Sweet Chestnut, Dunfermline by Marston's Inns

Dunfermline 56.07688500, -3.39474800 , 11 Fife Leisure Park (Show on Map)
8.1
Very Good


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Summary of reviews'Sweet Chestnut, Dunfermline by Marston's Inns' offers a highly convenient and accessible location in a bustling retail park with easy access to the M90 motorway, Edinburgh Airport and nearby cities like Glasgow and Dundee. The setting provides various dining and entertainment options, including restaurants, cinemas and family-friendly activities, making it ideal for both business and leisure travelers. Despite its suburban location, it offers a competitive pricing advantage for those who don’t mind a short commute to central Edinburgh.

The breakfast experience at the hotel has mixed reviews. Many guests appreciate the plentiful and hearty full Scottish breakfast, noting the good service and friendly staff. However, the continental breakfast options have room for improvement with issues like limited gluten-free choices and occasional lapses in service.

Dinner options receive general praise, particularly the carvery, which is described as delicious and good value for money. The adjoining pub is noted for its ambiance and friendly staff. Though there are occasional inconsistencies, such as occasional cold dishes or limited service hours, the overall dining experience is positively received.

The rooms at Sweet Chestnut are spacious, comfortable and clean, often noted for their tidiness and well-maintained condition. Guests appreciate amenities like large TVs and comfortable bathtubs. Some minor drawbacks include outdated décor and occasional temperature control issues, but these do not significantly detract from the overall positive experience.

Cleanliness is a notable strength with the property maintaining high standards of hygiene. While there are infrequent minor oversights, the general sentiment is that the hotel is clean and well-maintained.

The staff at Sweet Chestnut receive high praise for their helpfulness, friendliness and professionalism. Their attentive service and genuine care create a welcoming atmosphere that enhances the hotel experience. Special mentions of individual staff members underline the positive impact of their efforts.

Free WiFi is available and mostly reliable, although some guests experience slower connections. The complimentary parking is a standout feature with ample space and convenience adding to the overall guest satisfaction.

The hotel is well-suited for families, offering spacious family rooms and a welcoming environment for children. Its location within a leisure park provides ample entertainment options for families, making it a great choice for those traveling with kids.

The comfortable beds contribute significantly to positive guest feedback, ensuring restful nights. While there are occasional comments about the size or firmness of some single beds, most guests find them inviting and conducive to a good night's sleep.

In summary, 'Sweet Chestnut, Dunfermline by Marston's Inns' delivers a solid three-star experience with clean, comfortable accommodations, a strategic location and commendable staff service, making it a practical and family-friendly option for travelers.
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Hotel with Parking
Sweet Chestnut offers parking facilities. Being part of Marston's Inns, it combines accommodation with dining and pub services.

3-Star Hotel
This inn features a garden and free WiFi. It offers a restaurant and a bar, providing guests with convenient dining options. Clean rooms and friendly staff are often mentioned in reviews.

Family Friendly Hotel

Accessible Hotel

Room Types
Double Room A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

Family Room A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious family room. The unit has 3 beds.

Double or Twin Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious twin/double room.

Double or Twin Room - Disability Access The spacious twin/double room provides a seating area, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting an outdoor dining area, this twin/double room also features a wardrobe, an electric kettle and a flat-screen TV with satellite channels.

Guest Reviews
8.1
Very Good
Location
Nestled in a bustling retail park, Sweet Chestnut, Dunfermline by Marston's Inns, boasts a fantastic and highly convenient location. Its proximity to the motorway, particularly the M90, facilitates easy access to Edinburgh Airport and surrounding cities such as Glasgow and Dundee. The location is ideal for travelers looking to explore Fife, Edinburgh and the Scottish Highlands, making it perfect for both business trips and vacations.

