The Pearls Umhlanga, or Oceans Apts
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPearls of Umhlanga Oceans Apartments enjoys a stellar location in Umhlanga, garnering consistent praise for its scenic setting just a minute's walk from the beach and close proximity to a mall. The breathtaking ocean views and easy access to both leisurely pursuits and shopping make it an ideal spot for guests. The surrounding attractions and restaurants offer plenty of exploration opportunities, while the secure environment adds to the convenience, making it a popular choice for visitors to Durban. Some guests noted minor inconveniences due to ongoing construction in the area, but overall, the location is highly regarded for its picturesque views and accessibility.
The rooms at Pearls of Umhlanga Oceans Apartments offer a mixed bag of experiences. On the one hand, guests appreciate the spacious, comfortable rooms with modern decor and excellent ocean views. They're noted for comfortable beds and well-equipped kitchenettes, along with reliable security in the parking area. However, several reviews highlight significant issues related to cleanliness and maintenance. Common complaints include dirty linens, unclean towels and general untidiness. Problems with broken furniture, malfunctioning amenities and outdated decor have also been reported. While some found the rooms cozy and modern, others felt disappointed due to these cleanliness and maintenance issues.
Cleanliness remains a critical area for improvement with many guests noting dissatisfaction. Issues raised include old and dirty furniture, inadequately cleaned kitchens and bathrooms, reports of cockroaches and dirty windows. Some guests found bedding and towels to be substandard and insufficient. Housekeeping services received criticism for being unresponsive and sometimes rude with several reviews mentioning inadequate cleaning and issues like non-functioning lights and loose wires. These concerns add a significant downside to an otherwise promising property.
The staff at Pearls of Umhlanga Oceans Apartments generally receive favorable reviews. Guests often describe the hosts and security personnel as friendly, helpful and efficient. The hosts are noted to be accommodating and available around the clock with the security team contributing positively to the guest experience. Although there are isolated reports of rudeness and unprofessional behavior from certain staff members, particularly a security supervisor, the majority of feedback leans towards an approachable and supportive team that enhances the overall welcoming atmosphere.
In summary, Pearls of Umhlanga Oceans Apartments benefits from an exceptional location and generally commendable staff. However, it faces challenges in cleanliness and maintenance that impact the guest experience.
Categories
The rooms at Pearls of Umhlanga Oceans Apartments offer a mixed bag of experiences. On the one hand, guests appreciate the spacious, comfortable rooms with modern decor and excellent ocean views. They're noted for comfortable beds and well-equipped kitchenettes, along with reliable security in the parking area. However, several reviews highlight significant issues related to cleanliness and maintenance. Common complaints include dirty linens, unclean towels and general untidiness. Problems with broken furniture, malfunctioning amenities and outdated decor have also been reported. While some found the rooms cozy and modern, others felt disappointed due to these cleanliness and maintenance issues.
Cleanliness remains a critical area for improvement with many guests noting dissatisfaction. Issues raised include old and dirty furniture, inadequately cleaned kitchens and bathrooms, reports of cockroaches and dirty windows. Some guests found bedding and towels to be substandard and insufficient. Housekeeping services received criticism for being unresponsive and sometimes rude with several reviews mentioning inadequate cleaning and issues like non-functioning lights and loose wires. These concerns add a significant downside to an otherwise promising property.
The staff at Pearls of Umhlanga Oceans Apartments generally receive favorable reviews. Guests often describe the hosts and security personnel as friendly, helpful and efficient. The hosts are noted to be accommodating and available around the clock with the security team contributing positively to the guest experience. Although there are isolated reports of rudeness and unprofessional behavior from certain staff members, particularly a security supervisor, the majority of feedback leans towards an approachable and supportive team that enhances the overall welcoming atmosphere.
In summary, Pearls of Umhlanga Oceans Apartments benefits from an exceptional location and generally commendable staff. However, it faces challenges in cleanliness and maintenance that impact the guest experience.
Aparthotel with Children's Pool
Located within The Pearls complex, this property is specifically mentioned as having a Children's Pool, making it a suitable choice for families.
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
Small Aparthotel
Aparthotel for Yoga
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Guest Reviews
Nestled in the scenic locale of Umhlanga, Pearls of Umhlanga Oceans Apartments boasts an exceptional location that draws consistent praise from its guests. Positioned just a minute's walk from the beach and within close proximity to a mall, the area offers easy access to both leisure and shopping. The breathtaking ocean views make it a perfect spot for those seeking a picturesque stay.
Surrounded by the splendid beauty of Umhlanga, the apartments are ideally situated near a range of attractions and restaurants, ensuring guests always have something to explore. The secure environment adds to the convenience, making it an excellent choice for visitors to Durban. Despite some minor inconveniences related to the current construction in the area, the overall sentiment leans heavily towards an ideal stay with unparalleled views and access to both the beach and urban amenities.
