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Sheraton Mall of the Emirates Hotel, Dubai

Dubai , Sheikh Zayed Road, Al Barsha (Show on Map)

8.4

Very Good

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Info Directly connected to the famous Mall of the Emirates, this hotel is a gathering place for vacationers, corporate travelers and shoppers alike.

Summary of reviewsThe Sheraton Mall of the Emirates Hotel in Dubai is a highly recommended hotel for its excellent location, friendly and accommodating staff and delicious breakfast buffet. Guests appreciate the convenience of being right next to the Mall of the Emirates and having easy access to public transportation. The rooms are spacious and clean, although some guests noted that some rooms are old and dated. However, the hotel staff is quick to address any issues. The hotel is consistently clean and well-managed with a wonderful pool experience and comfortable beds. Overall, guests can expect a luxurious experience in an excellent location with convenient access to the Emirates Mall.
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Hotel near Golf Courses

Enjoy a relaxing stay and a challenging round of golf on the Ernie Els designed, Troon Golf managed course.

Hotel with Infinity Pool

The hotel boasts a rooftop infinity pool in the heart of Dubai which offers outstanding panoramic views over the city and is the ideal spot to take your vacation to another level of relaxation.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types

Deluxe King Room, City view This 35sqm double room offers city views, free WiFi and a LCD flat-screen TV. complimentary access to the Sheraton Fitness Centre and outdoor swimming pools on the 24th floor rooftop, complimentary daily shuttle service to Kite Beach and complimentary valet parking.

Deluxe Twin Room, City view This 35sqm double room offers city views, free WiFi and a LCD flat-screen TV. complimentary access to the Sheraton Fitness Centre and outdoor swimming pools on the 24th floor rooftop, complimentary daily shuttle service to Kite Beach and complimentary valet parking.

Superior Twin Room, City View This 35sqm double room features city views, free WiFi and a LCD flat-screen TV. complimentary access to the Sheraton Fitness Centre and outdoor swimming pools on the 24th floor rooftop, complimentary daily shuttle service to Kite Beach and complimentary valet parking.

Grand Deluxe King Room, Skyline View This is 35sqm double room, free WiFi and a LCD flat-screen TV.complimentary access to the Sheraton Fitness Centre and outdoor swimming pools on the 24th floor rooftop, complimentary daily shuttle service to Kite Beach and complimentary valet parking.

Superior King Room, City view This 35sqm double room offers city views, free WiFi and a LCD flat-screen TV. complimentary access to the Sheraton Fitness Centre and outdoor swimming pools on the 24th floor rooftop, complimentary daily shuttle service to Kite Beach and complimentary valet parking.

Grand Deluxe Twin Room, Skyline View This is 35sqm room, has an LCD flat screen TV, and complimentary high speed WiFi. complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the Kite Beach, and complimentary valet parking.

Club King Room, Skyline view - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 35sqm room offers views of Al Barsha or Dubai skyline views from higher floors, an LCD flat screen TV and complimentary high speed WiFi. The room also offers complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the Kite Beach, and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay.. - Shoeshine upon request. - Complimentary high speed internet access.

Club Twin Room, Skyline view - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 35sqm room offers views of Al Barsha or Dubai skyline views from higher floors, an LCD flat screen TV, and complimentary high speed WiFi. The room also offers complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the La Mer, and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay.. - Shoeshine upon request. - Complimentary high speed internet access.

Deluxe 1 Bedroom King Suite, Sofa bed - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 55sqm suite features city views, an LCD flat screen TV in the living room and the bedroom, complimentary high speed WiFi, and a separate living room with a sofa bed. The suite offers a walk-in shower, complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the Kite Beach, and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay. - Shoeshine upon request.

Grand Deluxe 1 Bedroom Suite, Sofa bed - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 67sqm suite offers skyline views, an LCD flat screen TV, and complimentary high speed WiFi. The suite features a separate living room with a sofa bed, and the bathroom features a walk-in shower. The room also offers complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the Kite Beach, and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay.. - Shoeshine upon request. - Complimentary high speed internet access.

Amiri Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 108sqm suite offers skyline views, an LCD flat screen TV, and complimentary high speed WiFi. The suite features a separate living room with a sofa bed, a master bedroom with an ensuite bathroom, a dining area, and a kitchenette featuring a microwave and fridge. The bathroom features a walk-in shower. The room also offers complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the Kite Beach, and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay.. - Shoeshine upon request. - Complimentary high speed internet access.

Presidential 1 Bedroom Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The 153sqm suite offers skyline views, an LCD flat screen TV, and complimentary high speed WiFi. The suite features a separate living room with a sofa bed, a master bedroom with an ensuite bathroom and walk-in closet, a dining area, and a kitchenette featuring a microwave and fridge. The bathroom features a walk-in shower. The room also offers complimentary in-room coffee and tea making facilities, complimentary access to the Sheraton Fitness Center and outdoor swimming pools on the 24th floor rooftop, complimentary shuttle service daily to the La Mer andKite Beach , and complimentary valet parking. The room also offers complimentary access to the Sheraton Club Lounge, open from 6:00 until 23:00. The Lounge offers: - Complimentary breakfast from 6:00 until 11:00. - Happy hour in the lounge from 18:00-20:00 with selected alcoholic beverages, snacks and canapes. - Cookies and Arabic sweets, tea, coffee and soft beverages served throughout the day. - Complimentary pressing or ironing of 3 pieces of laundry per stay.. - Shoeshine upon request. - Complimentary high speed internet access.