Guests appreciate the hotel's setting amid a variety of dining options which include restaurants, fast food outlets and coffee shops, providing an array of choices right on their doorstep. The leisure park location also offers entertainment options like cinemas, mini-golf and bowling, making it a practical and enjoyable destination.

The hotel is particularly valued for its accessibility to public transportation, including bus stops that connect guests to the center of Edinburgh. Families visiting local attractions like Deep Sea World find it especially convenient. Ample parking and a quiet ambience further enhance its appeal.

While the hotel is outside of Edinburgh’s city hub, its competitive pricing offers a budget-friendly alternative for visitors who don’t mind a short drive to the city. Those arriving by plane or needing an overnight stay before early flights find its proximity to the airport very convenient. All in all, Sweet Chestnut's strategic location, paired with its clean and spacious accommodations, provides a superb base for varied traveling needs.

Breakfast
The breakfast experience at Sweet Chestnut, Dunfermline by Marston's Inns has garnered a mix of praise and criticism from guests. On the positive side, many guests found the breakfast to be very good, delicious and plentiful. Numerous reviews highlight the excellent, fantastic and wonderful breakfasts with some citing it as a great start to the day. The full Scottish breakfast received notable commendation for being hearty and comprehensive. Guests consistently mentioned good service, friendly staff and well-presented meals.

However, there were recurring themes of disappointment regarding certain aspects of the breakfast. The continental breakfast often fell short of expectations, being described as basic, overpriced and lacking in variety. Issues such as missing items, lack of options for gluten-free or fresh breakfast ingredients and delays in service were noted. Several guests felt the breakfast was not good value for the price with specific complaints about the quality of coffee and some food items, including cold food and unsatisfactory drinks. Staffing issues occasionally led to no cooked breakfast being available and some guests experiencing poor service due to overworked staff.

Overall, while the breakfast at Sweet Chestnut has its highlights and is appreciated by many for its quality and service, there remains room for improvement, especially in the continental offerings and consistency of service.

Dinner
The Sweet Chestnut in Dunfermline by Marston's Inns has garnered a range of dining reviews from its guests. The overall consensus praises the quality of food, especially highlighting the carvery, which many found to be a good value for money and particularly delicious. The pub next door is frequently mentioned for its pleasant ambiance and friendly staff, making it a comfortable spot for meals. Burgers, Scotch pie and steak dinners seem to be specific highlights among the offerings with multiple mentions of food being plentiful and tasty.

The prices at the restaurant are reasonable and there's a good variety of meal options both at the hotel and in nearby eateries. Breakfast also received positive remarks for its quantity and quality. Despite the mostly favorable reactions, there are some inconsistencies noted. Some guests experienced underwhelming meals with complaints of cold or pre-manufactured dishes and occasional service shortcomings like a lack of available hot meals or understaffing.

Guests also appreciated the large TV provided in the rooms and acknowledged the convenience of the location with ample dining choices nearby. However, some found the operational hours for food service limited and encountered issues like a shortage of certain wines or stale desserts.

In summary, the Sweet Chestnut's dining experience is generally rated well for its delicious carveries, friendly service and reasonable pricing, though it may occasionally have off days. The convenience of nearby dining options and the good pub atmosphere contribute positively to the overall guest experience.

Rooms
Guests have a largely positive experience with the rooms at Sweet Chestnut, Dunfermline by Marston's Inns. Many reviewers highlight the spaciousness and comfort of the rooms, describing them as quite large and very comfortable. Cleanliness is a strong point with many mentioning that the rooms are thoroughly clean and tidy. Some noted the availability of basic amenities, including towels and toiletries and appreciated the presence of significant features like large TVs and enjoyable bathtubs.

The rooms are generally quiet and conducive to a good night's sleep with comfortable beds being frequently cited. Functional and practical, the rooms meet the needs of short stays and are well-equipped, making them suitable for business trips and family accommodations alike.

