Holiday Inn Dumfries by IHG
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Summary of reviewsHoliday Inn Dumfries by IHG, receives high commendations for its serene and picturesque location within The Crichton grounds. This park-like setting offers beautiful views, historic buildings and ideal walking paths, making it particularly popular with dog owners and nature lovers. Proximity to the town center and key venues, alongside easy access to main roads and public transport, adds convenience to the tranquil atmosphere.
Breakfast at the hotel is frequently praised for its diverse and plentiful buffet, featuring both continental and traditional Scottish items including unique options like haggis and tattie scones. The breakfast staff are noted for their friendliness, making the experience pleasant despite occasional issues with food temperature and freshness.
Dinner experiences are more mixed with several guests enjoying the quality and variety of the food. However, critiques often focus on the outdated menu, high prices and occasionally slow service. Nonetheless, the friendly restaurant staff and generous portion sizes contribute positively to the dining experience.
The hotel's rooms are generally described as spacious, clean and comfortable with lovely scenic views. The quality of the beds and modern showers are frequently highlighted. Despite some mentions of outdated decor and minor maintenance issues, the overall room quality is highly appreciated. Cleanliness is consistently good with rooms and communal areas often described as spotlessly clean, though some isolated incidents suggest the need for occasional improvements in housekeeping.
Staff interaction is a notable highlight with many guests praising the team for their friendliness, helpfulness and professionalism. Specific staff members receive individual commendations, ensuring a warm and welcoming atmosphere throughout the hotel. While occasional understaffing issues are mentioned, these do not significantly detract from the overwhelmingly positive reviews.
The WiFi service elicits mixed reviews, ranging from very good to sporadic in connection quality. Some guests experience strong signals and fast speeds, whereas others find the connectivity unreliable.
When it comes to bedding, the consensus is largely positive. Guests frequently describe the beds as comfortable and conducive to a good night's sleep. However, sofa beds are noted to be less comfortable in comparison.
In terms of value, the hotel is considered a good choice for its three-star rating, offering clean rooms and professional service. Although some amenities like room service could be improved, the overall cost-performance ratio is favorable.
Accessibility is well addressed with spacious, wheelchair-friendly rooms and convenient ground-floor accommodations. However, occasional issues with bathroom facilities and lift functionality suggest room for improvement.
Lastly, the hotel excels as a dog-friendly establishment, providing ground-floor rooms and ample walking spaces within its beautiful grounds. This pet-friendly atmosphere is greatly appreciated by guests traveling with dogs, further enhancing the hotel's appeal.
Overall, Holiday Inn Dumfries offers a comfortable and welcoming stay, particularly highlighted by its stunning location, commendable breakfast and exceptionally friendly staff. Minor areas for improvement do exist, but the positive aspects significantly contribute to a pleasant and enjoyable experience for a variety of guests.
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Breakfast at the hotel is frequently praised for its diverse and plentiful buffet, featuring both continental and traditional Scottish items including unique options like haggis and tattie scones. The breakfast staff are noted for their friendliness, making the experience pleasant despite occasional issues with food temperature and freshness.
Dinner experiences are more mixed with several guests enjoying the quality and variety of the food. However, critiques often focus on the outdated menu, high prices and occasionally slow service. Nonetheless, the friendly restaurant staff and generous portion sizes contribute positively to the dining experience.
The hotel's rooms are generally described as spacious, clean and comfortable with lovely scenic views. The quality of the beds and modern showers are frequently highlighted. Despite some mentions of outdated decor and minor maintenance issues, the overall room quality is highly appreciated. Cleanliness is consistently good with rooms and communal areas often described as spotlessly clean, though some isolated incidents suggest the need for occasional improvements in housekeeping.
Staff interaction is a notable highlight with many guests praising the team for their friendliness, helpfulness and professionalism. Specific staff members receive individual commendations, ensuring a warm and welcoming atmosphere throughout the hotel. While occasional understaffing issues are mentioned, these do not significantly detract from the overwhelmingly positive reviews.
The WiFi service elicits mixed reviews, ranging from very good to sporadic in connection quality. Some guests experience strong signals and fast speeds, whereas others find the connectivity unreliable.
When it comes to bedding, the consensus is largely positive. Guests frequently describe the beds as comfortable and conducive to a good night's sleep. However, sofa beds are noted to be less comfortable in comparison.
In terms of value, the hotel is considered a good choice for its three-star rating, offering clean rooms and professional service. Although some amenities like room service could be improved, the overall cost-performance ratio is favorable.
