Royal Falcon Hotel
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Summary of reviewsLocated in a vibrant part of the city, the Royal Falcon Hotel is highly praised for its excellent location. Just steps away from Salah Al Din Metro Station, the hotel offers unparalleled convenience for city explorers. The proximity to the metro station, bus stops and the Dubai International Airport makes it a practical choice for travelers. Guests appreciate the bustling surroundings, which include supermarkets, malls like Al Ghurair and Reef Malls and a variety of restaurants and cafes within walking distance.
The breakfast at the hotel garners mixed reviews. Some guests find it delicious, tasty and filling with a good variety of options including continental dishes and a typical 3-star hotel buffet. However, many guests express dissatisfaction due to limited selection, repetitive menus and subpar quality. It seems room for improvement exists in providing a more varied and higher standard breakfast.
Regarding dinner, the hotel's restaurant offers good meals in a clean and friendly atmosphere. However, some guests found the kitchen staff unhelpful and preferred the numerous nearby dining options for better value and variety, especially for late-night orders.
The rooms at Royal Falcon Hotel receive mixed feedback. Positive reviews highlight clean and spacious rooms with comfortable bedding and appreciated daily cleaning services. Some guests described their rooms as very nice and beyond imagination and the hotel's location close to the airport adds to the convenience. However, significant concerns include the presence of pests like cockroaches and bedbugs, inconsistent cleanliness, noise from the nightclub and streets and maintenance issues such as non-functional telephones and dribbling water pressure.
Cleanliness is another area with mixed reviews. Some guests found the hotel clean and well-maintained, but many noted issues with pests, dirty bathrooms, unclean beddings and persistent cigarette smells. There’s a clear need for improved cleaning protocols and better hygiene practices.
Staff experiences are varied with many guests praising the team for being friendly, polite and helpful, specifically mentioning individuals like Kethal, Mr. Ashim and Mr. Sabir for their excellent hospitality. However, some guests reported rude and unprofessional behavior from the reception staff, highlighting a need for consistency in customer service.
The wifi experience at the hotel is inconsistent. While some guests found the connection good and high-speed at times, others faced significant issues with spotty, slow or non-functional wifi, particularly during evening hours. Reliable and consistent internet access needs improvement.
Finally, the hotel is not considered family-friendly with many reviewers indicating it is not suitable for family stays due to various discomforts and inappropriate facilities such as a problematic club downstairs. This hotel is deemed better suited for solo travelers or those without children.
While the beds received positive feedback for comfort and cleanliness from some guests, others experienced issues with old and damaged beds, bed bugs and unclean linens. This inconsistency in bed quality and hygiene impacts the overall guest experience.
In summary, while the Royal Falcon Hotel has some strong points, particularly its location and certain aspects of its service, there are significant areas that need improvement, particularly in cleanliness, maintenance and consistency in service.
Categories
The breakfast at the hotel garners mixed reviews. Some guests find it delicious, tasty and filling with a good variety of options including continental dishes and a typical 3-star hotel buffet. However, many guests express dissatisfaction due to limited selection, repetitive menus and subpar quality. It seems room for improvement exists in providing a more varied and higher standard breakfast.
Regarding dinner, the hotel's restaurant offers good meals in a clean and friendly atmosphere. However, some guests found the kitchen staff unhelpful and preferred the numerous nearby dining options for better value and variety, especially for late-night orders.
The rooms at Royal Falcon Hotel receive mixed feedback. Positive reviews highlight clean and spacious rooms with comfortable bedding and appreciated daily cleaning services. Some guests described their rooms as very nice and beyond imagination and the hotel's location close to the airport adds to the convenience. However, significant concerns include the presence of pests like cockroaches and bedbugs, inconsistent cleanliness, noise from the nightclub and streets and maintenance issues such as non-functional telephones and dribbling water pressure.
Cleanliness is another area with mixed reviews. Some guests found the hotel clean and well-maintained, but many noted issues with pests, dirty bathrooms, unclean beddings and persistent cigarette smells. There’s a clear need for improved cleaning protocols and better hygiene practices.
Staff experiences are varied with many guests praising the team for being friendly, polite and helpful, specifically mentioning individuals like Kethal, Mr. Ashim and Mr. Sabir for their excellent hospitality. However, some guests reported rude and unprofessional behavior from the reception staff, highlighting a need for consistency in customer service.
