The City Hotel

Dunfermline 56.07152200, -3.46487500 , Bridge Street (Show on Map)
7.9
Good


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Summary of reviewsThe City Hotel in Dunfermline emerges as a favored choice for guests, primarily due to its excellent central location and the consistently positive feedback on various aspects of the experience.

**Location**: Nestled in the heart of Dunfermline, the hotel offers convenient proximity to Pittencrieff Park, key attractions, shops, restaurants and pubs. It's an ideal spot for those attending events at local theaters and other venues. Public transport links, including close bus stations and a short drive to Edinburgh Airport, further augment its accessibility. Guests value being in the midst of the town's vibrant life while enjoying a clean and comfortable stay.

**Breakfast and Dinner**: The hotel's dining experience is highly acclaimed, particularly the breakfast, which is described as superb, varied and well-presented with standout options like the full Scottish breakfast making a lasting impression. The evening meals also receive praise for their quality and value. The restaurant and bar's ambiance, combined with the friendly and efficient staff, significantly enhance the dining experience.

**Rooms**: Guestrooms, though variable in size, are generally praised for cleanliness, modern amenities and comfort. Large, well-appointed rooms stand out, though some reviews highlight issues with smaller rooms, heat control and noise. Despite these occasional criticisms, many find the accommodations adequate and cozy.

**Cleanliness**: Cleanliness is a standout feature across reviews with guests frequently noting spotless rooms and well-maintained facilities. The hotel's blend of historical charm and contemporary enhancements is also appreciated.

**Staff**: Exceptional service by the staff is a consistent highlight with many guests commending their friendliness, professionalism and attentiveness. The positive interactions significantly enhance the overall guest experience.

**Free WiFi**: The Wi-Fi service receives mixed reviews. While some guests find it satisfactory and a valuable inclusion, others experience connectivity issues that could be a concern for those needing reliable internet access.

**Family and Beds**: The hotel is generally family-friendly, offering cozy atmospheres and family rooms. However, some families have faced challenges with room sizes and accessibility due to the absence of an elevator. The beds are mostly praised for comfort, contributing to a restful sleep, albeit with some variations in individual preferences regarding firmness and temperature.

**Overall Experience**: As a three-star establishment, The City Hotel offers solid amenities and represents good value. It is particularly well-suited for business travelers, providing adequate accommodations for work and extended stays despite occasional Wi-Fi and service delays.

In summary, The City Hotel excels in location, service, cleanliness and dining, making it a practical and comfortable choice for both leisure and business travelers with a few minor caveats regarding room sizes and connectivity.
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Categories
Cheap Hotel
As a hotel, this property is relevant for users searching for cheap hotels in Fife. Hotels provide standard lodging and services.

3-Star Hotel
Located in the historic town center of Dunfermline, this hotel offers a convenient base. It provides easy access to local attractions, shops and restaurants.

Hotel near Golf Courses

Family Friendly Hotel

Business Hotel

Room Types
Standard Double Room Each room comes with a flat-screen TV and tea/coffee-making facilities.

Standard Single Room Each room comes with a flat-screen TV and tea/coffee-making facilities.

Standard Twin Room Each room comes with a flat-screen TV and tea/coffee-making facilities. Please note, this room is offered at a discounted rate due to its location above the kitchen. It is much warmer and noisier than our other rooms, particularly whilst the kitchen is open. There is a large fan provided within the room and additional fans available from Reception.

Family Room Each room comes with a flat-screen TV and tea/coffee-making facilities.

Executive Double Room Each room comes with a flat-screen TV, high-speed internet and tea/coffee-making facilities.

Executive Single Room Each room comes with a flat-screen TV, high-speed internet and tea/coffee-making facilities.

Business Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Super King Business Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

King Executive Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Super King Executive Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

King Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Deluxe Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Executive Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

Superior King Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Deluxe Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV.

Guest Reviews
7.9
Good
Location
The City Hotel in Dunfermline boasts a highly praised location, placing it in the heart of the city. Visitors frequently mention its proximity to the gorgeous Pittencrieff Park, a major draw for both leisurely strolls and historical sightseeing. With key attractions, shops, restaurants and pubs all within walking distance, guests find the location perfect for exploring the town center. The convenience of nearby public transport, including close links to bus stations and a short drive from Edinburgh Airport, makes it an excellent choice for travelers. Additionally, the central position is ideal for attending events at local theaters and other venues. Visitors appreciate the combined benefits of being in the midst of Dunfermline’s vibrancy while enjoying a clean, comfortable stay. Overall, The City Hotel’s central and convenient site significantly enhances the experience for its guests.

