Jacob's Garden Hotel
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Summary of reviewsJacob's Garden Hotel in Dubai garners praise for its strategic location, providing guests with easy access to key tourist spots, restaurants, supermarkets and essential services. Its proximity to metro and bus stations facilitates effortless city navigation, making it an ideal choice for travelers. Positioned in a vibrant area, the hotel offers a rich blend of local culture and convenience, appealing to those who enjoy a bustling environment and close proximity to attractions like the gold souk.
The accommodation features spacious, clean and comfortable rooms, often highlighted for their modern amenities and stylish decor. Daily thorough cleaning ensures a tidy and welcoming environment with large beds suitable for families. The positive reviews are occasionally marred by concerns about low lighting, views and minor cleanliness issues, but overall, the hotel maintains a high standard of cleanliness and comfort.
Jacob's Garden Hotel's breakfast predominantly caters to those with a taste for traditional Indian cuisine. Guests appreciate the flavorful dishes like dhal and naan, though some find the lack of diversity and healthy options limiting. The onsite restaurant serves quality Indian and Asian food with a 24-hour service that proves convenient for travelers. However, more variety to cater to international palates could improve the dining experience.
The exceptional staff at Jacob's Garden Hotel significantly enhances the guest experience with their friendliness, politeness and professionalism. Reception staff facilitate smooth check-ins and security staff contribute to a safe environment. The positive impact of the staff is frequently highlighted in guest reviews.
Additional amenities such as free, high-speed Wi-Fi, a well-maintained gym and a commendable spa with a pool and sauna further enhance the hotel's appeal. The pool area, despite occasional closures and a few minor cleanliness issues, is generally well-received. The hotel also provides convenient onsite parking, although some guests find the spaces narrow.
Jacob's Garden Hotel is particularly family-friendly, offering a welcoming ambiance for those traveling with children. The comfort and size of the beds receive mixed reviews with some guests finding them extremely comfortable while others note issues with comfort and cleanliness of bed linens.
Overall, Jacob's Garden Hotel meets the expectations of a four-star property with some reviews suggesting it exceeds these standards. The combination of excellent location, comfortable rooms, friendly staff and convenient amenities make it a recommended choice for travelers seeking a pleasant stay in Dubai.
Categories
The accommodation features spacious, clean and comfortable rooms, often highlighted for their modern amenities and stylish decor. Daily thorough cleaning ensures a tidy and welcoming environment with large beds suitable for families. The positive reviews are occasionally marred by concerns about low lighting, views and minor cleanliness issues, but overall, the hotel maintains a high standard of cleanliness and comfort.
Jacob's Garden Hotel's breakfast predominantly caters to those with a taste for traditional Indian cuisine. Guests appreciate the flavorful dishes like dhal and naan, though some find the lack of diversity and healthy options limiting. The onsite restaurant serves quality Indian and Asian food with a 24-hour service that proves convenient for travelers. However, more variety to cater to international palates could improve the dining experience.
The exceptional staff at Jacob's Garden Hotel significantly enhances the guest experience with their friendliness, politeness and professionalism. Reception staff facilitate smooth check-ins and security staff contribute to a safe environment. The positive impact of the staff is frequently highlighted in guest reviews.
Additional amenities such as free, high-speed Wi-Fi, a well-maintained gym and a commendable spa with a pool and sauna further enhance the hotel's appeal. The pool area, despite occasional closures and a few minor cleanliness issues, is generally well-received. The hotel also provides convenient onsite parking, although some guests find the spaces narrow.
Jacob's Garden Hotel is particularly family-friendly, offering a welcoming ambiance for those traveling with children. The comfort and size of the beds receive mixed reviews with some guests finding them extremely comfortable while others note issues with comfort and cleanliness of bed linens.
Overall, Jacob's Garden Hotel meets the expectations of a four-star property with some reviews suggesting it exceeds these standards. The combination of excellent location, comfortable rooms, friendly staff and convenient amenities make it a recommended choice for travelers seeking a pleasant stay in Dubai.
