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Summary of reviewsHilton Durban is a highly recommended hotel that excels in various aspects, making it a standout choice for travelers visiting the city. Its prime location in the heart of Durban provides unmatched convenience for both leisure and business guests. Positioned near the International Convention Center, it offers easy access to key landmarks, shopping malls, and cultural sites, including the beach and local markets. Guests consistently appreciate the hotel’s stunning sea views and its proximity to major highways, enhancing their overall experience.
The dining experience at Hilton Durban receives widespread acclaim, particularly for its breakfast and dinner offerings. Guests highlight the exceptional quality and variety of the breakfast buffet, which includes popular Indian dishes, providing a satisfying start to the day. Dinner at the hotel also impresses, with notable mentions of the diverse and high-quality buffet that features thematic nights and a delightful curry selection, ensuring a notable culinary experience.
Visitors commend the hotel rooms for their spaciousness, cleanliness, and stylish decor, contributing to a comfortable and luxurious stay. The rooms' well-maintained interiors, coupled with breathtaking views, ensure an inviting atmosphere. While occasional mentions of room odors exist, the overall sentiment underscores the excellent condition of the accommodations. The comfort of the beds is particularly noteworthy, with guests frequently praising their quality and support, pledging restful nights.
The hotel’s staff is frequently praised for their friendliness and professionalism, ensuring a warm and welcoming atmosphere. The team's commitment to enhancing guests' experiences through prompt and courteous service is a significant asset, contributing greatly to the hotel’s positive reputation. The hotel's five-star rating is well earned, with many guests expressing their satisfaction with the luxurious ambiance and high-quality service that rival those of globally renowned hospitality establishments.
For business travelers, Hilton Durban offers tailored amenities such as private business sections and a remarkable business lounge, making it an excellent choice for work-related stays. The hotel’s facilities, alongside its seamless blend of convenience and comfort, create an ideal environment for both professional and leisure activities.
Overall, Hilton Durban consistently delivers an exceptional experience marked by its excellent location, superb dining, comfortable accommodations, and exemplary service. The hotel successfully combines luxury with a homely feeling, establishing itself as a top choice for visitors seeking both rest and enjoyment in Durban. Show more
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Luxury Hotel
A 5-star luxury hotel boasting outstanding amenities and an ideal city location with excellent city and seascape views. Rooms and suites are well-appointed with a range of amenities, including high-speed internet and marble bathrooms. The hotel offers multiple dining options, an outdoor pool, fitness center, and spa.
Hotel near Golf Courses
A luxury hotel with easy access to the Durban CBD and surrounding golf courses like Royal Durban Golf Club. Offers premium accommodations and amenities for a comfortable stay while exploring the local golf scene.
Hotel for Honeymoon
Offering well-appointed rooms and excellent service, this hotel provides a comfortable and convenient base for exploring Durban. Its central location allows easy access to attractions, and the hotel's amenities cater to a luxurious and relaxing honeymoon experience.
Hotel with Spa
Hilton Durban may offer spa services, providing guests with a convenient option for relaxation and rejuvenation during their stay. Please check with the hotel directly for specific spa offerings.
Family Friendly Hotel
Hilton Durban has interconnecting rooms that can be requested to accommodate families. It has a central location, close to attractions. Babysitting services are available.
Romantic Hotel
Located in the heart of Durban, the Hilton offers luxurious accommodations and a range of amenities. Its central location and elegant atmosphere make it a convenient and romantic choice for couples.
Business Hotel
Hilton Durban is strategically located next to the Durban International Convention Centre and offers top-tier business facilities. It features meeting rooms and a grand ballroom with space for up to 300 guests, along with a business center and executive lounge.
Hotel with Gym
Hilton Durban is a luxury hotel that offers a well-equipped fitness center to keep up with workout routines. It is considered one of the best luxury hotels with gym facilities in Durban.
5-Star Hotel
Located next to the Durban ICC and within 5 minutes of the beachfront, Hilton Durban provides an outdoor pool and fitness center. Its central location in the business district and proximity to the beach make it a convenient and luxurious option for both business and leisure travelers.
