Novotel Jumeirah Village Triangle
Dubai
25.04167000,
55.18795000
,
B1 Joory Street District 3 Po Box 450763 Jumeirah Village Triangle
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Summary of reviewsNovotel Jumeirah Village Triangle offers a variety of experiences to its guests with a notable emphasis on positive aspects across key categories.
The location provides a peaceful retreat in a quiet, residential area with convenient highway access, making it ideal for those with rental cars. While it's somewhat removed from main tourist attractions and public transport hubs, access to Dubai Marina and key sites like Burj Khalifa via taxi remains feasible. The proximity to Expo 2020 and Global Village also adds value for event-goers.
Breakfast receives widespread acclaim for its extensive variety and delicious offerings, particularly the pancakes. The beautiful breakfast area and helpful staff enhance the experience, although occasional crowding and some concerns about variety and food temperature are noted. Dinner service also garners positive remarks for taste, quality and friendly staff, despite some feedback suggesting a need for more variety and vegetarian options.
The rooms are often praised for their spaciousness, cleanliness and modern design. Guests appreciate the comfortable beds and excellent views, although there are occasional complaints about cleanliness, maintenance issues and slow room service. Nonetheless, the overall comfort and modern aesthetics of the rooms stand out.
Cleanliness is generally well-regarded with many guests commending the immaculate conditions of the hotel and its facilities. However, there are reports citing inconsistencies in housekeeping and occasional issues such as dirty carpets and mold in bathrooms.
Staff at the hotel are frequently described as friendly, welcoming and professional. Individuals like housekeepers Nauman and Nixon and reception staff Salima and Hussein, receive particular praise. Yet, there are some mentions of slow or unresponsive service, particularly at check-in, suggesting room for improvement in training and consistency.
The free WiFi service is generally appreciated for its robustness and speed, though it occasionally suffers from slow or unreliable connections, which are often quickly addressed by the staff.
The gym facilities receive positive feedback for being spacious, well-equipped and open 24/7, contributing to a satisfactory fitness experience. The pool area with beautiful views and a well-maintained environment, is a highlight for many. Families particularly enjoy the dedicated children's pool and mini waterpark, despite some concerns about pool temperature and overcrowding during peak times.
Parking facilities are largely praised for being abundant, convenient and free with some minor criticisms regarding narrow spaces and occasional valet service delays.
A standout feature of the hotel is its family-friendly environment, offering numerous amenities and activities for children, such as a kids' pool, mini waterpark, soft playroom and indoor playground. The spacious family rooms and special packages enhance the appeal for family stays, ensuring both parents and children have an enjoyable experience.
Overall, Novotel Jumeirah Village Triangle is well-suited for travelers seeking a quieter stay with family-friendly amenities, modern facilities and commendable service, although there is room for improvement in certain service and maintenance areas.
Categories
The location provides a peaceful retreat in a quiet, residential area with convenient highway access, making it ideal for those with rental cars. While it's somewhat removed from main tourist attractions and public transport hubs, access to Dubai Marina and key sites like Burj Khalifa via taxi remains feasible. The proximity to Expo 2020 and Global Village also adds value for event-goers.
Breakfast receives widespread acclaim for its extensive variety and delicious offerings, particularly the pancakes. The beautiful breakfast area and helpful staff enhance the experience, although occasional crowding and some concerns about variety and food temperature are noted. Dinner service also garners positive remarks for taste, quality and friendly staff, despite some feedback suggesting a need for more variety and vegetarian options.
The rooms are often praised for their spaciousness, cleanliness and modern design. Guests appreciate the comfortable beds and excellent views, although there are occasional complaints about cleanliness, maintenance issues and slow room service. Nonetheless, the overall comfort and modern aesthetics of the rooms stand out.
Cleanliness is generally well-regarded with many guests commending the immaculate conditions of the hotel and its facilities. However, there are reports citing inconsistencies in housekeeping and occasional issues such as dirty carpets and mold in bathrooms.
Staff at the hotel are frequently described as friendly, welcoming and professional. Individuals like housekeepers Nauman and Nixon and reception staff Salima and Hussein, receive particular praise. Yet, there are some mentions of slow or unresponsive service, particularly at check-in, suggesting room for improvement in training and consistency.
