Coastlands Umhlanga Hotel and Convention Centre
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Summary of reviewsCoastlands Umhlanga Hotel and Convention Centre is highly praised for its enviable location, blending convenience and beautiful views. Situated central to all amenities, guests appreciate the hotel's proximity to Gateway Mall, medical centers and a variety of dining and entertainment options, including the nearby scenic beach. The secure basement parking adds to the convenience, ensuring guests enjoy a sense of safety as they explore the vibrant area.
The breakfast experience receives mixed reviews; however, many guests commend the extensive buffet, friendly service and lovely selections like the omelette station. The dinner experience shines brighter with excellent buffet options, particularly the highly praised Saturday night seafood and consistently high-quality food at the Saffron restaurant. While some found room service lacking, the in-restaurant dining experiences generally receive high marks for both service and ambiance.
Rooms are generally described as clean, spacious and comfortable with lovely decorations and great ocean views. Despite occasional maintenance issues and delays in room readiness, guests are often impressed by the stylish decor and overall room quality. Cleanliness throughout the hotel is consistently noted as a positive feature with meticulous attention to room hygiene and the overall upkeep of the property.
Staff members at the hotel are frequently highlighted for their friendliness and professionalism, adding to the overall pleasant atmosphere. Occasional service lapses, particularly at the reception, are noted, but the general consensus underscores the helpful and courteous nature of the staff.
While the gym receives positive feedback for quality and service, it can sometimes be challenging to secure a slot due to high demand. The pool, on the other hand, faces more criticism for its cleanliness and maintenance with suggestions pointing to a need for better upkeep and clearer communication about its availability.
Parking, while secure, is marred by high fees, cleanliness issues and a confusing ticketing system, which detract from the overall experience despite being a practical offering.
For families, the hotel offers spacious and comfortable rooms, though some mention limitations in children-specific amenities. The welcoming staff and family-friendly breakfast options, however, create an overall positive atmosphere for younger guests.
The hotel's vibrant location contributes to an active nightlife, which can be both an advantage and a drawback. While the lively surroundings offer plenty of social opportunities, noise issues may affect those seeking a quieter stay.
Beds at the hotel receive widespread acclaim for their comfort and size, significantly enhancing the restfulness of guests' stays, although a minority of reviews noted discomfort related to pillow firmness.
Lastly, the free WiFi service frequently comes under criticism for its unreliability, particularly in guest rooms, signaling an area in need of improvement for enhancing the overall guest experience.
Categories
The breakfast experience receives mixed reviews; however, many guests commend the extensive buffet, friendly service and lovely selections like the omelette station. The dinner experience shines brighter with excellent buffet options, particularly the highly praised Saturday night seafood and consistently high-quality food at the Saffron restaurant. While some found room service lacking, the in-restaurant dining experiences generally receive high marks for both service and ambiance.
Rooms are generally described as clean, spacious and comfortable with lovely decorations and great ocean views. Despite occasional maintenance issues and delays in room readiness, guests are often impressed by the stylish decor and overall room quality. Cleanliness throughout the hotel is consistently noted as a positive feature with meticulous attention to room hygiene and the overall upkeep of the property.
Staff members at the hotel are frequently highlighted for their friendliness and professionalism, adding to the overall pleasant atmosphere. Occasional service lapses, particularly at the reception, are noted, but the general consensus underscores the helpful and courteous nature of the staff.
While the gym receives positive feedback for quality and service, it can sometimes be challenging to secure a slot due to high demand. The pool, on the other hand, faces more criticism for its cleanliness and maintenance with suggestions pointing to a need for better upkeep and clearer communication about its availability.
Parking, while secure, is marred by high fees, cleanliness issues and a confusing ticketing system, which detract from the overall experience despite being a practical offering.
For families, the hotel offers spacious and comfortable rooms, though some mention limitations in children-specific amenities. The welcoming staff and family-friendly breakfast options, however, create an overall positive atmosphere for younger guests.
The hotel's vibrant location contributes to an active nightlife, which can be both an advantage and a drawback. While the lively surroundings offer plenty of social opportunities, noise issues may affect those seeking a quieter stay.
Beds at the hotel receive widespread acclaim for their comfort and size, significantly enhancing the restfulness of guests' stays, although a minority of reviews noted discomfort related to pillow firmness.
Lastly, the free WiFi service frequently comes under criticism for its unreliability, particularly in guest rooms, signaling an area in need of improvement for enhancing the overall guest experience.