Hotel with Free Wi-Fi
Hotel with Parking
Room Types
King Guest RoomThe spacious double room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Deluxe King RoomThe spacious triple room offers air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Executive King RoomThe spacious double room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Connecting Executive Family Room
Ambassador Suite
Family Connecting Rooms
Executive Suite
Deluxe Queen Room with Two Queen BedsThe unit offers 2 beds.
Twin RoomAir conditioning, a tea and coffee maker and a safe deposit box are available in this spacious double room. The unit has 2 beds.
Executive Twin RoomAir conditioning, a tea and coffee maker and a safe deposit box are provided in this spacious double room. The unit offers 2 beds.
Twin Room - Mobility AccessThe unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Hilton Durban enjoys an excellent location right at the heart of the city, making it a prime spot for both leisure and business travelers. It's ideally positioned next to the International Convention Center, providing unmatched convenience for conference guests. The central location means guests are within walking distance of the beach, the bustling city center, historical sights, and local markets. The hotel offers a decent view towards the sea, further enhancing its appeal. Its proximity to major highways ensures easy access to shopping malls, the world cup soccer stadium, and a cricket oval nearby. With a delicious breakfast to start the day and the added bonus of clean rooms and helpful, friendly staff, Hilton Durban stands out as a well-positioned choice for those visiting this vibrant city.
Breakfast
The breakfast experience at Hilton Durban consistently impresses guests with its high quality and variety. Many reviews highlight the excellence of the breakfast offerings, noting that it leaves nothing to be desired and is superb in both quality and quantity. The buffet stands out with a magnificent spread, featuring a wide selection that includes some Indian dishes, which enjoy popularity among guests. Visitors frequently describe the breakfast as amazing, brilliant, and truly exceptional, appreciating the peaceful ambiance and helpful staff that enhance the dining experience. Whether it's a delicious breakfast on a Sunday or a regular day, Hilton Durban ensures a satisfying start with their outstanding, delectable breakfast buffet. While some guests encountered minor delays or noted that breakfast was not included in the price, the overall consensus is overwhelmingly positive, celebrating the great variety and delicious options available.
Dinner
In the heart of Durban, the Hilton's dining experience stands out for its delightful offerings. Diners have frequently praised the restaurant for its lovely meals and good food, underscoring the quality found within the hotel premises. The dinner buffet comes highly recommended, with its diverse themes across different nights providing a unique culinary adventure for guests. Especially popular is the buffet featuring Indian dishes, which has been described as excellent. A curry dinner here also receives accolades, showcasing the authentic and flavorful experience. For those who indulge in the grill, there's talk of high-quality selections that make dinner feel five-star.
While the pricing may seem daunting to some, the quality of food, drinks, and attentive service tends to ensure an overall satisfying experience. Specific recommendations go to the buffet dinner, often noted as the busiest night for its exceptional spread. Guests have also had memorable evenings with perfect supper experiences, spotlighting both the atmosphere and the offerings. However, potential visitors might want to ensure they are aware of the absence of alcohol and certain colder dining areas. Keep these points in consideration, but rest assured, the Hilton Durban's dinner offerings are poised to please the gastronomic senses.
Rooms
Situated in a prime location, Hilton Durban offers an appealing retreat for travelers who prioritize comfort and style. Guests consistently commend the rooms for their spaciousness and remarkable cleanliness. The stylish and cozy design elements create a homely atmosphere, while the interiors are well-maintained and reflect great attention to detail. The quality of sleep is enhanced by comfortable beds and the tranquility of the environment, with some rooms offering breathtaking views of the city or the sea, particularly noted on the higher floors.
Though the occasional mention of room odors suggests inconsistency, overall, the rooms are kept in pristine condition with regular servicing. The hotel is described as being in excellent shape, and the general ambiance exudes a sense of luxury combined with safety. Front desk, room service, and concierge teams are highlighted for their friendliness and prompt service. Additional amenities such as the well-equipped health club and delightful breakfast offerings contribute to a more enriching stay. For those seeking a reliable accommodation option in Durban, Hilton offers a clean and comfortable experience with a touch of elegance.
