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Mövenpick Hotel Jumeirah Lakes Towers Dubai

Dubai , Cluster A, Jumeirah Lakes Towers (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMövenpick Hotel Jumeirah Lakes Towers Dubai enjoys a prime location in the serene Jumeirah Lakes Towers area, offering picturesque lake views and proximity to key metro stations and amenities. Guests appreciate easy access to attractions like the Marina, JBR and Palm Jumeirah, making it convenient for both business and leisure travel. However, some mention it is slightly removed from Dubai's downtown and construction nearby can occasionally detract from the experience.

The hotel’s breakfast receives high praise for quality, variety and presentation with dedicated staff making the experience memorable. Although some guests note occasional repetitiveness and portion size concerns, the overall feedback is overwhelmingly positive, especially for its inclusivity of dietary preferences.

Dinner options at the hotel's restaurants, particularly Rohini and UBK, are well-regarded for their flavorful dishes and excellent service. While there are minor criticisms about menu variation, the rich buffet selections and friendly service staff enhance the dining experience.

The rooms are generally appreciated for their spaciousness, cleanliness and comfort with many enjoying complimentary upgrades. Cleanliness receives positive feedback, attributed to diligent staff members. However, some rooms were noted as outdated with a need for renovation and occasional maintenance issues.

The staff at Mövenpick Hotel Jumeirah Lakes Towers Dubai stand out for their exceptional service, friendliness and professionalism, consistently enhancing guests' stays with their attentiveness.

The wifi service presents a mix of reviews with some guests praising its high speed and availability, while others report issues with intermittent connections and occasional downtime. Free wifi is available in the lobby, though in-room connectivity may incur a charge.

The spa facilities are well-received with excellent massages and courteous staff contributing to a relaxing experience. The gym, open 24/7, is highly praised for its quality, cleanliness and well-maintained equipment with special mention of the helpful gym instructor, Sidath.

The pool area, though small, offers beautiful lake views and is well-maintained, appreciated for its cozy and suntrap setting. However, some guests note its limited size and occasional noise from nearby construction. The private beach access on the Palm Jumeirah is highlighted as a more tranquil alternative.

In summary, Mövenpick Hotel Jumeirah Lakes Towers Dubai offers a balanced blend of location, quality dining, comfortable accommodations and excellent service, making it a desirable choice for a comfortable stay in Dubai. Improvements in maintenance, wifi reliability and pool amenities could further enhance the guest experience.
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Hotel Taking Steps Towards Sustainability

Mövenpick Hotels & Resorts have a comprehensive sustainability program called Shine. This hotel focuses on environmental responsibility through initiatives such as energy saving, water management, and supporting local communities.

Hotel with Gym

The hotel gym is equipped with top-of-the-line equipment and features a wide selection of cardiovascular and resistance machines. It also offers fitness classes such as yoga and spinning in their air-conditioned studio.

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Premium One Bedroom Suite - Includes daily access to Riva Beach Club with free shuttle service Boasting a private entrance, this suite also comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as lake views. The unit has 3 beds. The unit offers complimentary access to RIVA Beach Club.

Junior Suite with Lake View and Balcony - Includes daily access to Riva Beach Club with free shuttle service Featuring a private entrance, this suite also consists of 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit offers 2 beds. The unit offers complimentary access to RIVA Beach Club.

Superior Twin Room with Lake View - Includes daily access to Riva Beach Club with free shuttle service Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as lake views. The unit has 2 beds. The unit offers complimentary access to RIVA Beach Club.

Superior King Room - Includes daily access to Riva Beach Club with free shuttle service Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed. The unit offers complimentary access to RIVA Beach Club.

Superior King Room with Lake View - Includes daily access to Riva Beach Club with free shuttle service Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed. The unit offers complimentary access to RIVA Beach Club.

