Best Western Queens Hotel
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Summary of reviewsThe Best Western Queens Hotel in Dundee attracts guests largely due to its prime central location, which places them within close proximity to the city's main attractions, shops and dining options. The hotel's vintage charm, historical ambiance and great value for money are often touted as additional highlights. The free and convenient parking further enhances its appeal, particularly for those traveling by car.
The breakfast service at the Best Western Queens Hotel receives positive feedback for its variety and taste with special mentions for items like the full English and Scottish breakfasts. Guests appreciate the freshly cooked items, well-presented dishes and overall efficiency of the breakfast service.
While the hotel does not offer evening meal services, the central location makes it easy for guests to explore nearby restaurants and pubs. The bar, despite occasional closures, is noted for lively Friday night discos and friendly bar staff.
Rooms at the hotel are generally appreciated for their cleanliness and comfort, though some guests have pointed out the need for modernization and issues with room temperature and noise. Cleanliness across the hotel, including public areas, is widely praised, although some suggest that certain areas could benefit from further attention to detail and refurbishment.
Staff at the Best Western Queens Hotel consistently stand out for their exceptional hospitality and helpfulness. Guests frequently commend the reception and breakfast staff for their friendly and accommodating service, contributing significantly to the overall positive experience at the hotel.
The free WiFi receives mixed reviews but is adequate for most guests' needs. Many appreciate that it is complimentary and generally reliable.
Free parking is a highlight, appreciated for its convenience and ease of access, especially given the central location. The family-friendly atmosphere is another strong point with spacious accommodations and attentiveness to family needs.
Though the vibrant nightlife nearby is appealing for many, it can result in noise disruptions. However, the comfortable and clean beds help ensure a restful stay for most guests.
Overall, the Best Western Queens Hotel offers a good three-star experience with its clean environment, friendly staff and excellent location, making it a suitable choice for business and leisure travelers alike. The blend of vintage charm and convenient amenities provides a pleasant stay without the frills of a luxury or modern design.
Categories
The breakfast service at the Best Western Queens Hotel receives positive feedback for its variety and taste with special mentions for items like the full English and Scottish breakfasts. Guests appreciate the freshly cooked items, well-presented dishes and overall efficiency of the breakfast service.
While the hotel does not offer evening meal services, the central location makes it easy for guests to explore nearby restaurants and pubs. The bar, despite occasional closures, is noted for lively Friday night discos and friendly bar staff.
Rooms at the hotel are generally appreciated for their cleanliness and comfort, though some guests have pointed out the need for modernization and issues with room temperature and noise. Cleanliness across the hotel, including public areas, is widely praised, although some suggest that certain areas could benefit from further attention to detail and refurbishment.
Staff at the Best Western Queens Hotel consistently stand out for their exceptional hospitality and helpfulness. Guests frequently commend the reception and breakfast staff for their friendly and accommodating service, contributing significantly to the overall positive experience at the hotel.
The free WiFi receives mixed reviews but is adequate for most guests' needs. Many appreciate that it is complimentary and generally reliable.
Free parking is a highlight, appreciated for its convenience and ease of access, especially given the central location. The family-friendly atmosphere is another strong point with spacious accommodations and attentiveness to family needs.
Though the vibrant nightlife nearby is appealing for many, it can result in noise disruptions. However, the comfortable and clean beds help ensure a restful stay for most guests.
Overall, the Best Western Queens Hotel offers a good three-star experience with its clean environment, friendly staff and excellent location, making it a suitable choice for business and leisure travelers alike. The blend of vintage charm and convenient amenities provides a pleasant stay without the frills of a luxury or modern design.
Hotel with Parking
Guests at this hotel benefit from free onsite parking. The hotel provides ample private car parking for up to 80 cars in the heart of the city centre.
3-Star Hotel
Located near Dundee University and Discovery Point, this hotel offers free on-site parking and complimentary Wi-Fi. The rooms are decorated in a modern style and have en-suite bathrooms.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
The 'Best Western Queens Hotel' in Dundee enjoys overwhelmingly positive feedback for its location. Perfectly nestled in the heart of the city, the hotel is a stone's throw from Dundee's main attractions, shops and dining establishments. Guests appreciate its proximity to the waterfront, train station and cultural hotspots like the V&A Dundee, making it an ideal base for both business and leisure travelers. The convenience extends to practical amenities such as free parking and easy access to public transport links, shopping centers and theaters. Despite being centrally located on a bustling main street, the hotel offers a tranquil and historical charm that adds to its appeal. The hotel's vintage character and great value for money further enhance its reputation as a prime choice for exploring the city.
