Highwayman Hotel
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Summary of reviewsThe Highwayman Hotel has received a variety of reviews, but largely garners positive feedback from guests across several key areas. The hotel's location is particularly commended for its convenience and accessibility, being near Luton Airport, major roads and local attractions such as Whipsnade Zoo and Bletchley Park. Guests appreciate the quiet ambiance due to its distance from the main road, abundant parking and proximity to local amenities. The friendly and helpful staff further enhance the guest experience, making the hotel a well-located, value-for-money option for travelers.
Breakfast at the Highwayman Hotel receives mixed reviews. While many guests find the English and continental breakfast options substantial and good value for money, others point out issues such as limited variety and inconsistent quality. Some guests are dissatisfied with the breakfast timing and additional charges. Despite these criticisms, the breakfast is well-received by those who favor its convenience and taste.
Dinner at the hotel also elicits a range of opinions. Some guests praise the food for being tasty and good value, while others find it merely satisfactory or below expectations. Slow service, small portions and a limited menu are common criticisms. Nevertheless, the presence of an on-site restaurant and pub is viewed as a convenient feature.
The rooms at Highwayman Hotel are generally well-regarded. Guests frequently highlight the spaciousness, cleanliness and modern decor of the recently refurbished rooms. Comfortable beds with clean, fresh linens contribute to a good night's sleep. However, some areas do require improvement, such as addressing minor wear and tear and occasional noise from adjacent rooms.
Cleanliness is acknowledged by many as a strong point with numerous guests noting the well-maintained rooms and hotel facilities. Although there are occasional reports of issues like grubby carpets and mold, the majority of reviews emphasize a positive standard of cleanliness.
The hotel's staff receive high praise for their friendliness and efficiency. Guests consistently comment on the polite and welcoming nature of the staff, who often go out of their way to ensure a pleasant stay. Despite infrequent mentions of rudeness, the overall consensus is that the staff significantly enhance the guest experience.
WiFi service at the hotel, however, garners mixed feedback. While some guests find the WiFi satisfactory, others report connectivity issues, slow speeds and frequent disconnections.
The Highwayman Hotel is also noted for its family-friendly environment. Its location makes it a convenient base for family visits to local attractions, despite some limitations like restrictions in the pub restaurant. Family rooms are commended for their spaciousness and good facilities, contributing to a comfortable stay for families.
Finally, the hotel beds are often described as comfortable and clean, providing a good night's sleep. Positive remarks about the beds include terms like very comfy and extremely comfortable. Nonetheless, a few guests encounter problems with bed noise, sagging mattresses and cleanliness issues related to pillows and headboards.
In summary, the Highwayman Hotel delivers a generally positive experience with high marks for location, staff, room comfort and cleanliness. While there are areas that could benefit from enhancement, particularly in breakfast offerings, dining service and WiFi connectivity, the hotel remains a commendable choice for varied types of travelers.
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Breakfast at the Highwayman Hotel receives mixed reviews. While many guests find the English and continental breakfast options substantial and good value for money, others point out issues such as limited variety and inconsistent quality. Some guests are dissatisfied with the breakfast timing and additional charges. Despite these criticisms, the breakfast is well-received by those who favor its convenience and taste.
Dinner at the hotel also elicits a range of opinions. Some guests praise the food for being tasty and good value, while others find it merely satisfactory or below expectations. Slow service, small portions and a limited menu are common criticisms. Nevertheless, the presence of an on-site restaurant and pub is viewed as a convenient feature.
The rooms at Highwayman Hotel are generally well-regarded. Guests frequently highlight the spaciousness, cleanliness and modern decor of the recently refurbished rooms. Comfortable beds with clean, fresh linens contribute to a good night's sleep. However, some areas do require improvement, such as addressing minor wear and tear and occasional noise from adjacent rooms.
Cleanliness is acknowledged by many as a strong point with numerous guests noting the well-maintained rooms and hotel facilities. Although there are occasional reports of issues like grubby carpets and mold, the majority of reviews emphasize a positive standard of cleanliness.
The hotel's staff receive high praise for their friendliness and efficiency. Guests consistently comment on the polite and welcoming nature of the staff, who often go out of their way to ensure a pleasant stay. Despite infrequent mentions of rudeness, the overall consensus is that the staff significantly enhance the guest experience.
