InfoSummary of reviewsShellharbour Resort and Conference Centre enjoys a reputation for excellence in several key areas, contributing to a highly positive guest experience. Its location is particularly praised, set in a prime spot just a short walk from the beach and conveniently close to various attractions, shops, and cafes. The ample parking and serene surroundings add to the convenience and comfort, providing a perfect base for exploring the local area.
The rooms at the resort receive high marks for cleanliness and comfort, with guests frequently noting the spaciousness and well-appointed nature of the accommodations. The peaceful atmosphere and comfortable beds contribute to a restful and relaxing stay, and the meticulous maintenance of the rooms ensures a pleasant, tidy environment.
Cleanliness is a standout feature at this resort, with guests highlighting the immaculate condition of the rooms and bathrooms. Despite minor mentions of outdated facilities and occasional musty smells, the overall cleanliness and quiet air conditioning greatly enhance the guest experience.
The staff's friendliness and professionalism further elevate the hospitality offered at the Shellharbour Resort and Conference Centre. Guests often mention the welcoming nature of the reception and dining staff and praise the cleaning staff for their excellent work. Though some feedback suggests room for improvement in engagement from reception staff, the team generally succeeds in striking a balance between attentiveness and respecting guests' privacy.
Finally, the beds are noted for their comfort, with many guests appreciating a restful night’s sleep due to the cozy beds and pillows. While opinions on bed comfort vary slightly, the majority of guests view this as a positive feature of their stay. Overall, Shellharbour Resort and Conference Centre presents itself as a well-rounded and inviting destination for travelers seeking a blend of convenience, comfort, and friendly service. Show more