Superior Twin Room - Includes daily access to Riva Beach Club with free shuttle service Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious triple room features air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

About Mövenpick Hotel Jumeirah Lakes Towers Dubai

License: 696415

Guest Reviews

8.2

Very Good

Location

Mövenpick Hotel Jumeirah Lakes Towers Dubai boasts a prime location that appeals to a wide range of travelers. Situated in the picturesque Jumeirah Lakes Towers area, the hotel offers stunning views of the lake, providing a serene and distinctive atmosphere. The proximity to key metro stations like DMCC and the nearby tram makes it convenient for guests to explore Dubai’s main attractions, including the Marina, JBR and Palm Jumeirah. This accessibility is particularly appreciated by business travelers working in JLT and those seeking easy access to Dubai's business districts and main attractions.

The hotel is set in a more tranquil, residential part of Dubai, away from the bustling city center, which many find ideal for relaxation. Its closeness to various amenities such as supermarkets, pharmacies, restaurants and cafes adds to its convenience. The area is also well-supported with essential services like barber shops and pet clinics and it’s just a short walk to numerous dining options around the lake.

Guests appreciate the easy access to Jumeirah Beach and other tourist hotspots, either by a short drive or a pleasant walk. The hotel's location also benefits from robust connectivity, offering excellent links to the metro and tram services, facilitating smooth commutes around the city. For those who prefer driving, on-site parking and valet services are available.

Although the location is loved for its peaceful and convenient setting, some visitors note it is a bit removed from Dubai’s downtown area and certain tourist attractions. Additionally, construction sites nearby and occasional unpleasant odors from the lake may detract from the overall experience for some.

In summary, Mövenpick Hotel Jumeirah Lakes Towers provides a perfectly balanced location for both leisure and business travelers. It offers breathtaking views, easy access to public transportation and a serene environment with a plethora of nearby amenities, making it an ideal choice for a comfortable stay in Dubai.

Breakfast

The breakfast experience at Mövenpick Hotel Jumeirah Lakes Towers Dubai has earned substantial praise from many guests. The general consensus is overwhelmingly positive, highlighting the quality, variety and presentation of the breakfast options. Guests frequently describe the breakfast as delicious, excellent and amazing with terms like extensive, abundant and varied used to emphasize the wide selection available. The service stands out particularly with specific staff members such as Ali, Salah, Chef Purshu and Steven receiving special mention for their politeness and professionalism.

The breakfast buffet appears to meet a wide range of dietary preferences, offering options that are inclusive and considered very satisfying. Guests appreciated the attention to detail, noting delicious pastries, healthy options like smoothie shots and specific cuisines like Indian masala tea. The outdoor terrace setting for breakfast adds an extra layer of enjoyment, providing a pleasant ambiance to start the day.

However, there were some criticisms amidst the praise. A few reviews mentioned that the breakfast could be repetitive and lacked enough variety on some days. Additionally, there were instances where the food was reported to arrive cold and some found the portions to be on the smaller side.

Despite these isolated concerns, the overall feedback indicates that the breakfast at this hotel is a major highlight, highly regarded for both its quality and the impeccable service provided by the dedicated staff.

Dinner

The Mövenpick Hotel Jumeirah Lakes Towers Dubai offers a delightful dining experience with several positive aspects highlighted by guests. The food quality in the hotel's restaurants receives consistent praise, being described as tasty, great and amazing. Specifically, the Indian restaurant Rohini and the UBK restaurant are frequently mentioned for their delicious and flavorful dishes. Guests appreciated the gracious hospitality extended by the kitchen team, particularly for the fresh South Indian dosa and uttapam served daily.

The hotel boasts a variety of dining options, ensuring a good selection for breakfast, lunch and dinner. However, some guests noted limited options for dinner and a lack of daily variation in lunch menus. Despite these minor critiques, many found the buffet for breakfast and dinner to be rich with numerous choices, catering well to vegetarians.

The service at the restaurants is highlighted as friendly and helpful with specific acknowledgments to chefs Purshu and Rahman and staff member Raju. Additionally, the hotel’s dining venues, including the lively bar and the pub, are lauded for their excellent food and enjoyable atmosphere. Guests who dined late were also accommodated effectively.

While there were a few comments about the dinner offering being better suited to a lower star rating, overall, the dining experience at Mövenpick Hotel Jumeirah Lakes Towers Dubai is positively received, highlighted by good value for money, cheerful service and high standards in food and beverage quality.