The free WiFi service is generally appreciated for its robustness and speed, though it occasionally suffers from slow or unreliable connections, which are often quickly addressed by the staff.
The gym facilities receive positive feedback for being spacious, well-equipped and open 24/7, contributing to a satisfactory fitness experience. The pool area with beautiful views and a well-maintained environment, is a highlight for many. Families particularly enjoy the dedicated children's pool and mini waterpark, despite some concerns about pool temperature and overcrowding during peak times.
Parking facilities are largely praised for being abundant, convenient and free with some minor criticisms regarding narrow spaces and occasional valet service delays.
A standout feature of the hotel is its family-friendly environment, offering numerous amenities and activities for children, such as a kids' pool, mini waterpark, soft playroom and indoor playground. The spacious family rooms and special packages enhance the appeal for family stays, ensuring both parents and children have an enjoyable experience.
Overall, Novotel Jumeirah Village Triangle is well-suited for travelers seeking a quieter stay with family-friendly amenities, modern facilities and commendable service, although there is room for improvement in certain service and maintenance areas.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Novotel Jumeirah Village Triangle offers a mixed experience when it comes to its location. On the positive side, the hotel is situated in a peaceful, residential area, providing a calm retreat away from the bustling city center. The neighborhood is described as nice and quiet with easy access to major highways, making it convenient for those with a rental car. Access to Dubai Marina and major attractions like Burj Khalifa is manageable, taking around 20-30 minutes by taxi. The hotel is also notably close to Expo 2020 and Global Village, making it convenient for specific events and activities.
However, the hotel is far from the main tourist attractions, shopping malls and public transportation hubs like the metro, which means car or taxi rides are necessary for most outings. The property's location near the highway can also result in significant noise throughout the day. For guests without their own car, the distance to key sites and the reliance on taxis can be a drawback, leading some to find the location less than ideal for sightseeing. Additionally, there are limited activities, restaurants and services within walking distance and some guests mentioned the surrounding area feels unfinished due to ongoing constructions.
Overall, Novotel Jumeirah Village Triangle's location suits travelers looking for a quieter stay with easy highway access, but it may be less convenient for those who prefer to be closer to the city's main attractions and public transport options.
Guests at Novotel Jumeirah Village Triangle have shared various opinions about the breakfast experience. Many commend the breakfast for its large menu and extensive variety, describing it as phenomenal, superb and excellent. Positive feedback highlights the delicious food, particularly the pancakes and the beautiful breakfast area that prevents overcrowding. Additionally, guests appreciate the breakfast's value and diverse global cuisine offerings.
However, some feel there is room for improvement, noting repetitive menus and a lack of options for vegetarians and fresh fruits. A few guests found the breakfast overpriced and suggested adding more variety. Issues with food being served cold and inadequate replenishment were also mentioned.
Crowding and long wait times during breakfast were frequently cited, especially during holidays or peak times, leading to a less enjoyable dining experience. Despite these concerns, the staff's helpfulness and the delightful food often left a positive impression on many guests.
The dinner experience at Novotel Jumeirah Village Triangle has received mixed reviews from guests. On the positive side, many guests praised the taste and quality of the food with phrases like "food is very tasty" and "the food they serve is delicious at dinner." The buffet dinner at the Thyme Restaurant is noted for its variety with some guests highlighting the range of options available. Additionally, the fast service and friendly staff at the restaurant contribute positively to the dining experience. The reservations surrounding the dinner primarily revolve around the limited gastronomic offer and the need for more vegetarian meal options. Some guests found the dinner buffet to be overly simple with a few remarking the food was often cold. There's also feedback suggesting the menu has a limited selection, which impacted the overall dining experience. Despite these drawbacks, the ambiance of the pool bar during the evening and the service at Thyme Restaurant received commendations, enhancing the overall stay at the hotel.
Novotel Jumeirah Village Triangle offers mixed experiences when it comes to their rooms, broadly characterized by their spaciousness and cleanliness but also marked by some furnishings and service shortfalls. Guests frequently praise the large, comfy rooms with excellent views, describing them as clean, modern and spacious. The beds are generally noted as comfortable, contributing to a relaxing stay. The hotel interiors are new and well-kept, giving an overall impression of a contemporary and stylish property.