Accessibility is well addressed with spacious, wheelchair-friendly rooms and convenient ground-floor accommodations. However, occasional issues with bathroom facilities and lift functionality suggest room for improvement.
Lastly, the hotel excels as a dog-friendly establishment, providing ground-floor rooms and ample walking spaces within its beautiful grounds. This pet-friendly atmosphere is greatly appreciated by guests traveling with dogs, further enhancing the hotel's appeal.
Overall, Holiday Inn Dumfries offers a comfortable and welcoming stay, particularly highlighted by its stunning location, commendable breakfast and exceptionally friendly staff. Minor areas for improvement do exist, but the positive aspects significantly contribute to a pleasant and enjoyable experience for a variety of guests.
Hotel near Golf Courses
This hotel is noted for its ideal location for a golf break in Dumfries. It provides a comfortable and well-equipped base for accessing local golf courses.
Dog Friendly Hotel
The Holiday Inn Dumfries by IHG is tagged as a dog-friendly hotel. It provides accommodation and welcomes dogs.
3-Star Hotel
Located just south of Dumfries, this hotel features a restaurant, bar, and 24-hour front desk. It is known for its very nice breakfast with lots of choices and friendly staff.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Holiday Inn Dumfries enjoys a fantastic location, often highlighted by guests for its beautiful setting within The Crichton grounds. This peaceful, park-like environment offers stunning views, historic buildings and ample opportunities for walking, making it ideal for dog owners and nature enthusiasts. Conveniently, it is not far from local amenities and attractions, being just a short drive or a pleasant walk away from Dumfries town center and key event venues like Easterbrook Hall.
The surrounding gardens and tranquil atmosphere contribute to a restful stay, free from the typical traffic noise of more central hotels. Additionally, the hotel’s proximity to main roads and public transport means easy access to further destinations. Overall, the combination of serene, beautiful surroundings and convenient access makes Holiday Inn Dumfries a highly regarded choice for various types of visitors.
Guests at Holiday Inn Dumfries by IHG, frequently praise the breakfast, noting its comprehensive and well-presented spread. The breakfast buffet is highlighted for its variety, offering an extensive selection of cereals, fresh fruit, bread, pastries and both continental and traditional Scottish options. Many reviews refer to the food as excellent, fantastic and very tasty. The buffet breakfast includes unique items such as haggis and tattie scones and there are gluten-free options available upon request.
Several guests appreciated the abundance and quality of the offerings, describing the breakfast as rich, plentiful and satisfying. The hotel staff is generally described as friendly and helpful, contributing to an enjoyable breakfast experience.
However, some criticisms emerge, primarily concerning the temperature and freshness of the food. Hot items like eggs and bacon occasionally suffer from being left out too long or not being replaced promptly, resulting in them being hard or cold. A few reviews mentioned specific items, like the potato scones and eggs, being disappointing. Additionally, the service can be hampered by being understaffed or overwhelmed at times.
COVID-19 restrictions have led to some fluctuations in service quality with instances of limited variety and items served in plastic containers instead of the usual buffet style. Nonetheless, the overall sentiment is positive with most guests finding the breakfast to be a high point of their stay, thanks to the variety, quality and service provided.
Holiday Inn Dumfries offers a mixed dining experience for its guests, characterized by both positive and negative feedback. On the positive side, many guests enjoyed their dinners, describing the food as very good or even amazing. The friendly atmosphere and accommodating staff also enhanced their dining experiences. Some highlighted the good quality evening meals and variety in breakfast options. Others appreciated specific dishes like pizza, Caesar salads and regional specialties, finding the portion sizes generous and the buffet with plenty of selections.
However, several aspects of the dining experience could use improvement. A common critique is the limited and somewhat outdated dinner menu with some guests noting that the food quality did not always match the high prices. More variety and diversification in the menu items were frequently requested. The service in the restaurant was another point of contention with multiple guests reporting slow service, incorrect orders and an overall chaotic booking process for dinner. Additionally, some guests experienced issues such as meals being served at incorrect temperatures or portions being too small.
For those seeking alternative dining options, the hotel's location offers ease of access to other restaurants in town. Overall, while there are elements of the dining experience at Holiday Inn Dumfries that guests appreciated, there remains room for enhancement, particularly in menu diversity, pricing and service efficiency.
