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Summary of reviewsHilton Garden Inn Dublin City Centre is lauded for its prime location along the River Liffey, offering scenic views and close proximity to central attractions like the EPIC Museum and 3Arena. Its accessibility to public transportation and short walking distances to landmarks such as Temple Bar and O'Connell Street make it ideal for both leisure and business travelers. The tranquil environment, despite the central position, provides a peaceful retreat.
The breakfast receives high praise for its extensive selection and high-quality ingredients, making it a standout feature. While there are occasional critiques regarding organization and value, the breakfast experience is generally described as superb. Dinner at the hotel has mixed reviews with the food quality often praised but the limited menu and high prices noted as areas for improvement.
Rooms are frequently commended for their cleanliness, spaciousness and modern amenities. Guests appreciate the stylish decor and fantastic views, despite occasional comments on variable room sizes. The consistent cleanliness and comfortable environment contribute significantly to the overall positive guest experience.
The staff at Hilton Garden Inn Dublin City Centre are a significant highlight with guests repeatedly noting their friendliness, helpfulness and professionalism. Front desk staff, in particular, receive mentions for their exceptional service and accommodating nature.
Complimentary WiFi is generally reliable and fast, though there are some mentions of connectivity issues. The 24/7 gym is clean and well-equipped, suitable for basic workouts despite its small size. Parking, while conveniently located, is considered expensive, although the availability of discounted rates is appreciated.
Families find the hotel welcoming and suitable with spacious family rooms and attentive staff enhancing their stay. The hotel's proximity to family-friendly attractions such as the Bord Gais Theatre is also a plus.
In summary, Hilton Garden Inn Dublin City Centre is highly regarded for its fantastic location, excellent breakfast, comfortable rooms and outstanding staff service, making it a desirable option for a variety of travelers visiting Dublin. Show more
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Categories
Family Friendly Hotel
This hotel may offer amenities suitable for families, such as cribs, high chairs, and possibly a kids' menu. Its central location is convenient for accessing family-friendly attractions.
Accessible Hotel
Hilton Garden Inn Dublin City Centre. The hotel has accessible business center, concierge desk, elevators, exercise facility, hotel restaurant and meeting rooms. Accessible public entrance and registration desk. Accessible route from the accessible public entrance to the accessible guestrooms and registration area.
Hotel with Gym
Hilton Garden Inn Dublin City Centre includes a gym for guest use. It offers a standard set of equipment for a basic workout.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
King RoomThis room features a mini-fridge, 40-inch TV, work desk, in room safe, coffee/tea maker, an iron/ironing board and complimentary WiFi.
King Room with River ViewFeaturing river views, this room features a mini-fridge, 40-inch TV, work desk, in room safe, coffee/tea maker, an iron/ironing board and complimentary WiFi.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Room - Mobility AccessThis double room has a satellite TV, desk, air conditioning and an en suite bathroom with a roll-in shower, a raised toilet seat, panic cord and a lowered sink.
Family Room with Two Queen BedsThis room offers complimentary WiFi, 40-inch LCD TV, mini-fridge, desk and tea/coffee making facilities.
Twin Room with One Double and One Single BedThis room offers complimentary WiFi, 40-inch LCD TV, mini-fridge, desk and tea/coffee making facilities.
Deluxe Twin Room with Two Double BedsProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV. The unit offers 4 beds.
Deluxe Queen Room with Two Queen BedsOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 2 beds.
Deluxe Queen Room with Two Queen Beds and River ViewProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Deluxe King Room with River ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as sea views. The unit has 1 bed.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Hilton Garden Inn Dublin City Centre boasts a prime location with a plethora of positive remarks about its proximity to key points of interest and ease of access. The hotel is situated by the River Liffey, offering scenic views and a serene environment. It is conveniently close to the city's central attractions, including the EPIC Museum, 3Arena, Bord Gais Theatre and the Dublin Convention Center.
Many visitors appreciated the hotel's accessibility to public transportation, including bus stops and tram lines which are conveniently located nearby. This makes exploring Dublin's city center effortless with notable landmarks such as Temple Bar, O'Connell Street and the old city center all within a short walking distance. Guests also highlighted the hotel's strategic position for both business and leisure, noting its proximity to the financial district, train stations and the airport.
The tranquility of the location, despite being centrally positioned, was another key point of satisfaction. The hotel provides a peaceful retreat while still allowing easy walking access to the bustling city center and various cultural sights. Overall, the Hilton Garden Inn Dublin City Centre is highly praised for its excellent location, making it an ideal base for visitors wanting to explore all that Dublin has to offer on foot.
