World > Middle East > United Arab Emirates > Dubai > Hotels in Dubai > MENA Plaza Hotel Albarsha At The Mall

MENA Plaza Hotel Albarsha At The Mall

Dubai , Street 13 Al Barsha 1 - Near Mall Of The Emirates (Show on Map)

8.5

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsMENA Plaza Hotel Albarsha At The Mall receives high praise for its prime location, situated near the Mall of the Emirates and close to the metro station. This makes it exceptionally convenient for shopping and accessing public transportation. The area is bustling with restaurants, shops and bars, enhancing guests' overall experience. The hotel is known for its cleanliness with rigorous housekeeping maintaining high standards in rooms, bathrooms and common areas. The staff is frequently commended for their professionalism, friendliness and readiness to assist, significantly enhancing the guests' stay.

Breakfast at the hotel is generally well-received for its fresh and tasty options with many guests finding value for money. However, some guests noted that the menu could benefit from more variety and updates to the dining area. The rooms are highlighted for their spaciousness, modern decor and comfort, though there were occasional comments about mild smoking smells or small beds. Overall, the modern and pleasant ambiance of the rooms makes for a comfortable stay.

The free Wi-Fi service, however, appears to need improvement as many guests found it slow and weak. The pool area, featuring both rooftop and indoor pools, receives positive feedback for cleanliness and good temperature, though some guests felt the pools were a bit small.

Parking facilities are appreciated for their convenience, despite being somewhat tight and narrow. The hotel is considered family-friendly, offering a comfortable and relaxing environment suitable for families, although additional provisions like extra beds or cots might need to be requested.

Beds are generally praised for their comfort, though there was mixed feedback on the size and quality of bedding. The hotel's four-star rating receives mixed opinions; some guests feel it might not entirely meet European standards, yet the affordability and spaciousness of the rooms are highly valued.

In summary, MENA Plaza Hotel Albarsha At The Mall is favored for its excellent location, cleanliness, friendly staff and overall comfort, making it a solid choice for travelers seeking convenience and good value.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Deluxe King Smoking Room - 20% off F&B, Laundry and Spa Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Deluxe Twin Smoking Room - 20% off F&B, Laundry and Spa Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Junior Suite - 20% off F&B, Laundry and Spa This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Executive Two-bedroom Suite - 20% off F&B, Laundry and Spa Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Deluxe King Non Smoking Room - 20% off F&B, Laundry and Spa Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Deluxe Twin Non Smoking Room - 20% off F&B, Laundry and Spa Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Presidential Suite - 20% off F&B, Laundry and Spa Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.

About MENA Plaza Hotel Albarsha At The Mall

License: 788672

Guest Reviews

8.5

Very Good

Location

MENA Plaza Hotel Albarsha at The Mall boasts an excellent location with numerous guests praising its proximity to key services and attractions. Situated just a short walk from the Mall of the Emirates and close to the metro station, it offers unparalleled convenience for both shopping and public transportation. The area is bustling with restaurants, shops and bars, making it an ideal spot for those who wish to explore the city with ease. The hotel is also noted for its cleanliness and welcoming staff, enhancing the overall positive experience of guests. Its central location in Dubai, combined with good value and accessibility, makes it a favorable choice for travelers looking for comfort and convenience.

Breakfast

The breakfast experience at MENA Plaza Hotel Albarsha At The Mall presents a mixed picture based on guest reviews. On the positive side, many guests found the breakfast to be delicious, fresh and enjoyable with varied and tasty options that included fresh fruits and tasty dishes. Some guests praised the value for money and the consistent quality of food, noting that it sometimes changed every second or third day, which kept it interesting.

However, several guests mentioned that the breakfast menu could benefit from more variety. The offerings were described as predictable, boring and lacking in diversity, especially for those with vegetarian preferences or seeking more international options. The small breakfast area and outdated furniture also drew some criticism. Still, the quality and taste of the food were frequently highlighted positively, even though some found the coffee to be weak.

Despite some areas needing improvement, the overall consensus suggests that the breakfast is good and offers satisfactory value for money. With a bit more variety and an update to the dining area, the breakfast experience could become a strong point for the hotel.

Rooms

The rooms at MENA Plaza Hotel Albarsha At The Mall are consistently praised for their cleanliness and comfort. Guests highlight that the rooms are both clean and cozy, combining modern furniture with a spacious layout. Many reviews emphasize the large and comfortable rooms, some even coming with balconies and panoramic views that add to the comfort. The hotel interiors, from the hallway to the rooms, have a modern and pleasant ambience, making guests feel right at home.

Housekeeping receives commendations for maintaining high standards of cleanliness with rooms being very neat and tidy. The hotel staff also contribute to the positive experience, noted for their professionalism and friendliness. Rooms are described as having all the necessary amenities with some guests particularly appreciating the modern decor and soundproofing which ensures a restful stay.

However, there are some minor concerns mentioned, such as a few rooms having a mild smoking smell, small beds or bathrooms and occasional issues with room illumination. Despite these, the overwhelmingly positive feedback underscores the hotel’s commitment to providing a comfortable and enjoyable stay, making it a great choice for those visiting the area.

Beds

Guests at the MENA Plaza Hotel Albarsha At The Mall have generally positive feedback on the comfort of the beds with many describing the beds as comfortable, very comfortable and even large and comfortable. Several guests mentioned the extra-large double and king-size beds positively.

However, there are also some critiques. A notable number of guests found the bed size smaller than expected with some specifying that the beds were very small or too small, particularly for adult guests. There was also feedback about the bedding quality needing improvement and the pillows being particularly small. Some guests reported the beds being uncomfortable or too hard.

