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Summary of reviewsThe Holiday Inn Express Dublin City Centre by IHG, is highly regarded for its prime location, professionalism and commitment to cleanliness. Situated on O'Connell Street, the hotel offers easy access to Dublin's prominent tourist attractions, shopping districts and public transportation, making it an ideal choice for both business travelers and leisure visitors.
Guests frequently praise the hotel's clean, comfortable and modern rooms. Despite occasional noise concerns and varying room sizes, the overall sentiment towards the accommodation is positive with highlights including the quiet environment, comfortable beds and modern bathrooms. The hotel maintains high hygiene standards, adding to the pleasant stay experience.
The staff at the Holiday Inn Express consistently receive accolades for their exceptional dedication and friendliness. From reception to housekeeping, the team ensures that guests feel welcomed and well-cared for throughout their stay and specific staff members often receive praise for going above and beyond in their service.
Breakfast offerings at the hotel receive mixed reviews. Many guests enjoy the variety and quality of the meals provided, though there are occasional comments about crowded dining spaces and limited hot food options. Despite these issues, the breakfast is often seen as a good value given the hotel's central location. Evening snacks and bar items have received mixed reactions; while some find the limited menu sufficient and tasty, others feel that the food and drink offerings could be expanded.
Family travelers appreciate the hotel's spacious rooms and family-friendly atmosphere. The accommodations cater well to families, providing ample space and a welcoming environment that ensures both adults and children have an enjoyable stay.
Free Wi-Fi is available and often praised for its speed and reliability, though some guests experience occasional connectivity issues. Parking arrangements receive varied feedback with a convenient nearby Q-Park benefiting from a hotel discount, but parking fees are considered high by many guests.
Overall, the Holiday Inn Express Dublin City Centre offers a high standard of service and cleanliness with a central location that is hard to beat. While there are areas for improvement, such as breakfast management and parking logistics, the hotel remains a reliable and highly recommended option for visitors to Dublin seeking comfort, convenience and good value. Show more
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Accessible Hotel
Holiday Inn Express Dublin City Centre, an IHG Hotel, garners generally positive feedback regarding its accessibility features for guests with disabilities. The hotel prides itself on offering accessible rooms complete with essential amenities, such as higher toilets and spacious interiors that cater to wheelchair users. Guests found the location exceptionally convenient with straightforward access to public transportation and the airport, making it easier to navigate Dublin.
3-Star Hotel
This hotel is centrally located near The Spire and offers amenities such as a cash machine and lift. It provides a comfortable and convenient base for exploring the city. The hotel is known for its central location and helpful staff.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Standard Room with Free Hot BreakfastThis room type cannot be guaranteed and is allocated upon arrival based on availability.
Facilities include high-speed internet, pay-per-view movies and satellite channels on the TV. Additional amenities include air-conditioning and complimentary tea and coffee making facilities.
Standard Double Room with Free Hot BreakfastThis room features high-speed internet, pay-per-view movies and satellite channels on the TV. Additional amenities include air-conditioning and complimentary tea and coffee making facilities.
Double Room with Free Hot Breakfast - AccessibleThis double room features a tea/coffee maker and air conditioning. There is also a roll-in shower with handrails and a visual alarm/alert.
Standard Twin Room with Free Hot BreakfastThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Double Room with City View and Free Hot BreakfastThe double room features a carpeted floor and heating, as well as a private bathroom featuring a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Standard Double Room with Single Sofa Bed and Free Hot BreakfastThe unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
The Holiday Inn Express Dublin City Centre by IHG, boasts an enviable location right in the heart of Dublin, making it an ideal choice for travelers seeking convenience and accessibility. Situated on O'Connell Street, the hotel provides guests with easy access to shopping, dining and top tourist attractions. The central location means many of Dublin's famous landmarks and vibrant neighborhoods such as Temple Bar are just a short walk away. The proximity to public transportation, including buses, trams and airport shuttles, further ensures guests can navigate the city effortlessly.
