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Novotel Dubai Al Barsha

Dubai , Al Barsha, Sheikh Zayed Road, Opposite To Mashreq Metro Station (Show on Map)

7.6

Good

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Summary of reviewsThe Novotel Dubai Al Barsha is highly lauded for its prime location on Sheikh Zayed Road, offering convenient access to various parts of Dubai. Proximity to the Mashreq Metro Station, supermarkets, restaurants and landmarks such as the Mall of Emirates make it an ideal spot for tourists and business travelers alike. The central, yet relatively tranquil area of Al Barsha provides picturesque city views from the rooms, further enhancing the overall guest experience.

Guests have mixed feelings about the breakfast offering. While the variety, freshness and quality are praised, some find the menu repetitive and the breakfast area crowded. On the other hand, dinner receives favorable mentions for its high-quality, flavorful dishes with certain meals akin to Michelin-star standards. However, some guests point out a lack of variety and occasional issues with food temperature and quality.

Rooms are generally appreciated for their spaciousness, making them suitable for families. Comfortable beds, useful amenities and pleasant views contribute to a positive stay. Nonetheless, concerns about outdated furnishings, cleanliness issues and malfunctioning air conditioning systems are prominent. These criticisms underline a need for renovation and better maintenance.

Cleanliness is another aspect where reviews diverge. While some guests commend the housekeeping staff and the general upkeep of rooms, others encounter dirty carpets, stained linens and poorly maintained bathrooms. This inconsistency suggests a need for more thorough and regular cleaning efforts.

The hotel's staff are consistently highlighted for their exceptional hospitality and friendliness. From the front desk to housekeeping, guests report attentive, accommodating and polite service, enhancing their overall stay. Noteworthy mentions of staff members who go above and beyond to ensure guest satisfaction are frequent.

The wifi service at the hotel is somewhat inconsistent. Many guests find it fast and reliable, yet there are reports of weak signals and slow internet in certain areas, impacting the ability to stay connected.

The spa facilities are well-regarded with guests enjoying the sauna, salon and well-maintained amenities. The gym also receives positive reviews for its modern equipment and convenience, though some suggest improvements in temperature control and expansion of services.

The pool area garners mixed feedback. While well-maintained and comfortable for families, its small size and shaded location limit sun exposure, which some guests find disappointing. Noise from traffic and occasional renovation disruptions further affect the pool's atmosphere.

Parking at the hotel is praised for its convenience with free services and ample spaces. Valet service is especially appreciated for its efficiency, despite minor issues with crowded spots and ventilation.

Families find the Novotel Dubai Al Barsha a suitable choice due to its location, spacious family suites and kid-friendly amenities. The children’s pool and playroom are highlighted, though some improvements are suggested for the kids' club.

Lastly, the comfort of the beds receives varied feedback. While some guests enjoy the comfortable, clean bedding, others criticize the beds for being too small or uncomfortable, emphasizing a need for more consistent bedding quality.

In summary, Novotel Dubai Al Barsha stands out for its strategic location, spacious rooms and friendly staff, making it an attractive choice for both short and extended stays. However, there are notable areas for improvement in terms of food variety, room updates and cleanliness consistency.
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4-Star Hotel

Located in Al Barsha, near the Mall of the Emirates, this hotel offers comfortable accommodations with modern amenities. It features multiple dining options, a swimming pool, and a fitness center, providing a convenient and enjoyable stay for guests.

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Room Types

Two-Bedroom Suite Our 150 m2 apartment offers a stunning sea view, spacious bedrooms with 2 private bathrooms including upgraded toiletries. Be pleased by our attractive dinning area, and ergonomic working place.

One-Bedroom Suite This modern & spacious 70 m² apartment comes with a separate living room, well equipped kitchen, private bathroom and complimentary toiletries. Relax on our sofa bed and be entertained by the LED flat TV screen.

Junior Suite Our 48 m2 Junior Suites offers space and comfort ideal for a relaxed getaway or a demanding business trip. Large, well-designed, the suite includes a kitchenette. Make your stay memorable with the most modern and convenient amenities.

Superior Double Room Each Superior Room is sized from 25 to 33 m2 and offers Double or Twin beds and interconnecting rooms. This modern room features free Wi-Fi, a minibar and a flat-screen TV. Appreciate a bright en-suite bathroom with hairdryer and complimentary toiletries.

Executive Double Room Feel more than welcome in our 26 m2 executive double room. Cheer to an amazing view with the complimentary soft drinks in the minibar & Nespresso machine. Listen to your favorite music with our modern iPod dock and feel at home.

Executive Suite This warm and elegantly designed 73 m2 Executive Suite includes an open plan living room with a large TV screen & a Nespresso Coffee machine. Soft drinks from the minibar are complimentary.