The wifi experience at the hotel is inconsistent. While some guests found the connection good and high-speed at times, others faced significant issues with spotty, slow or non-functional wifi, particularly during evening hours. Reliable and consistent internet access needs improvement.
Finally, the hotel is not considered family-friendly with many reviewers indicating it is not suitable for family stays due to various discomforts and inappropriate facilities such as a problematic club downstairs. This hotel is deemed better suited for solo travelers or those without children.
While the beds received positive feedback for comfort and cleanliness from some guests, others experienced issues with old and damaged beds, bed bugs and unclean linens. This inconsistency in bed quality and hygiene impacts the overall guest experience.
In summary, while the Royal Falcon Hotel has some strong points, particularly its location and certain aspects of its service, there are significant areas that need improvement, particularly in cleanliness, maintenance and consistency in service.
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About Royal Falcon Hotel
License: 551904
Guest Reviews
Location
In addition to the metro, the hotel is close to bus stops and is a short distance from the Dubai International Airport, making it a practical choice for those arriving by air. The area surrounding the hotel is bustling with numerous supermarkets, malls like Al Ghurair and Reef Malls and a variety of restaurants and cafes, all within walking distance. This offers guests the advantage of having essential services and dining options just around the corner.
Overall, guests find the Royal Falcon Hotel’s location to be a significant asset, enhancing their stay with convenient transport options, proximity to markets and accessibility to various city amenities. This makes it a favored choice for travelers seeking a well-connected and lively base during their visit.
Breakfast
However, many guests express dissatisfaction with the breakfast. Common complaints mention the limited selection, repetition of the same Indian menu daily and the overall lack of variety. Some guests find the quality and standard of the breakfast below expectations, describing it as poor, cold or not worth the money paid. Others feel the breakfast does not cater well to all guests, particularly non-Indian food preferences. A significant number of reviews mention that breakfast is not good or even describe it as horrible, leading to negative impressions.
In summary, while some guests do enjoy the breakfast offering at Royal Falcon Hotel, it is clear that many find room for improvement in variety, quality and catering to diverse tastes.
Dinner
Rooms
However, there were several negative aspects highlighted by guests. A recurring issue was the presence of cockroaches and bedbugs in some rooms, contributing to an overall pest control problem. Cleanliness seemed inconsistent with reports of very dirty conditions, moldy bathrooms and rooms smelling of cigarette smoke. Some rooms were described as small, old and worn out, needing updates and repairs. Noise from the nightclub and streets disturbed the stay of several guests and some rooms lacked internet access.
Maintenance and facilities also drew criticism; there were mentions of non-functional telephones, dribbling water pressure and problems with room equipment. Issues ranged from unopenable windows and congested spaces to dampness and bad sewage smells. The lack of room clocks and furniture that appeared old and worn out further marred the guest experience.
In summary, while the Royal Falcon Hotel offers some spacious and comfortable rooms, there are significant concerns regarding cleanliness, pests, noise and maintenance that need to be addressed. The experience may vary widely, so potential guests should weigh these factors when considering a stay at this hotel.
Beds
However, some guests experienced significant issues. Several reviews pointed out that the beds were old, damaged and even some instances of bed bugs were reported. Issues such as unclean beds, itchy bed linens and stained sheets also dampened the overall experience for others. The presence of bed bugs further exacerbated discomfort, leading to disturbed sleep for some visitors. Additionally, infrastructural problems such as torn pillows and inadequate towels added to the dissatisfaction.
In summary, while there are positive remarks regarding bed comfort and cleanliness, inconsistency in the bed quality and hygiene standards at Royal Falcon Hotel significantly impacts the guest experience.
Cleanliness
Staff
On a more critical note, some guests reported experiences with uncooperative and unfriendly staff, particularly at the reception. There are instances where the reception team was described as rude and not very professional with some guests feeling mistreated or that their requests were not respected.
Overall, while there are areas for improvement, particularly in consistency and reception staff training, many visitors appreciated the generally helpful and friendly demeanor of the Royal Falcon Hotel's personnel.
Wi-Fi
Family
No, Royal Falcon Hotel doesn't have any pool.
Yes, a spa is available at Royal Falcon Hotel.
No, Royal Falcon Hotel doesn't allow dogs.
No, parking facilities aren't available at Royal Falcon Hotel.
No, Royal Falcon Hotel doesn't have a gym.
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