Rooms

Mövenpick Hotel Jumeirah Lakes Towers Dubai offers a variety of rooms that have garnered mixed reviews from guests. On the positive side, many guests appreciated room upgrades, often provided without extra charge, leading to stays in spacious, clean and well-furnished rooms. The style and comfort of the rooms were frequently noted with several guests mentioning the lovely decoration and the fantastic views, particularly those overlooking the lake or the Diamond Tower. Guests also praised the cleanliness, largely attributing it to diligent staff members like Benyam, Raju and Balu. Rooms with balconies were a hit, providing a serene space to relax and enjoy the cityscape.

Comfort is another standout feature with many finding the beds cozy and the overall ambiance relaxing. The spacious suites especially earned high marks for being well-appointed and luxurious, making them ideal for long stays or a touch of indulgence. Guests also valued the efficient room service and the consistent upkeep of clean and tidy rooms daily.

However, there were several areas highlighted for improvement. Some rooms were described as outdated with worn-out furniture and in need of renovation. Issues such as leaking showers, slow bathtub drains and inconsistent cleaning posed inconveniences for some guests. Noise disturbances and problems with room lighting and ventilation were also noted. A few guests reported issues with specific amenities not being available in their rooms or defects such as malfunctioning lights and faulty air conditioning.

Overall, while the Mövenpick Hotel excels in service, cleanliness and room comfort, attention to maintenance and modernization could significantly enhance the guest experience.

Beds

Mövenpick Hotel Jumeirah Lakes Towers Dubai presents a mixed experience when it comes to the comfort of its beds. On the positive side, many guests have found the beds to be exceptionally comfortable, praising them as soft, big and ideal for a restful sleep. The spacious rooms enhance this comfort, offering an inviting space to unwind. Furthermore, the hotel's attention to detail with daily replacement of bed sheets has been noted as a highlight, ensuring a fresh bedding experience.

However, the reviews reveal some inconsistencies. A few guests mentioned discomfort linked to pillows, often describing them as smelly or not up to luxury standards. There were also remarks about the extra beds and baby's crib falling short of expectations, adding to the importance of the main bed's quality. Noise disturbances from nearby construction work and delays in housekeeping requests also detracted from what might otherwise have been an all-around comfortable stay.

Overall, while many guests had a pleasant night's sleep thanks to the comfortable beds, there are areas for improvement to ensure a consistently high standard in bedding and related services.

Cleanliness

When it comes to cleanliness, the Mövenpick Hotel Jumeirah Lakes Towers Dubai presents a mixed bag of experiences. A significant number of guests commend the hotel for its high standard of cleanliness. Descriptions such as very clean and safe, immaculate and perfect daily cleaning abound, highlighting the efforts to maintain a neat environment. Many reviewers noted that their rooms were consistently clean and neat with clean, comfortable and well-maintained facilities further enhancing their stay.

The hotel's common areas, such as the gym and pool, were also frequently highlighted for their cleanliness. Furthermore, the hotel staff received praise for their friendly and helpful attitude, contributing to a pleasant atmosphere.

However, not all reviews were glowing. Some guests mentioned specific areas that fell short of expectations, such as dirty bathrooms, unswept rooms and bathrooms with mold. A few reviews also pointed out the presence of insects and noted that rooms were not cleaned for the duration of their stay, which certainly marred their experience.

Overall, while the Mövenpick Hotel Jumeirah Lakes Towers Dubai generally maintains a good level of cleanliness, some inconsistencies indicate room for improvement in their housekeeping standards.

Staff

The staff at Mövenpick Hotel Jumeirah Lakes Towers in Dubai consistently make a positive impression on guests with their exceptional service and professionalism. Guests frequently describe the staff as friendly, welcoming and highly attentive with many going above and beyond to ensure a comfortable stay. Specifically, names such as Mohamed Salah, Anas, Vishal and Raju receive repeated praise for their helpfulness and warm hospitality. The staff's courteous and kind approach, coupled with quick responses and proactive assistance, significantly enhances the overall guest experience. The front desk, reception and housekeeping teams are particularly noted for their cooperation and efficiency, often remembered for their smiles and dedication. With such commendable service, the hotel's attentive and personable staff contribute greatly to making each stay memorable and pleasant.

