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Summary of reviewsThe Royal Marina Inn in Dubai enjoys a prime location overlooking the Dubai Marina, offering stunning canal views and easy access to key attractions such as Marina Beach, JBR Walk and Dubai Marina Mall. The proximity to the DMCC metro station aids in effortless navigation of the city, ensuring guests can explore Dubai conveniently. Despite being in a vibrant area, the hotel provides a peaceful retreat, making it a comfortable and convenient base for exploring the city.
The accommodations have received mixed reviews; however, many guests appreciate the spacious, well-furnished apartments that come with modern amenities like full kitchens, washing machines and balconies. While the size and luxury of the rooms often exceed expectations, recurring maintenance and cleanliness issues, such as mold, cockroaches and broken furniture, suggest significant improvements are needed.
Cleanliness is a notable concern among guests with widespread reports of dirty rooms, unclean bathrooms and pervasive infestations, leading to an overall unsanitary environment. These complaints overshadow the few positive mentions of cleanliness.
The staff at Royal Marina Inn earns mixed feedback. On the positive side, many guests find the staff friendly, helpful and responsive, emphasizing the warm welcome and supportive reception. However, a significant number of reviews highlight issues with unprofessionalism, unresponsiveness and poor communication, detracting from the overall guest experience.
WiFi at the hotel also receives varied feedback. While some guests enjoy fast and reliable internet connections, others report unstable and intermittent service, indicating a need for more consistent connectivity.
The pool at Royal Marina Inn garners generally positive reviews for its cleanliness and regulated temperature, making it pleasant for both adults and children. However, occasional maintenance issues and minor aesthetic concerns are noted. The indoor pool and additional amenities like the gym, sauna and steam room further enhance the appeal of the hotel.
Parking is another mixed aspect with guests appreciating the available basement parking and 24-hour security. However, navigating parking spaces and inconsistent access to parking cards can be a challenge, although direct elevator access from the parking area to the lobby and rooms adds convenience.
Regarding the beds, guests often find them spacious and comfortable. Nonetheless, complaints about dirty bed linens, maintenance issues and occasional presence of bed bugs are areas of concern.
Finally, the Royal Marina Inn is pet-friendly, particularly accommodating to small dogs, offering a generally hassle-free stay for pet owners despite the absence of specific pet amenities.
In summary, the Royal Marina Inn provides a strategically located, pet-friendly base with appealing amenities such as spacious rooms and a well-maintained pool. However, it falls short in areas like cleanliness, maintenance and service consistency, suggesting room for improvement to fully meet guest expectations. Show more
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Categories
Dog Friendly Apartment
Apartment with Swimming Pool
Heated Pool Indoor Pool
Apartment with Parking
Cheap Apartment
Accessible Apartment
4-Star Apartment
Apartment with Indoor Pool
Apartment with Heated Pool
Room Types
Studio with BalconyThis luxurious studio features a pool with a view, a hot tub and a sauna. Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a bath and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit offers 2 beds.
One-Bedroom ApartmentThis apartment features a pool with a view, hot tub and sauna. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit has 3 beds.
About Luxury Apartments in Dubai marina
License: 837087
Guest Reviews
Location
The Royal Marina Inn boasts an enviable location in Dubai, making it an ideal choice for travelers eager to explore. Nestled in a prime spot overlooking Dubai Marina, guests are treated to spectacular views of the canal and the Dubai Eye. The hotel is within walking distance of many key attractions, including Marina Beach, JBR Walk and the bustling Dubai Marina Mall. Proximity to the DMCC metro station ensures effortless access to the rest of the city, while a wide array of nearby restaurants, shops and grocery stores add to its convenience.
Despite the vibrant surroundings, the hotel is situated on the quieter side of the Marina, offering a peaceful retreat after a day of adventure. The location is also praised for its accessibility, being close to public transportation hubs and major highways. Visitors appreciate the short walk to the metro and tram stations, making it easy to navigate Dubai's sprawling landscape. With everything within reach, from beautiful promenades to dining hotspots, the Royal Marina Inn provides a comfortable and convenient base for an unforgettable Dubai experience.
