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Summary of reviewsThe White Swan Hotel, located in the heart of Duns, Scotland, consistently impresses guests with its exceptional central location. Ideal for exploring both local attractions and the wider Scottish Borders, the hotel offers ample free parking, making it a convenient choice for travelers. The breakfast experience is remarkable, offering a variety of delicious and fresh options, including vegetarian and vegan choices, at reasonable prices. The dining experience extends into the evening with excellent dinners, praised for their quality, taste, and value, served in a friendly and welcoming atmosphere.
When it comes to accommodation, the hotel's rooms are noted for their cleanliness and comfort. Although some decor may seem dated, guests appreciate the spaciousness and well-equipped nature of the rooms, with the charming old-world ambiance adding to the overall appeal. En suite bathrooms are a practical feature, despite minor issues with shower functionality. The warm and friendly staff further enhance guests' stays, providing attentive and professional service that consistently earns high praise.
The hotel is renowned for its cleanliness, with spotless rooms and well-maintained facilities contributing to a positive guest experience. Comfortable beds ensure restful nights, and the attention to detail, such as the inclusion of tea tray biscuits, adds an extra touch of charm. While there are occasional reports of minor maintenance issues, these do not detract from the overall perception of The White Swan Hotel as a clean, comfortable, and affordable destination.
The hotel's staff are a standout feature, with their friendliness and attentiveness creating a welcoming and hospitable atmosphere. Guests frequently commend the team's efficiency and eagerness to assist, which significantly enhances the overall service quality. In summary, The White Swan Hotel offers a delightful stay with excellent food, comfortable accommodations, and outstanding service, making it a highly recommended choice for visitors to Duns. Show more
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Categories
Hotel near Golf Courses
Situated in Duns, offering proximity to local golf courses such as Duns Golf Club and Hirsel Golf Club.
Dog Friendly Hotel
The White Swan Hotel is a pet-friendly hotel that offers a comfortable stay for both guests and their pets.
Dogs Stay Free
Cheap Hotel
Located in Duns, this hotel provides affordable accommodations. It offers a practical solution for travelers seeking budget-friendly lodging while exploring the area.
Family Friendly Hotel
Hotel with Parking
Small Hotel
Hotel where Dogs Stay Free
Room Types
Double RoomAn en suite room with TV and tea and coffee facilities.
Twin RoomAn en suite room with TV and tea and coffee facilities.
Standard Single Room with ShowerOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in the heart of Duns, The White Swan Hotel offers an exceptional location for travelers looking to explore this charming part of Scotland. Guests consistently praise its prime positioning right in the town center, making it easy to walk to local attractions and enjoy all that Duns has to offer. For those touring the Scottish Borders, the hotel provides a perfect base to venture further afield. The convenience extends to parking, with free and ample options available, ensuring a hassle-free experience for those traveling by car. Whether visiting for business or leisure, the central location of The White Swan Hotel continues to be a highlight, complemented by nearby amenities and a lively local pub atmosphere.
Breakfast
Nestled in a charming locale, The White Swan Hotel offers a remarkable breakfast experience that leaves a lasting impression on its guests. Consistently praised for its exceptional offerings, the breakfast is described as being well-cooked, fresh, and delightful. Guests appreciate the variety of options available, catering to different dietary preferences including vegetarian and vegan choices. Many find it to be an amazing, brilliant start to their day, often exceeding expectations in quality and taste. The breakfast is not only praised for its quality but also for its value, with many noting the reasonable price for such a satisfying meal. While a few mention limited variety, the overall consensus highlights the excellence of the breakfast, with commendations for both the food and coffee. For those seeking a great start to their day, The White Swan Hotel ensures that breakfast is a memorable part of the guest experience.