Small Hotel
Located in Bur Dubai, this hotel offers a cozy and convenient stay. Its central location provides easy access to local attractions. The hotel's smaller size contributes to its intimate and charming atmosphere.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Yes, to all guests
Answers last updated by Jacob's Garden Hotel
Hotel with Indoor Pool
Guest Reviews
Jacob's Garden Hotel boasts a highly convenient and well-praised location, ideal for travelers seeking easy access to various amenities and attractions in Dubai. Positioned not far from both the airport and main town, the hotel serves as a central hub, closely situated to a plethora of restaurants, supermarkets and essential services. With several metro and bus stations within walking distance, guests can effortlessly navigate the city.
The hotel finds itself in a vibrant area, teeming with day-to-day necessities including grocery stores, commercial shops and a mosque. It's particularly attractive for those who appreciate a bustling environment and it's situated near the gold souk and key tourist hotspots. Moreover, the property's prime location on Rolla Street offers a rich blend of local culture with a nearby desi market hub providing 24-hour access to desi food and Karak tea.
Although a few guests mentioned a bit of a walk to the nearest metro station and some congestion, the general sentiment favors the strategic positioning of the hotel. Locations like Dubai Mall, downtown Dubai and various entertainment and commercial centers are easily reachable. The hotel's spot also ensures that guests can enjoy the rich culinary scene with many restaurants and coffee shops just around the corner.
In summary, Jacob's Garden Hotel is highly recommended for its excellent and central location, providing guests with ease and convenience during their stay in Dubai.
Jacob's Garden Hotel offers a breakfast experience that is predominantly centered around traditional Indian cuisine. Many guests found the breakfast to be delicious and flavorful, enjoying the authenticity of the dishes like dhal and naan. Some reviewers appreciated the affordability and value of the breakfast, noting that it was varied and tasted great.
However, the overall consensus shows that the breakfast may not cater well to those unfamiliar with or not particularly fond of Indian food. The lack of diversity in the menu and limited healthy options such as fruits and vegetables were points of contention. Moreover, guests reported that the selection was not satisfactorily diverse with a few mentioning that the protein options were minimal and breakfast items tended to run out quickly.
Several reviewers felt the breakfast was below average, describing it as unsuitable or even horrible. The absence of items like oats or omelettes, coupled with oily serving thongs, added to the dissatisfaction for some. Additionally, non-Indian guests found the offerings limited and unsatisfactory, pointing out the high rates and crowded buffet as further drawbacks.
In summary, while the breakfast at Jacob's Garden Hotel has its merits in terms of taste and affordability, it predominantly caters to those with a palate for Indian cuisine, lacking broader choices that might appeal to an international clientele.
Jacob's Garden Hotel offers an onsite restaurant that primarily serves Asian and Indian cuisine. Guests appreciate the good quality of Indian food available, particularly noting the nice variety of Indian breakfasts. The 24-hour restaurant service is a convenient feature for travelers. However, it is important to mention that the options for breakfast and overall food variety can be limited, especially for international travelers looking for non-Indian or European dishes. The buffet lacks options catering to a broader international palate, focusing mainly on Desi and Asian meals with no Arabic food available. European food is mentioned but seems sparse among the choices. Despite the limited culinary diversity, those who enjoy Indian cuisine will likely find the food offerings satisfying.
Jacob's Garden Hotel offers spacious, clean and comfortable rooms, often described as both cozy and quiet. Many guests noted the good interior design and modern amenities, such as equipped bathrooms and technology, which enhance the overall comfort of the stay. Large beds and rooms spacious enough for families are frequently highlighted.
Several reviews emphasize the cleanliness of the rooms, often pointing out that they were thoroughly cleaned on a daily basis. The rooms' modern and stylish decor also received positive feedback with specific mentions of the comfortable furnishings and contemporary setup.
Despite the predominantly positive feedback, there are some noted areas for improvement. A few guests mentioned that some rooms feel a bit dark with low lighting and that the view from certain rooms is not particularly appealing. There were also occasional remarks regarding the cleanliness of carpets and the presence of insects.
Overall, Jacob's Garden Hotel provides a comfortable and pleasant stay, especially appreciated by guests for the room size, cleanliness and modern facilities. However, minor improvements in maintenance and room lighting could further enhance the guest experience.
