Coastlands Musgrave Hotel
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Summary of reviewsCoastlands Musgrave Hotel is lauded for its prime location in Durban, offering convenient access to shopping, healthcare facilities and key attractions like the Moses Mabida Stadium. Set in a safe and beautiful neighborhood, it serves as a tranquil retreat despite its central positioning. The proximity to highways and notable places, along with easy access to halal restaurants and a mosque, makes it popular among diverse travelers.
The hotel's breakfast buffet garners praise for its wide variety and deliciousness, as does the dinner, particularly the seafood buffet. The dining experience is enhanced by great service and a pleasant atmosphere, although some guests noted occasional lapses in food quality and variety.
Guests appreciate the hotel's clean, spacious and comfortable rooms, many featuring stunning city and harbor views. Modern furnishings and efficient room service add to the pleasant stay. Despite some reports of maintenance issues and noise, the majority find the accommodations to be good value for money, supported by courteous and helpful staff.
Cleanliness is a strong point with many highlighting the immaculate rooms and modern amenities, although some pointed out inconsistencies in upkeep. The staff receive commendations for their professionalism and friendliness, significantly enhancing the guest experience.
WiFi services receive mixed reviews with some guests finding it satisfactory while others experienced connectivity issues. The highly praised Fleur de LIS Spa and gym contribute to a relaxing stay, offering excellent treatments and facilities.
Parking at the hotel sees varied feedback with praises for security and convenience but criticisms over limited spaces and organization. The hotel provides a family-friendly environment, noted for its peace, quiet and accommodating staff, making it ideal for family getaways.
Beds are mostly praised for their comfort, contributing to restful sleep. The hotel meets many four-star standards, particularly in cleanliness and amenities, though some guests suggest that maintenance and aesthetic upgrades are needed.
Business travelers appreciate the hotel's secure and comfortable environment, which includes good business facilities and a convenient location, making their stays productive and enjoyable. Overall, Coastlands Musgrave Hotel combines accessibility, comfort and excellent service, making it a favored choice for various types of travelers.
Categories
The hotel's breakfast buffet garners praise for its wide variety and deliciousness, as does the dinner, particularly the seafood buffet. The dining experience is enhanced by great service and a pleasant atmosphere, although some guests noted occasional lapses in food quality and variety.
Guests appreciate the hotel's clean, spacious and comfortable rooms, many featuring stunning city and harbor views. Modern furnishings and efficient room service add to the pleasant stay. Despite some reports of maintenance issues and noise, the majority find the accommodations to be good value for money, supported by courteous and helpful staff.
Cleanliness is a strong point with many highlighting the immaculate rooms and modern amenities, although some pointed out inconsistencies in upkeep. The staff receive commendations for their professionalism and friendliness, significantly enhancing the guest experience.
WiFi services receive mixed reviews with some guests finding it satisfactory while others experienced connectivity issues. The highly praised Fleur de LIS Spa and gym contribute to a relaxing stay, offering excellent treatments and facilities.
Parking at the hotel sees varied feedback with praises for security and convenience but criticisms over limited spaces and organization. The hotel provides a family-friendly environment, noted for its peace, quiet and accommodating staff, making it ideal for family getaways.
Beds are mostly praised for their comfort, contributing to restful sleep. The hotel meets many four-star standards, particularly in cleanliness and amenities, though some guests suggest that maintenance and aesthetic upgrades are needed.
Business travelers appreciate the hotel's secure and comfortable environment, which includes good business facilities and a convenient location, making their stays productive and enjoyable. Overall, Coastlands Musgrave Hotel combines accessibility, comfort and excellent service, making it a favored choice for various types of travelers.
Hotel near Golf Courses
Offers comfortable accommodations and is situated close to several golf courses in Durban. Ideal for golfers looking for a relaxed stay with easy access to golfing facilities.
Hotel with Spa
Coastlands Musgrave Hotel features a spa that offers a range of treatments designed to promote relaxation and well-being. It is conveniently located and provides a comfortable spa experience.
Business Hotel
Offers beautiful views of Durban and the Indian Ocean from its upper-floor deluxe rooms. Provides a comfortable stay with essential amenities for business travelers.