Holiday Inn Dumfries by IHG, offers rooms primarily described as spacious, clean and comfortable. Numerous guests praised the large, well-equipped rooms, noting the quality of the comfortable beds and modern showers. The scenic views, particularly those overlooking the beautiful grounds, added to the charm of the accommodations. Several guests highlighted the cleanliness and the ample space available with some rooms equipped with accessible facilities. The location is praised for being quiet and pleasant, enhancing the overall experience.
However, there were occasional mentions of outdated decor and worn furniture with some rooms needing a fresh coat of paint or minor repairs. While the heating and air conditioning were generally satisfactory, a few guests reported issues with temperature control and noise. Maintenance could be improved in certain areas, as some comments noted partial cleaning and specific complaints like fold-out beds being uncomfortable.
Overall, the Holiday Inn Dumfries delivers a pleasant stay with its large and comfortable rooms, despite minor inconveniences in some instances. The friendly staff, alongside the comfortable and well-maintained facility, makes it a noteworthy option for visitors seeking a relaxing and convenient lodging experience.
Holiday Inn Dumfries by IHG, receives an impressive array of praise for its bedding. Guests often describe the beds as very comfortable, cozy and large, making for a restful night's sleep. Many have enjoyed the ample size of the beds, often mentioning king size and large beds as highlights. The comfort extends beyond the mattresses with positive remarks about the plush pillows that have left many guests thoroughly satisfied.
However, there are a few mixed reviews. For instance, some visitors found the bedding to be uncomfortably stiff or noticed cleanliness issues. The sofa beds seemed to be a point of concern for several guests, who found them to be less comfortable compared to the main beds. Additionally, while the double and fold-out beds received good remarks for comfort, there were instances where guests found them to be lacking.
Overall, the feedback leans heavily towards a positive experience with most guests recommending the hotel for its comfortable and sizeable beds, a major factor contributing to a good night's rest.
Holiday Inn Dumfries by IHG, has generally received positive remarks regarding its cleanliness. Guests prominently noted that the rooms were spacious, well-maintained and spotlessly clean. The cleanliness of the hotel and its rooms was frequently highlighted with many describing their accommodations as very clean and comfortable. Numerous reviews praised the spotless condition of both the rooms and the communal areas, reflecting a high standard of hygiene.
However, a few issues were also mentioned. Some guests reported isolated incidents such as mold in the shower, bird droppings near the entrance and occasional problems with carpets and bathroom fittings. Room housekeeping seemed inconsistent for some with a few instances of rooms not being cleaned for multiple days or specific areas needing more attention. Additionally, the hotel's décor and certain elements of the furniture were described as dated and in need of refurbishment.
Despite these occasional concerns, the overall sentiment about cleanliness remained positive, supported by frequent commendations of helpful and friendly staff who ensured that guests had a pleasant stay in a clean and comfortable environment. The beautiful surrounding grounds and good breakfast options were also appreciated, contributing to a satisfying experience at the hotel.
The reviews of the staff at Holiday Inn Dumfries by IHG, highlight overwhelmingly positive interactions. Guests frequently describe the staff as friendly, helpful and attentive. Many noted that the staff went above and beyond to assist, whether it was helping with printing train tickets or providing excellent local recommendations. Specific staff members, such as Maria, Nicki and Finley Jade, have been commended for their friendliness and willingness to help.
The professionalism of the staff is another recurring theme with many guests praising their efficiency and courteous nature. The pleasant demeanor of the staff extends throughout various roles in the hotel, from reception to housekeeping and restaurant service. The restaurant staff, in particular, were singled out for their hard work and excellent service.
However, a few reviews pointed out inconsistencies, noting instances of understaffing or less enthusiastic reception. Despite these occasional issues, the overall sentiment remains highly positive. The staff's warm and accommodating nature significantly enhances the guest experience, making them a notable highlight of the Holiday Inn Dumfries.
When it comes to the WiFi experience at the Holiday Inn Dumfries, guest reviews present a mixed bag of insights. On the positive side, several guests noted that the WiFi was very good with a good and fast signal. Some even mentioned that it was both good and free, enhancing their stay. However, other reviews highlighted significant issues with phrases like hit and miss, poor and hardly any coverage being recurrent. Some guests reported no internet access at all, while others experienced weak signals or frequent dropouts. Despite these mixed experiences with the internet, the hotel received praise for its clean rooms, good breakfast, comfortable bedding and decent location, which might balance out the less consistent WiFi performance for some travelers.