WiFi service at the hotel, however, garners mixed feedback. While some guests find the WiFi satisfactory, others report connectivity issues, slow speeds and frequent disconnections.
The Highwayman Hotel is also noted for its family-friendly environment. Its location makes it a convenient base for family visits to local attractions, despite some limitations like restrictions in the pub restaurant. Family rooms are commended for their spaciousness and good facilities, contributing to a comfortable stay for families.
Finally, the hotel beds are often described as comfortable and clean, providing a good night's sleep. Positive remarks about the beds include terms like very comfy and extremely comfortable. Nonetheless, a few guests encounter problems with bed noise, sagging mattresses and cleanliness issues related to pillows and headboards.
In summary, the Highwayman Hotel delivers a generally positive experience with high marks for location, staff, room comfort and cleanliness. While there are areas that could benefit from enhancement, particularly in breakfast offerings, dining service and WiFi connectivity, the hotel remains a commendable choice for varied types of travelers.
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
Highwayman Hotel boasts a highly favorable location with numerous guests praising its convenience and accessibility. Travelers find it ideal for various purposes, whether it's catching an early flight, visiting local attractions like Whipsnade Zoo and Bletchley Park or working in the area. The proximity to Luton Airport and easy access from major roads like the A5 and M1 are particularly beneficial for those with tight schedules. Additionally, the hotel is set back from the main road, ensuring a quiet and peaceful ambiance, perfect for a restful night’s stay.
Guests frequently highlight the ample parking and the friendly, helpful staff. The surroundings are described as clean and tidy with the hotel's overall comfort and the size of the rooms being well appreciated. Local amenities are within close reach, allowing easy access to shops, town centers and dining options, which is an added bonus for both short stays and extended visits. Whether it's for business, leisure or a simple stopover, Highwayman Hotel presents itself as a well-located, value-for-money option for travelers.
Highwayman Hotel's breakfast offerings generate a range of opinions among its guests. Some guests find the breakfast to be lovely, fantastic and very good. The English breakfast, in particular, is frequently noted as substantial, quick and valuable for the money. Additionally, the continental breakfast receives praise for being excellent.
However, several guests express dissatisfaction with the breakfast experience. Issues include a limited selection, food shortages and timing that doesn’t suit early departures with breakfast starting at 8am. There are also complaints about specific items being unavailable, such as mushrooms, sausages and bread. Consistency appears to be a problem with reports of cold or overcooked meals and a lack of monitoring of the buffet table.
Some found the additional charge for breakfast not justified by the quality provided, while others noted that paying for breakfast separately was more cost-effective. Instances of breakfast not being served as advertised or at inconsistently announced times led to frustration. Despite some positive points, there are marked areas for improvement to ensure a consistently satisfactory breakfast experience for all guests.
Guest reviews of the Highwayman Hotel's dining options paint a varied picture. While some guests were quite pleased, describing the food as very good, great value for money and tasty, others found it merely acceptable or even disappointing. The positive remarks highlight the convenience and value with some praising the good food and bar menu and noting that both dinner and breakfast were satisfying.
However, several guests pointed out drawbacks including slow service, small portions and meals that didn't meet the usual standards of the Hungry Horse brand. Some critiques mentioned specific issues such as a dry chicken dish, limited menu availability and food arriving cold or after a long wait. Despite these issues, the presence of a restaurant and pub within the hotel was seen as a positive feature, offering a decent and convenient dining option for travelers.
Ultimately, while the Highwayman Hotel’s dining experience receives mixed reviews, it remains a viable option for those seeking good value and basic pub fare.
The rooms at the Highwayman Hotel are notably valued for their money with many guests appreciating the comfortable accommodations. Several reviews highlight the spaciousness and cleanliness as key positive aspects. Newly refurbished rooms received praise for their modern, well-maintained facilities and excellent presentation. Comfortable beds and crisp, clean bed linen contribute to a good night’s sleep. Cleanliness is a consistent theme with many guests describing their rooms as very clean, tidy and nicely decorated.
The overall decor of the rooms is generally pleasant with some guests noting the rooms' brightness and airy feel. The large room sizes were particularly appreciated. The hotel rooms offer all the basic necessities, ensuring comfort during stays and the refurbished rooms are described as clean, modern and well-appointed.