Hotel for Honeymoon
Coastlands Umhlanga Hotel offers elegant accommodations with breathtaking ocean views. It features spa treatments and candlelit dinners at the on-site restaurant. The hotel provides a wonderful spot for couples to unwind and reconnect.
Hotel with Spa
Coastlands Umhlanga Hotel and Convention Centre offers a spa with a range of treatments designed to promote relaxation and well-being, ideal for both leisure and business travelers.
Family Friendly Hotel
This hotel offers spacious rooms and various amenities suitable for families. Its location in Umhlanga provides easy access to the beach and other attractions.
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep:
Deluxe Room (Child will share a bed with parents)
Show more...Deluxe Room (Child will share a bed with parents)
Romantic Hotel
Offering modern accommodations and a convenient location in Umhlanga, Coastlands provides a comfortable and romantic setting. Couples can enjoy the on-site dining options, pool, and easy access to the beach and local attractions.
Hotel near Nightlife Spots
Located in Umhlanga, Durban, this hotel provides easy access to the area's upscale restaurants and nightlife. Umhlanga Rocks is known for its fine dining and entertainment options.
Hotel with Swimming Pool
This hotel has a rooftop pool offering panoramic views of Umhlanga, providing a refreshing and scenic swimming experience. The pool area includes a sundeck for relaxation.
Outdoor Pool
Business Hotel
As a convention center, this hotel is designed to accommodate large-scale business events. While specific details are not provided, convention centers typically offer extensive meeting and exhibition spaces, along with comprehensive support services.
Hotel with Parking
This hotel provides a combination of comfortable accommodations and extensive conference facilities. Its location in Umhlanga offers easy access to beaches and commercial areas, making it suitable for various types of travelers.
Location of parking spaces:
At the basement(s).
Outdoors, not covered (inside the premises).
Cost of parking: Cost per night: R 65
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Hotel with Gym
This hotel features a well-equipped gym, catering to the fitness needs of its guests. The Coastlands Umhlanga Hotel & Convention Centre combines convenience with comprehensive amenities.
Size of the gym: 50 m2 (538 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Show more...4-Star Hotel
Located in Umhlanga, South Africa, this hotel offers comfortable accommodations and extensive convention facilities. It provides a high-quality experience and a range of amenities for both business and leisure travelers.
Hotel where Extra Health & Safety Measures Have Been Taken
As a large hotel and convention center, Coastlands Umhlanga likely has comprehensive health and safety protocols in place, including enhanced cleaning procedures, social distancing measures, and readily available sanitization stations. They probably have staff trained in managing large groups and maintaining a safe environment for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Show more...Yes, random checks
Hotel with Outdoor Pool
This hotel offers an outdoor pool and sun deck. Guests can enjoy a relaxing swim in the outdoor pool. The hotel also provides a fitness centre.
Accessible Hotel
Guest Reviews
Coastlands Umhlanga Hotel and Convention Centre boasts an enviable location, highly praised for its convenience and centrality in Umhlanga. The hotel's proximity to Gateway Mall and various medical centers makes it an ideal choice for both leisure and business travelers. Guests appreciate the easy access to shopping, dining and entertainment venues, all within walking distance, including the nearby beach that adds to the allure of the location.
The secure basement parking is a welcomed feature, ensuring peace of mind for those driving in. The area is described as safe and clean with the hotel positioned perfectly for those seeking a balance of business and pleasure. Central to all amenities, the hotel’s location makes it easy for guests to explore the nearby restaurants, hospitals and the scenic beauty of Umhlanga.
Many reviews highlight the beautiful views enjoyed from both the rooms and the on-site restaurant, adding to the overall experience. The excellent vistas of the ocean and the surrounding area contribute to the positive sense of place. Guests often mention the convenience for both business and leisurely activities, noting that the hotel is also well-kept and offers an inviting environment.
Overall, the location is repeatedly praised for its convenience, stunning views and central access to various attractions and necessities. Whether for a night out, a specialist visit or some last-minute shopping, this hotel offers a practical and scenic option for visitors to Umhlanga.
Guests at Coastlands Umhlanga Hotel and Convention Centre have shared mixed feedback about the breakfast experience. Many reviews highlight the positive aspects: an extensive buffet breakfast with a delicious selection, friendly and efficient staff and a well-managed service. The omelette station and the availability of soft-serve ice cream are particularly appreciated with some guests describing the breakfast as amazing, fantastic and even exceptional.