Family Deluxe Room - 2 bedrooms The family room's kitchenette, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 3 beds.

Family Club Room - 2 bedrooms- Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments & Canapes The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The family room's kitchenette, which has a refrigerator, is available for cooking and storing food. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as executive lounge access. The unit offers 3 beds.

Family Deluxe Suite, 2 bedrooms This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 4 beds.

Executive Family Suite This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 4 beds.

Three Bedroom Family Suite This spacious suite comes with 2 living rooms, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 6 beds.

About Sheraton Mall of the Emirates Hotel, Dubai

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Guest Reviews

8.4

Very Good

Location

If you're looking for a hotel in Dubai that's perfectly situated for all your shopping needs, look no further than the Sheraton Mall of the Emirates Hotel. It couldn't be easier to get to the Mall of the Emirates, as the hotel is right next door with direct access. You'll also appreciate the close proximity to the metro, so you can easily explore all the sights Dubai has to offer without having to worry about traffic. Guests consistently rave about the excellent location, making this one of the best-located hotels in the city. Many guests were impressed with views of the Burj Khalifa and Burj Al Arab from their rooms. Even those who didn't come for shopping still appreciated the central location and easy access to public transportation. You'll love the convenience of being in the heart of the action without all the traffic noise. The staff are friendly and accommodating, making this hotel the perfect base for your Dubai adventure.

Breakfast

If you're a morning person and always looking forward to a delicious and satisfying breakfast, then Sheraton Mall of the Emirates Hotel in Dubai definitely won't disappoint. Guests rave about the vast selection of options available with something for every taste and diet. The food is super delicious with many describing the breakfast buffet as amazing and excellent, while others loved the varied and decent selection. Even those with specific dietary needs were happy with their breakfast, although some noted that options for vegans and lactose-free milk were limited. However, the staff was more than accommodating, happy to make any adjustments needed. Overall, the breakfasts received high praise and were said to be worth every penny.

Rooms

Sheraton Mall of the Emirates Hotel in Dubai offers spacious and super clean rooms with a good location. Most guests enjoyed the comfort and cleanliness of the rooms, as well as the well-equipped furnishings. The staff, mall and room service were also mentioned positively. However, some guests did not appreciate the old and dated look of some of the rooms and some experienced strange smells, dust, or uncleanliness. Some also mentioned issues with amenities, air conditioning, or uncomfortable beds. Yet, there were some who praised the excellent room quality, size and views. Overall, the hotel offers a luxurious experience in an excellent location with convenient access to the Emirates Mall.

Beds

If you're looking for restful nights during your stay, Sheraton Mall of the Emirates Hotel, Dubai has got you covered. Many guests have reported that the beds and pillows are extremely comfortable with some going as far as to say it's the best sleep they've had in a long time. Comfy, cozy and perfect for recharging after a day of exploring the city. Even better, the hotel has taken note of guests' feedback about uncomfortable extra beds and pillows and is working to improve them. So, all in all, you won't have to worry about a thing when it comes to getting a good night's rest at Sheraton Mall of the Emirates Hotel, Dubai!

Cleanliness

The Sheraton Mall of the Emirates Hotel in Dubai receives high praise for its cleanliness from satisfied guests. Positive feedback highlights that the hotel is spotless and well managed, providing clean and comfortable rooms in a good location. Guests appreciate the cleanliness of the room and the helpfulness of the staff. Some minor issues were reported such as old carpets and left-over food from previous guests, however, these did not detract from overall positive experiences. Some guests did express dissatisfaction with the cleanliness of their rooms and mentioned a bad smell, but the hotel staff was able to address and remedy the situation promptly. The hotel has been consistently clean since 2011 and the location near the mall is also appreciated by guests. Overall, guests can expect a nice and clean hotel experience at the Sheraton Mall of the Emirates in Dubai.

Staff

The staff at Sheraton Mall of the Emirates Hotel, Dubai receive high praise from guests with many commenting on their friendliness and helpfulness. Specific individuals mentioned include Mr. Sameh at the front desk, Ramadam at reception, Rahul in housekeeping and the trainee manager in the restaurant from Udipur. There were a few negative reviews about some reception staff being rude, but overall, the majority of guests found the staff to be polite, welcoming and well-trained. Alicia, Salma and Shikha also stood out for their exceptional service. Guests appreciated the convenience of the hotel's location and the helpfulness of staff in arranging various services including doctors for unwell guests.

Pool

The Sheraton Mall of the Emirates Hotel in Dubai offers a wonderful pool experience for its guests with amenities such as a nice rooftop pool for tanning, a great poolside staff, an outdoor heated infinity pool and a rooftop pool with excellent views. The hotel also boasts direct access to the Mall of the Emirates, conveniently located on the second floor with shops such as Carrefour and Starbucks nearby. Overall, guests appreciated the location and facilities of the hotel. Though some small issues were mentioned, such as a lack of a women-only pool or a café serving drinks by the pool, most guests had nothing but positive things to say about the pool and their stay in general.

Yes, Sheraton Mall of the Emirates Hotel, Dubai has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Sheraton Mall of the Emirates Hotel, Dubai.

No, Sheraton Mall of the Emirates Hotel, Dubai doesn't allow dogs.

Yes, parking facilities are available at Sheraton Mall of the Emirates Hotel, Dubai.

Yes, Sheraton Mall of the Emirates Hotel, Dubai has a gym.

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