However, some reviews indicate areas needing improvement. A few guests mentioned that certain rooms were a bit dated and in some cases, there were issues with room facilities such as broken elements or inadequate heating. Instances of minor wear and tear, like grubby carpets, worn furniture and lacking cleanliness in a few rooms were noted. Noise from adjacent rooms and small room sizes troubled some visitors.
Despite these occasional issues, the general consensus is that the Highwayman Hotel offers clean, comfortable and spacious rooms, often exceeding expectations for the price point. The refurbishments have significantly enhanced the room quality, leading to mostly positive guest experiences.
The Highwayman Hotel beds have garnered overwhelmingly positive feedback from guests, who often describe the beds as comfortable, clean and offering a good night’s sleep. Many guests have highlighted the cleanliness and freshness of the bed linen, noting that it was very clean, crisp and smelled fresh. The comfort of the beds was a frequent point of praise with descriptive terms like very comfy, extremely comfortable and mega comfy appearing repeatedly, which indicates a generally high level of satisfaction. Guests noted the beds were warm with some even mentioning big pillows and new mattresses as added benefits.
However, there were a few mentions of beds being uncomfortable with some guests finding them too noisy or sagging in the middle. Issues such as bed springs sticking out, soft and lumpy pillows and stains on bed sheets were also reported by a handful of guests. A couple of reviews pointed out problems with cigarette remnants in the beds and cleanliness of the headboards, which detracted from the overall experience.
Overall, while the majority of reviews indicate that the beds at Highwayman Hotel offer a relaxing and restful experience, there are some inconsistent aspects that may need attention to ensure all guests have a uniformly pleasant stay.
The Highwayman Hotel has garnered a variety of feedback regarding its cleanliness with many guests praising the establishment for its high upkeep. Rooms are frequently described as clean, comfortable and well-maintained with some guests noting the pleasant and modern décor. Numerous reviews highlight spotless bathrooms and bedrooms, often mentioning that the rooms are spacious and equipped with everything needed for a comfortable stay. Guests appreciate the efforts of the hardworking staff to keep the hotel in top condition, making it a reliable choice for travelers seeking clean and tidy accommodations.
However, there are occasional criticisms about certain areas. Some guests have mentioned issues such as grubby carpets, mold on windows and occasional lapses in room servicing during extended stays. Despite these isolated concerns, the overall consensus is positive with many visitors finding the hotel’s cleanliness to be sufficient for a comfortable and enjoyable stay.
Highwayman Hotel boasts a team of staff who consistently receive high praise from guests for their friendliness and helpfulness. The staff are often described as polite, efficient and welcoming with many reviews highlighting specific team members by name as particularly accommodating. Despite occasional mentions of rudeness, the overwhelming consensus is that the staff create a positive and pleasant atmosphere, making guests feel at home.
The hotel staff are noted for their exceptional service, often going the extra mile to solve issues promptly. Guests appreciate the easy check-in process and the attentive nature of the receptionists and other staff members, who are always ready to offer assistance. Whether it's the housekeeping team, the breakfast service or general interactions, the staff's courteous and smiling demeanor stands out.
While the decor of the hotel might be considered dated by some, the friendly and supportive nature of the staff significantly enhances the overall experience. The relaxed informality and consistent service reassure guests, leading them to overlook minor hiccups and enjoy their stay. Overall, the Highwayman Hotel is characterized by a team that is a model of hospitality and efficiency, ensuring guests leave with a positive impression.
Guests at the Highwayman Hotel have shared a mixed experience regarding the WiFi service. On the positive side, some guests found the WiFi availability and strength to be good, highlighting the good standard of the internet and shower. However, many reviews pointed out issues with connectivity. Frequent disconnections, slow speeds and intermittent access were common complaints. Some guests struggled to connect to the WiFi in their rooms, experiencing poor or unstable access. Overall, while the WiFi service occasionally met expectations, many found it to be unreliable and problematic.
The Highwayman Hotel offers a family-friendly environment that caters well to families traveling together. Its convenient location makes it an ideal base for visiting nearby attractions like Whipsnade Zoo, as well as friends and relatives. Although the hotel has some limitations, such as not allowing children in the pub restaurant after 9pm and the quality of child beds being mentioned as poor, it provides suitable family rooms. These rooms are spacious enough for a family of three and come with great facilities. Reviewers appreciated the quiet area, which contributed to their kids sleeping very well. Overall, the hotel seems to strike a balance between being a practical choice for short family visits and accommodating those who are in town for family events.