Breakfast
The breakfast at Hilton Garden Inn Dublin City Centre receives overwhelmingly positive feedback from guests. Many guests describe the breakfast as outstanding, amazing and superb, highlighting the extensive and varied selection that caters to diverse tastes. The buffet style is noted for offering a plentiful range of both hot and cold dishes with specific mentions of delicious waffles and cooked-to-order options like omelets and pancakes.
Several reviews emphasize the high-quality, fresh ingredients and the abundance of choice available, deeming it one of the best hotel breakfasts they've experienced in Europe. The breakfast environment is often praised as welcoming and comfortable, adding to the positive dining experience.
However, some feedback points out areas for improvement, such as the occasional lack of organization, slow restocking of items and cold plates. A few reviewers find the breakfast offerings to be below their expectations, mentioning that some hot dishes were not warm enough and there was occasional chaos during busy times. Additionally, certain guests comment on the breakfast being a bit pricey for the value provided and note the absence of options like gluten-free products.
Despite these critiques, the general consensus is that the breakfast at Hilton Garden Inn Dublin City Centre is impressive with a broad selection sure to satisfy various preferences and is very much worth trying during a stay.
Dinner
The Hilton Garden Inn Dublin City Centre receives mixed reviews for its dinner offerings. The food itself garners praise for being very good, delicious and well-prepared on many occasions with some guests noting that both their dinner and breakfast were fabulous. The restaurant and bar staff are described as friendly and accommodating, contributing to a pleasant atmosphere.
However, several guests point out the limited selection on the dinner menu with too few gluten and dairy-free options available. Portions are sometimes considered small and the prices high, leading some to feel that the meals did not offer good value for money. Issues with slow service and incorrect orders are also mentioned, detracting from the dining experience.
Despite these drawbacks, the quality of the food generally receives positive mentions with highlights such as the Irish Ribeye Steak and room service being particularly noteworthy. Overall, the hotel's dining experience offers a mix of standout meals and areas that could use improvement.
Rooms
Hilton Garden Inn Dublin City Centre offers a comfortable and modern stay, frequently praised for its cleanliness and well-equipped rooms. Guests appreciate the spaciousness and stylish decor of many rooms with some highlighting fantastic views of the city and river. The hotel accommodates early check-ins, which is a noted convenience. The rooms are described as airy, cozy and quiet, contributing to a restful environment. Amenities such as smart TVs, big towels, luxury toiletries and proper temperature control add to the comfort. However, some reviews mention that the room sizes can vary with a few guests finding them smaller or slightly dated. Despite these occasional downsides, the overall consensus is that the hotel delivers clean, comfortable and modern accommodation in a handy location with prompt room service and a range of facilities. The accessibility and proactive staff further enhance the guest experience, making it a suitable choice for both leisure and business travelers.
Beds
The reviews for the beds at Hilton Garden Inn Dublin City Centre present a mixed but generally positive perspective. Many guests rave about the beds being extremely comfortable with some even describing them as fabulous, luxurious, cozy and among the best they've ever experienced. Large and clean beds appear to be a common praise, contributing to a pleasurable stay for many.
However, some guests mentioned issues with the beds' firmness with descriptions ranging from slightly hard to rock hard. Complaints about the softness and comfort of the pillows were also evident with some finding them too soft or in need of sturdier options. A few guests mentioned mattresses that felt old, lumpy or worn out, indicating some variability in the quality and comfort of the bedding.
Overall, while a significant number of guests had a positive experience regarding the bed comfort, highlighting spacious and clean accommodations, there were notable exceptions that suggest occasional inconsistencies. The general consensus leans towards comfort, but guests with specific preferences towards bed firmness or pillow types may find their stay varying in satisfaction.
Cleanliness
Hilton Garden Inn Dublin City Centre receives consistent praise for its cleanliness with guests frequently highlighting the spotless condition of both the rooms and common areas. Reviewers often describe the rooms as very clean, modern and stylish. The hotel environment is characterized as clean, comfortable and welcoming, offering well-maintained and tidy facilities. Guests appreciate the bright and airy atmosphere, contributing to an overall positive impression. Housekeeping services are generally commended for maintaining high standards, ensuring rooms are clean and comfortable daily. However, there are occasional remarks about areas needing improvement, such as better attention to detail in cleaning under beds and ensuring all bathrooms function properly. Despite these minor issues, the hotel's commitment to cleanliness is well-regarded, making it an appealing choice for travelers seeking a fresh and sanitary stay in Dublin's city center.