Hotel with Parking
The hotel offers safe and secure parking on its premises, with both undercover and open-air bays. The availability of covered parking enhances convenience and protection for vehicles.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Coastlands Musgrave Hotel boasts a prime location in a central and convenient area, making it a popular choice for visitors. Its proximity to shopping facilities, St Augustine's Hospital and the city center ensures that guests have easy access to amenities and key attractions such as the DBN harbor and Moses Mabida Stadium. The hotel is situated in a beautiful and safe neighborhood with lovely surroundings and impressive views.
The central location is particularly favorable for those visiting for work, functions or to see friends and family. Guests have highlighted its convenient access to highways and notable places, making it easy to move around. Despite being close to the city's hustle and bustle, the area remains quiet and conducive to relaxation, providing a peaceful retreat.
For those with dietary restrictions, the proximity to halaal restaurants and a mosque is a plus. The hotel also features comfortable rooms, parking facilities and warm reception. Some reviews did note that there are limited dining options nearby, but overall, the hotel's location is seen as a strong attribute. The blend of accessibility, safety and convenience makes Coastlands Musgrave Hotel a well-placed choice for travelers looking to explore Durban.
The breakfast at Coastlands Musgrave Hotel receives mixed reviews from guests, but leans decidedly on the positive side. Many guests praise the breakfast buffet for its wide variety of delicious and fresh food, highlighting items like bacon, waffles and diverse halal options. The great service from the breakfast team and the serene atmosphere add to a positive dining experience. The buffet is frequently described as incredible, amazing and excellent, drawing commendation for its presentation and taste. However, some guests have noted areas for improvement, such as the need for more variety and fresher items with occasional mentions of cold food and stale components. Despite a few disappointments, the overall sentiment reflects a satisfying and delightful breakfast experience for most visitors.
Coastlands Musgrave Hotel has garnered a range of feedback regarding its dinner offerings with many guests praising the quality and taste of the food. Among the highlights are well-prepared dishes with generous portions that are considered worth the price and a good selection of dinner options that make booking a meal straightforward. Guests frequently describe meals as delicious, exceptional and highly recommendable, particularly the seafood buffet which has received much acclaim.
Notably, breakfast and dinner provided a pleasant dining experience; the buffet, in particular, has been appreciated for its variety and meticulous presentation. Room service also received positive feedback for its amazing food and convenience, although there were occasional complaints about specific dishes not meeting expectations, such as issues with the seafood buffet and some room service items arriving cold.
Nevertheless, the overall atmosphere and cleanliness of the restaurant add to the positive dining experience. The staff has been noted for their lovely service, making dining at Coastlands Musgrave both comfortable and pleasurable. Despite a few criticisms, such as a slow a la carte dinner service and some meals deemed not as value-for-money, the majority of guests appear to leave satisfied, enjoying mouthwatering meals that enhance their stay at the hotel.
Coastlands Musgrave Hotel offers a mixed experience with many positive aspects highlighted by guests. The rooms are frequently described as clean, spacious and comfortable with beautiful views over the city and harbor. Modern furnishings and well-maintained rooms are common compliments, alongside mentions of daily servicing ensuring cleanliness and comfort. Beds are widely appreciated for their comfort and many guests have enjoyed the air conditioning. The room service is generally praised for being efficient and effective.
However, several issues have been noted. Some guests reported problems with air conditioning, cleanliness and unpleasant smells. Maintenance issues like broken sliding doors, malfunctioning fixtures and dated furnishings have been raised, suggesting a need for upgrades. Noise from neighboring rooms and the overall noise level of the hotel have been recurring concerns, along with occasional lapses in room service timeliness and attention to detail.
Despite these setbacks, many guests find value for money at this hotel, citing the good room service menu and extremely clean rooms. The staff has been highlighted for their friendliness and helpfulness, enhancing the overall experience for numerous visitors. While the hotel shows signs of aging and some inconsistencies, it remains a comfortable and reasonably clean option for travelers.
The beds at Coastlands Musgrave Hotel received mixed reviews, but the majority of guests found them comfortable and conducive to a good night's sleep. Many reviewers appreciated the extra-large, comfy beds and highlighted the clean, well-maintained bedding and pillows, which added to their positive sleeping experience. A few guests noted that the beds were not as they requested or found them a bit stiff or hard, but overall, the comfort of the beds was frequently praised. The hotel's accommodations, including the quality and size of the beds, contributed to a pleasant and restful stay for most visitors. The quiet rooms and good water pressure in the showers were additional complements to the already commendable sleeping arrangements.