Superior Twin Room Overlooking the Arabian Gulf, this modern 26 m2 room features free Wi-Fi, a minibar and a flat-screen TV. Pamper yourself in an en-suite private bathroom with hairdryer and environmental friendly toiletries.

Executive Twin Room Discover ultimate comfort with our 2 single bed and LED flat TV screen! This executive twin room is sized from 25 to 33 m2 and comes with a spacious bathroom equipped with a hairdryer and free toiletries. Soft drinks from the minibar are complimentary.

Three-Bedroom Suite This three bedroom suite features a living room, a separate dining room and a fully equipped kitchen. This 222 m² apartment offers 3 private en-suite bathroom that includes a bathtub, shower, free toiletries and a hairdryer.

Superior Room - Disability Access The pool with a view is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Novotel Dubai Al Barsha

License: 696251

Guest Reviews

7.6

Good

Location

The Novotel Dubai Al Barsha enjoys widespread acclaim for its excellent location. Situated on Sheikh Zayed Road and facing the highway, the hotel provides easy access to various parts of Dubai. Its proximity to the Mashreq Metro Station makes commuting convenient for both tourists and business travelers. Many reviews highlight the hotel's central position, which is ideal for exploring Dubai with the Mall of Emirates just a short walk away and other major landmarks easily reachable by metro or taxi.

Guests appreciate the convenience of having numerous services nearby, including supermarkets, pharmacies, restaurants and shops. The strategic location also offers practical benefits, such as being close to family attractions and essential services like medical clinics. The hotel's accessibility to both the historic center of Dubai and the Expo 2020 site adds to its appeal.

The surrounding area, Al Barsha, is noted for being somewhat central in Dubai, providing a good balance between the busy city life and a certain level of tranquility. Visitors also enjoy the scenic views of Dubai city from their rooms and appreciate the combination of location, comfort and hospitality offered by the hotel. Overall, the Novotel Dubai Al Barsha is rated highly for its prime location, making it a convenient choice for both short city breaks and extended stays.

Breakfast

The breakfast experience at Novotel Dubai Al Barsha receives mixed reviews from guests. Positive comments highlight the variety, freshness and quality of the options available with some guests describing the breakfast as excellent, delicious and generous. Several guests appreciated the good range of vegetarian options and attentive service from the breakfast staff. However, there are also recurring remarks about repetition and lack of variety in the breakfast menu, which some found monotonous and not up to expectation. Certain guests mentioned that the breakfast could have been more expansive and interesting. Crowded breakfast areas and long queues were notable concerns, detracting from the overall comfort of the experience. Despite these issues, the breakfast generally meets expectations with a decent array of choices, though there is room for improvement, particularly in terms of diversity and management of morning crowds.

Dinner

Novotel Dubai Al Barsha receives mixed reviews regarding its dinner offerings. Many guests praise the high quality and flavorful food, highlighting tasty dinners and dishes that some felt were on par with Michelin-star standards. The striploin steak, among other meals, received commendation for its delicious taste. The buffet dinners were often noted for being very good, diverse and satisfying. Super delicious evening meals were occasionally mentioned, contributing to an overall impression of great and very good dinners.

However, there are recurring concerns about the lack of variety in the dinner menu. Some reviews indicated that while the food was generally good, it was not exceptional or diverse enough. A few guests also had issues with the quality and temperature of their meals, citing food that was below par or arrived lukewarm. Despite these negatives, breakfast options received consistent praise for being complete and varied, making it worth trying the international breakfast buffet. Overall, while the hotel offers some notable dining experiences, there is room for improvement in menu variety and consistency in quality.

Rooms

Novotel Dubai Al Barsha offers an array of rooms that are noted for their spaciousness, making them particularly suitable for families. Guests frequently appreciate the generous room sizes, comfortable beds and useful amenities such as bathtubs and separate showers. Many of the rooms provide a pleasant view, adding to the overall positive experience.

However, the feedback also highlights several areas for improvement. Despite the large and cozy nature of many rooms, they are often reported as outdated with old furniture, stained carpets and a general need for renovation. Some guests mentioned issues with cleanliness, including dusty conditions, unpleasant odors and infrequent room cleaning services. The air conditioning was another common complaint with reports of malfunctioning units contributing to rooms being either too hot or too cold.

Additional concerns include smaller room sizes for certain accommodations, which some guests found congested and noise from traffic or adjacent rooms. A few guests also mentioned that room amenities such as TVs and refrigerators were not working properly. Despite these issues, the positive experiences with room size and comfort stand out as key highlights of staying at this hotel.