Wi-Fi

The wifi situation at Mövenpick Hotel Jumeirah Lakes Towers Dubai presents a mixed bag of experiences among guests. On the positive side, many guests appreciate the high-speed and strong wifi available, highlighting it as a significant convenience. Reports of fast and free wifi are frequent and some guests had no troubles with the internet at all. However, there are also several mentions of less favorable experiences. Issues such as slow or intermittent wifi, unreliable connections in both rooms and public areas and occasional disconnections have been noted. Some guests even faced an internet downtime lasting up to 48 hours. Moreover, while free wifi is available in the lobby, it appears that there is a charge for in-room connectivity. Overall, while the wifi service has its strengths, there are areas that could benefit from improvement to match guests' expectations fully.

Spa

The Mövenpick Hotel Jumeirah Lakes Towers Dubai receives commendable reviews for its well-appointed spa facilities. Guests praised the spa as being very good with particular appreciation for the excellent massages. The spa team is noted for being courteous and always helpful, enhancing the overall experience. Visitors found the spa to be a real treat, contributing to a relaxing stay. The presence of additional wellness amenities such as a sauna and a fully equipped gym further elevates the hotel's appeal for those seeking relaxation and rejuvenation.

Gym

The Mövenpick Hotel Jumeirah Lakes Towers in Dubai offers an impressive gym that receives high praise from guests. The fitness center is recognized for its exceptional quality with many describing it as one of the best they've ever used. The facilities are fully equipped and open 24/7, accommodating guests with a range of fitness needs. The gym is consistently noted as being clean and functional and the equipment is maintained to a high standard.

Guests frequently commend the professionalism of the gym team, particularly highlighting the excellent program and support provided by Sidath, a noted gym instructor. The gym facilities are described as superb and perfect, catering to both intense workouts and more basic fitness routines. While a few reviews suggest that certain aspects of the gym could benefit from upgrading, the overall reception remains highly positive. The gym, along with the pool and other hotel amenities, contributes to an enjoyable stay, making this hotel a desirable choice for fitness enthusiasts.

Pool

The pool at Mövenpick Hotel Jumeirah Lakes Towers Dubai offers guests a mix of experiences. Although the pool area is notably small, many visitors have praised its cleanliness and the beautiful views it offers. The poolside's great lake view and a cozy atmosphere were highlights for many.

The pool, described as both lovely and well-kept, becomes a suntrap, making it a relaxing spot for sunbathing. Some guests appreciated the heated outdoor pool, which adds comfort during cooler times. On the other hand, there were mentions of the pool's limited size with occasional issues related to noise from nearby construction and a lack of umbrellas for sun protection.

While the swimming pool itself is small and sometimes felt cramped, guests found it to be clean and well-maintained overall. The private beach access on the Palm Jumeirah stood out as a more appealing option for some, providing a tranquil escape compared to the noisier pool area. Despite its smaller scale, the pool received compliments for being a good size and relaxing, though it could benefit from more amenities such as additional sunbeds and music.

In summary, the pool area at this hotel features a great view and cleanliness, but could use improvements in size, noise control and facilities. If a serene beach experience is preferred over a bustling, albeit pleasant, poolside, guests might lean towards the hotel’s private beach access.

Parking

The Mövenpick Hotel Jumeirah Lakes Towers Dubai offers a range of parking options that cater to guest needs, including valet and self-parking. Guests appreciated the free valet parking, often highlighting the helpfulness and welcoming nature of the valet security team. Names like Pradeep and Ahmed Hamdan were specifically mentioned for their excellent service.

For electric vehicle owners, it's worth noting that there are currently no EV charging stations available. However, guests found ample parking space available, both indoors and outdoors, ensuring their cars are parked safely. The convenience of the parking service was generally praised, despite occasional issues with narrow spaces and congestion, especially on weekends.

While the overall parking environment was deemed secure, there were some concerns about the lack of a proper parking system and the inconvenience of parking cars under the sun. The free shuttle bus service provided by the hotel was additionally noted as a helpful feature. Overall, the hotel's parking service was well-received, though some improvements in organization and efficiency could enhance the experience further.