The hotel's prime position is frequently commended for being perfect for both events at Croke Park and city center shopping sprees. Visitors appreciate that most attractions, eateries and entertainment venues are within walking distance, adding to the overall ease of exploring Dublin. Despite its central setting, the hotel offers a peaceful retreat, rated highly for spacious, clean and comfortable rooms.
The convenience of the hotel's location is complemented by friendly and efficient staff, making it a highly recommended choice for both business and leisure travelers. Overall, the Holiday Inn Express Dublin City Centre delivers an excellent blend of prime location, comfort and value, ideal for any stay in Dublin.
Breakfast
Holiday Inn Express Dublin City Centre by IHG, offers a breakfast experience that has garnered a mixed reception from its guests. On the positive side, many reviewers appreciated the variety and quality of the breakfast buffet, which included both hot and cold options, such as beans, bacon, cereals, fruits and croissants. The breakfast was described as generous, hearty and often delicious with some guests highlighting the excellent service and ample choice available.
However, there were also several criticisms. Numerous guests noted that the breakfast area could be quite chaotic and crowded, leading to delays in getting food and finding seating. Some reviewers mentioned that the hot food options were sometimes not warm enough or quickly ran out. There were also complaints about the lack of certain items, such as cheese, ham, fresh vegetables or diverse hot food options, which some guests felt limited the overall variety.
Despite these issues, many guests found the breakfast included in their stay to be of good value, especially considering the central location of the hotel. Overall, while there is room for improvement, particularly in managing the breakfast rush and expanding the menu, many visitors still enjoyed the substantial and varied breakfast offerings at this centrally located hotel.
Dinner
The Holiday Inn Express Dublin City Centre offers some tasty evening snacks available at the bar. Guests noted that while the bar menu is limited, items like the pizza ordered to the hotel were particularly delicious. Some found the evening food menu and the selection of drinks in the bar lacking and there were occasional delays in service. The hotel does not have a dedicated restaurant and meals are mainly available for takeaway, which may not meet all expectations. Despite these drawbacks, the available food items do seem to satisfy certain cravings.
Rooms
Holiday Inn Express Dublin City Centre has received numerous reviews highlighting the cleanliness and comfort of its rooms. Guests frequently mentioned that the rooms are very clean, modern and well-equipped with all necessary amenities. Many guests found their rooms to be spacious and comfortable, providing a cozy atmosphere with ample space and modern décor.
However, some reviews pointed out variability in room sizes with a few guests noting that their rooms were on the smaller side. Noise was occasionally mentioned as a concern, particularly for rooms facing the street or near the bar. Moreover, some guests encountered minor issues such as worn carpets, insufficient ventilation or limited storage space.
Despite these occasional drawbacks, many guests appreciated the quiet environment, comfortable beds and efficient room service. The bathrooms were often described as modern and clean with great showers adding to the overall positive experience. Ultimately, the hotel's commitment to hygiene and the pleasant, functional design of its rooms make it a top choice for many visitors to Dublin.
Beds
The guest reviews of the beds at the Holiday Inn Express Dublin City Centre by IHG, paint a largely positive picture for prospective visitors. Many guests found the beds to be very comfortable and appreciated the good quality bedding and ample pillows. The beds are repeatedly described as comfy, clean and conducive to a good night's sleep.
There were occasional remarks about beds being either too soft or too firm, indicating some inconsistency in mattress firmness. Despite a few comments about bed comfort needing improvement, the majority highlighted a satisfactory sleep experience. Some guests noted that additional pillows are available upon request and the bed linens were frequently praised for their cleanliness and freshness.
Overall, the hotel rooms are generally perceived as comfortable with beds playing a significant role in ensuring a restful stay, making Holiday Inn Express Dublin City Centre a solid choice for travelers seeking comfort and quality sleep.