However, several reviews pointed out various issues that detract from the otherwise positive room experience. Common complaints include a lack of thorough cleanliness, rooms not being ready on time and pervasive bad smells, including cigarette odor in non-smoking rooms and sewage smells. Room service is often described as slow and sometimes unresponsive with basic amenities sometimes missing or incomplete.
The lighting in both rooms and corridors is often mentioned as gloomy and some rooms lack balconies, which was a disappointment to some guests. Maintenance issues like water leaks, blocked bathtubs and malfunctioning air conditioning were occasionally reported.
Despite these setbacks, the hotel’s spacious and well-designed rooms, along with the friendly and accommodating staff, make it a favorable choice for those prioritizing comfort and space. Nonetheless, improvements in cleanliness and maintenance, as well as enhanced room service, would significantly elevate the overall guest experience.
At Novotel Jumeirah Village Triangle, guests have shared mixed opinions about the bedding experience. Many have highlighted that the hotel features comfortable beds, often describing them as comfy and very comfortable to sleep on. Cleanliness of the beds has generally been appreciated with guests noting that the beds are clean and the bed linen is changed after an extended stay. Some reviewers specifically mentioned the beds being remarkably comfortable, adding positively to their overall stay.
However, there were consistent concerns about the pillows, frequently described as weak and uncomfortable, causing neck pain. Several guests also pointed out issues with mattresses, which they found to be firm and uncomfortable, occasionally leading to back pain. Sofa beds, in particular, received criticism for being dirty and uncomfortable, especially for children. Occasional reports of broken beds also marred the experience for a few guests.
Despite these issues, some travelers did find that the comfort of the bedding, particularly the main beds, was satisfactory and contributed positively to their stay at the hotel. Overall, while the hotel's beds have their strengths, improvements to the pillows and mattresses could enhance the comfort for future guests.
Novotel Jumeirah Village Triangle offers a mixed experience when it comes to cleanliness. On the positive side, many guests praised the hotel for its modern and clean facilities, describing the property and rooms as immaculate, very clean and tidy. The spacious rooms and nice views also received positive remarks, along with the cleanliness of the pool and overall property management. Guests appreciated the new, well-maintained environment and found the hotel to be both beautiful and peaceful.
However, several reviews indicated significant concerns. Numerous reports of inadequate cleaning practices surfaced, including dirty carpets, musty smells and sightings of cockroaches. Issues such as unclean sofas, stained towels and dust in the kids' playroom were also mentioned. Some guests found the room service to be either slow or ineffective and there were complaints about housekeeping being inconsistent and sometimes completely neglecting room cleaning for days. Other grievances included a dirty balcony, mold in the bathrooms and overall cleanliness not meeting the expected standards.
Despite its modern amenities and overall appeal, it seems the hotel struggles with maintaining consistent cleanliness, which has led to a mixed reception from its guests.
Novotel Jumeirah Village Triangle has a mixed reputation when it comes to their staff. Numerous reviews highlight that guests frequently found the staff to be very friendly, welcoming and professional. The housekeeping staff, especially individuals like Nauman and Nixon, received particular praise for their helpfulness and efficiency. The reception desk also had its moments of commendation with staff members like Salima and Hussein being noted for their exceptional hospitality.
However, some guests experienced issues with service, notably at the reception and check-in with reports of slow and unresponsive service. There were mentions of staff needing better training and being uncooperative at times. Specific individuals such as Ahmed and Alexis brought positive attention to the reception team, but inconsistency seemed prevalent with others noting rude and unhelpful behavior.
Restaurant and pool staff had mixed reviews as well with some guests appreciating their efficiency and friendliness and others finding them inattentive and stressed. The hotel's management team was occasionally highlighted, both positively, for being accommodating and negatively, for poor guest interaction.
Overall, while many guests praised the staff's kindness and the welcoming atmosphere, there were notable areas for improvement, particularly in training and consistency.