Travelers seeking a well-maintained and inviting accommodation may find Coastlands Musgrave Hotel an appealing option. Guests frequently commend the establishment for its immaculate rooms, describing them as clean, spacious and beautifully sanitized. The housekeeping staff are often noted for their friendly demeanor and efficient service, ensuring that the rooms are cleaned frequently and to a high standard.
Many reviewers appreciate the hotel's modern furnishings and comfortable bedding, which contribute to an overall feeling of comfort and coziness. Visitors also highlight the excellent food and clean environment of the hotel's restaurant, underscoring the comprehensive cleanliness throughout the property.
However, some inconsistencies have been noted. While numerous guests have lauded the exceptional cleanliness and maintenance of their rooms, others reported issues such as dusty surfaces, unpleasant odors and instances of neglected cleaning, particularly in common areas like stairs and walls. A few travelers found their rooms outdated with musty carpets and dirty windows detracting from their stay.
Despite these occasional setbacks, the overwhelmingly positive feedback about the cleanliness and upkeep of rooms suggests that the Coastlands Musgrave Hotel generally maintains high standards, making it a worthy consideration for travelers prioritizing cleanliness and comfort.
The staff at Coastlands Musgrave Hotel generally receive positive reviews for their professionalism and friendliness. Guests frequently mention the warm and welcoming nature of the reception and security staff with many noting the professional assistance provided by specific individuals like Sthandwa at the front desk and waitresses such as Tamara and Rajen. Room service and housekeeping are often praised for prompt and efficient service, while the management team is described as understanding and accommodating. Chefs and restaurant staff also receive accolades for their service and friendliness.
However, there are occasional mentions of unprofessional behavior, inefficiency and the need for better customer service training among some staff members, particularly at the front desk. Despite these issues, most guests highlight their overall experience as positive, thanks to the diligence and friendliness of the staff, making their stay enjoyable and welcoming.
Coastlands Musgrave Hotel features an overall mixed experience when it comes to WiFi connectivity. On the positive side, there are instances where the WiFi was described as good, excellent and even very good, making it helpful for some guests. However, there are recurring issues reported by other visitors. Some guests experienced poor or terribly slow WiFi signals and difficulties with WiFi access, including non-functional passwords and a complete lack of connectivity in certain areas such as the room balcony. Despite these setbacks, the cleanliness and other amenities of the hotel received good praise, indicating that while the WiFi could be a hit or miss, the hotel provides a generally comfortable and enjoyable stay.
The Coastlands Musgrave Hotel offers a delightful blend of convenience and relaxation, particularly highlighted by its renowned Fleur de LIS Spa. Guests have commended the excellent service provided by the respectful and helpful spa staff, enhancing their overall experience. The spa treatments have been described as very refreshing, contributing to an enjoyable stay for many. The spa facilities themselves are highly praised with visitors noting their overall greatness and the excellence of the therapists.
In addition to the spa, the hotel also features a gym, adding to the variety of recreational activities available. The spacious and clean rooms, along with friendly and accommodating staff, round out the positive guest experience. This classic hotel effectively combines traditional charm with modern amenities, making it a favored choice for guests seeking relaxation and comfort.
The parking experience at Coastlands Musgrave Hotel received a mix of feedback from guests. On the positive side, many guests found the parking to be convenient and efficient with validated tickets and good security assistance. The undercover parking was particularly appreciated for its security monitoring. Guests mentioned that the parking facilities were adequate with some describing it as decent or good. The parking area was noted to be lively maintained and accessible, offering a sense of safety and ease.
However, there were several negative remarks as well. Some guests found the parking situation poorly organized, citing limited spaces and confusion as key issues. Construction work added to the inconvenience, making the parking area messier and creating additional frustration. Guests who had to park several levels up noted the lack of a lift as a significant drawback due to the long walk to the hotel. There were also comments about the car park staff being aggressive and unfriendly, which detracted from the overall experience. Despite the availability of good parking spaces, these issues left some guests dissatisfied with the parking arrangements.