Cleanliness
Holiday Inn Express Dublin City Centre by IHG, receives high marks for cleanliness in guest reviews. The hotel is praised for being fantastically and spotlessly clean with rooms described as clean, comfortable and modern. Visitors frequently note that housekeeping does an excellent job, maintaining high standards on a daily basis. Public areas, including corridors and bathrooms, are also kept spotless. Despite a few mentions of varying cleanliness standards and occasional issues with carpets and overlooked areas, the overall sentiment is overwhelmingly positive. Guests appreciate the clean and fresh environment, contributing to a comfortable stay. The hotel’s commitment to cleanliness is evident, making it a reliable choice for travelers seeking a hygienic and modern accommodation in Dublin.
Staff
The overwhelming sentiment from guests about the staff at the Holiday Inn Express Dublin City Centre by IHG, is one of exceptional dedication and friendliness. From the moment guests arrive, they are greeted by welcoming and professional desk staff who are always ready to help and make check-in swift and efficient. Many guests have highlighted the superb attention and support provided by the team with specific mentions of staff members such as Ana, Sara and Anna, who go above and beyond to ensure a pleasant stay.
Consistent phrases like "helpful and friendly," "very accommodating," and "professional" weave through the reviews, underscoring the staff's ability to maintain a high standard of service even during busy periods. While there were occasional mentions of staff appearing tired or overwhelmed, the majority of feedback points to a proactive and courteous approach with staff quick to solve any problems and attentive to guest needs.
At breakfast, the team manages to keep the experience enjoyable and organized, even when the area gets packed, always serving with a smile. Additionally, guests felt reassured and valued through the consistent and supportive interactions with all hotel personnel, right down to the bar and housekeeping staff.
Overall, the hotel's staff receives high praise for their friendliness, efficiency and genuine hospitality, significantly enhancing the guest experience and making the Holiday Inn Express Dublin City Centre a popular choice for travelers seeking excellent customer service.
Wi-Fi
Guests at the Holiday Inn Express Dublin City Centre by IHG, have shared varied experiences regarding the Wi-Fi service. Many reviews highlighted the strength and reliability of the Wi-Fi, noting its excellent speed—reportedly exceeding 35 Mbps—and consistent performance in several areas of the hotel. Guests appreciated the complimentary, strong Wi-Fi available to all, which many found to be a great feature, enhancing their stay.
However, not all experiences were positive. Some guests reported inconsistent and unreliable signal strength with the Wi-Fi being slower or problematic in certain parts of the hotel. A few noted issues with specific functionalities, such as connecting their devices to the TV or accessing VPN networks.
Overall, while the hotel offers free internet that many found satisfactory, there are still occasional issues that affect connectivity and performance in different areas of the hotel.
Parking
When planning a stay at the Holiday Inn Express Dublin City Centre, it's important to consider the diverse feedback regarding parking accommodations. Many guests find the Q-Park located right next door to be highly convenient and beneficial, particularly due to the discount offered when presenting their ticket at the hotel reception. Despite this advantageous arrangement, the cost of parking has been frequently cited as expensive with several guests noting charges nearing €60 for a three-day period and daily fees almost hitting €20.
While some reviewers appreciated the easiness of finding parking and highlighted the availability of public parking within close proximity, others experienced difficulties. Complaints ranged from no available parking on-site to parking being hard to find and requiring detailed directions. A few guests also mentioned the challenge of managing their luggage due to the lack of a designated loading/unloading area and the need to drag bags from the parking lot.
Despite these challenges, there were positive notes on the hotel's central location, which provides easy access to nearby parking options, albeit at a premium. The mixed reviews indicate that while there are convenient solutions available, the cost and logistics may require some extra planning. Overall, securing a parking arrangement in advance and leveraging the hotel’s discount on nearby parking could enhance the overall experience for guests arriving by car.
Family
Holiday Inn Express Dublin City Centre by IHG, has consistently received positive feedback for its family-friendly atmosphere. Reviews highlight the spacious and accommodating nature of the rooms, which are large enough to comfortably host families, including family rooms with options such as tables for four. The hotel is regularly praised for creating a welcoming environment that caters to the needs of families, making it a great place for family stays.
