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Landmark Hotel

Dubai , Al Nasser Square Deira (Show on Map)

6.9

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLandmark Hotel in Deira, Dubai, is renowned for its prime location. Guests commend its centrality and convenient access to key attractions, commercial districts and transportation options, including a nearby metro station. The proximity to shopping centers, markets and popular family-friendly amenities adds to its appeal, making it ideal for those who value accessibility and a vibrant multicultural neighborhood.

Breakfast at the hotel generally receives positive feedback with many appreciating the meal as "good" or "very good." However, there are calls for more variety, especially in terms of fruits and European foods, indicating room for improvement. Dinner experiences are generally delightful with guests enjoying the affordability of the buffet, though some note limited options and occasional issues with spiciness and quality.

The hotel staff are frequently praised for their friendliness and professionalism with many guests mentioning specific staff members for their excellent service. Staff across all departments, from housekeeping to management, contribute significantly to a favorable guest experience, despite occasional negative interactions.

Reviewers have mixed feelings about the rooms. Many commend the spaciousness, comfort and cleanliness, particularly in the suite rooms, while others highlight issues such as dim lighting, dirty carpets, mold and outdated furniture. The condition and size of bathrooms also receive criticism for being small and poorly maintained. Guests suggest that improvements in cleanliness, maintenance and refurbishment could substantially enhance the overall experience.

Cleanliness feedback is divided as well. Some guests praise the regular cleaning routines and commend specific staff for their efforts in maintaining room hygiene. However, significant concerns about the presence of pests and overall room cleanliness persist, suggesting inconsistent cleaning standards.

The wifi service at Landmark Hotel is a notable area for improvement with many guests reporting challenges in connectivity and reliability, particularly in rooms.

The hotel's suitability for families is mixed. While features like interconnecting rooms are appreciated, overall sentiment suggests it may not be the most family-friendly option with some guests advising against choosing the hotel for family stays.

In summary, Landmark Hotel's outstanding location and friendly staff are its most celebrated features, while improvements in room quality, cleanliness and wifi connectivity could enhance overall guest satisfaction.
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Categories

Hotel with All Inclusive Packages

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Family Suite One Bedroom with King Bed This room can accommodate 2 adults and 2 children up to 12 years old (additional roll-away bed).

Classic Room with Double Bed This double room has a satellite TV, air conditioning and minibar.

Classic Room with Twin beds This twin room features air conditioning and minibar

Classic Triple Room This triple room offers a pool with a view. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit offers 3 beds.

Family Suite One Bedroom with Triple Beds Guests will have a special experience as the suite provides a pool with a view. This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 4 beds.

About Landmark Hotel

License: 510307

Guest Reviews

6.9

Rated

Location

Landmark Hotel boasts a prime location that receives high praise from guests, particularly for its convenience and centrality. Situated in the heart of Deira, Dubai, the hotel makes it an ideal choice for those looking to explore the city's main attractions and commercial districts with ease. Guests appreciate its proximity to multiple transportation options, including a nearby metro station, which simplifies commuting across the city.

The location is celebrated for its closeness to an array of shopping centers, markets and souks, perfect for visitors keen on retail therapy and local shopping experiences. With well-known brands like McDonald's, KFC and Nikon in the vicinity, along with family-friendly amenities and eateries, the hotel caters well to diverse needs and preferences.

Despite occasional complaints about difficulty in getting taxis, the overall sentiment about the hotel's location is overwhelmingly positive. Many highlight its convenience and accessibility, making it a strategic choice for travelers who prioritize location and ease of access to essential services and attractions. The vibrant, multicultural neighborhood surrounding the hotel further adds to its appeal, offering guests a rich slice of Dubai's urban life.

Breakfast

Landmark Hotel's breakfast offerings have received a mix of feedback from guests. While many appreciated the meal, describing it as "good," "very good," and "nice," others felt that it could benefit from more variety. Some guests specifically mentioned the excellence in both breakfast and dinner options. The range of items available at breakfast was acknowledged, yet there were calls for a greater selection, including fruits and European foods, indicating a desire for a more diverse and continental spread. A few reviews highlighted issues with repetition and limited choices at the breakfast buffet and some guests found it lacking or unsatisfactory. Despite these remarks, there is a consensus that, overall, breakfast at the hotel is decent with room for improvement in terms of variety and selection.

Dinner

At Landmark Hotel, dinner receives a range of feedback from guests. Many find the dinner experience delightful, describing it as delicious and excellent. The affordability of the buffet is also appreciated. However, some guests note that the dinner options can be limited and the quality inconsistent. There are comments about the dinner being too spicy despite specific requests otherwise. Additionally, the dinner menu seems to have a heavy focus on African cuisine, which might not cater to all preferences. Overall, while some reviews highlight room for improvement, many guests enjoy their dining experience at the hotel.