Family

Mövenpick Hotel Jumeirah Lakes Towers in Dubai is highly regarded among families who have experienced its welcoming and child-friendly environment. Families traveling with young children have found the hotel ideal, noting that their entire experience was top notch, highlighted by professional and friendly staff who were always attentive to their needs. Special mentions were given to team members such as Mr. Mohamed Salah and Mr. Saleesh for their exceptional service.

The hotel offers a range of family-oriented services, contributing to a safe and relaxing environment. The children-friendly pool, the family-suitable rooms and the general noise-free atmosphere were particularly appreciated. The Riva beach, accessible from the hotel, is also a family favorite. Kitchen staff's attention to the needs of young guests adds to the feeling of being cared for.

While one review noted that the facility might have some room for improvement to be fully family-suited, the prevailing opinion suggests the hotel is an excellent choice for families seeking a memorable stay in Dubai with many guests keen on recommending it to their friends and family.

5 Star

The Mövenpick Hotel Jumeirah Lakes Towers Dubai presents a mixed reception concerning its five-star rating. While some guests found the hotel to be a solid four-star establishment rather than the advertised five stars, others praised its excellent five-star service and professional staff. Cleanliness and the quality of service, especially at the beach, were repeatedly highlighted as meeting or exceeding five-star expectations. However, some reviews pointed out that the hotel's condition and facilities, including issues with minibars and the overall aesthetic, did not align with typical five-star standards, suggesting an older, less impressive environment. Despite this, many guests felt the hotel was good enough for five stars, advocating a reasonable five-star experience overall with commendations for impeccable services that justify the rating.

Business

Mövenpick Hotel Jumeirah Lakes Towers Dubai offers a favorable experience for business travelers. Its convenient location in JLT provides easy access to nearby business offices and is close to a metro station, facilitating smooth commutes. The hotel is recommended for business stays and appointments due to its suitable and efficient business facilities, such as free Wi-Fi and multiple business amenities. This establishment is described as a great business hotel with good value for business stays. The staff and breakfast services further enhance the work-friendly environment. Despite one mention of poor business Wi-Fi, the overall services and facilities enable productive business stays and make the hotel an ideal choice for work-related visits to Dubai.

Luxury

Nestled within Dubai's urban landscape, the Mövenpick Hotel Jumeirah Lakes Towers offers an ambiance characterized by tranquility and elegance. Guests have consistently praised the hotel's impeccable management and excellent service, noting that the luxury experience is palpable from the moment of arrival.

The property seamlessly blends modernity with luxury, evident in its decor and amenities. Visitors highlight the spacious suites, which enhance the feeling of opulence. The aesthetic magnificence and stunning views further contribute to the hotel's allure, offering a perfect backdrop for a premium stay.

Despite a few references to other luxurious 5-star options in the city, many guests affirmed that this hotel is indeed worthy of a 5-star rating. Overall, the Mövenpick Hotel Jumeirah Lakes Towers delivers a standout luxury experience, capturing both timeless elegance and contemporary comforts.

Romantic

Mövenpick Hotel Jumeirah Lakes Towers Dubai is a highly recommended destination for couples seeking a romantic getaway. Guests frequently praise the hotel for its romantic ambiance and peaceful rooms, creating an ideal setting for relaxation. The rooms are noted for being nice and romantic with beautiful views that add to the overall experience. Couples can enjoy a special romantic dinner at ROHINI and take romantic walks to ideal spots around the hotel. The hotel is also well connected, making it convenient for solo travelers and families, but it stands out as the best choice for honeymooners. Overall, it offers a quiet, peaceful and romantic atmosphere, ensuring a memorable stay for couples.

Yes, Mövenpick Hotel Jumeirah Lakes Towers Dubai has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Mövenpick Hotel Jumeirah Lakes Towers Dubai.

No, Mövenpick Hotel Jumeirah Lakes Towers Dubai doesn't allow dogs.

Yes, parking facilities are available at Mövenpick Hotel Jumeirah Lakes Towers Dubai.

Yes, Mövenpick Hotel Jumeirah Lakes Towers Dubai has a gym.

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