The WiFi experience at Novotel Jumeirah Village Triangle presents a mixed bag, leaning generally toward the positive side. Guests frequently noted that the hotel offers free Wi-Fi, which is easily accessible throughout the premises, including in the rooms. The connection is often described as good, robust and with fine speed. Many guests appreciated that the internet was fast and could connect up to three devices effortlessly.
However, there were also several reports of issues with the Wi-Fi. Some guests experienced unreliable and slow connections, occasional disconnections and weak signals. Despite these challenges, some of these issues were quickly rectified by the hotel staff. Overall, while the Wi-Fi service at Novotel Jumeirah Village Triangle generally meets basic needs, there are moments where it could benefit from improvements to ensure a consistently reliable and fast experience for all guests.
The gym at Novotel Jumeirah Village Triangle has received largely positive feedback from guests with many praising its spacious and well-equipped environment. Patrons have appreciated the modern facilities, including the saunas available in each locker room, which add a touch of luxury. The gym is well-maintained, open 24/7 and inclusive of diverse equipment catering to various fitness needs.
Guests have noted that the gym regularly receives improvements and upgrades, ensuring a contemporary workout space. Despite some occasional mentions of closures and equipment issues, most reviews highlight the gym's positive attributes, including the presence of an attentive gym instructor and the cleanliness of the facilities. Overall, the fitness amenities offer a satisfactory experience, complementing the other wellness facilities such as a pool, steam room and spa, although there is room for better management and communication regarding facility closures.
The pool area at Novotel Jumeirah Village Triangle receives high praise for its picturesque views and inviting atmosphere. Guests particularly appreciate the beautiful, well-maintained and heated pools, especially highlighting the dedicated children’s pool and the splash area, which are sources of great enjoyment for families. The presence of a mini water park adds an extra layer of fun for kids, making it a favorite feature for many visitors. The poolside lounging options, cabanas and facilities are also noted positively, contributing to a comfortable and relaxing experience.
However, several reviews mention some areas needing improvement. Concerns about the pool's temperature being too cold were commonly expressed with the heater not always functioning effectively. Overcrowding, especially during peak times and holidays, is another issue that detracts from the enjoyment, sometimes leading to a lack of available towels. Additionally, the pool’s maintenance and cleanliness come under scrutiny with some facilities being perceived as not up to standard.
Despite occasional operational hiccups and busy periods, the pools, alongside the well-trained lifeguards and friendly staff, generally play a significant role in creating a pleasant stay for guests at the hotel.
The reviews for parking at Novotel Jumeirah Village Triangle highlight a mix of experiences, but predominantly positive aspects shine through. Guests appreciated the abundance of free parking, mentioning that it was both plentiful and convenient. Many found the self-parking system efficient and the presence of indoor and basement parking was a notable comfort. Additionally, the parking area was described as quiet, safe and well-covered, contributing to an overall satisfactory experience.
However, there were some criticisms, such as narrow parking spaces and slow valet service, especially for larger vehicles. Despite these issues, the hotel's complimentary parking was frequently praised with guests finding it easy to access and consistently available. Some minor confusion regarding elevator access and parking spot locations was noted, but these did not overshadow the generally positive feedback on parking facilities.
Novotel Jumeirah Village Triangle is a prime destination for families seeking an enjoyable and child-friendly vacation experience. The hotel boasts numerous amenities and facilities that cater specifically to families, ensuring both parents and children have a memorable stay. Parents can appreciate the excellent family atmosphere and the calm, comfortable environment, while the little ones revel in the various activities designed just for them.
The children's pool areas, including a dedicated kids' pool and mini waterpark, are particularly praised. These spaces are described as beautiful and well-maintained, providing a safe and fun environment for kids to splash around. Lifeguards are attentive, which enhances the sense of security for families. Additional amenities such as the soft play room and indoor playground further contribute to the hotel's family appeal.
The family rooms are spacious and comfortable, perfect for accommodating larger groups. Families also have access to special packages, making the stay both enjoyable and cost-effective. Onsite, there are plenty of water games and children's activities to keep young guests entertained. The hotel's facilities extend beyond just pools with a fully-equipped splash park and a variety of games suitable for children, ensuring there's never a dull moment.