The Holiday Inn Dumfries by IHG, offers a notable cost-performance value and is situated in a good location, making it an interesting choice for travelers. The hotel boasts nice and clean rooms, though some guests have pointed out minor cleanliness issues like a thin cobweb and sticky bedroom floors that might need new carpeting. Despite the modern annex housing the rooms, the furniture appeared old to some guests, accurately reflecting its three-star rating.
Guests appreciate the overall cleanliness of the property and the professional staff, even if housekeeping occasionally misses the mark. The breakfast at the hotel is regarded as great, although the limited choices and absence of room service fell short of the expectations set by a three-star rating. Similarly, facilities that should align with a three-star standard seem to be lacking, highlighted by limited breakfast options and no offering of room service. The hotel seems to be a reasonable option if the price of the evening meal is not a concern for the guests. While it may not exceed the typical three-star amenities, the Holiday Inn Dumfries does meet the basic standard expected for its rating.
Holiday Inn Dumfries, an IHG Hotel, is noted for its efforts to cater to guests with disabilities. Many reviews highlight the spacious rooms designed with accessibility in mind, making it easy for wheelchair users to navigate. The accessible rooms, especially those on the ground floor, are appreciated for their ample space and large bathrooms. Guests also found the entrance and reception area to be easily accessible and the lift, when operational, adds to the convenience.
However, some areas for improvement were mentioned. The sofa bed was found to be uncomfortable and there were issues with the bathroom facilities not being entirely suitable for those with lower limb disabilities. Additionally, there were times when the lift was out of order, posing a challenge for guests with mobility issues.
Overall, while the hotel makes a commendable effort to provide for disabled guests, there are specific areas that could benefit from enhancements to ensure a wholly comfortable experience.
The Holiday Inn Dumfries by IHG, stands out as an exceptionally dog-friendly destination, catering well to guests traveling with their furry companions. The hotel not only allows dogs but actually goes the extra mile to make pets feel welcome with some dogs even being made a fuss of by the staff. Pet-friendly policies are consistently praised and the hotel provides ground floor rooms for convenience, ensuring a seamless stay for guests with dogs.
The grounds of the hotel are deemed ideal for dog walking, offering wonderful open spaces and clean paths for dogs to stretch their legs. Guests frequently highlight the amazing walks available around the hotel grounds, which are perfect for dog walking and provide great fun for pets. The views from the bedroom windows enhance the experience, making the location even more desirable for dog owners.
However, there are a few concerns mentioned: one guest noted their dog was not left properly attended to in the room, causing a disturbance, while another felt that although the hotel was supposed to be dog-friendly, they didn’t receive a particularly warm welcome. Nevertheless, these issues seem to be exceptions rather than the rule. Overall, the dog-friendly amenities, great grounds and beautiful walking trails make the Holiday Inn Dumfries a commendable choice for dog owners.
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Location
The surrounding gardens and tranquil atmosphere contribute to a restful stay, free from the typical traffic noise of more central hotels. Additionally, the hotel’s proximity to main roads and public transport means easy access to further destinations. Overall, the combination of serene, beautiful surroundings and convenient access makes Holiday Inn Dumfries a highly regarded choice for various types of visitors.
Breakfast
Several guests appreciated the abundance and quality of the offerings, describing the breakfast as rich, plentiful and satisfying. The hotel staff is generally described as friendly and helpful, contributing to an enjoyable breakfast experience.
However, some criticisms emerge, primarily concerning the temperature and freshness of the food. Hot items like eggs and bacon occasionally suffer from being left out too long or not being replaced promptly, resulting in them being hard or cold. A few reviews mentioned specific items, like the potato scones and eggs, being disappointing. Additionally, the service can be hampered by being understaffed or overwhelmed at times.
COVID-19 restrictions have led to some fluctuations in service quality with instances of limited variety and items served in plastic containers instead of the usual buffet style. Nonetheless, the overall sentiment is positive with most guests finding the breakfast to be a high point of their stay, thanks to the variety, quality and service provided.
Dinner
However, several aspects of the dining experience could use improvement. A common critique is the limited and somewhat outdated dinner menu with some guests noting that the food quality did not always match the high prices. More variety and diversification in the menu items were frequently requested. The service in the restaurant was another point of contention with multiple guests reporting slow service, incorrect orders and an overall chaotic booking process for dinner. Additionally, some guests experienced issues such as meals being served at incorrect temperatures or portions being too small.
