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Summary of reviewsHilton Dublin consistently receives high praise for its location, which offers a perfect balance of easy access to central Dublin and tranquil surroundings. Its proximity to the Luas tram line and a variety of nearby restaurants, pubs and shops makes it an excellent base for exploring the city. Guests appreciate the safe parking facilities and the pet-friendly policy, enhancing its appeal.
The breakfast experience is predominantly positive with many guests enjoying the variety and quality of the buffet. Special touches like takeaway coffee add to the overall satisfaction. However, some improvements are needed in managing the breakfast room during busy times.
Dinner at the hotel is generally well-received with high marks for the delicious food and excellent service. A few guests mentioned limited menu options and occasional service delays, but the overall dining experience is pleasant.
Rooms are highlighted for their cleanliness, spaciousness and comfort with modern amenities and tasteful decor. However, some guests pointed out issues with lighting, noise and occasional maintenance problems. Despite these minor drawbacks, the cleanliness and comfort of the rooms are consistently praised.
The hotel's cleanliness is a standout feature with high standards maintained throughout. The attentive housekeeping staff adds to the overall positive experience. Though there are isolated incidents of minor cleanliness lapses, the general consensus is highly favorable.
The staff at Hilton Dublin receive extensive commendation for their friendliness, professionalism and helpfulness. Guests often point out specific staff members who went above and beyond to make their stay enjoyable, contributing significantly to the hotel's welcoming atmosphere.
WiFi at the hotel is a mixed experience with strong and reliable connectivity in public areas but inconsistent performance in the rooms. While some guests found it satisfactory, others noted disruptions that affected their stay.
The gym offers functional equipment and has received positive feedback, though its small size and lack of showers are noted areas for improvement.
Parking is generally appreciated for its security and convenience, though some guests find the fees high and the spaces tight. Despite these issues, the availability of on-site parking remains a valuable feature.
Families find the Hilton Dublin accommodating with family rooms, adjoining rooms and child-friendly amenities enhancing their stay. The staff's assistance with transport and dining options caters well to family needs, although some areas could be improved, such as family zones and better safety features in rooms.
The nightlife experience is varied with lively local pubs and live music in the hotel bar during weekends. However, those seeking a more vibrant nightlife scene might find the hotel's location less ideal.
Lastly, the beds receive positive remarks for their comfort and spaciousness, contributing to a restful stay.
In summary, Hilton Dublin is a highly recommended choice for a well-rounded, comfortable and convenient stay in Dublin, offering a mix of accessibility, excellent service and family-friendly amenities. Show more
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Categories
Dog Friendly Hotel
This hotel offers a central location in Dublin and a pet-friendly policy, allowing dogs to enjoy the green surroundings while guests explore local attractions. It is near St. Stephen's Green and Grafton Street.
Business Hotel
Located on Charlemont Place, the Hilton Dublin offers a business center and meeting facilities. Its proximity to corporate offices and public transportation makes it a convenient choice for business travelers. The hotel also provides high-speed internet access and support services.
Hotel with Parking
Provides parking facilities for guests, a valuable amenity in the Charlemont Place area. This allows for convenient travel to and from the hotel.
Accessible Hotel
This hotel offers various accessibility features such as assistive listening devices, elevators, handrails in stairways, lever door handles, a step-free path to the entrance, and wheelchair accessible public areas including the business center, concierge desk, and restaurant.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Gym
4-Star Hotel
Room Types
King RoomA king-size bed, large opening windows and a TV with on-demand movies are featured in this room. Complimentary bottled water is also provided.
Queen Room wih Two Queen BedsThe unit has 2 beds.
Standard Twin RoomThe unit offers 1 bed.
Deluxe King RoomThe unit offers 1 bed.
Standard King Room with Canal ViewThe unit has 1 bed.
Standard Queen Room with Canal ViewThe unit offers 1 bed.
Deluxe Room with One Queen Bed and One Single BedThe unit has 2 beds.
Standard Twin Room with Canal ViewThe unit has 1 bed.
Standard Queen Room with Sofa BedThe unit has 2 beds.
Standard Queen Room with Sofa Bed and Canal ViewThe unit offers 2 beds.
Standard Queen RoomThe air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Situated on the tranquil outskirts of Dublin’s city center, Hilton Dublin garners high praise for its prime location, which offers the perfect balance between accessibility and quietude. The hotel’s proximity to the Luas tram line with a stop just steps away from the entrance, provides an effortless connection to key attractions including St. Stephen’s Green, Grafton Street and the National Concert Hall. For those preferring to travel on foot, many notable sites are a manageable 15 to 20-minute walk.