Beds
At the Hilton Durban, guests frequently highlight the exceptional comfort of their beds, making a restful night's sleep a hallmark of their stay. The spacious, clean, and luxurious bedding is often praised for its softness and support, lead by descriptions like extremely comfortable or excellent. Many guests mention the beds' ample size and high quality, often pointing out the recent upgrade to both beds and pillows that enhances comfort. Combined with a peaceful and quiet ambiance, the sleeping experience at the Hilton Durban seems to leave a lasting impression on its visitors, contributing greatly to their overall satisfaction with the hotel.
Cleanliness
Hilton Durban stands out for its remarkable cleanliness and efficient service. Guests consistently praise the hotel for its well-maintained rooms that provide a neat and comfortable stay. Not only are the rooms meticulously clean, but the entire property, including the facilities and bathrooms, is regularly cleansed to high standards. Visitors appreciate the fresh and spacious environment that the hotel offers, often remarking on the stunning and peaceful atmosphere that enhances their experience.
The bedding is described as impeccably clean, further adding to the comfort of a stay at Hilton Durban. Despite occasional concerns, the overall sentiment regarding cleanliness remains positive, making it a great choice for travelers prioritizing hygiene. The hotel is not only clean but also complemented by excellent hospitality, with friendly and helpful staff ensuring guests feel welcomed. Even during lobby construction, the staff efficiently maintains the quality of service, emphasizing a commitment to guest satisfaction.
Staff
Visitors to Hilton Durban consistently praise the hotel's staff, highlighting their friendliness, professionalism, and willingness to assist guests. The team at the front desk stands out for their exemplary service, being described as polite, personable, and accommodating. Guests often mention the staff's welcoming nature upon arrival, setting a positive tone for their stay.
Many reviews mention how the staff goes above and beyond, ensuring that guests feel comfortable and valued. Whether it's at check-in or throughout their stay, the staff is committed to providing top-notch service, often exceeding expectations with their responsiveness and hospitality.
The welcoming atmosphere created by the staff is a significant asset to the Hilton brand, with many guests expressing that the employees are a credit to the hotel's reputation. Their ability to anticipate and meet guests' needs is frequently commended, offering a clear indication of their dedication to exceptional service. Overall, the staff at Hilton Durban leave a lasting impression on visitors, contributing greatly to an enjoyable and memorable experience.
5 Star
Hilton Durban stands out as a premier choice in the city, frequently exceeding expectations with its luxurious ambiance and exceptional five-star service. Guests regularly affirm that the hotel truly merits its five-star rating, with several reviews suggesting even higher accolades. Renowned for delivering a true five-star experience, the hotel consistently meets and surpasses the standards expected of a globally recognized hospitality brand. Visitors laud the hotel for offering excellent value, especially for those seeking a restful and upscale retreat during a hectic holiday. The service provided is comparable to that found in larger cities in first-world countries, reinforcing its reputation as a top choice in Durban. Such positive sentiments reveal why guests feel confident recommending Hilton Durban to friends and fellow travelers.
Business
Hilton Durban emerges as an exemplary choice for business travelers, offering a blend of convenience and comfort tailored for professional needs. The hotel's private business sections facilitate seamless meetings within the premises, making networking effortless. Guests consistently commend the remarkable team for their warm and professional hospitality, enhancing the overall experience. The venue itself is noteworthy, providing exceptional facilities like the business lounge, which many find worth the added expense. For those extending their stay beyond work, The Big Easy restaurant provides a pleasant space to balance work with leisure. The hotel’s cleanliness and service uphold a high standard, perfectly aligning with its well-deserved five-star rating. Spacious rooms boasting comfortable king-sized beds and 24-hour room service further contribute to its status as both a perfect commercial hotel and a viable option for leisure. Hilton Durban is well-suited for any business trip, providing a harmonious balance of professional and personal amenities.
No, Hilton Durban doesn't have any pool.
Yes, a spa is available at Hilton Durban.
No, Hilton Durban doesn't allow dogs.
Yes, parking facilities are available at Hilton Durban.