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Summary of reviewsThe Highlander Hotel Dullstroom stands out as a charming retreat celebrated for its prime location amidst the picturesque setting of Dullstroom, offering easy access to the small town's amenities and nearby attractions. Guests are enchanted by the serene atmosphere created by the beautiful gardens and the architectural design. The hotel is consistently praised for its exceptional cleanliness and maintenance, contributing to a welcoming environment. The rooms are spacious and elegantly furnished, often likened to small apartments featuring cozy fireplaces that add warmth and charm to the accommodation. High-quality decor and luxurious bathrooms enhance the comfort of guests, complemented by plush beds and fine linens.
The culinary offerings at The Highlander Hotel receive high praise, particularly the breakfast and dinner experiences. Breakfast is frequently described as excellent and delicious, with a wide selection that adds to a great start to the day. While Eggs Benedict is noted for its small portions, the overall breakfast experience is satisfying. Dinner at the hotel's Chapter One restaurant is highlighted for its exceptional quality, beautifully presented dishes, and homely atmosphere, further elevated by courteous and attentive staff.
Service at The Highlander Hotel is marked by professional and friendly staff who ensure guest comfort and satisfaction. Staff members, including individuals like David and Simon, are commended for going above and beyond to enhance the experience, creating a warm and welcoming atmosphere. This commitment to excellent service is a key contributor to the hotel's positive reputation.
While the hotel garners a picturesque reputation, WiFi service appears to be an area for improvement, with guests mentioning connectivity issues in certain areas. Nonetheless, the inviting atmosphere and thoughtful hospitality create a positive impression for those seeking a leisurely escape. The in-room fireplaces are a standout feature, providing both aesthetic and functional warmth, adding to the cozy atmosphere and Scottish-inspired charm of the hotel. Overall, The Highlander Hotel Dullstroom offers a memorable and comfortable experience, making it an ideal choice for travelers seeking a relaxing retreat in a charming location. Show more
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Categories
Boutique-style Hotel
Situated in Dullstroom, this hotel offers comfortable accommodations and a warm, inviting atmosphere. Its Scottish-inspired decor and personalized service create a unique and memorable stay.
Hotel with Swimming Pool
This 5-star hotel offers an outdoor pool and a spa. It is well-located and known for its Art of Food restaurant, as well as its Whiskey, Oysters, and Champagne bar.
Outdoor Pool
Hotel with Parking
This hotel offers free and self-parking, explicitly providing covered parking and security. The designated parking area is safe and secure, ensuring high convenience and peace of mind for guests.
Hotel with Rooms With Fireplace
Situated in Dullstroom, The Highlander Hotel offers rooms equipped with fireplaces, perfect for the chilly climate. The hotel provides a comfortable and inviting atmosphere, allowing guests to relax and enjoy the warmth of the fire. The location in Dullstroom, known for its scenic beauty, adds to the overall appeal.
4-Star Hotel
This hotel is known for its luxurious rooms, excellent service, and beautiful gardens. It features the Chapter One restaurant, renowned for its Art of Food, and a Whiskey, Oysters, and Champagne bar, offering a unique culinary experience. The hotel also has an outdoor pool and spa.
Hotel with Outdoor Pool
This 5-star hotel has an outdoor pool with sun loungers. It also features a spa and a steam room. The hotel is centrally located and offers various recreational amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Small Hotel
Room Types
Superior SuiteThis spacious suite features a balcony and can be booked with an adjacent king room (contact the property). It contains a living room, a fireplace an ensuite bathroom and a fold down couch in the bedroom and a further fold down couch in the bedroom. Included is satellite TV, and tea and coffee making facilities.
Signature SuitesThis spacious modern suite features a balcony, dining area and living room with fireplace. Its fitted with satellite TV, tea-and-coffee-making facilities.
The en suite bathroom comes with a bath, shower and free toiletries.
Executive King RoomThis double room features a tea/coffee maker and a satellite TV. Our standard double rooms feature their own fireplace, a shower/toilet, a full range of amenities, a small sitting area and a queen bed.
Superior King RoomThis room has a fireplace, small garden area and a separate entrance. It has a sleeper couch in the loft area.