Rooms

Landmark Hotel's rooms present a mixed experience for guests. The spaciousness of several rooms is appreciated with many reviewers noting their comfort and size, particularly suite rooms. There are positive comments about room cleanliness and the helpful and efficient cleaning staff, providing a generally pleasant stay when it comes to basic hygiene.

However, numerous concerns arise regarding the condition of the rooms. A recurring topic is that many rooms are dark with dim lighting and unclean carpets contributing to the sense of gloom. Mold and dust are frequent issues with some guests noting specific instances of cockroaches and unpleasant odors such as cigarettes and mold.

Guests frequently mention the outdated and worn furniture, which detracts from the overall experience. The limited views, often facing walls or having no outer spaces and the small size of many rooms are also points of contention. Complaints about broken fittings, inadequate maintenance, weak air conditioning and insufficient lighting are common.

The bathrooms are another sore point with many describing them as too small, dirty and in need of urgent maintenance. Issues such as leaking toilets, broken fixtures and overwhelming odors were highlighted by several guests.

Overall, while some guests find spacious and comfortable rooms that meet their needs, many others encounter significant issues that impact their stay negatively. Enhancements in cleanliness, maintenance and some fresh refurbishing could potentially transform the hotel experience.

Beds

The reviews about the beds at Landmark Hotel reveal a range of guest experiences. While some guests found the beds to be comfortable and appreciated that the staff cleaned the beds, others had significant concerns. Common complaints included hard pillows, old mattresses and uncomfortable beds. There were also numerous reports of bedbugs and bed mites, which added to the discomfort. Additionally, guests mentioned that the beds were often small or in poor condition with some even being broken. Considering these mixed reviews, it appears that the hotel might need to address various issues related to bed quality and overall room maintenance to improve guest satisfaction.

Cleanliness

Guest reviews of the Landmark Hotel highlight the mixed sentiments regarding cleanliness. On the positive side, many guests praised the daily cleaning routine, noting that rooms were regularly attended to with fresh towels and waste removal. Some highlighted the excellent work of specific staff members like Imran and Mr. Nader for their commendable cleaning efforts. Certain guests appreciated the overall cleanliness and comfort, especially in the bathrooms which sparkled.

However, there were notable criticisms as well. A significant number of reviews pointed out issues with general cleanliness with several guests finding their rooms and bathrooms not up to par. Complaints included dirty conditions, presence of cockroaches, bed mites and a persistent smell of cigarette smoke. Specific rooms were mentioned for their poor hygiene and the need for better cleaning standards. Despite some rooms being frequently cleaned and maintained, the inconsistency in cleanliness standards was a recurring theme in the feedback.

Staff

The staff at Landmark Hotel generally receive high praise for their friendliness and professionalism. Many guests have highlighted specific staff members, such as Amarnath, who is noted for his helpfulness and maintaining clean rooms and Imran, who is described as friendly and hardworking. Housekeeping staff, particularly Ahsan, Mohamed Nadir and Suraj, are frequently commended for their diligence and excellent service. Guests mentioned that the employees, including reception staff, waiters and room attendants, are courteous, cooperative and attentive to their needs.

While mentions of rude or unhelpful interactions do surface occasionally, the overwhelming sentiment is positive with phrases such as "very polite," "good service," and "extremely friendly" commonly associated with the hotel’s staff. Guests also appreciated the professional demeanor of staff members like Ajith and Nafees and the proactive approach of personnel like Mr. Sukhsher Singh, who were highlighted for their helpfulness.

Overall, the collaborative efforts of the Landmark Hotel’s workforce, from housekeeping to management, contribute significantly to a favorable guest experience, despite a few isolated criticisms.

Wi-Fi

The wifi experience at Landmark Hotel has been consistently highlighted in guest reviews with many noting challenges in connectivity. Words like poor network connection, very bad wifi and unstable internet suggest that the wireless service tends to be unreliable, particularly within the rooms. Several guests pointed out that the wifi never worked or was of poor quality, making it difficult to maintain a stable connection. Despite its many offerings, the hotel's wifi remains an area needing improvement to meet guest expectations for a seamless online experience.

Family

Landmark Hotel has received mixed feedback concerning its suitability for families with children. While aspects such as the interconnecting rooms have been praised as great for families, overall sentiment suggests that the hotel may not be the most family-friendly destination. Some guests reported pleasant stays with their families, appreciating certain features, but there is notable criticism indicating room for improvement in their family-oriented services. Multiple reviews explicitly advise against choosing this hotel for family stays, implying that it may be better suited for other types of travelers.

Yes, Landmark Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Landmark Hotel.

No, Landmark Hotel doesn't allow dogs.

No, parking facilities aren't available at Landmark Hotel.

Yes, Landmark Hotel has a gym.

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