The hotel environment is ultra-family friendly, lacking bars and nightlife to maintain a serene atmosphere that’s great for family rest and relaxation. Adding to the convenience, the hotel is located away from the crowds, offering a peaceful retreat.
In summary, Novotel Jumeirah Village Triangle delivers an exceptional experience for families with kids, combining top-notch amenities, a welcoming atmosphere and a commitment to safety and enjoyment for all ages. It’s highly recommended for those looking to spend quality family time in a warm and accommodating setting.
Located in the heart of Jumeirah Village Triangle, the Novotel offers an elegant and modern experience that upholds its four-star rating. The hotel is especially family-friendly, boasting enjoyable water games for children and a pleasing pool area. Within its contemporary facilities, guests can expect spacious rooms that stand out among other four-star establishments.
While it newly opened, the hotel's cleanliness and polite staff have earned positive remarks, ensuring a welcoming atmosphere. The accommodations at Novotel Jumeirah Village Triangle offer a luxurious feel with modern amenities and good Wi-Fi, making it a top choice for both business travelers and families. The multiple restaurants on-site receive commendations for their quality, though the breakfast variety has left some visitors expecting more.
The quality of service is aligned with the standards of Accor and the typical Novotel brand, offering a generally satisfying experience. Nevertheless, some issues like the condition of the room furniture and slow processes have been noted. Despite these minor setbacks, the hotel's affordability coupled with its location and high-quality services make it a worthwhile stay for those seeking a reliable four-star experience.
Novotel Jumeirah Village Triangle is highly regarded for its business-friendly environment, making it an excellent choice for business travelers. The hotel boasts a variety of facilities tailored to professional needs, including a properly equipped business center and spacious, professional meeting rooms. The business lounge and office facilities provided are noted to be ideal for setting up temporary workspaces or conducting meetings.
Business travelers appreciate the hotel's ambiance, which is conducive to productivity and professional gatherings. Conference facilities and wi-fi services are favorable, ensuring that guests can stay connected and conduct their work seamlessly. Executive rooms have received positive feedback for being well-suited to business stays, providing comfort and necessary amenities.
However, it's worth noting that the front desk services can be slow and often too busy to handle high call volumes efficiently. Additionally, while the hotel excels in providing a business-oriented environment, it may not be the best choice for travelers looking to explore Dubai, as its location is more suited for those who are in the city primarily for work.
In summary, Novotel Jumeirah Village Triangle stands out for its comprehensive business amenities and is recommended for those seeking a business-centered accommodation in Dubai.
Novotel Jumeirah Village Triangle has garnered positive feedback regarding its accessibility features for guests with disabilities. The hotel is described as easily accessible, making entry and movement around the property straightforward. Guests have appreciated the accessible rooms specifically designed to cater to those with disabilities, featuring accessible lifts, entrances and bathrooms. The presence of ramp access and designated accessible car parks further enhances convenience.
The hotel prioritizes accessibility, accommodating differently-abled guests with ease. The location of the property is described as accessible with direct access to nearby amenities like IBN mall. Families have found the hotel to be a delightful stay with amenities like a children's pool and entertainment areas adding to the overall experience.
Overall, Novotel Jumeirah Village Triangle ensures that accessibility is a priority, providing a comfortable and inclusive environment for all guests. The rooms are not only accessible but also spacious and clean, making it a commendable option for travelers seeking an accessible and family-friendly accommodation.
Novotel Jumeirah Village Triangle features a heated pool that guests have found to be a significant perk. The temperature control in the pool ensures a comfortable swimming experience, making it ideal for a relaxing dip. There are also splash areas equipped with heaters, which are particularly appealing for those looking to enjoy a warm swim. However, it's worth noting that some guests mentioned the kids' pool lacked a heater and felt cold. Generally, the main heated pool consistently provides a well-maintained, pleasant temperature for swimmers.
The outdoor pool facilities at Novotel Jumeirah Village Triangle have generally left guests with positive impressions. The hotel boasts two swimming pools, including a dedicated adult pool and a children's pool with city views. The outdoor pool areas are described as well-maintained and family-friendly, offering various activities that keep both adults and kids entertained. Guests can enjoy a leisurely experience with comfortable lounging areas and pool cabanas, enhancing their relaxation by the poolside. Lifeguards add a layer of safety and music by the pool adds to the vibrant atmosphere.