Comfort Twin RoomGuests will have a special experience as this twin room features a fireplace. Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic Queen Room - AnnexThis room has a fireplace and a veranda, a private entrance. The main bedroom is on the ground floor and has an ensuite bathroom with a shower.
Junior SuiteThis suite's special feature is the fireplace. Featuring a private entrance, this suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
King StudioThe fireplace is the standout feature of this suite. Boasting a private entrance, this suite also comes with 1 bedroom, a seating area and 2 bathrooms with a shower and a hairdryer. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in the picturesque setting of Dullstroom, The Highlander Hotel is celebrated for its prime location, offering easy access to the small town's facilities and nearby attractions. Visitors appreciate the convenience of walking distance to local amenities, making it an excellent stopover on journeys between Johannesburg and Phalaborwa. The hotel is well-situated amidst beautiful gardens and architecture, creating a serene and relaxing atmosphere. Guests are impressed by the hotel's efficient management and maintenance, which contribute to its overall cleanliness and sense of security. The rooms are noted for their spaciousness, with cozy fireplaces and modern touches like underfloor heating and warm towel rails. Additionally, the ambiance of the small yet modern town around the hotel offers a unique blend of charm and sophistication, making it an accommodating choice for travelers.
Breakfast
The Highlander Hotel Dullstroom is frequently praised by guests for its breakfast offerings, with many describing their meals as excellent, freshly prepared, and delicious. Guests have found the breakfast to be well-presented and of good quality, with a wide selection on offer that adds to a great start to the day. The Eggs Benedict, although noted for its small portion, has been part of a generally positive culinary experience. Despite occasional service hiccups and comfort issues in the breakfast loft, the friendly staff and the enjoyable meals served have left many visitors impressed. Nevertheless, it's worth noting that breakfast isn't included in all stays, and there have been some mixed comments regarding service efficiency and additional costs. Overall, the breakfast experience at The Highlander Hotel tends to be a treat for most visitors, leaving them satisfied and ready for the day.
Dinner
At The Highlander Hotel Dullstroom, the dinner experience consistently receives high praise for its exceptional quality. Guests frequently highlight the superb nature of the meals, commending the beautifully presented dishes and the use of good ingredients. The atmosphere during dinner is often described as amazing and homely, enhancing the overall dining experience. The Chapter One restaurant at the hotel stands out as a notable feature, with many reviews describing it as fantastic and first-class. Courteous staff who are attentive to guests' needs further elevate the experience. The food is often lauded for being of high quality, delightful, and perfectly prepared. Although some guests feel the dinner menu is on the pricier side, the quality and presentation of each dish are frequently applauded. Overall, the dining scene at The Highlander Hotel Dullstroom is characterized by outstanding meals set in a warmly inviting ambiance.
Rooms
The Highlander Hotel Dullstroom boasts exceptionally spacious and tastefully designed rooms that leave guests thoroughly impressed. The rooms are renowned for their generous size, often described as akin to small apartments, offering both privacy and comfort. A recurring highlight amongst visitors is the inclusion of cozy fireplaces, which add to the charm and warmth of the accommodation. The suites are elegantly furnished with high-quality decor, making for a luxurious stay. Large bathrooms complement the spacious rooms, ensuring convenience and comfort with well-equipped facilities. Many reviews mention the clean and well-maintained environment, emphasizing the comfort provided by the plush beds and fine linens. The balcony views and beautiful gardens present a serene and tranquil setting, contributing to the overall positive experience. In addition to the impressive rooms, the property's character and attentive service from friendly staff further enhance the allure of this hotel.
Beds
The Highlander Hotel Dullstroom offers a range of experiences when it comes to its beds, showcasing both potential for a luxurious stay and areas for improvement. Guests frequently praise the size and comfort of the beds, with many highlighting them as large and extremely comfortable, ensuring a restful night's sleep. The spacious rooms complement this comfort, often featuring additional amenities such as fireplaces, underfloor heating, and warm towel rails, enhancing the cozy atmosphere.
Despite these positive remarks, there are occasional mentions of less satisfactory experiences. Some guests have found the beds to be outdated, uncomfortable, or undersized, with issues such as insufficient bedding and malfunctioning electric blankets. These mixed reviews suggest that while many visitors enjoy the accommodations, potential guests may encounter inconsistencies in bed comfort and quality during their stay.