However, some reviews mention a few drawbacks. The décor in some rooms appears a bit tired with occasional maintenance issues such as bare patches on walls and scratches on bed frames. A few guests experienced temperature control issues, either finding their rooms too warm or too cold. There were also instances where guests did not receive the room configurations they had specifically booked.

Despite these minor issues, most guests found the rooms to be of good value, emphasizing their cleanliness, spaciousness and comfortable amenities which enhance the overall experience at this conveniently located establishment.

Beds
Sweet Chestnut in Dunfermline by Marston's Inns has garnered commendable feedback for its bed comfort, continually highlighted as a key feature in guest reviews. Numerous guests praised the beds as very comfortable, ensuring restful nights and in many cases, the best sleep they had experienced in a while. Descriptions of the beds often included terms like "comfy" and "clean," with several reviewers appreciating the large, well-appointed beds that facilitated good sleep.

The comfort extended to specific elements such as the mattresses and pillows, which were frequently mentioned for their supportive and cozy nature. Notably, the rooms themselves were described as clean and comfortable, complementing the excellent bed quality. Requests for double beds were typically honored, adding to the convenience and satisfaction of the guests.

However, it's worth noting that some single beds were reported as too narrow or hard and isolated comments mentioned beds being too high or lumpy. Despite these few inconsistencies, the majority of reviews painted a picture of a hotel with inviting, snug beds that contributed greatly to an enjoyable stay.

Cleanliness
Sweet Chestnut, Dunfermline by Marston’s Inns, has garnered numerous positive reviews for its commitment to cleanliness. Guests frequently described the rooms as clean, tidy and very well-maintained. Many mentioned the rooms were spotless and appreciated the clean, comfortable environment. The property itself was often highlighted as being notably clean and well looked after with some guests emphasizing that it was immaculately clean.

While the overall sentiment towards cleanliness was favorable, a few reviewers did note minor issues. Some described tired rooms or minor cleaning oversights, such as dirty splashes or hairs in the bathroom. Despite these occasional remarks, the overwhelming majority praised the hotel's cleanliness with many finding the rooms warm, spacious and modern. The effective cleaning services were also a notable highlight, providing guests a pleasant and hygienic stay.

Staff
Sweet Chestnut, Dunfermline by Marston's Inns has garnered glowing reviews for its exceptional staff. Guests frequently comment on the helpfulness and friendliness of the team, praising their attentiveness and efficiency. The staff consistently provide prompt service, making guests feel welcomed and supported throughout their stay. Reviewers highlight that the personnel are not only polite and professional but also genuinely caring, ensuring a pleasant atmosphere for all visitors. The cleaning staff and front desk teams receive special mentions for their proactive assistance and cheerful demeanor.

Despite occasional issues, such as the rare unavailability of a chef or minor hiccups in service, the majority of comments reflect a high level of satisfaction with the staff's performance. Notably, individual employees like the general manager Andy, a lovely receptionist and a particularly helpful housekeeper are commended for their exceptional service.

The friendly, no-fuss attitude of the team significantly contributes to the enjoyable experience at the hotel. Families note that children feel safe and comfortable and guests appreciate the staff's efforts to handle difficult conditions smoothly. Overall, the professionalism and sincere hospitality of the Sweet Chestnut staff create a welcoming environment that leaves a lasting impression on visitors.

Wi-Fi
At Sweet Chestnut, Dunfermline by Marston's Inns, guests often find themselves appreciating the availability of free WiFi, which offers a good and consistent signal throughout their stay. Many guests have reported that the WiFi reception is very good and they experienced no problems connecting. The ease of access to WiFi is a recurring positive note with some guests mentioning that it worked perfectly during their visit.

However, there are some mixed experiences regarding the quality and speed of the internet. A number of visitors have mentioned that the WiFi could be faster with some experiencing extremely slow connections and minimal service. A few guests even had to resort to using their phone hotspots due to issues with the free WiFi not working or being unable to connect. Despite these occasional drawbacks, the majority of feedback indicates that the WiFi service is generally reliable and a convenient amenity at the hotel.

