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Summary of reviewsMercure Dunkerque Centre Gare is celebrated for its prime location in the heart of Dunkirk, offering easy access to key attractions such as the train station, marina, and the city's lively center. This central positioning appeals to various travelers, including those journeying to or from the UK, with secure parking options available to ease travel logistics.
The hotel's breakfast receives high praise for its extensive, varied selection that accommodates all tastes, featuring fresh local produce such as organic options, freshly squeezed juices, pancakes, and more. This satisfying breakfast is complemented by the hotel's elegant decor and cleanliness, enhancing the overall dining experience.
Rooms at Mercure Dunkerque Centre Gare are consistently highlighted for their spaciousness, cleanliness, and beautiful design, often providing picturesque views of the marina or harbor. Guests value the comfortable and quiet environment, with high-quality bedding ensuring restful nights. The staff's welcoming and helpful demeanor further enriches the stay, consistently rated as friendly and attentive.
Cleanliness is a standout feature at the hotel, with meticulous attention to well-maintained rooms and facilities. Guests appreciate the immaculate condition of the bathrooms and the fresh ambiance throughout the establishment. The overall sense of hygiene is paired with efficient housekeeping, contributing to a serene and comfortable atmosphere.
The staff at Mercure Dunkerque Centre Gare is frequently commended for their professionalism and hospitality, enhancing the guest experience from check-in to departure. Their approachable and efficient service assures a seamless and pleasant visit.
Parking options at the hotel are diverse and well-regarded. Choices include a secure underground garage and free parking at a nearby shopping center, providing flexibility and peace of mind for guests traveling by car or motorcycle.
The beds at Mercure Dunkerque are notably comfortable, praised for their ideal firmness and quality bedding, ensuring a restful sleep. Both room comfort and the quality of sleep are repeatedly mentioned as significant positives of the hotel stay, contributing to the overall attractiveness of Mercure Dunkerque Centre Gare as an ideal accommodation choice in Dunkirk. Show more
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Hotel with Parking
This hotel provides private parking on-site for a fee, requiring reservations, and also features a parking garage and electric vehicle charging station. These amenities offer enhanced convenience and cater to various vehicle types.
Accessible Hotel
This hotel is wheelchair accessible and offers 3 rooms equipped for people with reduced mobility.
Hotel with Gym
This hotel provides a fitness center for guests to maintain their workout routines. It is conveniently located near the train station and city center, making it easy to access other amenities and attractions.
4-Star Hotel
This hotel is conveniently located near the train station and offers comfortable family rooms with private bathrooms, tea and coffee makers, and free WiFi. Guests can enjoy a fitness center and a restaurant. The hotel is known for its great views and helpful staff.
Family Friendly Hotel
Room Types
Privilege Double RoomProviding bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Classic Double RoomThe double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room provides a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Classic Room with One Double Bed and One SofaThe quadruple room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Classic Twin RoomThe double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Dunkirk, Mercure Dunkerque Centre Gare boasts an impeccable location that appeals to a range of travelers. Perfectly positioned between the train station and the city's vibrant center, guests enjoy easy access to both with the added convenience of secure parking options, including an underground garage. The hotel's proximity to the marina and yacht harbor offers beautiful views and a tranquil atmosphere while placing guests just steps from Dunkirk's bustling maritime museum, shops, and restaurants.
Guests laud the hotel's proximity to the ferry, making it an ideal stopover for those journeying to or from the UK. The central location also means the establishment is just a short walk away from Place Jean Bart and the city's bustling core, filled with dining and entertainment options. This modern and well-fitted hotel combines comfort and elegance, making it a highly recommended choice for those seeking a convenient and beautiful setting for their stay in Dunkirk. The Mercure offers a perfect blend of city accessibility and serene harbor vistas, embodying the best of Dunkirk's charm.
Breakfast
The breakfast at Mercure Dunkerque Centre Gare is highly praised by guests. Reviewers frequently commend the extensive and varied selection available, ensuring that there is something to satisfy every taste. The buffet, described as of high class and exceptional in both variety and quality, offers freshly baked bread and a wide array of organic options, with highlights including freshly squeezed orange juice, pancakes, and bacon. The service is generally regarded as satisfactory, contributing to an overall positive morning dining experience. Families have noted that the breakfast caters well to children as well. The dining experience is further enhanced by the hotel's beautiful decor and cleanliness. While one minor critique regarding scrambled eggs was mentioned, the overall sentiment remains overwhelmingly positive, marking the breakfast as a standout feature of the hotel.
