable option, making it easy to explore Durham and its surroundings.
Guests appreciate the peaceful atmosphere of the hotel, which combines the benefits of proximity to the city with a tranquil setting. The venue is easy to find and offers ample parking, adding to its accessibility. The Avenue's location also provides easy access to notable attractions like Beamish Museum and Durham University, making it a convenient base for diverse activities.
Additionally, the hotel has garnered praise for its friendly staff, comfortable amenities and excellent breakfast offerings. Whether traveling by bus, car or on foot, The Avenue's location makes it a highly recommended choice for a comfortable and convenient stay near Durham.
Breakfast
The Avenue consistently impresses with its breakfast offerings, drawing in rave reviews from guests. The breakfasts are noted for being well-cooked, tasty and generous with many highlighting the excellent quality and good-sized portions. The menu is extensive, ranging from healthier options like porridge, fruit and yogurt to indulgent choices such as full English breakfasts, pancakes and French toast. Guests have praised the variety and the freshness of the ingredients.
The service also receives high marks; the friendly and helpful staff, including individual mentions of staff members who go above and beyond, enhance the overall dining experience. The presence of a pub nearby for evening relaxation is an added bonus. Breakfast not only meets but often exceeds expectations, providing great value for money and leaving a lasting impression on those who stay at The Avenue.
Dinner
Guests at The Avenue consistently praise the dining experience, highlighting the well-prepared and delicious food. Both breakfast and dinner receive high marks for quality and freshness with many commenting on the excellent home-cooked meals and the variety offered. The evening meals, in particular, stand out for their exceptional quality and value for money with options that cater to different dietary preferences, including vegan choices.
The pub serves as a popular dining spot among visitors, known for its superb burgers and chips as well as other delightful menu items that go beyond typical pub fare. Many guests enjoyed the special offers like the Sunday roast and pizza with a drink, appreciating the ample portions and the flavorful dishes.
Service at The Avenue also garners praise with friendly staff contributing to a first-class dining experience. Guests repeatedly express satisfaction with both the food and the attentive service, which enhances the overall appeal of dining at the hotel. Despite occasional mentions of kitchen closures and limited dining options on certain nights, the prevailing sentiment is one of enjoyment and satisfaction with the meals provided at The Avenue.
Rooms
The Avenue offers a diverse range of rooms that have garnered positive feedback for their cleanliness and comfort. Guests consistently highlight that the rooms are well-maintained, spotlessly clean and comfortable, making for a pleasant stay. Many rooms are described as cosy and characterful with the bedding frequently praised for its comfort.
While some rooms are noted to be small, they remain functional and comfortable with ensuite facilities that meet guests' needs. There are also spacious options available that provide a more generous layout. The decor across the rooms has been appreciated with some noted to be stylish and modern. However, a few rooms might feel a bit dated but still maintain a high standard of cleanliness.
Potential noise and low beams in certain rooms are points to consider, especially for taller guests or those seeking quieter environments. Despite these minor issues, the friendly and helpful staff contribute significantly to the positive experience.
In terms of amenities, the rooms are equipped with all the usual facilities and some come with added extras like hot drink selections. Guests also enjoy the breakfast offerings, particularly the eggs benedict, ensuring a strong start to the day. In summary, The Avenue provides a clean, comfortable and friendly environment, making it a commendable choice for a pleasant stay.
Beds
The Avenue boasts overwhelmingly positive feedback regarding its beds, frequently highlighted by guests for their comfort. The beds are often described as very comfortable, ensuring a good night's sleep with soft bedding and lovely bed linen. Pillows also receive commendation for their comfort, adding to the overall restful experience. Guests mention the spaciousness of the rooms and the cleanliness, enhancing the comfort further. Additionally, the hotel features a selection of hot drinks, although minor complaints mentioned insufficient milk sachets for the tea and coffee provided. Overall, The Avenue's beds are consistently described as clean, exceedingly comfortable and outfitted with pleasant linens and pillows, contributing significantly to a restful stay. The friendly staff and great food complement the comfortable accommodations.
Cleanliness
The Avenue receives consistently high marks for its cleanliness from guests. Whether staying in the pub or the rooms, visitors frequently commend the establishment as being very clean and comfortable. Many reviews highlight the property as not just clean, but spotlessly clean and immaculately clean, emphasizing the meticulous maintenance of the space. Guests appreciate the tidy and cozy rooms, often describing them as well-maintained and fresh with daily servicing that includes clean towels and made beds.
The common areas of the hotel, as well as the pub, also receive praise for their cleanliness and inviting atmosphere, contributing to an overall warm and welcoming environment. Beyond cleanliness, the hotel offers very agreeable amenities such as good food, friendly and accommodating staff and comfortable facilities. The combination of spotlessly clean accommodations and excellent service ensures a pleasant stay for all visitors.
Staff
At 'The Avenue,' guests have consistently praised the hotel staff for their exceptional service. Visitors describe the team as welcoming, friendly and always ready to help. It's clear that the staff go above and beyond to ensure guests have a comfortable stay, often bending over backwards to accommodate their needs. The management, especially figures like Karen, receive high marks for their attention to detail and warm hospitality from check-in to check-out.
Guests frequently mention the staff's professionalism and courtesy, creating a friendly atmosphere that patrons seem to appreciate deeply. Whether it's providing assistance after a minor mix-up or simply engaging with a smile, the staff's genuine amiability leaves a lasting impression.
The positive feedback extends to the hotel's setting, noting its village pub ambiance, good food and convenient location. Complimentary full English and vegetarian breakfast options add to the overall satisfaction. Overall, the staff's exceptional service, from their cordial greetings to their helpful nature, plays a significant role in making 'The Avenue' a memorable place to stay.
No, The Avenue doesn't have any pool.
No, a spa isn't available at The Avenue.
Yes, The Avenue welcomes dogs.
No, parking facilities aren't available at The Avenue.