Coastlands Musgrave Hotel offers a family-friendly environment that is ideal for a holiday near loved ones. Families will appreciate the range of family amenities and the hotel's close proximity to family areas. Guests have noted that the hotel is clean, quiet and peaceful, which adds to its appeal for those traveling with children. The excellent service from hotel staff, who go the extra mile such as arranging baby chairs, contributes to a satisfying stay.
Families and friends have enjoyed their time at this great hotel with many guests noting that they plan to return. The food has also received positive remarks, adding to the overall pleasant experience. Coastlands Musgrave Hotel provides affordable accommodations, making it an attractive option for family getaways. Overall, this hotel comes highly recommended for those looking to enjoy a memorable and enjoyable stay with family and friends.
Coastlands Musgrave Hotel offers a mix of experiences, combining some standout qualities with areas needing attention. Guests have praised the hotel for its exceptional facilities and top-quality customer service, which align with its four-star rating. The cleanliness and amenities also meet the expectations of a four-star category and the security was noted as being very professional. Guests highlighted the hotel's luxury spa, even though some noise from ongoing renovations was a minor inconvenience.
However, there are aspects of the hotel that fall short of the four-star mark. Several guests felt the hotel looked worn and tired with rooms in poor condition requiring maintenance. The overall aesthetical upkeep appears to need significant work to sustain its rating. Additionally, the wifi and food services left some guests disappointed, indicating areas where improvements could be made.
Despite these issues, the property has the charm of a classic hotel and offers a comprehensive experience, though there is a consensus that several elements require enhancement to truly deliver a four-star stay.
Coastlands Musgrave Hotel is highly regarded for its excellent business location and modern advantages, making it a preferred choice for business travelers. Guests appreciate the secure and comfortable atmosphere with many satisfied with the venue's affordability. The hotel boasts good business facilities, including a business center and conference rooms that cater efficiently to corporate needs. Central to many meetings, the hotel's location is particularly convenient for those with tight schedules.
The cleanliness and comfort of the rooms, which come equipped with useful amenities like a fridge, have been noted positively. Notably, the wifi service is praised for its reliability, an essential feature for any business traveler needing constant connectivity.
While there are some mentions of issues such as check-in and check-out processes being messy and a general lack of maintenance affecting the airing condition, the overall sentiment leans towards a satisfactory stay geared for business convenience. Many guests have expressed their intentions to return, indicating a generally positive experience suitable for professional purposes.
Coastlands Musgrave Hotel offers an accessible venue for travelers with disabilities. Its central location ensures easy access to necessary amenities, making everything guests need within reach. The hotel's good accessibility features and proximity to the town center mean that guests can conveniently explore local attractions and utilize nearby taxi services. The ease of walking to the town from the hotel further highlights its well-considered placement, providing a smooth and stress-free experience for guests.
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Location
The central location is particularly favorable for those visiting for work, functions or to see friends and family. Guests have highlighted its convenient access to highways and notable places, making it easy to move around. Despite being close to the city's hustle and bustle, the area remains quiet and conducive to relaxation, providing a peaceful retreat.
For those with dietary restrictions, the proximity to halaal restaurants and a mosque is a plus. The hotel also features comfortable rooms, parking facilities and warm reception. Some reviews did note that there are limited dining options nearby, but overall, the hotel's location is seen as a strong attribute. The blend of accessibility, safety and convenience makes Coastlands Musgrave Hotel a well-placed choice for travelers looking to explore Durban.
Breakfast
Dinner
Notably, breakfast and dinner provided a pleasant dining experience; the buffet, in particular, has been appreciated for its variety and meticulous presentation. Room service also received positive feedback for its amazing food and convenience, although there were occasional complaints about specific dishes not meeting expectations, such as issues with the seafood buffet and some room service items arriving cold.
Nevertheless, the overall atmosphere and cleanliness of the restaurant add to the positive dining experience. The staff has been noted for their lovely service, making dining at Coastlands Musgrave both comfortable and pleasurable. Despite a few criticisms, such as a slow a la carte dinner service and some meals deemed not as value-for-money, the majority of guests appear to leave satisfied, enjoying mouthwatering meals that enhance their stay at the hotel.