Despite its position outside the main hustle and bustle, guests find the locale superb for exploring the city. The immediate area around the hotel is noted for being quiet and clean, yet still within walking distance of a wealth of restaurants, pubs, cafes and shopping. Such conveniences make it an excellent choice for those looking to be near the action without compromising on peace and comfort.
Travelers frequently commend the hotel for its accessibility, whether arriving from the airport, planning a shopping spree or heading off to sightsee. Alongside its excellent transport links, Hilton Dublin’s safe parking facilities are another highlight, simplifying the logistics for those driving into the city. Additionally, being pet-friendly makes it a welcoming option for guests traveling with furry companions.
The modern, well-maintained structure of Hilton Dublin, combined with its excellent service and comfort, rounds out its appeal. Guests frequently describe the location as unbeatable, appreciating its strategic placement for both city-centric activities and quieter retreats.
Overall, Hilton Dublin offers a quintessentially balanced Dublin experience, making it a highly recommended choice for anyone planning a visit to Ireland's vibrant capital.
Breakfast
The breakfast experience at the Hilton Dublin garners a range of feedback, but on balance, it is regarded positively by many guests. Numerous reviews highlight that the breakfast is excellent, sumptuous and delicious with an extensive and hearty buffet that accommodates diverse preferences. Special touches, like the option to make your own takeaway coffee, enhance the experience for some guests. Many reviews commend the generous variety of options available, ranging from fresh fruits, yogurts, pastries, meats and cheeses to a hearty Irish breakfast. The quality of food is frequently cited as very good with standout mentions of fresh and hot dishes, though there are occasional mentions of food arriving cold.
The breakfast service also boasts several high points with quick service and an efficient layout appreciated by many. The inclusion of a breakfast in room packages is viewed favorably with complimentary breakfast and parking seen as significant bonuses.
However, not all reviews are glowing. Some guests noted that the breakfast room can be cramped and poorly managed, leading to long waits and poor service experiences. Issues such as a lack of options, minimalistic spreads and some items not being refilled were points of criticism. For those looking for a more diverse selection, the limited and monotonous offerings during busier times were disappointing. A few diners found the breakfast to be below Hilton's usual standards and identified specific failings like undercooked sausages or food arriving cold.
In summary, while the Hilton Dublin's breakfast generally succeeds with its hearty, varied and tasty offerings, there are areas of inconsistency and service issues that could benefit from improvement.
Dinner
Hilton Dublin offers a diverse range of dining experiences with many guests praising the quality and taste of the food served at the hotel's restaurant and bar. Reviews mention that the food is delicious and excellent with particular highlights including tasty dinner options and delicious cream brûlée. The standard of service is often commended as fantastic and the friendly bar staff add to the positive dining experience.
However, some guests found the menu to be limited, especially before 4pm and on Sundays when the restaurant is closed and others felt the bar food was not always fresh or up to expectation. The main courses in the bar bistro sometimes arrived lukewarm and service delays were noted with some diners waiting a significant amount of time for their meals. Despite some negative feedback, guests did mention enjoying meals in the pleasant settings of the hotel's bar and dining areas.
The overall responses highlight that while the food quality at the Hilton Dublin is generally highly regarded with some standout dishes and excellent service, there are areas for improvement such as expanding menu options and ensuring consistency in food preparation and service times.
Rooms
Hilton Dublin's rooms generally receive positive feedback for their cleanliness, spaciousness and comfort. Guests often highlight the modern amenities and tasteful interior decor with the rooms being described as very clean and well-maintained. The beds are noted for being comfortable and many reviewers find the bathrooms to be modern and well-equipped.
However, some guests encountered issues with aspects like room lighting, which is often considered insufficient and makes rooms feel dark. Noise is frequently mentioned with some rooms affected by nearby construction or proximity to the tram line. Guests also pointed out occasional maintenance problems, such as malfunctioning air conditioning, outdated furniture and minor cleanliness issues.
Room views are mixed; while some appreciated views of the canal, others were disappointed by overlooks of building sites. There are also comments on room size with praise for the spaciousness of many rooms but some noting that certain rooms are smaller than expected.
Overall, Hilton Dublin's rooms are praised for their comfort and modern feel, though improvements in lighting, noise control and some updates to furniture and decor could enhance the guest experience.
Beds
The Hilton Dublin generally receives positive feedback regarding its beds, which are frequently described as comfortable, cosy and spacious. Guests have highlighted the large sizes of the beds with mentions of king and queen sizes contributing to a very comfortable sleep experience. Many reviewers speak highly of the comfort level with some even describing the beds as "extremely comfy," suggesting a great night's sleep. The rooms themselves are often noted for their comfort with large and clean beds adding to the overall positive experience.