Overall, while there are instances where the WiFi performance could be improved, many travelers find it satisfactory for their needs. Additionally, free parking complements the free WiFi, enhancing the overall convenience for guests.

Parking
The parking situation at Sweet Chestnut, Dunfermline by Marston's Inns receives overwhelmingly positive feedback from guests. Guests highlight the ample, spacious parking area that provides plenty of room for all vehicles, making it easy to park even larger cars. Many reviewers appreciate the free parking as a significant advantage, describing it as hassle-free and convenient with no issues in finding a spot. Safety is also noted with parking available within a secure community setting. Additionally, the proximity to the retail park and various eateries adds an extra layer of convenience for visitors. The large, clean parking area is frequently mentioned as a standout feature, enhancing the overall guest experience.

Family
Sweet Chestnut in Dunfermline by Marston's Inns stands out as a superb family-oriented hotel ideal for those traveling with children. Reviews consistently highlight that the establishment is great for families, offering spacious and comfortable family rooms that can accommodate varying family sizes—from a small family of three to a larger family of four. The rooms are praised not only for their comfort but also for their cleanliness, providing a safe and welcoming environment for guests.

Families visiting the hotel appreciate the child-friendly services and the overall accommodating nature of the staff. The hotel's location is particularly convenient with easy access to transport links connecting to major cities such as Glasgow, Edinburgh and Dunfermline, making it a strategic spot for family road trips. Additionally, the hotel is situated at a leisure park, which offers a variety of activities, making it a hub of entertainment for children.

Guests also noted the presence of a children's play area, which adds to the hotel's appeal for families looking to relax while keeping their kids entertained. For those visiting relatives nearby or needing a brief stopover, the hotel provides a handy and comfortable option. Overall, Sweet Chestnut is highly regarded for its family-friendly environment, making it an excellent choice for families seeking a pleasant and enjoyable stay.

3 Star
Sweet Chestnut, Dunfermline by Marston's Inns provides a satisfactory three-star experience with reasonable accommodations linked to a pub, making it a practical option for budget-conscious travelers. Rooms are clean and comfortable, offering all the essential amenities needed for a pleasant stay. Although the decor may appear slightly tired and basic, guests appreciate the good value for money, particularly given the convenient location and the overall comfort. The hotel is perfect for short stays where basic facilities meet reasonable expectations. There is no lift available and while some services like milk replenishment may occasionally fall short, the overall cleanliness and comfort of the rooms contribute to its decent and dependable three-star rating.

Accessible
Sweet Chestnut in Dunfermline by Marston's Inns generally receives high marks for accessibility. It is conveniently situated in a retail park, providing easy access to local amenities and numerous dining options. Guests have noted the structure is easily accessible with ample parking, including spaces designated for those with disabilities.

Most of the hotel is laid out on the ground floor, which simplifies navigation and access for guests with limited mobility. Specifically, the accessible rooms are praised for being spacious and well-equipped.

However, there are areas that require attention. Despite its overall accessibility, the absence of a lift poses challenges, especially for those using mobility scooters or those preferring upper-level rooms. Some guests experienced confusion during check-in and a few found the hotel layout not entirely easy to navigate without assistance.

Despite these drawbacks, Sweet Chestnut's location and straightforward access to major roadways remain significant advantages for travelers, particularly those requiring more convenient entry and exit points.


No, Sweet Chestnut, Dunfermline by Marston's Inns doesn't have any pool.

No, a spa isn't available at Sweet Chestnut, Dunfermline by Marston's Inns.

No, Sweet Chestnut, Dunfermline by Marston's Inns doesn't allow dogs.

Yes, parking facilities are available at Sweet Chestnut, Dunfermline by Marston's Inns.

No, Sweet Chestnut, Dunfermline by Marston's Inns doesn't have a gym.

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