Rooms
Mercure Dunkerque Centre Gare is a modern, beautifully designed hotel that guests appreciate for its excellent location and proximity to various dining options. The rooms are consistently described as spacious, clean, and well-decorated, often featuring stunning views of the marina or harbor. The hotel excels in providing comfort, with guests frequently highlighting the quietness and high quality of the bedding, ensuring a restful night’s sleep. The staff is described as welcoming and friendly, enhancing the overall stay experience. Guests also praise the hotel for its thorough cleanliness and the well-thought-out layout of the rooms and bathrooms. Additionally, the breakfast offered is diverse and of high quality. The hotel provides good value for money, making it an attractive choice for travelers looking for a comfortable and pleasant stay in Dunkerque.
Beds
The beds at Mercure Dunkerque Centre Gare offer guests a notably comfortable experience, consistently praised for their quality. Numerous reviews highlight the excellent bedding and pillows, ensuring a restful night's sleep. The mattresses receive positive remarks for their comfort and ideal firmness—neither too hard nor too soft, providing support and relaxation. Guests frequently describe the beds as super comfortable, with some noting the generous size as a bonus for added comfort. Rooms are modern and inviting, equipped with comfortable beds that contribute to an overall pleasant stay. Although one review mentions a lower bed height, it is offset by the good quality bedding. No matter the room orientation, whether facing the quiet harbor or the noisier parking lot, the bedding stands out as a centerpiece of comfort in the accommodation experience.
Cleanliness
The Mercure Dunkerque Centre Gare has garnered praise for its impeccable cleanliness, consistently standing out as a highlight for guests. Widely described as a very clean and tidy hotel, visitors appreciate the newly built establishment's modernity and the fresh, well-maintained amenities. The rooms are particularly noted for their meticulous cleanliness, with many mentioning the beautifully decorated and tidy interiors. The bathrooms and toilets receive specific accolades for their immaculate condition. The hotel's complete breakfast experience is also commended, matching the cleanliness and quality seen throughout the stay. Guests enjoy the serene atmosphere, accentuated by the spotless surroundings, making for an extremely clean and very comfortable experience. Despite minor criticisms, like dirty windows in some rooms, the overall impression underscores a commitment to high standards of hygiene and maintenance, enhanced by the pleasant and attentive staff. The hotel's location and peaceful ambiance further contribute to a welcoming, restful stay.
Staff
The Mercure Dunkerque Centre Gare hotel stands out for its outstanding staff, who consistently receive praise for their friendliness and helpfulness. The team is noted for being hospitable and welcoming, often going above and beyond to assist guests with attentiveness and clear communication. Guests frequently describe the staff as extremely professional, courteous, and accommodating, which sets a warm and approachable atmosphere from check-in onwards. From the reception to housekeeping, the personnel exude kindness and efficiency, contributing significantly to the guests' comfort. The hotel’s central location and the quality of services like the fantastic breakfast further enhance the experience, making it a top choice for travelers seeking a pleasant stay in Dunkerque. The combination of dynamic and smiling staff with the hotel's amenities ensures a delightful and seamless visit.
Parking
At Mercure Dunkerque Centre Gare, guests can enjoy a variety of parking options that cater to different needs. For those seeking security and convenience, the hotel offers good parking options in its underground garage, which is described as both spacious and safe, making it suitable for larger vehicles and even motorcycles. This private parking solution requires an additional charge of €15 per day, but it comes with the assurance of security and ample space. Alternatively, travelers can find free parking, particularly on weekends and public holidays, in the Pôle Marine shopping center right across the street, providing great flexibility and cost savings. Additionally, parking close to the hotel, right in front, is noted as a straightforward option, easing any initial worries about accessibility. While some reviews mention that parking can be relatively tight or limited within the hotel premises, the staff's helpfulness in guiding guests to the garage alleviates these concerns. Overall, the parking situation at Mercure Dunkerque Centre Gare impresses with its safety and range of accessible options for travelers arriving by car or motorcycle.
No, Mercure Dunkerque Centre Gare doesn't have any pool.
No, a spa isn't available at Mercure Dunkerque Centre Gare.
No, Mercure Dunkerque Centre Gare doesn't allow dogs.
Yes, parking facilities are available at Mercure Dunkerque Centre Gare.