The beds at Jacob's Garden Hotel receive mixed feedback from guests. Positive remarks highlight the comfort and size of the beds, describing them as big, comfortable and even huge with some rooms having beds that can accommodate three people comfortably. Phrases such as cozy beds, comfortable bed and great bed frequently appear, suggesting that many guests find the sleeping arrangements satisfactory. However, there are notable mentions of discomfort with some beds and pillows being described as hard or not comfortable. Issues with stained bed sheets persist in several reviews, which might be a point of concern for future guests. On the brighter side, the hotel does provide alternative solutions when needed and offers bed barriers. The overall feedback leans towards comfort but does note areas for improvement.
Located in the heart of Dubai, Jacob's Garden Hotel stands out for its exceptional cleanliness, echoed by numerous guest reviews. Guests frequently highlight the hotel's clean and spacious rooms with many pointing out the daily thorough cleaning service. From the lobby to the individual rooms, the entire establishment maintains a neat and tidy environment, often described as tranquil and comfortable. Housekeeping teams ensure that rooms are consistently cleaned, towels are regularly changed and the bathrooms remain clear with no insects in sight.
The hotel's cleanliness extends to its hallways and common areas, providing guests with a sense of welcome and comfort from the moment they step through the doors. Many reviews emphasize the great atmosphere and the stylish, super clean rooms which come equipped with excellent facilities. The staff's politeness and cooperative nature further enhance the positive experience, leaving guests feeling well-taken care of during their stay.
Additionally, the hotel's strategic location in the center of Dubai makes it an ideal choice for visitors looking to explore tourist and entertainment spots conveniently. While some feedback points out occasional issues with breakfast dish cleanliness or missing amenities like slippers and shampoo, these are minor compared to the overall high standards of cleanliness and service.
However, it is worth noting that there were isolated comments about dirty carpets, unclean rooms and dead cockroaches, which suggest room for improvement. Despite these few negatives, the majority of reviews maintain that Jacob's Garden Hotel is very clean, beautiful and highly recommended, making it a solid option for travelers prioritizing cleanliness and comfort.
Jacob's Garden Hotel boasts an exceptional team that significantly enhances the guest experience. Visitors frequently highlight the cooperative and fully accommodating reception staff who make check-in processes smooth and welcoming. Many reviews commend the overall friendliness, politeness and helpfulness of the staff, pointing out that they contribute to a comfortable and inviting atmosphere. Special mentions, such as a note of gratitude to Maisam for his hospitality, emphasize individual contributions to positive guest experiences.
Despite a solitary mention of an unprofessional receptionist, the vast majority of feedback describes the staff as excellent, fantastic and attentive. Security staff are also noted for their friendliness and professionalism, adding a further layer of comfort and safety for guests. The hotel lobby and reception areas are often described as quite nice, complementing the service received.
The staff's ability to manage early check-ins effectively and the consistent cleanliness of the rooms add to the positive impressions. Guests appreciate the beautiful and respectful demeanor of the team, labeling them as understanding and patient. Overall, the sentiments converge on one key point: the staff at Jacob's Garden Hotel play a crucial role in delivering a pleasant and memorable stay for guests.
Jacob's Garden Hotel offers a commendable Wi-Fi experience with numerous guests noting its excellence and reliability. The hotel provides free internet access and many have highlighted the high-speed internet available. Wi-Fi is accessible throughout the hotel, including in public areas where it performs well. Most reviews reflect a positive customer experience regarding Wi-Fi, citing good working conditions and consistent availability. However, occasional reviews suggest there may be moments without proper connectivity, but overall, the feedback emphasizes effective and high-speed Wi-Fi service.
Jacob's Garden Hotel offers commendable spa facilities that have impressed many guests. Visitors consistently highlight the brilliance of the spa amenities, which include both a pool and a sauna, ensuring a relaxing experience. The sauna, although on the smaller side, still provides a cozy retreat. Despite occasional pool closures, the overall spa area remains a favored aspect of the hotel. The friendly and super staff further enhance the experience, contributing to a pleasant and enjoyable stay. Guests frequently report having a great time, appreciating the high standards and the relaxing atmosphere provided by the spa at Jacob's Garden Hotel.