Guests at the Best Western Queens Hotel have generally positive opinions about breakfast, describing it as good, delicious and featuring a wide range of options. Highlights include the full English and Scottish breakfasts, freshly cooked items and well-presented dishes. Many guests found the breakfast to be a delightful start to their day, mentioning the attentive and polite staff who offered excellent service. Items like Arbroath smokies and haggis garnered particular praise.
Some guests noted that breakfast could sometimes be overcooked or not hot enough and a few found the continental offerings less satisfactory. Despite occasional critiques about portion sizes and specific items like greasy hash browns, the majority praised the quality ingredients, variety and taste. The breakfast service was notably efficient and well-organized with buffet and made-to-order options that left lasting positive impressions.
Overall, breakfast at the Best Western Queens Hotel is largely seen as a highlight, contributing to a pleasant stay with its plentiful choices and attentive service.
Best Western Queens Hotel provides a convenient and central location, ideal for exploring the surrounding area's plethora of restaurants, pubs and entertainment options, ensuring guests have no shortage of dining choices within walking distance. However, the hotel currently lacks evening meal services, which has been a disappointment for some, especially given prior advertisements suggesting otherwise. Covid-19 has also had an impact, further limiting available dining services.
Breakfast experiences vary among guests with some praising the quality and heat of the morning meal, while others found it lacking. The lunch and evening bar food did not fare as well with some reviews highlighting poor choices and quality and others finding it overpriced.
The bar itself, while sometimes closed, has moments of liveliness, including a memorable disco on Friday nights, featuring a good selection of classic tunes. Despite some closures, the bar staff receive commendations for their friendliness.
Overall, while the dining options within the hotel need improvement and better accuracy in service availability, the vibrant location with ample nearby dining and entertainment makes it a viable stay for those who don't mind venturing out for their meals. The property’s clean rooms and comfortable beds also contribute positively to the guest experience.
The rooms at the Best Western Queens Hotel have received mixed feedback from guests with a strong emphasis on cleanliness and comfort. Many guests have praised the rooms for being clean, neat and well-equipped, highlighting the comfortable beds and the overall tidiness. A handful of reviews mention receiving unexpected room upgrades, enhancing their stay with spacious and clean accommodations.
However, several reviews note that some rooms are small and occasionally too warm with outdated decor and furniture. Issues such as difficulty regulating room temperature, noise and thin walls have also been reported. Additionally, some guests mentioned minor maintenance issues like dripping taps and faulty light bulbs, as well as a need for overall renovation and modernization throughout the hotel.
The bathrooms had mixed reviews with some guests appreciating the space and functionality, while others pointed out cleanliness issues and inadequate ventilation leading to dampness and odors. Despite these concerns, the majority of guests found their rooms to be a good size and suitable for their needs, especially valuing the comfortable beds and clean environments. The hotel’s central location and pleasant views were also frequently mentioned in a positive light.
The Best Western Queens Hotel receives commendations primarily for its beds, described by many guests as comfortable and even extremely comfy. Reviews frequently highlight the large size of the beds, adding to the overall comfort. Some guests also appreciated the cleanliness and the abundance of hot water and teas.
However, there are a few mixed impressions. While many guests found the beds and pillows comfortable, others mentioned issues such as firmness, lumpy mattresses and pillows that were either too hard or too thin. Some beds were noted to be small or dipped in the middle and one guest remarked on a bed needing a non-slip mattress. Despite these occasional downsides, the general consensus leans positively toward a restful sleep experience for most guests with many reporting very comfortable and cozy beds during their stay.
The Best Western Queens Hotel has received generally positive feedback regarding its cleanliness. Many guests have highlighted that the rooms are very clean, spacious and comfortable with several reviews noting that the hotel as a whole is scrupulously clean and tidy. The reception staff and other areas of the hotel are also consistently described as very clean and well-maintained.