Beds

At Novotel Dubai Al Barsha, the comfort of the beds received mixed feedback from its guests. Many reviews appreciated the comfortable beds, noting that the linens were perfectly clean and the bedding was both clean and soft, leading to a restful sleep experience. Several guests specifically mentioned king size beds as a favorable aspect of their stay.

However, numerous guests found the beds to be too small and uncomfortable, some even describing them as hard or bumpy. The same applies to the pillows with multiple mentions of them being uncomfortable or very old. Sofa beds particularly drew criticism for their poor quality and inability to convert properly, which posed issues especially for families traveling with children.

While the clean and comfortable beds did stand out for some, the overall comfort appears to require improvement, as many guests pointed out issues with mattress quality and the need to replace old or stained linens. The room size was another common concern with guests describing rooms as cramped and smaller than expected. Moreover, requests for additional beds and complaints about extra charges for children's beds were also noted.

Overall, while some guests had a pleasant experience with comfortable and clean beds, the consistency of bed comfort and room quality seems to vary, indicating areas for improvement in guest satisfaction.

Cleanliness

Novotel Dubai Al Barsha offers a mixed experience when it comes to cleanliness. The hotel is often described as clean and well-maintained with some guests noting that the rooms are beautiful, tidy and cleaned daily, complete with fresh bottles of water. The staff receives appreciation for their friendly behavior and discreet, efficient housekeeping service. Despite this, several guests report significant concerns, indicating that cleanliness can be inconsistent. Common issues include dirty carpets, dusty rooms, stained towels and bed linen and unclean amenities. The bathrooms, in particular, are criticized for being subpar, requiring urgent renovation and better maintenance. Reports of musty odors, poorly cleaned tables and unclean windows further tarnish the experience for some visitors. Maintenance issues such as malfunctioning AC units and faulty showers add to the list of concerns. While some praise the hotel's cleanliness, the recurring feedback suggests a need for deeper cleaning and more consistent housekeeping efforts to meet the expectations of every guest.

Staff

At Novotel Dubai Al Barsha, guests frequently highlight the exceptional hospitality and friendliness of the hotel's staff. The personnel, from the front desk to housekeeping, are often described as very accommodating, attentive and polite. Notable staff members, such as Omar, Sherry, Eva and Anna, receive special mentions for their outstanding service and attentiveness. Reception staff are praised for their professionalism, efficiency and welcoming demeanor with numerous guests appreciating swift check-in and assistance throughout their stays.

The concierges and housekeeping staff also garner accolades for their prompt service and dedication, including instances where staff went above and beyond to help guests retrieve lost items or upgrade their rooms. The supportive nature of the team extends to their responsiveness and flexibility, ensuring guests' requests and needs are met promptly and effectively.

However, a few reviews indicate issues with check-in delays, unavailability of luggage support and occasional lapses in professionalism, particularly with the night shift and room service staff. Despite these few isolated concerns, the overall sentiment remains highly positive, reflecting a consistent commitment to providing a friendly, supportive and respectful environment. This high level of courteous and cooperative service contributes significantly to an enjoyable stay at the hotel.

Wi-Fi

Novotel Dubai Al Barsha offers a mixed experience when it comes to its wifi services. Many guests have praised the hotel for having excellent internet that is fast and reliable, describing the wifi as great and very good. However, there is a noticeable number of reviews reporting issues such as poor wifi quality, weak signals and slow internet, which occasionally made it difficult to stay connected or perform basic tasks like making calls. In several instances, guests noted that the wifi connectivity in their rooms was so problematic that it remained unresolved during their stay. Despite these issues, there are still plenty of positive remarks about the wifi being very fast and operating without problems, suggesting that experiences may vary depending on the location within the hotel.

Spa

The spa at Novotel Dubai Al Barsha is well-regarded by guests for its great facilities, including a sauna and women's salon, enhancing the overall experience. The availability of cookies adds a pleasant touch to the relaxation. While some believe the gym and spa area could use improvement, particularly in expanding their services and relaxation facilities, guests generally enjoyed their time at the spa, appreciating the knowledgeable staff and treatments provided. The inclusion of a swimming pool and well-maintained changing rooms rounds out the hotel's comprehensive wellness amenities.

Gym

The gym at Novotel Dubai Al Barsha receives generally positive feedback from its guests. Noted for being an excellent, luxury hotel gym, it is frequently described as good, nice and very well equipped with modern equipment. It offers everything needed to maintain fitness routines while on vacation and is conveniently located close to the subway for easy access. The facilities overall are deemed good and comfortable. Nonetheless, some reviews mention that the gym and spa area could benefit from improvements with comments noting that it can get very hot. Despite these points, the gym stands out as a strong feature of the hotel.