Guests have found the hotel to be an excellent base for family activities with a family-oriented approach that ensures everyone, from young children to adults, feels at home. Phrases like "family fun," and "family-friendly environment" emphasize the enjoyable experience families can expect. Some reviews specifically mention the delight of children during their stay, adding a personal touch to the family appeal.
In terms of practicalities, the hotel is noted for being accommodating for family needs, including requests for rooms on the same floor, ensuring convenience and comfort. Spacious rooms that are plenty big for family groups further underscore the hotel's commitment to a pleasant family stay.
Overall, this hotel comes highly recommended for families looking for a comfortable and enjoyable stay in Dublin's city center. Whether traveling with children or as a larger family group, guests can expect a family-friendly experience, enhanced by thoughtful amenities and spacious accommodations.
3 Star
Holiday Inn Express Dublin City Centre by IHG, is an excellent option for a three-star stay. The hotel provides well-maintained facilities that perfectly match the expectations of a three-star rating. Guests consistently note that the accommodations are clean, comfortable and equipped with all the necessary extras such as a kettle and ironing facilities. The hotel's central location adds to its convenience, making it a practical choice for visitors exploring Dublin.
Although the room standards and general satisfaction are somewhat mixed, many guests find the hotel's appearance and decor modern and appealing. The quality of service, however, has received varied opinions with some feeling that it doesn't quite align with the star rating, suggesting that there's room for improvement.
Price-wise, the hotel has been described as somewhat expensive for the quality and amenities offered, which has left some visitors feeling that it was overpriced for a budget hotel. Despite this, for those looking for a straightforward, functional place to stay, Holiday Inn Express Dublin City Centre delivers a solid experience within the three-star category.
Business
Holiday Inn Express Dublin City Centre by IHG is a mixed bag for business travelers. Some of the guests found convenience in the facilities and services provided, highlighting the professionalism and helpfulness of the staff, particularly noting the exceptional assistance from Teo, the General Manager. The food options were appreciated, offering a pleasant experience for business professionals on the go.
The hotel is described as a 3-star business hotel with rooms well-equipped for work, providing the necessary amenities for business travel. Although the business center and meeting rooms tend to be busy, the location remains convenient for those with packed schedules.
However, the hotel seems to lack specialized business services, which might be a drawback for some. Despite these minor setbacks, the overall setup, including the room spaces and the general environment, seemed to cater well to business trips, making it a viable choice for solo business travelers who travel frequently for work. The facilities allowed more room inside, ensuring a comfortable stay even amidst the bustling surroundings outside.
Accessible
Holiday Inn Express Dublin City Centre, an IHG Hotel, garners generally positive feedback regarding its accessibility features for guests with disabilities. The hotel prides itself on offering accessible rooms complete with essential amenities, such as higher toilets and spacious interiors that cater to wheelchair users. Guests found the location exceptionally convenient with straightforward access to public transportation and the airport, making it easier to navigate Dublin.
The rooms designed for disabled guests are functional and well-equipped, featuring accessible showers and bathrooms tailored to meet specific needs. Additionally, the hotel provides extra support and facilities for disabled individuals, enhancing overall comfort and ease of stay.
However, the reviews do imply some inconsistencies in accessibility across the premises. While many guests appreciated the accessible room setups and general hotel layout, others mentioned variability in the placement and accessibility of rooms. Despite these mixed reviews, the hotel's prime location and easy access to public transport remain significant highlights for guests with mobility issues. Overall, Holiday Inn Express Dublin City Centre is a solid option for those seeking accessible accommodations in a central location.
No, Holiday Inn Express Dublin City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Dublin City Centre by IHG.
No, Holiday Inn Express Dublin City Centre by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Dublin City Centre by IHG.
No, Holiday Inn Express Dublin City Centre by IHG doesn't have a gym.