For those seeking alternative dining options, the hotel's location offers ease of access to other restaurants in town. Overall, while there are elements of the dining experience at Holiday Inn Dumfries that guests appreciated, there remains room for enhancement, particularly in menu diversity, pricing and service efficiency.
Rooms
However, there were occasional mentions of outdated decor and worn furniture with some rooms needing a fresh coat of paint or minor repairs. While the heating and air conditioning were generally satisfactory, a few guests reported issues with temperature control and noise. Maintenance could be improved in certain areas, as some comments noted partial cleaning and specific complaints like fold-out beds being uncomfortable.
Overall, the Holiday Inn Dumfries delivers a pleasant stay with its large and comfortable rooms, despite minor inconveniences in some instances. The friendly staff, alongside the comfortable and well-maintained facility, makes it a noteworthy option for visitors seeking a relaxing and convenient lodging experience.
Beds
However, there are a few mixed reviews. For instance, some visitors found the bedding to be uncomfortably stiff or noticed cleanliness issues. The sofa beds seemed to be a point of concern for several guests, who found them to be less comfortable compared to the main beds. Additionally, while the double and fold-out beds received good remarks for comfort, there were instances where guests found them to be lacking.
Overall, the feedback leans heavily towards a positive experience with most guests recommending the hotel for its comfortable and sizeable beds, a major factor contributing to a good night's rest.
Cleanliness
However, a few issues were also mentioned. Some guests reported isolated incidents such as mold in the shower, bird droppings near the entrance and occasional problems with carpets and bathroom fittings. Room housekeeping seemed inconsistent for some with a few instances of rooms not being cleaned for multiple days or specific areas needing more attention. Additionally, the hotel's décor and certain elements of the furniture were described as dated and in need of refurbishment.
Despite these occasional concerns, the overall sentiment about cleanliness remained positive, supported by frequent commendations of helpful and friendly staff who ensured that guests had a pleasant stay in a clean and comfortable environment. The beautiful surrounding grounds and good breakfast options were also appreciated, contributing to a satisfying experience at the hotel.
Staff
The professionalism of the staff is another recurring theme with many guests praising their efficiency and courteous nature. The pleasant demeanor of the staff extends throughout various roles in the hotel, from reception to housekeeping and restaurant service. The restaurant staff, in particular, were singled out for their hard work and excellent service.
However, a few reviews pointed out inconsistencies, noting instances of understaffing or less enthusiastic reception. Despite these occasional issues, the overall sentiment remains highly positive. The staff's warm and accommodating nature significantly enhances the guest experience, making them a notable highlight of the Holiday Inn Dumfries.
Wi-Fi
3 Star
Guests appreciate the overall cleanliness of the property and the professional staff, even if housekeeping occasionally misses the mark. The breakfast at the hotel is regarded as great, although the limited choices and absence of room service fell short of the expectations set by a three-star rating. Similarly, facilities that should align with a three-star standard seem to be lacking, highlighted by limited breakfast options and no offering of room service. The hotel seems to be a reasonable option if the price of the evening meal is not a concern for the guests. While it may not exceed the typical three-star amenities, the Holiday Inn Dumfries does meet the basic standard expected for its rating.
Accessible
However, some areas for improvement were mentioned. The sofa bed was found to be uncomfortable and there were issues with the bathroom facilities not being entirely suitable for those with lower limb disabilities. Additionally, there were times when the lift was out of order, posing a challenge for guests with mobility issues.
Overall, while the hotel makes a commendable effort to provide for disabled guests, there are specific areas that could benefit from enhancements to ensure a wholly comfortable experience.
Dog Friendly
The grounds of the hotel are deemed ideal for dog walking, offering wonderful open spaces and clean paths for dogs to stretch their legs. Guests frequently highlight the amazing walks available around the hotel grounds, which are perfect for dog walking and provide great fun for pets. The views from the bedroom windows enhance the experience, making the location even more desirable for dog owners.
However, there are a few concerns mentioned: one guest noted their dog was not left properly attended to in the room, causing a disturbance, while another felt that although the hotel was supposed to be dog-friendly, they didn’t receive a particularly warm welcome. Nevertheless, these issues seem to be exceptions rather than the rule. Overall, the dog-friendly amenities, great grounds and beautiful walking trails make the Holiday Inn Dumfries a commendable choice for dog owners.
No, Holiday Inn Dumfries by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Dumfries by IHG.
Yes, Holiday Inn Dumfries by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Dumfries by IHG.
No, Holiday Inn Dumfries by IHG doesn't have a gym.
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