Cleanliness
The Highlander Hotel Dullstroom receives praise for its exceptional standards of cleanliness, consistently highlighted across guest reviews. The spacious rooms are often noted for their neatness and comfort, providing guests with a welcoming environment. Many reviews describe the accommodations as clean, tidy, and beautifully decorated, contributing to a pleasant and relaxing stay. The bathrooms, featuring a large bathtub, double sink, and spacious shower, further enhance the luxurious experience. Guests appreciate the well-maintained facilities, citing excellent service and even attentive details like car cleaning. Overall, The Highlander Hotel offers a charming and spotless retreat, conveniently situated for exploring the delightful town.
Staff
At The Highlander Hotel Dullstroom, guests consistently praise the staff for their exceptional service and genuine friendliness. The reviews highlight the staff's professionalism and attentiveness, making sure guests feel welcomed and their needs are met with enthusiasm. Notably, staff members such as David are commended for going above and beyond to enhance the dining experience. Several reviews also mention Simon and the team for their efficiency and willingness to assist, ensuring a memorable stay for all visitors. Guests appreciate the warm atmosphere created by the well-trained staff, whose skills and friendliness make a significant impact on overall satisfaction. Management and staff collectively contribute to a highly accommodating environment, often going the extra mile to ensure guest comfort. This commitment to excellent service is reflected in the attention to detail and the friendly interactions that guests cherish during their time at the hotel.
Wi-Fi
The Highlander Hotel Dullstroom garners a picturesque reputation with its charming setting and inviting atmosphere, though it appears that its WiFi service leaves room for improvement. Guests frequently mention experiencing issues with the connectivity, as numerous reviews point out that WiFi service in the rooms was notably weak or unavailable. For some guests, the promise of WiFi was not met during their stay, suggesting that the advertised service might not consistently reach all areas of the hotel. It's worth noting that similar concerns extend beyond just the hotel itself, possibly pointing to broader connectivity issues within the region. While WiFi access was occasionally available in public areas such as the lobby, consistent coverage seems to be a challenge. Those planning a stay should be prepared for potential disruptions in online connectivity and might need to rely on mobile data, which, according to certain guests, also tends to be sluggish.
4 Star
Nestled in the heart of Dullstroom, The Highlander Hotel charms its guests with its boutique style and impeccable attention to detail, making it an ideal spot for a memorable weekend getaway. Visitors often highlight the hotel's prime location in the center of the village, which provides easy access to the surrounding attractions, while maintaining a peaceful and quiet ambiance. Cleanliness and comfort are standout features, offering a welcoming retreat for travelers. The culinary offerings at the hotel receive high praise, indicating a cuisine that meets elevated standards and satisfies the palate of even the most discerning guests. Despite its appeal, some visitors have noted discrepancies regarding its star rating and certain facilities, like showers and TV options, suggesting room for improvement. Additionally, there have been concerns about the pricing communication at the spa. Nevertheless, the overall experience and thoughtful hospitality create a positive impression for those seeking a leisurely escape.
Rooms with Fireplace
The Highlander Hotel Dullstroom receives warm praise for its in-room fireplaces, which appear to be a standout feature in guest reviews. Visitors frequently highlight the warmth and comfort provided by these fireplaces, noting them as a significant advantage during their stay. The fireplaces are described not only as aesthetically pleasing but also as functional, adding to the overall cozy atmosphere of the rooms. Guests appreciate the ample supply of wood, allowing for regular use. In addition to the fireplaces, the rooms are noted for being spacious and well-designed, often complemented by a large bathroom and additional touches such as heated towel rails. This combination of thoughtful details and the inviting glow of the fireplaces creates a memorable and comfortable experience for guests who enjoy the Scottish-inspired charm of the hotel.
Yes, The Highlander Hotel Dullstroom has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Highlander Hotel Dullstroom.
No, The Highlander Hotel Dullstroom doesn't allow dogs.
Yes, parking facilities are available at The Highlander Hotel Dullstroom.
No, The Highlander Hotel Dullstroom doesn't have a gym.