However, there are a few less enthusiastic comments. Some guests mentioned issues with bed consistency, noting a few instances of mattresses being too hard or too soft and occasional discomfort due to humps in the middle of the bed or lumpy mattresses. There were also remarks about poor-quality pillows, which some found too soft and lacking support.
Despite these minor drawbacks, the general consensus is that the Hilton Dublin provides a comfortable sleeping environment with most guests finding the beds conducive to rest and relaxation.
Cleanliness
Hilton Dublin consistently receives high praise for its cleanliness across various guest reviews. Guests frequently highlight the clean, spacious rooms and the exceptional standards of hygiene maintained throughout the property. Housekeeping services ensure rooms are tidied and stocked daily, contributing to the hotel's spotless reputation. Many visitors were particularly impressed with the cleanliness of the bathrooms and the quality of toiletries provided.
Guests appreciate the hotel's overall clean and pleasant environment, noting the well-kept outdoor areas and newly refurbished rooms. The staff's attentiveness and friendly service, including from housekeeping, further enhance the comfortable and clean experience.
However, a few reviews mention isolated incidents of lapses in cleanliness, such as stains on carpets and some areas needing better upkeep. Despite this, the general consensus is that Hilton Dublin maintains high standards of cleanliness, making it a reliable choice for travelers seeking a hygienic and cozy stay.
Staff
The Hilton Dublin garners high praise for its exceptional staff with numerous reviews highlighting their friendliness, helpfulness and professionalism. Guests frequently mention the warm welcome at the reception with staff such as Carlos, Felipe, Cindy and Leo going above and beyond to enhance the guest experience. The front desk team is often described as accommodating, fluent in multiple languages and keen to assist with any issues. The restaurant and bar staff are also noted for their courteous and efficient service, although there were occasional mentions of slower service in the bar.
Cleaning and room service teams receive commendations for maintaining a clean and comfortable environment with the overall service being described as thorough and attentive. While a few reviews noted instances of less friendly or indifferent staff, the majority of interactions were positive with staff consistently providing exceptional and personalized service, often addressing guests by name and offering thoughtful touches such as room upgrades for returning visitors.
Overall, the staff at Hilton Dublin leave a memorable impression, contributing significantly to a pleasant and satisfying stay for most guests.
Wi-Fi
The WiFi experience at Hilton Dublin presents a mixed bag according to guest reviews. The hotel provides complimentary WiFi, which works reliably in public areas and is described as efficient and excellent by some reviewers. Guests have reported strong and fast connections, particularly in the lobby and luggage room areas.
However, there are noticeable issues with connectivity in the rooms, where the WiFi signal is often weak or inconsistent. Some guests noted slow internet speeds and frequent connectivity interruptions, making the service somewhat unreliable for business needs. While a few found the WiFi performance satisfactory with only minor disruptions, others expressed disappointment, especially given the expectations for a business hotel. Overall, while the free WiFi indeed adds convenience, its performance can be inconsistent depending on the location within the hotel.
Gym
The gym at Hilton Dublin offers a range of facilities, although opinions on its overall quality vary. Patrons mention that it is fully equipped and has good, functional equipment, which adds to a positive workout experience. Some have noted that the gym has been undergoing renovations, suggesting potential improvements. However, there are comments regarding the size of the gym with some finding it small but functional and others considering it significantly smaller than expected. Issues such as the lack of showers in the gym and outdated equipment indicate that there is room for improvement. Overall, while some laud the gym's ambition and availability, others feel that fitness facilities could use enhancement to better meet guests' expectations.
Parking
Parking at Hilton Dublin has garnered mixed reviews from guests, though the majority of comments highlight positive aspects. Many guests appreciated the availability of parking options, mentioning that there is good, secure and underground parking on-site. The convenience of complimentary parking during certain periods, such as during COVID-19, was a bonus for several visitors. Guests found parking to be straightforward and hassle-free, particularly appreciating the car park located directly underneath the hotel.
However, there are frequent mentions of parking being expensive with fees often quoted around €20 per night and sometimes reaching as high as €70 for extended stays. Some guests flagged issues such as limited parking spaces, tight and difficult-to-navigate parking areas and confusion with the parking arrangements. Despite the occasional dissatisfaction with the cost and space constraints, for many, the secure and on-site nature of the parking provided peace of mind and added convenience during their stay.
Family
The Hilton Dublin is praised for its family-friendly atmosphere and amenities, making it an excellent choice for families traveling to the city. The hotel offers family rooms and adjoining rooms, which are ideal for those wanting proximity without compromising on space. The availability of a sofa bed for children and cot beds further adds to the convenience for families.