Rooms
However, several issues have been noted. Some guests reported problems with air conditioning, cleanliness and unpleasant smells. Maintenance issues like broken sliding doors, malfunctioning fixtures and dated furnishings have been raised, suggesting a need for upgrades. Noise from neighboring rooms and the overall noise level of the hotel have been recurring concerns, along with occasional lapses in room service timeliness and attention to detail.
Despite these setbacks, many guests find value for money at this hotel, citing the good room service menu and extremely clean rooms. The staff has been highlighted for their friendliness and helpfulness, enhancing the overall experience for numerous visitors. While the hotel shows signs of aging and some inconsistencies, it remains a comfortable and reasonably clean option for travelers.
Beds
Cleanliness
Many reviewers appreciate the hotel's modern furnishings and comfortable bedding, which contribute to an overall feeling of comfort and coziness. Visitors also highlight the excellent food and clean environment of the hotel's restaurant, underscoring the comprehensive cleanliness throughout the property.
However, some inconsistencies have been noted. While numerous guests have lauded the exceptional cleanliness and maintenance of their rooms, others reported issues such as dusty surfaces, unpleasant odors and instances of neglected cleaning, particularly in common areas like stairs and walls. A few travelers found their rooms outdated with musty carpets and dirty windows detracting from their stay.
Despite these occasional setbacks, the overwhelmingly positive feedback about the cleanliness and upkeep of rooms suggests that the Coastlands Musgrave Hotel generally maintains high standards, making it a worthy consideration for travelers prioritizing cleanliness and comfort.
Staff
However, there are occasional mentions of unprofessional behavior, inefficiency and the need for better customer service training among some staff members, particularly at the front desk. Despite these issues, most guests highlight their overall experience as positive, thanks to the diligence and friendliness of the staff, making their stay enjoyable and welcoming.
Wi-Fi
Spa
In addition to the spa, the hotel also features a gym, adding to the variety of recreational activities available. The spacious and clean rooms, along with friendly and accommodating staff, round out the positive guest experience. This classic hotel effectively combines traditional charm with modern amenities, making it a favored choice for guests seeking relaxation and comfort.
Parking
However, there were several negative remarks as well. Some guests found the parking situation poorly organized, citing limited spaces and confusion as key issues. Construction work added to the inconvenience, making the parking area messier and creating additional frustration. Guests who had to park several levels up noted the lack of a lift as a significant drawback due to the long walk to the hotel. There were also comments about the car park staff being aggressive and unfriendly, which detracted from the overall experience. Despite the availability of good parking spaces, these issues left some guests dissatisfied with the parking arrangements.
Family
Families and friends have enjoyed their time at this great hotel with many guests noting that they plan to return. The food has also received positive remarks, adding to the overall pleasant experience. Coastlands Musgrave Hotel provides affordable accommodations, making it an attractive option for family getaways. Overall, this hotel comes highly recommended for those looking to enjoy a memorable and enjoyable stay with family and friends.
4 Star
However, there are aspects of the hotel that fall short of the four-star mark. Several guests felt the hotel looked worn and tired with rooms in poor condition requiring maintenance. The overall aesthetical upkeep appears to need significant work to sustain its rating. Additionally, the wifi and food services left some guests disappointed, indicating areas where improvements could be made.
Despite these issues, the property has the charm of a classic hotel and offers a comprehensive experience, though there is a consensus that several elements require enhancement to truly deliver a four-star stay.
Business
The cleanliness and comfort of the rooms, which come equipped with useful amenities like a fridge, have been noted positively. Notably, the wifi service is praised for its reliability, an essential feature for any business traveler needing constant connectivity.
While there are some mentions of issues such as check-in and check-out processes being messy and a general lack of maintenance affecting the airing condition, the overall sentiment leans towards a satisfactory stay geared for business convenience. Many guests have expressed their intentions to return, indicating a generally positive experience suitable for professional purposes.
Accessible
No, Coastlands Musgrave Hotel doesn't have any pool.
Yes, a spa is available at Coastlands Musgrave Hotel.
No, Coastlands Musgrave Hotel doesn't allow dogs.
Yes, parking facilities are available at Coastlands Musgrave Hotel.
No, Coastlands Musgrave Hotel doesn't have a gym.
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