For children, the outdoor water activities and kids' water park have been highlighted as particularly fun and engaging with slides and water games providing endless entertainment. The adults' pool benefits from full-day sun and temperature control, making it a comfortable spot for a sun-soaked day. However, some reviews mentioned that the pools could benefit from more shade and better maintenance.
While many praised the pool's cleanliness and the enjoyable outdoor experience, some guests felt the pool temperature was on the colder side and the children's pool had restricted hours during the hotter parts of the day. Despite these minor drawbacks, the overall sentiment towards the pool facilities is favorable with many guests stating that their families loved the pool amenities at the hotel.
Novotel Jumeirah Village Triangle offers a quiet and private setting, ideal for honeymooners and couples seeking a romantic getaway. The hotel is lauded for its recently renovated facilities, ensuring a modern and comfortable stay. Guests frequently highlight the romantic atmosphere of the hotel, making it a suitable choice for special occasions such as marriage anniversaries and honeymoons. The staff is noted for their friendliness, enhancing the overall experience for visitors. Additionally, the dining options, including a nice iftar dinner during Ramadan, contribute to the hotel's appeal as a five-star destination. Although there are some minor gaps in honeymoon-specific texts, the overall feedback suggests it is a good place for a romantic stay.
Novotel Jumeirah Village Triangle appears to be a splendid choice for couples seeking a romantic getaway. The hotel has been commended for successfully providing a romantic atmosphere with several mentions of romantic setups and activities specifically designed for couples. Guests have praised it for being a suitable venue for special occasions like marriage anniversaries and honeymoons, highlighting the hotel's ability to cater to romantic escapades.
The ambiance, enhanced by the room options such as those with balconies, ensures a pleasant and intimate stay. The overall atmosphere exudes romance, further enriched by the hotel's modern contemporary style and thoughtful design. Located conveniently within the city center, it offers easy access to good restaurants and beautiful views, which only adds to its appeal for couples. Overall, the romantic scenes and settings at Novotel Jumeirah Village Triangle create a lovely and memorable experience for those visiting with their significant other.
Location Show Map
Location
However, the hotel is far from the main tourist attractions, shopping malls and public transportation hubs like the metro, which means car or taxi rides are necessary for most outings. The property's location near the highway can also result in significant noise throughout the day. For guests without their own car, the distance to key sites and the reliance on taxis can be a drawback, leading some to find the location less than ideal for sightseeing. Additionally, there are limited activities, restaurants and services within walking distance and some guests mentioned the surrounding area feels unfinished due to ongoing constructions.
Overall, Novotel Jumeirah Village Triangle's location suits travelers looking for a quieter stay with easy highway access, but it may be less convenient for those who prefer to be closer to the city's main attractions and public transport options.
Breakfast
However, some feel there is room for improvement, noting repetitive menus and a lack of options for vegetarians and fresh fruits. A few guests found the breakfast overpriced and suggested adding more variety. Issues with food being served cold and inadequate replenishment were also mentioned.
Crowding and long wait times during breakfast were frequently cited, especially during holidays or peak times, leading to a less enjoyable dining experience. Despite these concerns, the staff's helpfulness and the delightful food often left a positive impression on many guests.
Dinner
Rooms
However, several reviews pointed out various issues that detract from the otherwise positive room experience. Common complaints include a lack of thorough cleanliness, rooms not being ready on time and pervasive bad smells, including cigarette odor in non-smoking rooms and sewage smells. Room service is often described as slow and sometimes unresponsive with basic amenities sometimes missing or incomplete.
The lighting in both rooms and corridors is often mentioned as gloomy and some rooms lack balconies, which was a disappointment to some guests. Maintenance issues like water leaks, blocked bathtubs and malfunctioning air conditioning were occasionally reported.
Despite these setbacks, the hotel’s spacious and well-designed rooms, along with the friendly and accommodating staff, make it a favorable choice for those prioritizing comfort and space. Nonetheless, improvements in cleanliness and maintenance, as well as enhanced room service, would significantly elevate the overall guest experience.
