The Merrion Hotel's staff is an exceptional group of individuals who elevate the hotel experience to another level. From the reception staff to the bar staff and concierge, guests have only praised the accommodating and kind attitudes that they encounter. However, there were some concerns about the number of staff present at the entrance area, making some guests feel a bit intimidated. Nevertheless, the vast majority agreed that they received superb service and many noted the exceptional attention to detail. Despite some slow e-mail communication over a holiday weekend, the incredible front house staff, including receptionists and concierges, were always willing to help and went above and beyond. Many visitors commended the friendly and happy-to-help attitudes of the staff with some even mentioning specific employees or departments, like the Cellar Bar, for their incredible service. Overall, the staff at The Merrion Hotel receives consistently high praise for their professionalism, friendliness and exceptional service.