The hotel staff are noted for their friendliness and helpfulness, particularly in assisting with transport arrangements, such as trips to the port. Dining in the lobby caters well to families and the hotel's ability to manage busy periods, like marathon weekends, is appreciated by guests.
However, some reviews pointed out areas for improvement, such as the lack of family zones and the absence of locks on the doors of family suites. Despite these minor drawbacks, the overall sentiment remains positive with many guests recommending the Hilton Dublin for a family trip, citing it as a comfortable and accommodating place that is especially enjoyable for family stays. The added bonus of accommodating pets makes it a versatile choice for families traveling with dogs.
Nightlife
The Hilton Dublin offers mixed nightlife experiences for its guests. It's ideally situated for those looking to enjoy the local bar scene with several charming pubs and bars just across the street. Guests appreciated the live music in the bar on weekends, featuring performances by talented local acts, adding a touch of lively entertainment. While the surrounding neighborhood is generally quiet after midnight, providing a peaceful retreat, some visitors noted that it isn't particularly close to bustling nightlife districts, which could be a drawback for those seeking a more vibrant evening scene. Overall, the hotel provides a balanced mix of entertainment and tranquility, making it suitable for varied preferences.
4 Star
Hilton Dublin has received mixed feedback when it comes to its four-star rating, facilities and services. On the positive side, many guests appreciate the beautiful decor and the comfortable rooms that align with Hilton's international standards. The Hilton-standard breakfast and the variety of options available during the morning meal have received commendations. The hotel's amenities meet the expectations one would have from a Hilton property and the dining experience, including the Italian-style restaurant, is deemed to be of four-star quality.
Despite these positives, some guests feel that the hotel falls short of four-star expectations, especially considering the cost. There are comments about the reception staff not going the extra mile and the overall feeling that the service level does not justify the four-star rating and price point. Several guests noted that the hotel did not feel as upmarket as anticipated and mentioned cleanliness concerns.
In summary, while Hilton Dublin meets basic four-star standards in several areas, there are gaps in service and quality that may leave some travelers feeling that the experience does not fully align with the four-star rating and pricing.
Business
Hilton Dublin offers a range of facilities and services that cater to business travelers. Situated in a quiet business district with a central location, the hotel is ideal for corporate guests seeking convenience and a quieter atmosphere for their stay. The property boasts a good selection of business facilities, including rooms of a suitable size for business meetings and high standards of corporate travel services. Moreover, guests have found the business center services to be of great standard, contributing positively to the overall experience. Conference rooms are available for those who need meeting facilities, providing a business-like atmosphere conducive to productivity.
However, it is important to note that some visitors have expressed dissatisfaction with certain aspects of the business services, such as the quality of the meeting facilities and the business center not meeting their expectations. Additionally, the Wi-Fi service has been criticized for being inadequate for a hotel targeting business travelers and some have commented that the facilities offered may not justify the price. Despite these drawbacks, Hilton Dublin remains a decent option for business stays, particularly due to its prime location and corporate-friendly environment.
Accessible
The Hilton Dublin offers many features that cater to guests with disabilities. The hotel is easily accessible from main routes and conveniently located next to the tram, making it accessible via public transport. Wheelchair ramps and accessible rooms are available upon request. However, certain areas, such as the hotel bar and sections without lift access, may pose challenges for those with limited mobility. While the Charlemont metro station is currently closed for repairs and some portions of the hotel require carrying bags upstairs, the overall location remains advantageous and accessible for many travelers.
Dog Friendly
Hilton Dublin stands out for its exceptional pet-friendly amenities and services, making it a comfortable choice for travelers with dogs. The hotel goes above and beyond to create a welcoming environment for furry friends with many guests appreciating the straightforward dog-friendly policies that include accommodations for pets. Several reviewers enjoyed the convenience of being able to stay with their dogs and highlighted the large lobby area where pets are welcome.
The hotel accommodates dogs efficiently, grouping pet owners on the same corridor for convenience. Guests were pleased with the pet-friendly provisions and the overall comfort provided for their pets. While there is a €50 charge for pets, this fee is communicated upon arrival. Some guests noted the additional fee for hiring a dog sitter if pets cannot be left alone in the room.
Overall, Hilton Dublin's commitment to ensuring a pleasant stay for both pets and their owners has been well-received. The welcoming atmosphere for dogs and the hotel’s efforts to make pets feel at home have earned them positive feedback with many guests expressing their intention to return with their pets.
No, Hilton Dublin doesn't have any pool.
No, a spa isn't available at Hilton Dublin.
Yes, Hilton Dublin welcomes dogs.
Yes, parking facilities are available at Hilton Dublin.