However, there are notable criticisms. Several guests found the breakfast variety limited and repetitive with some mentioning the food was not up to standard or cold upon reaching the table. The absence of items like bacon and the additional charge for cappuccinos drew complaints. While the breakfast was generally described as good by many, there were recurring issues related to the quality and selection with terms like disappointing, below average and mediocre appearing frequently.
On the positive side, the halal-friendly menu and family-friendly options have received praise. Despite mixed reviews on the food quality and variety, service and cleanliness were consistently highlighted positively, adding to the overall satisfactory experience for many diners.
The dinner experience at Coastlands Umhlanga Hotel and Convention Centre has garnered mostly positive feedback from guests, particularly highlighting the outstanding quality and variety of the buffet offerings. Many praised the hotel's breakfast, lunch and dinner with special mentions of the exceptional Saturday night seafood buffet. The Saffron restaurant's buffet also received high accolades for its delicious and diverse spread. Guests noted that the quality of food was consistently high with comments especially directed at the excellent grill station and the delicious curry at dinner.
Service at the dinner was frequently described as excellent with staff members like Gugu receiving individual praise for their exceptional service. The ambiance, coupled with the impressive buffet variety, contributed to a memorable dining experience for many visitors.
However, there were a few areas for improvement mentioned. Some guests found the dinner prices to be on the higher side and there were occasional complaints about the food not meeting expectations or being disappointing. Room service was particularly criticized for slow service and issues with food quality.
Despite these minor drawbacks, the general consensus depicts a hotel diligent about offering a pleasurable dining experience with its buffet dinner and service standing out as remarkable highlights.
The rooms at Coastlands Umhlanga Hotel and Convention Centre generally receive high praise for cleanliness, spaciousness and comfort. Many guests highlight that the rooms are in excellent condition, beautifully decorated and offer great views, particularly those with ocean vistas. The stylish and minimalist decor, along with the spacious layout, make for a comfortable stay with many finding the rooms cozy and tidy.
However, numerous reviews point out issues such as broken fixtures, non-functional TVs and lighting problems. Some rooms are noted as outdated with mentions of damp smells and stained carpets. Maintenance seems inconsistent, as certain amenities like handheld showers, fridges and heaters occasionally malfunction. Additionally, a few guests faced issues with room readiness upon arrival.
Overall, the majority of guests seem satisfied with the spacious and clean rooms, appreciating the modern design and the comfort they offer despite occasional drawbacks related to maintenance and room readiness.
At the Coastlands Umhlanga Hotel and Convention Centre, guests frequently praise the beds for their exceptional comfort. Many describe the beds as cosy, comfy and particularly spacious, contributing significantly to a restful stay. Comments highlight the beds' generous size with terms like very big and absolutely huge often used. The bedding also receives positive remarks with several guests emphasizing the overall comfort provided.
However, not all feedback is uniformly positive. Some guests have mentioned discomfort, either due to the firmness of the pillows or the overall feel of the beds. Instances were noted where bed sizes did not meet expectations, such as requests for two beds resulting in a single bed being provided.
Despite these occasional issues, the general consensus points toward a predominantly positive experience with the hotel's beds, greatly enhanced by the spacious and well-appointed rooms.
Coastlands Umhlanga Hotel and Convention Centre boasts well-maintained facilities and generally receives praise for its cleanliness. Guest reviews frequently highlight the clean condition of the rooms and bathrooms, which are described as spacious, comfortable and neat. The property itself is acknowledged for being spotless and well-kept with fresh towels and thoroughly cleaned toilets being notable mentions. Despite the occasional mention of issues such as stained carpets, bad smells or specific areas needing improvement, the overall impression of cleanliness is positive. The staff's efficiency and friendliness also contribute to a pleasant guest experience. The good location and views, coupled with high standards of room hygiene, make it a recommended option for those staying in the area. However, guests should be aware of occasional lapses in cleanliness standards, like dirty dishes or inconsistent room cleaning, which have been noted in some reviews.
The staff at Coastlands Umhlanga Hotel and Convention Centre generally receive high praise for their friendliness and professionalism. Reviews frequently highlight their helpful and courteous nature, making guests feel welcome and attended to. Reception staff are often mentioned as being polite and efficient, contributing to a smooth check-in and check-out experience. Service in areas such as the restaurant and housekeeping also gains positive remarks with guests appreciating their attentiveness and efficiency.
However, some reviews point out inconsistencies in service quality, especially at reception, where delays and a lack of friendliness have been noted. There are also mentions of slow service in the restaurant and issues with staff motivation. Despite these occasional lapses, many guests still commend the overall pleasant demeanor and helpfulness of the hotel staff, indicating that when service is on point, it significantly enhances the guest experience.