Pool

The pool area at Novotel Dubai Al Barsha receives mixed feedback from guests. Overall, the pool is small and mostly in the shade throughout the day, leading to no direct sunlight. This lack of sun is a frequent mention, especially from those looking to bask in warm rays. Despite its compact size, the pool area is consistently described as clean and well-maintained, making it a pleasant spot for a dip.

Children and families find enjoyment in the pool facilities, which include a separate children’s pool. The pool water is heated, ensuring a comfortable swimming experience. Sun loungers and towels are readily available, adding to the convenience. Additionally, a pool bar is present, although there were mentions of it being closed at times.

However, some drawbacks include constant noise from nearby traffic and occasional renovations affecting the pool area. In terms of atmosphere, the pool is often described as mediocre and not quite up to the expectations considering the stature of the hotel. Despite these concerns, many guests enjoyed their time at the pool and found it to be a relaxing and pleasant part of their stay. The comfortable water temperature and cleanliness seem to be redeeming qualities for this otherwise modest pool setting.

Parking

Novotel Dubai Al Barsha offers a variety of convenient parking options for guests. The hotel provides free parking, which includes an underground garage and ample spaces in the basement. The valet service is particularly appreciated, as it is both free of charge and efficient in taking care of guests' cars. The parking area is well-maintained, although it could benefit from better illumination and ventilation in certain spots. Some guests have noted minor issues like crowded ground parking and occasional leakages, but overall, the availability and convenience of parking at this hotel are well-regarded.

Family

Novotel Dubai Al Barsha emerges as a commendable choice for family stays according to guest reviews. The hotel’s location is highly praised, offering easy access to beaches and other attractions via metro or taxi. The rooms are described as well-suited for large families, featuring spacious family suites with beautiful sea views, multiple bathrooms and sofa beds to accommodate everyone. Cleanliness standards are deemed acceptable and the hotel offers good privacy in its quiet suites.

Reviews highlight the hotel as very suitable and ideal for families with the staff providing decent treatment. Additional facilities, such as the children's playroom, pool and gym, are noted, making it a good hotel for parents with kids. However, there's an acknowledgment that the kids' club requires improvement and some noted a shortage of baby cots.

Despite a few mixed reviews concerning accommodations for smaller families and beds, the overall sentiment leans towards being very positive with guests recommending it for family vacations and expressing a desire to return with their families.

4 Star

Novotel Dubai Al Barsha offers a generally good experience for its guests, making it a suitable choice for those seeking a simple stay at a four-star hotel. While some guests feel that the hotel is not entirely up to the standards expected of a four-star property and suggest it might be more suitable as a three-star hotel, others recognize its value, especially for family accommodations. The hotel provides a level of luxury consistent with its four-star rating, though the quality and size of the rooms have been noted as areas where there could be improvement. For travelers with high expectations of a four-star rating, it may feel overpriced. However, overall guest feedback agrees that it provides good value for the price, aligning well with the expectations for a comfortable stay in Dubai.

Business

Novotel Dubai Al Barsha presents a mix of reviews regarding its suitability for business travelers with a considerable number of highlights. The hotel boasts great conference facilities, along with meeting rooms available for business purposes, making it suitable for hosting conferences and training courses. It is regarded as very good for business travel, offering good value for money and a convenient location for business meetings and trips. The buzz and professionalism of the venue make it a fitting choice for professionals.

However, there are some drawbacks noted by business travelers. Despite its otherwise suitable amenities, the lack of iron and ironing board availability, even upon request, was disappointing for some. There were also mentions of meeting rooms with low IT quality, which can be a concern for tech-reliant business meetings. Some reviews suggest it is better suited for business trips rather than personal stays with family.

Overall, Novotel Dubai Al Barsha is seen as a business hotel equipped with necessary facilities like a business center and professional service, though some improvements in service provision and meeting room infrastructure could enhance the experience further.

Children's Pool

Novotel Dubai Al Barsha stands out as a family-friendly destination, particularly noted for its appealing children's pool. Guests have consistently praised the well-maintained kid's pool, describing it as suitable for families and ideal for young children. The children's pool area has been specifically highlighted as good, providing a safe and enjoyable space for kids to play. Catering to children aged nine and above, the facilities ensure a delightful experience. Complementing the pool are additional amenities such as a gym and various activities designed for children, making it an excellent choice for families seeking both relaxation and entertainment.

Yes, Novotel Dubai Al Barsha has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Novotel Dubai Al Barsha.

No, Novotel Dubai Al Barsha doesn't allow dogs.

Yes, parking facilities are available at Novotel Dubai Al Barsha.

Yes, Novotel Dubai Al Barsha has a gym.

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