However, there are mentions of some areas needing improvement, such as outdated decor and occasional issues with dust and untidiness. Specific problems such as leaking windows, small room sizes and cleanliness issues with skirting boards and net curtains were noted by some guests.
In summary, while the majority of reviews praise the hotel for its high standards of cleanliness and friendly staff, there are a few areas that could benefit from a refurbish and a more rigorous cleaning approach.
Guests consistently commend the staff at Best Western Queens Hotel for their outstanding service and warm hospitality. Descriptions of the team range from fantastic and amazing to exceptionally helpful. The majority of guests highlight the friendliness and efficiency of the staff, noting their attentiveness and polite demeanor. Reception staff, including individuals like Amy, Julie and Kim, are frequently praised for their welcoming and helpful nature.
The hotel’s staff appear knowledgeable about the local area, often providing suggestions on activities and places to visit. Guests appreciate staff members going above and beyond to ensure comfort with some recalling personal touches like cheerful smiles and engaging conversations.
Breakfast service, too, is well-regarded with attentive and courteous staff making the dining experience pleasant. Night porters and other team members are described as accommodating and supportive, catering to guests' needs regardless of the hour.
Overall, the hotel's staff receive accolades for creating a genuinely friendly and welcoming atmosphere, making guests feel valued and well-cared for, which significantly enhances their stay at Best Western Queens Hotel.
The guest reviews for the Best Western Queens Hotel show mixed feedback regarding the WiFi. On the positive side, many guests appreciated that the WiFi was free and generally found it worked well with descriptions like "Wi-Fi was free and worked well," "wifi worked well and was complimentary," and "Wifi was perfect and easy to access." Others simply noted that the WiFi was "nice to have" and "good," covering basic internet use effectively. However, there were also mentions of the WiFi not working at all and dropping out frequently. Overall, while there are instances of connectivity issues, many guests found the free WiFi service reliable and satisfactory for their needs.
The parking experience at Best Western Queens Hotel consistently impresses guests with its convenience and value. Located centrally in Dundee, the hotel provides easy-to-find, on-site parking just behind the property. Guests particularly appreciate the fact that parking is free, which is quite a bonus for a city center location. The parking area is described as clean, well-maintained and ample in size, accommodating vehicles comfortably even after check-out. The availability of a free car park adds significant appeal to the hotel with many guests noting the ease and convenience of accessing the parking facilities. Overall, the well-organized, free parking at Best Western Queens Hotel stands out as a highly praised feature, enhancing the overall guest experience.
The Best Western Queens Hotel offers a family-friendly atmosphere that is appreciated by many guests. The hotel provides spacious and comfortable family-oriented rooms, which include family rooms with good views and enough space for a family of five to enjoy their stay. The staff goes above and beyond with particular praise for Kim at the reception who efficiently organized family accommodations.
The hotel's central location is a significant advantage, providing easy access to various attractions, local restaurants, a golf course and nearby universities. This makes it convenient for families visiting children at college, especially during events like Freshers week. The hotel also accommodates family gatherings by offering multiple rooms for different family members, ensuring a comfortable stay for larger groups.
Guests have noted the hotel's considerate gestures, such as providing a bottle of champagne for special occasions, making it clear that the Best Western Queens Hotel is committed to making family stays memorable and enjoyable.
Located ideally in the center of the town, Best Western Queens Hotel offers prime access to a vibrant nightlife, making it perfect for those looking to enjoy pubs, clubs and entertainment. The hotel's advantageous position places guests within walking distance of numerous bars, cafes and restaurants, ensuring plenty of places to eat and drink without the need for a lengthy commute.
For nights out, the surrounding area provides a variety of options, from casual takeaways to bustling bars and lively pubs. This makes it an ideal spot for those wanting to explore the local nightlife scene extensively. However, this convenience comes with its downsides. The proximity to a nightclub next door results in significant noise, especially in the early hours of the morning, which may disrupt lighter sleepers.
Despite the noise issues brought about by the late-night revelry and loud music extending past 1:30 am, the hotel's location remains a strong selling point for those prioritizing accessibility to social venues and energetic city life. Whether looking for a place to unwind with friends at a nearby bar or spend the night dancing at a local club, guests will find the hotel's surroundings bustling with activity and entertainment options.