Breakfast
The Royal Marina Inn boasts excellent value for money, particularly for those looking to get the most out of their budget. Guests commend the location, highlighting its proximity to a Metro station, which makes navigating the city very convenient. The property features comfortable beds and affordable dining options on-site. However, it is important to note that breakfast is not included, nor is it available, which might require guests to look nearby for their morning meals. Despite this, the hotel is praised for its overall cost-effectiveness and strategic location.
Rooms
Visitors to Royal Marina Inn have mixed impressions of the accommodations with reviews highlighting both positive and negative aspects of the rooms. Many guests appreciated the cleanliness and size of the apartments, describing the spaces as large, comfortable and well-furnished with modern amenities such as a full kitchen, washing machine and even a balcony. The spaciousness and luxurious interiors often exceeded expectations, providing everything necessary for a long stay and ensuring comfort. The location is highly praised, being conveniently close to DMCC metro station, Dubai Marina Mall and various eateries and supermarkets.
However, numerous reviews point out a series of maintenance and cleanliness issues. Common complaints include cockroaches, mold, broken furniture, dirty walls and peeling paint. Many rooms appeared worn out and not as depicted in online photos, leaving guests disappointed. In some cases, water heaters, air conditioning units and other appliances were malfunctioning. Inconsistent cleaning, lack of soundproofing and unpleasant smells in hallways and reception areas added to the dissatisfaction.
Despite the high points of spacious, comfortable and clean rooms highlighted in several reviews, the recurring problems with maintenance and hygiene suggest that the hotel needs significant improvements to meet its advertised standards consistently.
Beds
The beds at Royal Marina Inn received mixed reviews from guests with many pointing out both positive and negative aspects. On the brighter side, guests often praised the comfortable and spacious beds, noting their large size and snug mattresses. Some guests highlighted the comfortable and modern interiors of the rooms, bolstering the overall sleep experience. However, numerous guests were dissatisfied with cleanliness and maintenance issues. Common complaints included dirty and stained sheets, unwashed duvets, torn bed linens and even instances of bed bugs and cockroaches. Additionally, there were reports of broken bed frames, dusty surfaces and discomfort caused by wobbly or creaky beds. Bed service and housekeeping were also areas of concern with issues like infrequent sheet changes and unfulfilled promises for extra bedding. Despite these setbacks, when the beds were in good condition, they were described as very comfortable, contributing positively to a good night's sleep.
Cleanliness
Despite a few positive mentions of cleanliness at the Royal Marina Inn, the overall sentiment from guests about the hotel's hygiene standards is overwhelmingly negative. While there are some remarks highlighting clean rooms, clean linen and good efforts by the housekeeping staff in certain areas, the majority of reviews point out significant cleanliness issues. Frequent complaints include dirty rooms, unclean bathrooms, moldy walls, pervasive cockroach infestations and dusty conditions. Guests often noted that the property is poorly maintained with outdated and worn-out furniture, peeling wall paint and a noticeable lack of regular and thorough cleaning services. The presence of insects and an overall unsanitary environment was a common observation, leading to widespread dissatisfaction among visitors.
Staff
The guest reviews for the Royal Marina Inn reveal a mixed picture regarding the quality of the staff service. Positively, many guests found the staff to be friendly, helpful and responsive. The reception team received praise for being accommodating and supportive, providing prompt assistance and a warm welcome. Specific staff members like Morris were highlighted for going above and beyond in their duties. There are commendations for polite and professional behavior and several reviewers noted improvements in the staff’s attitude over time, such as increased smiles and a willingness to help.
However, there are significant criticisms as well. Some guests described experiences with rude, unprofessional and unresponsive staff. Issues included long waits at reception, poor communication and the apparent absence of key personnel at crucial times. Guests also reported encountering staff who were indifferent, uncooperative and unskilled with some describing the service as being inadequate or nonexistent. Problems with slow check-in processes, lack of cleaning services, unresolved complaints and the failure to assist effectively were recurrent themes in the negative reviews.