While Coastlands Umhlanga Hotel and Convention Centre boasts free WiFi as part of its amenity offerings, numerous guests have expressed concerns regarding its reliability. Many reviews highlight that the WiFi strength is inconsistent, often rendering the connection too weak to use effectively, especially within guest rooms. Several guests mentioned facing difficulties connecting to the WiFi with some indicating the service was non-existent in their rooms. Instead, the WiFi appears to function better in communal areas such as the lobby and restaurant. However, issues such as poor internet connectivity and slow speeds have been consistent points of frustration. These experiences suggest that improvements in the hotel's wireless network, particularly in guest rooms and executive suites, could significantly enhance the overall guest experience.
The gym at Coastlands Umhlanga Hotel and Convention Centre generally received positive feedback. Guests appreciated the overall quality of the gym and the service provided. The gym was described as appealing and some guests specifically booked it for a morning run. However, there were some logistical issues noted, such as the gym being fully booked at times, making it difficult for some to secure a slot for their workouts. Additionally, there were minor complaints about the availability of paper towels and sanitization supplies, such as having only a small bottle of sanitizer. Despite these issues, the gym remains a valued amenity for those who can reserve and use it.
The Coastlands Umhlanga Hotel and Convention Centre has faced several criticisms regarding its swimming pool facilities. Guests have frequently observed that the pool is unclean with some describing it as murky or even green. The pool area itself seems to be lacking in appeal with mentions of it being uninviting, poorly maintained and without adequate shade or lounging chairs. Accessibility has also been a concern with reports of the pool gate being closed or the pool areas being inaccessible at certain times. Additionally, there were instances where guests were disappointed to find the pool under renovation without prior notice. Overall, there seems to be a consistent need for better maintenance and clearer communication regarding the pool's availability and condition.
Guests at the Coastlands Umhlanga Hotel and Convention Centre generally find the parking area safe with some noting the availability of underground and on-site parking. However, the parking experience is far from perfect. Multiple reviews mention that the basement parking has an unpleasant smell and requires improvement in cleanliness. The parking ticket validation system is also criticized for being problematic with several guests expressing frustration over its complexity and inefficiency.
A significant downside is the cost of parking, which many feel is excessively high. Guests are often surprised by the additional charges with some paying as much as R60 per day or R240 for a two-night stay, which they believe should be included in the room rate. This extra cost is seen as an inconvenience and a major turn-off, leading to dissatisfaction among those who expected complimentary parking.
Moreover, the availability of parking spaces is sometimes limited, leading to difficulties in finding a spot. The parking setup is not clearly marked and the long wait for lifts adds to the inconvenience.
In summary, while the parking at Coastlands Umhlanga Hotel offers a secure option for guests, the high fees, cleanliness issues and inefficient ticketing system pose significant drawbacks that detract from the overall convenience.
Coastlands Umhlanga Hotel and Convention Centre presents a mixed experience for families with children. While the hotel offers spacious family rooms, the overall quality of these rooms varies with some guests mentioning issues such as cleanliness and poor location. On a more positive note, the hotel provides a family-friendly breakfast and the staff are known for their friendliness towards guests of all ages, including babies.
Children seem to have enjoyed their stay, although there are some areas for improvement. Specifically, the hotel lacks certain amenities for kids, such as a kids station and a Cartoon channel and food options for youngsters are limited. Additionally, the absence of a balcony and the hotel's distance from the beach may be a drawback for some families.
Some logistical aspects, like difficulty in obtaining towels for kids and visibility issues in the family bathroom, also detracted from the family experience. Despite these points, the family room's size and the overall good atmosphere make Coastlands Umhlanga a viable option for a family stay.
Located in a vibrant area, Coastlands Umhlanga Hotel and Convention Centre is surrounded by an active nightlife scene. The presence of nearby clubs means that visitors can expect lively evenings filled with music and socializing. However, the energetic atmosphere also brings about some challenges. Reviews highlight that the noise level, especially due to people drinking and making noise late into the night, can be disruptive. Noisy corridors and unruly behavior such as swearing have also been observed. Despite these issues, the establishment remains appealing for those looking to enjoy the bustling nightlife around Umhlanga.
Coastlands Umhlanga Hotel and Convention Centre generally provides a satisfying stay that many visitors find to be worth the money. It boasts a great location and offers convenient facilities that positively impact business productivity. Numerous guests describe their experience at the hotel as superb and exceptional, highlighting the majestic views from the fine dining area and the delicious breakfast offerings. The friendly staff also contribute significantly to an enjoyable stay, ensuring a peaceful atmosphere throughout the hotel.