Best Western Queens Hotel offers a decent, three-star experience characterized by good value for money and basic amenities. Although the decoration is often described as dated and the appearance somewhat tired, the cleanliness and comfort of the rooms stand out. Reviewers highlight that while the rooms are on the smaller side, they are consistently clean and tidy, providing a comfortable stay. The hotel exudes an old-fashioned charm that some guests appreciate despite the need for an upgrade.
Facilities are basic yet functional, aligning well with its three-star rating. Guests find it simple and clean with staff who are deemed decent. The hotel's overall ambiance might feel more like a studio apartment rather than a traditional hotel, but it maintains the right balance of price and value. Some minor inconveniences, such as occasional breakfast timing issues and the dated decor, are noted, but these do not overshadow the positive aspects.
In summary, Best Western Queens Hotel delivers an adequate and affordable stay with acceptable facilities and a clean environment, suitable for those seeking a basic and comfortable lodging option without the frills of luxury or modern design.
The Best Western Queens Hotel offers business travelers a range of amenities and services ideal for both short and longer stays. Guests frequently praise the comfortable and quiet environment, which is conducive to both rest and work, including a good desk space tailored for business purposes. The hotel's high-speed internet and free WiFi receive high marks, facilitating seamless connectivity for remote work.
Travelers appreciate the hotel's prime central location and easy access to the city, making commuting to meetings or the nearby conference center hassle-free. The breakfast service is noted as good, providing a solid start to the day. The staff is often described as very efficient, ensuring a smooth and pleasant stay that emphasizes customer satisfaction and attention to detail. Overall, this hotel stands out as a convenient and comfortable choice for those traveling to Dundee for business.
The Best Western Queens Hotel boasts strong accessibility features, making it a convenient option for guests with disabilities. The hotel provides easy access to key locations, being easily accessible from the train station, shopping centre and city centre. A large, free car park at the rear of the hotel simplifies parking and an elevator connects directly from the parking level to the hotel, although one guest noted a strange smell in the lift.
The hotel offers wheelchair accessible rooms and includes walk-in showers, which guests appreciated. Despite its central location close to shops and city attractions, one review pointed out that the ground floor disabled room had limited security to the outside. The presence of only one lift was mentioned, but the hotel’s staff were commended for their responsiveness and assistance.
Overall, the combination of favorable location, accessible amenities and helpful staff enhances the experience for guests requiring accessible features.
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Location
Breakfast
Some guests noted that breakfast could sometimes be overcooked or not hot enough and a few found the continental offerings less satisfactory. Despite occasional critiques about portion sizes and specific items like greasy hash browns, the majority praised the quality ingredients, variety and taste. The breakfast service was notably efficient and well-organized with buffet and made-to-order options that left lasting positive impressions.
Overall, breakfast at the Best Western Queens Hotel is largely seen as a highlight, contributing to a pleasant stay with its plentiful choices and attentive service.
Dinner
Breakfast experiences vary among guests with some praising the quality and heat of the morning meal, while others found it lacking. The lunch and evening bar food did not fare as well with some reviews highlighting poor choices and quality and others finding it overpriced.
The bar itself, while sometimes closed, has moments of liveliness, including a memorable disco on Friday nights, featuring a good selection of classic tunes. Despite some closures, the bar staff receive commendations for their friendliness.
Overall, while the dining options within the hotel need improvement and better accuracy in service availability, the vibrant location with ample nearby dining and entertainment makes it a viable stay for those who don't mind venturing out for their meals. The property’s clean rooms and comfortable beds also contribute positively to the guest experience.
Rooms
However, several reviews note that some rooms are small and occasionally too warm with outdated decor and furniture. Issues such as difficulty regulating room temperature, noise and thin walls have also been reported. Additionally, some guests mentioned minor maintenance issues like dripping taps and faulty light bulbs, as well as a need for overall renovation and modernization throughout the hotel.
The bathrooms had mixed reviews with some guests appreciating the space and functionality, while others pointed out cleanliness issues and inadequate ventilation leading to dampness and odors. Despite these concerns, the majority of guests found their rooms to be a good size and suitable for their needs, especially valuing the comfortable beds and clean environments. The hotel’s central location and pleasant views were also frequently mentioned in a positive light.