In summary, while there are many positives regarding the staff's friendliness and helpfulness at the Royal Marina Inn, there are equally serious concerns about professionalism, responsiveness and overall service quality that potential guests should consider.
Wi-Fi
The WiFi experience at Royal Marina Inn has been a mixed bag for guests. On a positive note, several reviews highlight great WiFi with some guests specifically mentioning fast, excellent and good internet connections. These reviews suggest that when the WiFi works, it works well, providing a strong and reliable connection.
However, the negative comments cannot be overlooked. Numerous guests reported issues such as intermittent or unstable WiFi, poor internet connection and WiFi not working at all. There were also mentions of the internet being practically non-existent or extremely slow, continuously disconnecting and some guests even expressed frustration over receiving no information about WiFi upon check-in.
Overall, while there are instances of solid WiFi connections at Royal Marina Inn, the inconsistency and frequent reports of poor or non-functioning WiFi indicate that improvements are needed to ensure all guests enjoy reliable internet during their stay.
Pool
Nestled within the Royal Marina Inn is a well-loved pool that stands out for its cleanliness, frequently mentioned by guests. The pool area is generally well-received, offering a clean, regulated temperature that makes swimming comfortable. The pool's modest depth is particularly appreciated, catering well to guests looking for a pleasant swim. Beyond the pool, the hotel also boasts a gym, sauna and steam room, adding to the appealing amenities.
Reviewers appreciate that the pool surpasses expectations from online photos with its large and small sections making it suitable for both adults and children. However, a few critiques mention that grills in the pool's corner detract from its appearance and there have been instances of maintenance resulting in temporary closures. Despite some negative feedback on other aspects of the hotel's amenities, the pool itself is seen as superb, providing a highlight in many guest stays.
Parking
The parking situation at Royal Marina Inn comes with a mix of conveniences and challenges. Guests have appreciated the availability of many parking spots in the basement, which are included with their stay and accessible for free. An additional big plus for many visitors is the easy access and proximity of the parking area to the main facilities.
However, navigating the parking spaces can be difficult due to limited space and the need to call reception frequently to open the parking gate. Some reviews mention issues with obtaining a parking card and the automatic closing of the parking barrier, which can be inconvenient.
Despite these hurdles, there is dedicated parking and it is accessible round the clock. The presence of security in the parking area adds a layer of safety that guests have acknowledged. A 24-hour reception ensures that assistance is always available, which somewhat mitigates the problems with parking access.
Moreover, an elevator from the basement parking takes guests directly to the lobby and room floors, enhancing convenience. On the downside, some have noted that the parking area can be smelly at times. For those looking for a spot without hassle, specific reviews indicate that finding parking can sometimes be a struggle and in some cases, no parking or drop-off space has been available.
Indoor Pool
The Royal Marina Inn features an indoor pool, a highly sought-after amenity among guests. The reviews highlight the presence of this indoor pool, providing a pleasant and convenient option for relaxation and exercise. Additionally, the pool is heated, ensuring a comfortable swimming experience regardless of the weather outside. Alongside the indoor pool, the hotel also includes a gym, allowing guests to maintain their fitness routines during their stay. However, it's important to note that some guests mentioned issues with pool key cards, which might require attention for smoother access. Overall, the indoor pool and accompanying facilities contribute positively to the hotel's appeal.
Dog Friendly
The Royal Marina Inn is generally a dog-friendly establishment, located in a quiet, pet-welcoming neighborhood. Guests have noted that small dogs are well-received, although the hotel does not offer specific amenities for pets. There are no significant issues reported for dogs, indicating a hassle-free stay for pet owners. However, some guests have described the environment as unfriendly for dogs, suggesting a need for improvement in certain areas. Despite this, the overarching sentiment is positive regarding the hotel's acceptance of dogs.
Yes, Luxury Apartments in Dubai marina has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Luxury Apartments in Dubai marina.
Yes, Luxury Apartments in Dubai marina welcomes dogs.
Yes, parking facilities are available at Luxury Apartments in Dubai marina.
No, Luxury Apartments in Dubai marina doesn't have a gym.