Beds
However, there were consistent concerns about the pillows, frequently described as weak and uncomfortable, causing neck pain. Several guests also pointed out issues with mattresses, which they found to be firm and uncomfortable, occasionally leading to back pain. Sofa beds, in particular, received criticism for being dirty and uncomfortable, especially for children. Occasional reports of broken beds also marred the experience for a few guests.
Despite these issues, some travelers did find that the comfort of the bedding, particularly the main beds, was satisfactory and contributed positively to their stay at the hotel. Overall, while the hotel's beds have their strengths, improvements to the pillows and mattresses could enhance the comfort for future guests.
Cleanliness
However, several reviews indicated significant concerns. Numerous reports of inadequate cleaning practices surfaced, including dirty carpets, musty smells and sightings of cockroaches. Issues such as unclean sofas, stained towels and dust in the kids' playroom were also mentioned. Some guests found the room service to be either slow or ineffective and there were complaints about housekeeping being inconsistent and sometimes completely neglecting room cleaning for days. Other grievances included a dirty balcony, mold in the bathrooms and overall cleanliness not meeting the expected standards.
Despite its modern amenities and overall appeal, it seems the hotel struggles with maintaining consistent cleanliness, which has led to a mixed reception from its guests.
Staff
However, some guests experienced issues with service, notably at the reception and check-in with reports of slow and unresponsive service. There were mentions of staff needing better training and being uncooperative at times. Specific individuals such as Ahmed and Alexis brought positive attention to the reception team, but inconsistency seemed prevalent with others noting rude and unhelpful behavior.
Restaurant and pool staff had mixed reviews as well with some guests appreciating their efficiency and friendliness and others finding them inattentive and stressed. The hotel's management team was occasionally highlighted, both positively, for being accommodating and negatively, for poor guest interaction.
Overall, while many guests praised the staff's kindness and the welcoming atmosphere, there were notable areas for improvement, particularly in training and consistency.
Wi-Fi
However, there were also several reports of issues with the Wi-Fi. Some guests experienced unreliable and slow connections, occasional disconnections and weak signals. Despite these challenges, some of these issues were quickly rectified by the hotel staff. Overall, while the Wi-Fi service at Novotel Jumeirah Village Triangle generally meets basic needs, there are moments where it could benefit from improvements to ensure a consistently reliable and fast experience for all guests.
Gym
Guests have noted that the gym regularly receives improvements and upgrades, ensuring a contemporary workout space. Despite some occasional mentions of closures and equipment issues, most reviews highlight the gym's positive attributes, including the presence of an attentive gym instructor and the cleanliness of the facilities. Overall, the fitness amenities offer a satisfactory experience, complementing the other wellness facilities such as a pool, steam room and spa, although there is room for better management and communication regarding facility closures.
Pool
However, several reviews mention some areas needing improvement. Concerns about the pool's temperature being too cold were commonly expressed with the heater not always functioning effectively. Overcrowding, especially during peak times and holidays, is another issue that detracts from the enjoyment, sometimes leading to a lack of available towels. Additionally, the pool’s maintenance and cleanliness come under scrutiny with some facilities being perceived as not up to standard.
Despite occasional operational hiccups and busy periods, the pools, alongside the well-trained lifeguards and friendly staff, generally play a significant role in creating a pleasant stay for guests at the hotel.
Parking
However, there were some criticisms, such as narrow parking spaces and slow valet service, especially for larger vehicles. Despite these issues, the hotel's complimentary parking was frequently praised with guests finding it easy to access and consistently available. Some minor confusion regarding elevator access and parking spot locations was noted, but these did not overshadow the generally positive feedback on parking facilities.
Family
The children's pool areas, including a dedicated kids' pool and mini waterpark, are particularly praised. These spaces are described as beautiful and well-maintained, providing a safe and fun environment for kids to splash around. Lifeguards are attentive, which enhances the sense of security for families. Additional amenities such as the soft play room and indoor playground further contribute to the hotel's family appeal.