Additionally, there was mention of room temperature issues affecting the bed area with the air conditioning not adequately reaching it. Despite these varied opinions on size and temperature, the consensus is that the hotel beds are generally comfortable and contribute to a restful stay.

Cleanliness

The MENA Plaza Hotel Albarsha At The Mall impresses with its high standards of cleanliness, making it a reliable choice for travelers. Guests frequently highlight the pristine condition of rooms, bathrooms and common areas. Housekeeping routines are rigorous with daily cleaning ensuring that rooms smell fresh and beds are always made with clean linen. The courteous housekeeping team is noted for their quick and intelligent service.

The hotel's environment, including the restaurants and shops, is consistently clean, making it suitable for families and other guests seeking a tidy space. While there were a few mentions of needing some improvements in certain areas, the overall sentiment underscores excellent hygiene.

In terms of infrastructure, the property is well-maintained and the rooms are described as modern and comfortable. Facilities are kept spotless, enhancing the comfort and convenience of the stay. Guests appreciate the advantageous location close to the Mall of the Emirates and the metro, complementing the hotel's cleanliness with accessibility.

Overall, MENA Plaza Hotel Albarsha At The Mall is recognized for its cleanliness, calm atmosphere and efficient service, making it a standout option for visitors prioritizing hygiene and comfort.

Staff

MENA Plaza Hotel Albarsha At The Mall boasts a reputation for exceptional staff service. Guests consistently praise the hotel employees for their cooperative and courteous demeanor. The front office, particularly receptionists like Ahmed, Remedie and Mohammed, receive commendations for their professionalism, friendliness and efficiency. Multiple reviews highlight the team's readiness to assist with any request, noting their accommodating nature and impeccable attitudes.

The security staff, including Bashir and the restaurant team with standouts like Sharlene, also receive recognition for their helpfulness and warm demeanor. Housekeeping staff are noted as both friendly and thorough, contributing to a welcoming environment throughout the hotel. Special mentions were given to individuals such as Ahsan, Therese and Mark, further emphasizing the personalized and attentive service guests experience.

Despite a few minor mentions of room assignment mistakes and occasional unfriendly staff members, the overwhelming consensus is that MENA Plaza Hotel Albarsha At The Mall excels in providing excellent customer service. The staff's combination of professionalism, kindness and consistent helpfulness significantly enhances the guests' overall stay experience.

Wi-Fi

The Wi-Fi at MENA Plaza Hotel Albarsha At The Mall has room for improvement according to guest reviews. While there are occasional mentions of a strong connection, the majority of feedback indicates that the internet service is typically slow, weak and at times almost unusable. Efforts have been made to upgrade the service, but overall, the internet experience tends to be average and could benefit from further enhancements to meet guest expectations.

Pool

MENA Plaza Hotel Albarsha At The Mall features both a rooftop and an indoor pool. While some guests note the pools are on the smaller side, the cleanliness and good temperature are appreciated. The rooftop pool, although limited in size, provides a pleasant experience overall. Heating the pool in winter could enhance guest satisfaction. The swimming pool offers a good experience, but adjusting the operating hours might improve convenience for early risers. Overall, the pool area receives positive feedback for its cleanliness and temperature.

Parking

The MENA Plaza Hotel Albarsha At The Mall provides an underground parking facility that guests find particularly useful. It offers the convenience of free and easy accessible parking, which is appreciated by many. There are dedicated and private parking spaces available, ensuring a certain level of exclusivity and security for hotel guests. However, the parking area can be quite tight and narrow, particularly in the basement, which could pose a challenge for larger vehicles. Despite some limitations in space, the parking lot still manages to accommodate enough vehicles, making it a significant amenity for those staying at the hotel.

Family

MENA Plaza Hotel Albarsha At The Mall has garnered a mix of feedback regarding its family accommodations. Overall, the hotel is recognized as suitable for families, offering a comfortable and relaxing environment. Many guests have expressed satisfaction, noting that the hotel is a beautiful family-friendly place where families loved their stay. Those who stayed with their families appreciated the convenience of its location and enjoyed the breakfast service.

The hotel is praised for being a nice place for families, often described as a comfortable and suitable setting for family accommodation. Additionally, there are positive remarks about the family-friendly atmosphere, recommending the hotel for all family categories.

However, some reviews highlight areas needing improvement. A few guests mentioned the lack of beds specifically for children, indicating that sometimes extra provisions, like towels or cots, had to be requested. Despite these aspects, the overall appeal for family stays remains positive with several guests recommending the hotel for family visits.

4 Star

MENA Plaza Hotel Albarsha At The Mall has garnered mixed reviews regarding its four-star rating with some guests expressing that it may not fully meet the four-star standards typically expected in Europe. Despite this, the hotel is often praised for its affordability and spacious rooms, which are considered generous for a hotel in this category. Described as a good city hotel, it provides good value for its price, making it an attractive option for budget-conscious travelers. Some guests highlight it as one of the most beautiful and complete four-star hotels, which suggests a generally positive reception. The sentiment that visitors would not hesitate to return indicates a satisfying overall experience for many.

Yes, MENA Plaza Hotel Albarsha At The Mall has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at MENA Plaza Hotel Albarsha At The Mall.

No, MENA Plaza Hotel Albarsha At The Mall doesn't allow dogs.

Yes, parking facilities are available at MENA Plaza Hotel Albarsha At The Mall.

Yes, MENA Plaza Hotel Albarsha At The Mall has a gym.

Location Show Map

More Options