Breakfast
The breakfast experience at The City Hotel receives overwhelmingly positive feedback from guests. Many reviews praised the breakfast as excellent, fantastic and superb, highlighting both its quality and variety. Guests appreciated the availability of freshly cooked food and noted the inclusion of fresh fruit. The breakfast is described as well-presented with hot, varied options, including a full Scottish breakfast, which several guests found particularly satisfying. Additionally, many found the breakfast to be a great value, often included in the room rate and praised the friendly and helpful breakfast staff.

There were occasional mentions of some logistical aspects that could be improved, such as the breakfast time being too early for some guests’ preferences and a limited menu at times. A few reviews pointed out missed cooked breakfast options like kippers or haddock and a couple noted instances of less-than-ideal service or unexpected offerings. Despite these minor issues, the feedback reflects a consistently high level of satisfaction, making the breakfast at The City Hotel a notable highlight for many visitors.

Dinner
At The City Hotel, guests can anticipate a largely positive dining experience characterized by flavorful and well-prepared meals. The food is consistently described as tasty, delicious and of high quality with guests appreciating fresh cooking and generous portions. Many commend the restaurant for its excellent and extraordinary meals, noting that both dinner and breakfast options are impressive, especially the Eggs Benedict. The restaurant and bar facilities are highlighted for their lovely ambience and comfort, complementing the overall dining experience.

Guests have found good value in the meals, praising the competitive pricing and overall food quality. The evening meals are particularly well-reviewed and the onsite restaurant earns accolades with descriptions like "superb," "amazing," and "perfect." Despite a few criticisms about specific dishes being too greasy or experiencing long waits, the overarching sentiment is one of satisfaction. The availability of diverse menu options and the willingness of the staff to accommodate special requests further enhances the appeal of dining at the hotel.

In addition to the high praise for the food, the restaurant’s reasonable prices and excellent service contribute to a positive and memorable dining experience for guests and their companions. Overall, The City Hotel’s dining offerings receive high marks for delivering a delicious and enjoyable culinary experience.

Rooms
The guest reviews for 'The City Hotel' provide a mixed yet informative portrayal of the rooms. On the positive side, many guests appreciated the cleanliness and tidiness, consistently noting that rooms were well-maintained, comfortable and modern. Descriptions like "spacious," "large," and "well-appointed" were common for several rooms, offering ample space and comfort. The hotel stands out for its "lovely big rooms" and "beautifully adorned" interiors with modern, clean bathrooms frequently highlighted.

Moreover, the rooms often came equipped with essential amenities and guests found them to be cozy and adequately furnished for short stays. Special mentions of certain rooms, such as Room 10, indicated that there were some particularly well-received accommodations. The overall atmosphere described was that of a comfortable, clean and reasonably priced hotel with friendly staff and helpful services.

However, some criticisms emerged predominantly concerning room size and temperature control. Numerous reviews mentioned that rooms were on the smaller side with several being described as "tiny" or "cramped." The heat appeared to be a recurring issue with many guests noting that the rooms were often too hot and sometimes lacked adequate ventilation or heat control, despite the provision of fans.

Noise was another concern in specific rooms, especially those located near the kitchen or facing noisy vents. Some rooms were characterized as dated with parts of the hotel in need of refurbishment or freshening up. Issues such as broken showers, noisy extractor fans and insufficient soundproofing were occasionally mentioned.

In conclusion, 'The City Hotel' generally offers clean, comfortable accommodations with a few rooms standing out for their space and comfort. Still, potential guests should be aware of possible heat and noise issues and the varied room sizes might not meet everyone's expectations. The hotel's central location and helpful staff certainly enhance its appeal for those looking for a convenient and comfortable stay.

Beds
The beds at The City Hotel largely receive high praise for their comfort. Guests frequently describe the beds as comfy with many noting the delightful experience of sleeping in a king-size bed or a huge bed. The beds are often highlighted as one of the best aspects of the hotel stay with comfortable and clean linens enhancing the restful experience. The pillows are mentioned as being particularly comfortable, adding to the overall sleep quality.

However, not all feedback is entirely positive. A few guests found the mattresses either too soft or a bit saggy and some experienced discomfort due to small or narrow beds. There were instances of beds being described as too warm due to thick quilts and occasional mentions of beds being hard or sloped. Despite these few drawbacks, the consensus indicates that The City Hotel generally provides a cosy and restful environment, ensuring a good night's sleep for most visitors.

Cleanliness
The City Hotel receives high praise for its cleanliness, consistently noted by guests as a standout feature. Visitors frequently mention the spotless rooms and impeccably maintained facilities. Many highlight the modern and clean appearance of both the bedrooms and bathrooms with some emphasizing the hotel's historic character enhanced by contemporary touches.