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Location
Guests frequently highlight the ample parking and the friendly, helpful staff. The surroundings are described as clean and tidy with the hotel's overall comfort and the size of the rooms being well appreciated. Local amenities are within close reach, allowing easy access to shops, town centers and dining options, which is an added bonus for both short stays and extended visits. Whether it's for business, leisure or a simple stopover, Highwayman Hotel presents itself as a well-located, value-for-money option for travelers.
Breakfast
However, several guests express dissatisfaction with the breakfast experience. Issues include a limited selection, food shortages and timing that doesn’t suit early departures with breakfast starting at 8am. There are also complaints about specific items being unavailable, such as mushrooms, sausages and bread. Consistency appears to be a problem with reports of cold or overcooked meals and a lack of monitoring of the buffet table.
Some found the additional charge for breakfast not justified by the quality provided, while others noted that paying for breakfast separately was more cost-effective. Instances of breakfast not being served as advertised or at inconsistently announced times led to frustration. Despite some positive points, there are marked areas for improvement to ensure a consistently satisfactory breakfast experience for all guests.
Dinner
However, several guests pointed out drawbacks including slow service, small portions and meals that didn't meet the usual standards of the Hungry Horse brand. Some critiques mentioned specific issues such as a dry chicken dish, limited menu availability and food arriving cold or after a long wait. Despite these issues, the presence of a restaurant and pub within the hotel was seen as a positive feature, offering a decent and convenient dining option for travelers.
Ultimately, while the Highwayman Hotel’s dining experience receives mixed reviews, it remains a viable option for those seeking good value and basic pub fare.
Rooms
The overall decor of the rooms is generally pleasant with some guests noting the rooms' brightness and airy feel. The large room sizes were particularly appreciated. The hotel rooms offer all the basic necessities, ensuring comfort during stays and the refurbished rooms are described as clean, modern and well-appointed.
However, some reviews indicate areas needing improvement. A few guests mentioned that certain rooms were a bit dated and in some cases, there were issues with room facilities such as broken elements or inadequate heating. Instances of minor wear and tear, like grubby carpets, worn furniture and lacking cleanliness in a few rooms were noted. Noise from adjacent rooms and small room sizes troubled some visitors.
Despite these occasional issues, the general consensus is that the Highwayman Hotel offers clean, comfortable and spacious rooms, often exceeding expectations for the price point. The refurbishments have significantly enhanced the room quality, leading to mostly positive guest experiences.
Beds
However, there were a few mentions of beds being uncomfortable with some guests finding them too noisy or sagging in the middle. Issues such as bed springs sticking out, soft and lumpy pillows and stains on bed sheets were also reported by a handful of guests. A couple of reviews pointed out problems with cigarette remnants in the beds and cleanliness of the headboards, which detracted from the overall experience.
Overall, while the majority of reviews indicate that the beds at Highwayman Hotel offer a relaxing and restful experience, there are some inconsistent aspects that may need attention to ensure all guests have a uniformly pleasant stay.
Cleanliness
However, there are occasional criticisms about certain areas. Some guests have mentioned issues such as grubby carpets, mold on windows and occasional lapses in room servicing during extended stays. Despite these isolated concerns, the overall consensus is positive with many visitors finding the hotel’s cleanliness to be sufficient for a comfortable and enjoyable stay.
Staff
The hotel staff are noted for their exceptional service, often going the extra mile to solve issues promptly. Guests appreciate the easy check-in process and the attentive nature of the receptionists and other staff members, who are always ready to offer assistance. Whether it's the housekeeping team, the breakfast service or general interactions, the staff's courteous and smiling demeanor stands out.
While the decor of the hotel might be considered dated by some, the friendly and supportive nature of the staff significantly enhances the overall experience. The relaxed informality and consistent service reassure guests, leading them to overlook minor hiccups and enjoy their stay. Overall, the Highwayman Hotel is characterized by a team that is a model of hospitality and efficiency, ensuring guests leave with a positive impression.
Wi-Fi
Family
No, Highwayman Hotel doesn't have any pool.
No, a spa isn't available at Highwayman Hotel.
No, Highwayman Hotel doesn't allow dogs.
No, parking facilities aren't available at Highwayman Hotel.
No, Highwayman Hotel doesn't have a gym.
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