Staff
At the Hilton Garden Inn Dublin City Centre, the staff consistently receive high praise for their exceptional service. Guests frequently describe the team as friendly, welcoming and professional. The receptionists are notably commended for their helpfulness, professionalism and warm greetings upon arrival. Specific staff members, such as Amy and Caitlin at the front desk, are often highlighted for going above and beyond, including accommodating early check-ins and resolving booking issues efficiently.
Many guests appreciate the attentive and courteous treatment from the entire staff, including housekeeping and room service teams. The bar and restaurant staff also receive positive feedback, although there are occasional mentions of slower service and language barriers. Overall, the staff's friendliness, helpfulness and professionalism stand out as key strengths, making guests feel well cared for and welcomed throughout their stay.
Despite a few isolated comments about unfriendly or inattentive staff, the overwhelming sentiment is that the Hilton Garden Inn's team contributes significantly to a positive and pleasant guest experience.
Wi-Fi
At the Hilton Garden Inn Dublin City Centre, guests can generally expect a satisfactory WiFi experience. The hotel offers complimentary WiFi throughout its premises and many guests found the internet speed quite impressive, describing it as high-speed, fast and reliable. The good Wi-Fi coverage throughout the hotel ensures that business travelers and casual browsers alike will find the internet sufficient for their needs.
However, some guests noted occasional issues with connectivity and speed and a few had to switch to their mobile data at times. There were instances where the WiFi signal was unstable or connections were hard to establish. Additionally, while the WiFi is complimentary, some guests mentioned that better connectivity was available only to special Hilton members with others needing to pay an additional fee.
Overall, while there are some noted inconsistencies, the general guest consensus leans towards a positive WiFi experience, making it a dependable option for most travelers.
Gym
The Hilton Garden Inn Dublin City Centre features a compact but well-maintained gym, available 24/7, which guests found to be clean and adequately equipped. Many appreciated the convenience of having a fitness center on site, describing it as nice, decent or good. Despite its small size and limited equipment, the gym was generally considered sufficient for a short stay or basic workout needs. Some guests noted that children enjoyed the gym, highlighting its family-friendly appeal. Overall, while the fitness room might not cater to more intensive workout requirements, it provides a convenient and pleasant option for guests looking to maintain their fitness routines while traveling.
Parking
Hilton Garden Inn Dublin City Centre offers several convenient parking options with many guests appreciating the ease of access to nearby car parks. The IFSC car park next to the hotel received positive mentions for its location and accessibility, making it a suitable choice for those staying at the hotel. The hotel also provided discounted rates with some guests mentioning a 50% discount at the IFSC car park, which was seen as a helpful feature.
However, a recurring theme in the reviews is the cost of parking. Many guests found the parking fees to be expensive with several references to rates around 19-20 euros for overnight parking. Despite the availability of various parking options, the extra charges were considered steep by some. Additionally, the process of paying for parking and navigating the parking machinery presented occasional difficulties.
While there is no complimentary parking provided by the hotel, the proximity of secure parking spaces was still seen as a positive aspect. Spaces were described as plentiful but, at times, limited in availability. The car park's adjacency to the hotel and its secure nature were other factors that guests appreciated.
In summary, while the ease of access and availability of parking near Hilton Garden Inn Dublin City Centre are well-regarded, the associated costs and occasional logistical challenges with payment are notable considerations for guests.
Family
Hilton Garden Inn Dublin City Centre offers a welcoming and comfortable experience for families traveling with children. The hotel is described as family-friendly, featuring spacious family rooms that can comfortably accommodate four people with facilities and services geared towards ensuring a pleasant stay for all members of the family. Although some reviewers noted that the beds in family rooms are on the smaller side and that only one TV is available, most comments highlight the overall suitability of the rooms and the comfort they provide.
The dining options at the hotel are particularly well-regarded for families with family-friendly and baby-friendly areas, as well as a kids menu. The common areas are also enjoyed by children, including spaces where they can relax and play. Some kids even liked using the gym facilities.
The staff at Hilton Garden Inn Dublin City Centre received praise for their helpfulness and attentiveness, especially towards children with mentions of staff making a special effort for younger guests. The hotel also managed to provide early check-in for families in need.
Additional perks included spacious rooms with ample storage and great views of the city, which added to the overall positive experience. The hotel's proximity to local attractions, such as the Bord Gais theater where guests could see shows like The Lion King, was another highlight for families looking to explore Dublin.