However, there are concerns that the hotel does not meet the expected four-star standards. Some guests feel that it should include breakfast to align with its four-star rating and that the overall quality of services does not justify this classification. Despite this, many reviews indicate that the hotel is decent and suitable for both business and leisure stays, representing good value for money.
Coastlands Umhlanga Hotel and Convention Centre offers a convenient and accessible location for business travelers, placing them close to key business districts and within walking distance of various restaurants and the Gateway Mall. The hotel is recognized as a good one-stop venue for meetings and business stays with sound-proof rooms suitable for holding meetings. A business center is available to cater to business needs, although some travelers noted the absence of a business lounge and conference rooms. Overall, the hotel provides essential conveniences for business travelers, even though there's room for improvement in its business-centric amenities.
Coastlands Umhlanga Hotel and Convention Centre offers commendable accessibility features for guests with disabilities. It boasts several easily accessible rooms, accommodating various needs. The hotel’s design and layout ensure ease of movement within the premises. Moreover, its proximity to Gateway Mall and the beach enhances convenience for guests looking to explore the nearby attractions. The hotel's central location makes it a practical choice for those seeking both comfort and accessibility.
The outdoor pool at Coastlands Umhlanga Hotel and Convention Centre received mixed reviews. Guests appreciated the pool's aesthetic, describing it as lovely and enjoying the view from the Saffron restaurant. However, there were several concerns regarding accessibility and temperature with some noting that the pool was not warm enough and occasionally locked or inaccessible at specific times. Other guests were disappointed due to unexpected renovations rendering the pool unavailable without prior notice. Despite its pleasant appearance, the operational issues and maintenance interruptions detracted from the overall experience.
Coastlands Umhlanga Hotel and Convention Centre is highly regarded for its romantic appeal, making it a preferred choice for various special occasions. Many couples celebrated significant milestones here, including their honeymoons, wedding anniversaries and even birthdays. The hotel’s romantic view and location create a perfect backdrop for these memorable events.
Guests praised the spacious, cozy and comfortable rooms, mentioning that they are big enough for two people and offer a private, quality experience. The beautiful views from the rooms added to the romantic ambiance, making it an ideal spot for a great romantic getaway or escape.
The hotel's management and staff were highlighted for their exceptional service, contributing to the overall romantic experience. For instance, they went the extra mile to make special occasions memorable, such as serving breakfast in the room for a birthday celebration.
Additionally, the delicious meals offered at the hotel enhanced the delightful experience of staying here. However, it should be noted that a few guests found the current standards somewhat disappointing for a honeymoon. Nonetheless, the general sentiment from reviews indicates that Coastlands Umhlanga Hotel and Convention Centre is a beautiful place to stay, well-suited for a romantic retreat.
Location Show Map
Location
The secure basement parking is a welcomed feature, ensuring peace of mind for those driving in. The area is described as safe and clean with the hotel positioned perfectly for those seeking a balance of business and pleasure. Central to all amenities, the hotel’s location makes it easy for guests to explore the nearby restaurants, hospitals and the scenic beauty of Umhlanga.
Many reviews highlight the beautiful views enjoyed from both the rooms and the on-site restaurant, adding to the overall experience. The excellent vistas of the ocean and the surrounding area contribute to the positive sense of place. Guests often mention the convenience for both business and leisurely activities, noting that the hotel is also well-kept and offers an inviting environment.
Overall, the location is repeatedly praised for its convenience, stunning views and central access to various attractions and necessities. Whether for a night out, a specialist visit or some last-minute shopping, this hotel offers a practical and scenic option for visitors to Umhlanga.
Breakfast
However, there are notable criticisms. Several guests found the breakfast variety limited and repetitive with some mentioning the food was not up to standard or cold upon reaching the table. The absence of items like bacon and the additional charge for cappuccinos drew complaints. While the breakfast was generally described as good by many, there were recurring issues related to the quality and selection with terms like disappointing, below average and mediocre appearing frequently.
On the positive side, the halal-friendly menu and family-friendly options have received praise. Despite mixed reviews on the food quality and variety, service and cleanliness were consistently highlighted positively, adding to the overall satisfactory experience for many diners.
Dinner
Service at the dinner was frequently described as excellent with staff members like Gugu receiving individual praise for their exceptional service. The ambiance, coupled with the impressive buffet variety, contributed to a memorable dining experience for many visitors.