Jacob's Garden Hotel offers a gym that many guests found convenient and a noteworthy part of the hotel's amenities. The facilities include a large gym that some reviews specifically highlight as great. Visitors also appreciated the cleanliness of the gym and the adjoining swimming pool. However, there were mentions of the gym's maintenance needing improvement and a few noted it as being small. Overall, the gym is generally seen as a positive aspect of the hotel, adding to the overall experience despite some minor criticisms.
Jacob's Garden Hotel receives positive reviews for its clean and spacious facilities with numerous mentions of its pool area. Visitors have described the pool as great and brilliant, adding a touch of excellence to their stay. The attentive and friendly staff at the hotel further enhance the experience. However, some feedback indicates room for improvement, such as the pool sometimes being closed or lacking shade. While occasionally reported as small and not entirely clean, the general sentiment towards the pool remains favorable, contributing positively to guests' overall hotel experience.
Jacob's Garden Hotel offers the convenience of its own on-site parking facility, which many guests find to be a significant advantage, especially in the bustling Bur Dubai area. The availability of free basement parking is frequently highlighted as a positive feature, providing a hassle-free experience for guests. Despite comments about the parking spaces being narrow, the overall sentiment towards the parking situation remains favorable. The hotel ensures that guests can secure parking with minimal difficulty, contributing to an overall comfortable stay.
Jacob's Garden Hotel stands out as an excellent choice, especially for family visits. Guest reviews frequently highlight the hotel's family-friendly ambiance. The establishment has been noted for being particularly accommodating and friendly with children, making it an appealing option for those traveling with family. Despite minor criticisms such as small parking spaces for larger family cars and occasional odors in the bathroom, the hotel's overall appeal remains strong. Its helpful staff and family-oriented environment contribute to its reputation as an excellent four-star hotel suitable for a comfortable and enjoyable family stay.
Jacob's Garden Hotel generally fulfills the expectations of a four-star property. Many guests have highlighted that it meets or even resembles five-star standards with excellent reception staff contributing to a positive experience. Visitors appreciate the four-star pricing and find the hotel's services and facilities comparable to more luxurious accommodations. However, some reviews indicate that the hotel does not always meet the four-star category and note that there are instances where the property falls short of these expectations. Overall, while the hotel largely aligns with its four-star rating, there are occasional inconsistencies in maintaining this standard.
Jacob's Garden Hotel stands out as an excellent choice for business travelers, offering a range of dedicated business facilities and services that cater specifically to professionals. Situated in a central location, it provides easy access to key areas, making it highly convenient for business activities. The hotel's business center and overall ambiance are designed to facilitate a productive work environment.
The facilities and services provided are tailored to meet the needs of business guests with high praise for both the website and the supportive staff. Although primarily focused on business travel, Jacob's Garden Hotel doesn't lose its appeal to families, managing to balance business functionality with family-friendly amenities. It stands as a top-tier, four-star establishment that successfully serves diverse needs.
Jacob's Garden Hotel offers a convenient and accessible location, making it an ideal choice for guests with disabilities. The hotel is easy to reach and has features specifically designed for wheelchair users. Rooms are well-maintained and clean, ensuring a comfortable stay. Additionally, the strong wifi service and friendly staff contribute to a positive overall experience. Jacobs's Garden Hotel stands out for its commendable accessibility and supportive environment.
Location Show Map
Location
The hotel finds itself in a vibrant area, teeming with day-to-day necessities including grocery stores, commercial shops and a mosque. It's particularly attractive for those who appreciate a bustling environment and it's situated near the gold souk and key tourist hotspots. Moreover, the property's prime location on Rolla Street offers a rich blend of local culture with a nearby desi market hub providing 24-hour access to desi food and Karak tea.
Although a few guests mentioned a bit of a walk to the nearest metro station and some congestion, the general sentiment favors the strategic positioning of the hotel. Locations like Dubai Mall, downtown Dubai and various entertainment and commercial centers are easily reachable. The hotel's spot also ensures that guests can enjoy the rich culinary scene with many restaurants and coffee shops just around the corner.