Overall, the Hilton Garden Inn Dublin City Centre comes highly recommended for families seeking a friendly, comfortable and well-located place to stay in Dublin.
Nightlife
Nestled in the heart of Dublin, the Hilton Garden Inn Dublin City Centre garners praise for its exceptional proximity to a vibrant nightlife scene. Guests appreciate the hotel's easy walking distance to numerous bars, restaurants, pubs and clubs. A short stroll will lead visitors to the renowned Temple Bar area, rich with lively entertainment options and cultural experiences.
The location itself is favored for its safety and the lovely atmosphere of its night streets. Diners can also enjoy a nice bar and restaurant right within the hotel, adding to the convenience. Both pub-loving patrons and those seeking good nightlife will find themselves satisfied with the numerous top pubs and clubs dotted nearby.
Perfect for night owls and those seeking an excellent night out, guests can revel in the hustle and bustle while enjoying the scenic beauty of the nearby river, especially alluring at night. This hotel positions itself as an ideal spot for exploring Dublin's dynamic evening scene while providing a comfortable base to return to after a night on the town.
4 Star
Hilton Garden Inn Dublin City Centre has garnered mixed reviews pertaining to its four-star rating, facilities and services. Many guests found the hotel to be a good, typical four-star property that provided a satisfactory experience. Phrases such as high quality, exceptional and high standard were frequently used, indicating that many guests were pleased with the level of service and amenities offered, including well-equipped rooms with great facilities like a fridge and iron.
The hotel was often described as offering great connectivity, making it a convenient choice for those looking to explore Dublin. Its central location was appreciated with the bonus of being quiet for a city centre property. Guests praised the lovely daytime staff and generally found the service to meet four-star standards.
However, some reviews indicated that the Hilton Garden Inn fell short of expectations, especially for those familiar with other four-star Hilton properties. Some guests noted that aspects of the hotel felt outdated and the breakfast service was described as chaotic and disappointing for a four-star establishment. There were comments that for a hotel of this category, more could be expected in terms of staff courtesy and additional perks.
Overall, while the majority of guests found the Hilton Garden Inn Dublin City Centre to be a good and satisfactory four-star hotel, there were instances where it did not fully meet the four-star expectations of certain visitors.
Business
Situated in a prime location close to Dublin's financial district, the Hilton Garden Inn Dublin City Centre is crafted to meet the demands of business travelers. The hotel provides an ideal setting for business meetings and conferences, featuring a comprehensive business center, numerous meeting rooms and business amenities that cater to corporate needs.
The rooms are specially designed for business stays, offering a conducive environment with reliable Wi-Fi and complimentary facilities such as free coffee and tea, as well as use of computers. The 24-hour reception service and professional, efficient staff add to the seamless experience for business guests.
Despite its four-star rating, some facilities, including the business suite and fitness room, show signs of age and could benefit from modernization. However, the hotel makes up for this with its clean and comfortable accommodations set in a quiet yet central location. This not only ensures fewer distractions but also provides easy accessibility to the city’s top spots and convenient travel options.
Overall, the Hilton Garden Inn Dublin City Centre is highly recommended for business travelers seeking efficiency and a conducive ambiance for work. Its comprehensive business services and prime location close to the business center make it a favored choice for business trips and corporate events.
Accessible
The Hilton Garden Inn Dublin City Centre stands out for its exceptional accessibility features, making it an ideal choice for guests with disabilities. Guests have appreciated the hotel's accessible location, noting its proximity to public transportation, including bus stops and train stations, which facilitates easy travel around the city. The hotel's attachment to accessible car parking further enhances convenience for those driving.
The accessible rooms receive mixed reviews; while some guests found them superb and spacious, others pointed out that certain rooms were poorly set up, lacking essential safety features like a shower mat. Despite these occasional drawbacks, the hotel is generally praised for its wheelchair accessibility and availability of handicapped rooms.
Families with children and elderly guests also benefit from the hotel's family-friendly approach with reports of kind staff members assisting with directions and bus tickets. The hotel is described as well-situated within walking distance to the city center, enhancing its appeal for visitors looking to explore Dublin with ease.
Overall, the Hilton Garden Inn Dublin City Centre is commended for its accessible facilities and convenient location, making it a suitable option for travelers with mobility issues or those seeking a central, easily navigable stay in Dublin.
No, Hilton Garden Inn Dublin City Centre doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Dublin City Centre.
No, Hilton Garden Inn Dublin City Centre doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Dublin City Centre.
Yes, Hilton Garden Inn Dublin City Centre has a gym.