At Pearls of Umhlanga Oceans Apts, the reviews of the rooms present a diverse set of experiences. Some guests appreciated the spacious, comfortable and clean rooms, noting the modern feel and excellent views. However, a significant number of reviews revealed a range of issues. Several guests pointed out problems with cleanliness, including dirty linens, unclean towels and generally untidy apartments. Maintenance appeared to be lacking with mentions of broken cupboard doors, malfunctioning TVs and inoperable lights.
The accommodations varied in readiness, some rooms seemed not properly prepared for new guests and certain units were likened to an old B&B. A few reviewers found the apartments to be small, outdated and in need of decor upgrades. There were also complaints about the absence of air conditioning, which is a standard expected feature in regions like Durban.
Some guests faced inconveniences with check-in processes and perceived the price to be excessive for the offered amenities. On the positive side, the rooms provided comfortable beds and well-equipped kitchenettes. Additionally, there was mention of reliable security in the parking area.
Overall, while some enjoyed their stay with mentions of comfortable and modern interiors, others were disappointed due to cleanliness and maintenance issues.
Pearls of Umhlanga Oceans Apartments has received mixed reviews regarding cleanliness. Many guests expressed dissatisfaction with the state of the apartments, mentioning issues such as old and dirty furniture, lack of thorough cleaning and unclean kitchen and bathroom areas. Reports of cockroaches, dirty windows and cigarette stubs on the balcony added to the concerns. Bedding was often described as stinking and old and towels were noted to be dirty and lacking in quantity. Additionally, some visitors experienced issues with inadequate crockery and cutlery with some resorting to purchasing their own.
Several reviews highlighted problems with the housekeeping service, noting that cleaning was often not thorough and, at times, the cleaning staff were unresponsive or rude. Instances of non-functioning lights in the bathroom and kitchen and loose wires were also mentioned. Overall, the cleanliness and upkeep of the property were significant issues for many guests.
The staff at Pearls of Umhlanga Oceans Apts generally receive positive feedback from guests. Many reviews highlight the friendly, helpful and efficient nature of both the hosts and the security personnel. Guests have noted that the hosts are accommodating, great with providing directions and information and available for assistance around the clock. Security personnel are frequently described as friendly and very helpful, contributing to a pleasant experience during their stay.
However, a few guests did report negative interactions, mentioning issues with rudeness and unprofessional behavior from certain individuals, including a specific security supervisor. There were also isolated complaints about untimely communication and perceived greed from hosts. Despite these occasional drawbacks, the majority of guest feedback emphasizes the approachable and supportive attitude of both the hosting staff and the security team, creating an overall welcoming environment for guests.
Location Show Map
Location
Surrounded by the splendid beauty of Umhlanga, the apartments are ideally situated near a range of attractions and restaurants, ensuring guests always have something to explore. The secure environment adds to the convenience, making it an excellent choice for visitors to Durban. Despite some minor inconveniences related to the current construction in the area, the overall sentiment leans heavily towards an ideal stay with unparalleled views and access to both the beach and urban amenities.
Rooms
The accommodations varied in readiness, some rooms seemed not properly prepared for new guests and certain units were likened to an old B&B. A few reviewers found the apartments to be small, outdated and in need of decor upgrades. There were also complaints about the absence of air conditioning, which is a standard expected feature in regions like Durban.
Some guests faced inconveniences with check-in processes and perceived the price to be excessive for the offered amenities. On the positive side, the rooms provided comfortable beds and well-equipped kitchenettes. Additionally, there was mention of reliable security in the parking area.
Overall, while some enjoyed their stay with mentions of comfortable and modern interiors, others were disappointed due to cleanliness and maintenance issues.
Cleanliness
Several reviews highlighted problems with the housekeeping service, noting that cleaning was often not thorough and, at times, the cleaning staff were unresponsive or rude. Instances of non-functioning lights in the bathroom and kitchen and loose wires were also mentioned. Overall, the cleanliness and upkeep of the property were significant issues for many guests.
Staff
However, a few guests did report negative interactions, mentioning issues with rudeness and unprofessional behavior from certain individuals, including a specific security supervisor. There were also isolated complaints about untimely communication and perceived greed from hosts. Despite these occasional drawbacks, the majority of guest feedback emphasizes the approachable and supportive attitude of both the hosting staff and the security team, creating an overall welcoming environment for guests.
Yes, The Pearls Umhlanga, or Oceans Apts has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at The Pearls Umhlanga, or Oceans Apts.
No, The Pearls Umhlanga, or Oceans Apts doesn't allow dogs.
Yes, parking facilities are available at The Pearls Umhlanga, or Oceans Apts.
Yes, The Pearls Umhlanga, or Oceans Apts has a gym.
Location Show Map
More Options