Dinner
The White Swan Hotel offers a dinner experience that consistently delights its guests. Many reviews highlight the excellent, tasty, and superb quality of the meals, often describing them as lovely, delicious, and freshly cooked. Guests repeatedly emphasize the great value they received, with the meals being not only enjoyable but also reasonably priced. The Bistro, in particular, earns praise for providing great food in a cozy setting. While the unpretentious nature of the menu is noted, it is clear that the simple yet well-executed dishes hit the mark for many visitors. Beyond the food, the staff's service stands out as a highlight, further enhancing the overall dining experience. Whether dining in the bar or the main restaurant, diners leave satisfied and impressed by both the food and the welcoming atmosphere.
Rooms
The White Swan Hotel offers a mix of spacious and comfortable rooms, often praised for their cleanliness and cozy beds. Many guests feel the rooms are suitable for short stays, with several highlighting the large and well-equipped spaces. While some reviews mention rooms that could use updating in terms of decor, guests generally appreciate the old charm of the hotel, along with its friendly and attentive staff. The en suite bathrooms are a feature enjoyed by visitors, providing convenience despite some minor issues with shower functionality. Overall, the rooms provide a peaceful retreat, especially those away from the bar area, which ensures a quiet night's rest. Despite occasional issues with room temperature and basic amenities, the blend of comfort and cleanliness leaves a positive impression on travelers.
Beds
The White Swan Hotel is frequently praised for the comfort of its beds. Guests often describe their sleeping experience as notably comfortable, with many highlighting the clean and cozy bedding arrangements that contribute to restful nights. Although the majority find the mattresses just right, there is a mention of a mattress being too soft for some tastes. Despite this, the general consensus underscores the hotel's ability to offer beds that cater well to comfort, complemented by a clean environment and attentive staff. Overall, a stay at The White Swan Hotel promises a good night’s sleep on its well-maintained and inviting beds.
Cleanliness
The White Swan Hotel, nestled in a central location, frequently earns praise for its high standards of cleanliness. Visitors consistently commend the establishment for its spotless and tidy rooms, complemented by clean and well-maintained en suite bathrooms. Guests note the comfort provided by clean bedding, enhancing the overall experience. The bathrooms are highlighted for their practicality, with impressive water pressure and functioning showers.
The friendly and attentive staff contribute further to a welcoming atmosphere, providing a warm and inviting experience. Although breakfast garners positive remarks, petite touches like the biscuits on the tea tray add to the charm and comfort of the stay.
While most reviews emphasize the hotel's cleanliness, there are occasional discrepancies noted regarding the hotel’s upkeep, including issues like broken fixtures and wear in some areas. Despite these isolated reports, the general consensus acknowledges The White Swan Hotel as a clean and pleasant place to stay, especially valued for its balance of comfort and affordability.
Staff
The White Swan Hotel boasts an admirable reputation largely due to its exceptional staff who consistently receive glowing remarks from guests. Visitors overwhelmingly praise the team for their friendliness and attentiveness, noting that the atmosphere is welcoming and warm. These positive interactions are evident throughout the day, with staff members being described as lovely, accommodating, and considerate of guests' needs.
Guests commend the staff for their helpful and obliging nature, often going above and beyond to ensure a comfortable stay. Many reviewers highlight how the personnel are efficient and create a pleasant experience, which reflects well on the hotel's overall service. Whether it’s handling check-ins smoothly or providing thoughtful assistance, the staff significantly contribute to the hotel's positive image. Despite varying ages, the young staff are noted for their professionalism and ability to maintain a friendly and efficient environment.
While there are mentions of an occasional abrupt manner, the overall consensus emphasizes the staff's excellence in hospitality. Their efforts to be polite, welcoming, and accommodating are a real credit to the hotel, making The White Swan Hotel an attractive destination for travelers seeking personable and attentive service.
No, The White Swan Hotel doesn't have any pool.
No, a spa isn't available at The White Swan Hotel.
Yes, The White Swan Hotel welcomes dogs.
Yes, parking facilities are available at The White Swan Hotel.