Beds
However, there are a few mixed impressions. While many guests found the beds and pillows comfortable, others mentioned issues such as firmness, lumpy mattresses and pillows that were either too hard or too thin. Some beds were noted to be small or dipped in the middle and one guest remarked on a bed needing a non-slip mattress. Despite these occasional downsides, the general consensus leans positively toward a restful sleep experience for most guests with many reporting very comfortable and cozy beds during their stay.
Cleanliness
However, there are mentions of some areas needing improvement, such as outdated decor and occasional issues with dust and untidiness. Specific problems such as leaking windows, small room sizes and cleanliness issues with skirting boards and net curtains were noted by some guests.
In summary, while the majority of reviews praise the hotel for its high standards of cleanliness and friendly staff, there are a few areas that could benefit from a refurbish and a more rigorous cleaning approach.
Staff
The hotel’s staff appear knowledgeable about the local area, often providing suggestions on activities and places to visit. Guests appreciate staff members going above and beyond to ensure comfort with some recalling personal touches like cheerful smiles and engaging conversations.
Breakfast service, too, is well-regarded with attentive and courteous staff making the dining experience pleasant. Night porters and other team members are described as accommodating and supportive, catering to guests' needs regardless of the hour.
Overall, the hotel's staff receive accolades for creating a genuinely friendly and welcoming atmosphere, making guests feel valued and well-cared for, which significantly enhances their stay at Best Western Queens Hotel.
Wi-Fi
Parking
Family
The hotel's central location is a significant advantage, providing easy access to various attractions, local restaurants, a golf course and nearby universities. This makes it convenient for families visiting children at college, especially during events like Freshers week. The hotel also accommodates family gatherings by offering multiple rooms for different family members, ensuring a comfortable stay for larger groups.
Guests have noted the hotel's considerate gestures, such as providing a bottle of champagne for special occasions, making it clear that the Best Western Queens Hotel is committed to making family stays memorable and enjoyable.
Nightlife
For nights out, the surrounding area provides a variety of options, from casual takeaways to bustling bars and lively pubs. This makes it an ideal spot for those wanting to explore the local nightlife scene extensively. However, this convenience comes with its downsides. The proximity to a nightclub next door results in significant noise, especially in the early hours of the morning, which may disrupt lighter sleepers.
Despite the noise issues brought about by the late-night revelry and loud music extending past 1:30 am, the hotel's location remains a strong selling point for those prioritizing accessibility to social venues and energetic city life. Whether looking for a place to unwind with friends at a nearby bar or spend the night dancing at a local club, guests will find the hotel's surroundings bustling with activity and entertainment options.
3 Star
Facilities are basic yet functional, aligning well with its three-star rating. Guests find it simple and clean with staff who are deemed decent. The hotel's overall ambiance might feel more like a studio apartment rather than a traditional hotel, but it maintains the right balance of price and value. Some minor inconveniences, such as occasional breakfast timing issues and the dated decor, are noted, but these do not overshadow the positive aspects.
In summary, Best Western Queens Hotel delivers an adequate and affordable stay with acceptable facilities and a clean environment, suitable for those seeking a basic and comfortable lodging option without the frills of luxury or modern design.
Business
Travelers appreciate the hotel's prime central location and easy access to the city, making commuting to meetings or the nearby conference center hassle-free. The breakfast service is noted as good, providing a solid start to the day. The staff is often described as very efficient, ensuring a smooth and pleasant stay that emphasizes customer satisfaction and attention to detail. Overall, this hotel stands out as a convenient and comfortable choice for those traveling to Dundee for business.
Accessible
The hotel offers wheelchair accessible rooms and includes walk-in showers, which guests appreciated. Despite its central location close to shops and city attractions, one review pointed out that the ground floor disabled room had limited security to the outside. The presence of only one lift was mentioned, but the hotel’s staff were commended for their responsiveness and assistance.
Overall, the combination of favorable location, accessible amenities and helpful staff enhances the experience for guests requiring accessible features.
No, Best Western Queens Hotel doesn't have any pool.
No, a spa isn't available at Best Western Queens Hotel.
No, Best Western Queens Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Queens Hotel.
No, Best Western Queens Hotel doesn't have a gym.
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