In summary, Jacob's Garden Hotel is highly recommended for its excellent and central location, providing guests with ease and convenience during their stay in Dubai.
Breakfast
However, the overall consensus shows that the breakfast may not cater well to those unfamiliar with or not particularly fond of Indian food. The lack of diversity in the menu and limited healthy options such as fruits and vegetables were points of contention. Moreover, guests reported that the selection was not satisfactorily diverse with a few mentioning that the protein options were minimal and breakfast items tended to run out quickly.
Several reviewers felt the breakfast was below average, describing it as unsuitable or even horrible. The absence of items like oats or omelettes, coupled with oily serving thongs, added to the dissatisfaction for some. Additionally, non-Indian guests found the offerings limited and unsatisfactory, pointing out the high rates and crowded buffet as further drawbacks.
In summary, while the breakfast at Jacob's Garden Hotel has its merits in terms of taste and affordability, it predominantly caters to those with a palate for Indian cuisine, lacking broader choices that might appeal to an international clientele.
Dinner
Rooms
Several reviews emphasize the cleanliness of the rooms, often pointing out that they were thoroughly cleaned on a daily basis. The rooms' modern and stylish decor also received positive feedback with specific mentions of the comfortable furnishings and contemporary setup.
Despite the predominantly positive feedback, there are some noted areas for improvement. A few guests mentioned that some rooms feel a bit dark with low lighting and that the view from certain rooms is not particularly appealing. There were also occasional remarks regarding the cleanliness of carpets and the presence of insects.
Overall, Jacob's Garden Hotel provides a comfortable and pleasant stay, especially appreciated by guests for the room size, cleanliness and modern facilities. However, minor improvements in maintenance and room lighting could further enhance the guest experience.
Beds
Cleanliness
The hotel's cleanliness extends to its hallways and common areas, providing guests with a sense of welcome and comfort from the moment they step through the doors. Many reviews emphasize the great atmosphere and the stylish, super clean rooms which come equipped with excellent facilities. The staff's politeness and cooperative nature further enhance the positive experience, leaving guests feeling well-taken care of during their stay.
Additionally, the hotel's strategic location in the center of Dubai makes it an ideal choice for visitors looking to explore tourist and entertainment spots conveniently. While some feedback points out occasional issues with breakfast dish cleanliness or missing amenities like slippers and shampoo, these are minor compared to the overall high standards of cleanliness and service.
However, it is worth noting that there were isolated comments about dirty carpets, unclean rooms and dead cockroaches, which suggest room for improvement. Despite these few negatives, the majority of reviews maintain that Jacob's Garden Hotel is very clean, beautiful and highly recommended, making it a solid option for travelers prioritizing cleanliness and comfort.
Staff
Despite a solitary mention of an unprofessional receptionist, the vast majority of feedback describes the staff as excellent, fantastic and attentive. Security staff are also noted for their friendliness and professionalism, adding a further layer of comfort and safety for guests. The hotel lobby and reception areas are often described as quite nice, complementing the service received.
The staff's ability to manage early check-ins effectively and the consistent cleanliness of the rooms add to the positive impressions. Guests appreciate the beautiful and respectful demeanor of the team, labeling them as understanding and patient. Overall, the sentiments converge on one key point: the staff at Jacob's Garden Hotel play a crucial role in delivering a pleasant and memorable stay for guests.
Wi-Fi
Spa
Gym
Pool
Parking
Family
4 Star
Business
The facilities and services provided are tailored to meet the needs of business guests with high praise for both the website and the supportive staff. Although primarily focused on business travel, Jacob's Garden Hotel doesn't lose its appeal to families, managing to balance business functionality with family-friendly amenities. It stands as a top-tier, four-star establishment that successfully serves diverse needs.
Accessible
Yes, Jacob's Garden Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Jacob's Garden Hotel.
No, Jacob's Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Jacob's Garden Hotel.
Yes, Jacob's Garden Hotel has a gym.
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