However, there were a few areas for improvement mentioned. Some guests found the dinner prices to be on the higher side and there were occasional complaints about the food not meeting expectations or being disappointing. Room service was particularly criticized for slow service and issues with food quality.
Despite these minor drawbacks, the general consensus depicts a hotel diligent about offering a pleasurable dining experience with its buffet dinner and service standing out as remarkable highlights.
Rooms
However, numerous reviews point out issues such as broken fixtures, non-functional TVs and lighting problems. Some rooms are noted as outdated with mentions of damp smells and stained carpets. Maintenance seems inconsistent, as certain amenities like handheld showers, fridges and heaters occasionally malfunction. Additionally, a few guests faced issues with room readiness upon arrival.
Overall, the majority of guests seem satisfied with the spacious and clean rooms, appreciating the modern design and the comfort they offer despite occasional drawbacks related to maintenance and room readiness.
Beds
However, not all feedback is uniformly positive. Some guests have mentioned discomfort, either due to the firmness of the pillows or the overall feel of the beds. Instances were noted where bed sizes did not meet expectations, such as requests for two beds resulting in a single bed being provided.
Despite these occasional issues, the general consensus points toward a predominantly positive experience with the hotel's beds, greatly enhanced by the spacious and well-appointed rooms.
Cleanliness
Staff
However, some reviews point out inconsistencies in service quality, especially at reception, where delays and a lack of friendliness have been noted. There are also mentions of slow service in the restaurant and issues with staff motivation. Despite these occasional lapses, many guests still commend the overall pleasant demeanor and helpfulness of the hotel staff, indicating that when service is on point, it significantly enhances the guest experience.
Wi-Fi
Gym
Pool
Parking
A significant downside is the cost of parking, which many feel is excessively high. Guests are often surprised by the additional charges with some paying as much as R60 per day or R240 for a two-night stay, which they believe should be included in the room rate. This extra cost is seen as an inconvenience and a major turn-off, leading to dissatisfaction among those who expected complimentary parking.
Moreover, the availability of parking spaces is sometimes limited, leading to difficulties in finding a spot. The parking setup is not clearly marked and the long wait for lifts adds to the inconvenience.
In summary, while the parking at Coastlands Umhlanga Hotel offers a secure option for guests, the high fees, cleanliness issues and inefficient ticketing system pose significant drawbacks that detract from the overall convenience.
Family
Children seem to have enjoyed their stay, although there are some areas for improvement. Specifically, the hotel lacks certain amenities for kids, such as a kids station and a Cartoon channel and food options for youngsters are limited. Additionally, the absence of a balcony and the hotel's distance from the beach may be a drawback for some families.
Some logistical aspects, like difficulty in obtaining towels for kids and visibility issues in the family bathroom, also detracted from the family experience. Despite these points, the family room's size and the overall good atmosphere make Coastlands Umhlanga a viable option for a family stay.
Nightlife
4 Star
However, there are concerns that the hotel does not meet the expected four-star standards. Some guests feel that it should include breakfast to align with its four-star rating and that the overall quality of services does not justify this classification. Despite this, many reviews indicate that the hotel is decent and suitable for both business and leisure stays, representing good value for money.
Business
Accessible
Outdoor Pool
Romantic
Guests praised the spacious, cozy and comfortable rooms, mentioning that they are big enough for two people and offer a private, quality experience. The beautiful views from the rooms added to the romantic ambiance, making it an ideal spot for a great romantic getaway or escape.
The hotel's management and staff were highlighted for their exceptional service, contributing to the overall romantic experience. For instance, they went the extra mile to make special occasions memorable, such as serving breakfast in the room for a birthday celebration.
Additionally, the delicious meals offered at the hotel enhanced the delightful experience of staying here. However, it should be noted that a few guests found the current standards somewhat disappointing for a honeymoon. Nonetheless, the general sentiment from reviews indicates that Coastlands Umhlanga Hotel and Convention Centre is a beautiful place to stay, well-suited for a romantic retreat.
Yes, Coastlands Umhlanga Hotel and Convention Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Coastlands Umhlanga Hotel and Convention Centre.
No, Coastlands Umhlanga Hotel and Convention Centre doesn't allow dogs.
Yes, parking facilities are available at Coastlands Umhlanga Hotel and Convention Centre. For more information, read the answers to the Parking questionnaire
Yes, Coastlands Umhlanga Hotel and Convention Centre has a gym. For more information, read the answers to the Gym questionnaire
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