The family rooms are spacious and comfortable, perfect for accommodating larger groups. Families also have access to special packages, making the stay both enjoyable and cost-effective. Onsite, there are plenty of water games and children's activities to keep young guests entertained. The hotel's facilities extend beyond just pools with a fully-equipped splash park and a variety of games suitable for children, ensuring there's never a dull moment.
The hotel environment is ultra-family friendly, lacking bars and nightlife to maintain a serene atmosphere that’s great for family rest and relaxation. Adding to the convenience, the hotel is located away from the crowds, offering a peaceful retreat.
In summary, Novotel Jumeirah Village Triangle delivers an exceptional experience for families with kids, combining top-notch amenities, a welcoming atmosphere and a commitment to safety and enjoyment for all ages. It’s highly recommended for those looking to spend quality family time in a warm and accommodating setting.
4 Star
While it newly opened, the hotel's cleanliness and polite staff have earned positive remarks, ensuring a welcoming atmosphere. The accommodations at Novotel Jumeirah Village Triangle offer a luxurious feel with modern amenities and good Wi-Fi, making it a top choice for both business travelers and families. The multiple restaurants on-site receive commendations for their quality, though the breakfast variety has left some visitors expecting more.
The quality of service is aligned with the standards of Accor and the typical Novotel brand, offering a generally satisfying experience. Nevertheless, some issues like the condition of the room furniture and slow processes have been noted. Despite these minor setbacks, the hotel's affordability coupled with its location and high-quality services make it a worthwhile stay for those seeking a reliable four-star experience.
Business
Business travelers appreciate the hotel's ambiance, which is conducive to productivity and professional gatherings. Conference facilities and wi-fi services are favorable, ensuring that guests can stay connected and conduct their work seamlessly. Executive rooms have received positive feedback for being well-suited to business stays, providing comfort and necessary amenities.
However, it's worth noting that the front desk services can be slow and often too busy to handle high call volumes efficiently. Additionally, while the hotel excels in providing a business-oriented environment, it may not be the best choice for travelers looking to explore Dubai, as its location is more suited for those who are in the city primarily for work.
In summary, Novotel Jumeirah Village Triangle stands out for its comprehensive business amenities and is recommended for those seeking a business-centered accommodation in Dubai.
Accessible
The hotel prioritizes accessibility, accommodating differently-abled guests with ease. The location of the property is described as accessible with direct access to nearby amenities like IBN mall. Families have found the hotel to be a delightful stay with amenities like a children's pool and entertainment areas adding to the overall experience.
Overall, Novotel Jumeirah Village Triangle ensures that accessibility is a priority, providing a comfortable and inclusive environment for all guests. The rooms are not only accessible but also spacious and clean, making it a commendable option for travelers seeking an accessible and family-friendly accommodation.
Heated Pool
Outdoor Pool
For children, the outdoor water activities and kids' water park have been highlighted as particularly fun and engaging with slides and water games providing endless entertainment. The adults' pool benefits from full-day sun and temperature control, making it a comfortable spot for a sun-soaked day. However, some reviews mentioned that the pools could benefit from more shade and better maintenance.
While many praised the pool's cleanliness and the enjoyable outdoor experience, some guests felt the pool temperature was on the colder side and the children's pool had restricted hours during the hotter parts of the day. Despite these minor drawbacks, the overall sentiment towards the pool facilities is favorable with many guests stating that their families loved the pool amenities at the hotel.
Honeymoon
Romantic
The ambiance, enhanced by the room options such as those with balconies, ensures a pleasant and intimate stay. The overall atmosphere exudes romance, further enriched by the hotel's modern contemporary style and thoughtful design. Located conveniently within the city center, it offers easy access to good restaurants and beautiful views, which only adds to its appeal for couples. Overall, the romantic scenes and settings at Novotel Jumeirah Village Triangle create a lovely and memorable experience for those visiting with their significant other.
Yes, Novotel Jumeirah Village Triangle has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Novotel Jumeirah Village Triangle.
No, Novotel Jumeirah Village Triangle doesn't allow dogs.
Yes, parking facilities are available at Novotel Jumeirah Village Triangle.
Yes, Novotel Jumeirah Village Triangle has a gym.
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