The staff garners accolades for their friendliness and helpfulness, contributing to the overall positive perception of the hotel's hygiene and upkeep. Public areas, including the bar and restaurant, are described as clean, modern and inviting, further enhancing the comfortable stay experience.

Although there are occasional remarks about dust or the need for updated carpets, the overwhelming consensus is that both the rooms and common areas are well-maintained. The positive feedback on cleanliness extends to the comfort of the rooms with many guests appreciating the clean, modern and comfortable ambiance.

In summary, The City Hotel is highly regarded for its exceptional cleanliness, comfortable rooms and attentive staff, making it a favored choice for travelers seeking a well-kept and inviting stay.

Staff
The staff at The City Hotel is consistently praised for their exceptional service and friendliness. Guests highlight their interactions with the staff as a standout feature of their stay, noting the team's professionalism, attentiveness and willingness to go the extra mile. The reception and service staff continually receive accolades for being particularly welcoming, courteous and accommodating, often ensuring that guests' needs are met promptly and with a smile.

Breakfast personnel are also recognized for their friendliness and efficiency, contributing to a positive start to the day. Numerous reviews describe the staff as "fantastic" and "superb," with a few mentioning that nothing was too much trouble for them. The night porters, in particular, receive commendations for their attentiveness during late hours.

While there are minor mentions of areas for improvement, such as punctuality during check-in and needing to smile more, these are outweighed by the overwhelming positivity regarding the staff's performance. Overall, it is evident that the staff's friendliness, professionalism and dedication to service significantly enhance the guest experience at The City Hotel.

Wi-Fi
The City Hotel offers a mixed experience when it comes to Wi-Fi connectivity. On the positive side, guests have noted that the Wi-Fi is good, great and included in the price, which adds value alongside the complimentary breakfast. It is easy to connect to in some areas and when it works, the internet quality is satisfactory. However, numerous reviews indicate significant issues with the Wi-Fi. Many guests reported poor, weak or unstable connections with some areas of the hotel, particularly specific rooms, lacking Wi-Fi entirely. Instances of the internet cutting out every few minutes and having no internet access at all were frequent complaints. While some guests enjoyed good internet service, the inconsistent and often unreliable Wi-Fi might be a concern for those needing stable connectivity.

Family
The City Hotel seems to offer a mixed experience for families with children. Many guests appreciated the cozy atmosphere and the friendly staff, describing their stay as lovely and family-friendly. The hotel provides family rooms, but opinions on their suitability vary. Some found the room size adequate, while others had to upgrade due to space constraints or found them too small for a family stay.

A notable feature is the children's play area, which adds a positive element for kids. However, several reviews mentioned steep stairs and no elevator, which might pose challenges for families, particularly those with young children. Noise levels can be an issue, especially on weekends when events and bar activities make the hotel quite loud. The placement of family rooms on the second floor could also be inconvenient for some, especially with the aforementioned absence of an elevator.

While the property has some attractive points for families, such as its cozy feel and pleasant staff, potential guests should consider the room sizes, noise levels and accessibility issues when planning their stay.

3 Star
The City Hotel offers a solid three-star experience, showcasing basic amenities and a style reflective of a typical European and Scottish hotel at this rating. While it may not rival higher-end accommodations, it provides clean and comfortable rooms, complemented by a good Scottish breakfast. It represents excellent value for budget-conscious travelers and is conveniently located. However, guests may encounter some minor inconveniences such as the absence of a lift and porter service and occasional lapses in reception's attentiveness. Despite these downsides, the hotel generally meets expectations for its category, making it a practical choice for those seeking budget-friendly options in the city.

Business
The City Hotel proves to be an excellent choice for business travelers, particularly for extended stays. Guests frequently highlight the hotel's strategic location, making it convenient for those with business appointments in and around Dunfermline. The rooms are reported to be comfortable and clean with adequate storage and basic accommodations that cater well to the needs of business guests. Travelers appreciated the comfortable desk chairs, conducive to working within their rooms.

The professional and helpful staff are a recurring highlight of the reviews, known for their warm welcomes and flexibility, especially when accommodating large groups of business travelers. Guests also noted the team's assistance with practical tasks, such as printing train tickets, which adds to the overall positive experience.

However, it's worth noting that some guests were dissatisfied with the quality of the internet, describing the WiFi as poor and the internet experience as shocking. There were also mentions of occasional delays in service, possibly due to staff shortages exacerbated by the ongoing COVID-19 situation. Despite these minor setbacks, the hotel is highly regarded for its suitability for business use, making it a reliable option for business travelers.


No, The City Hotel doesn't have any pool.

No, a spa isn't available at The City Hotel.

No, The City Hotel doesn't allow dogs.

No, parking facilities aren't available at The City Hotel.

No, The City Hotel doesn't have a gym.

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