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Hotel Indigo Dubai Downtown by IHG

Dubai , Marasi Drive (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Indigo Dubai Downtown by IHG, is highly regarded for its prime location in the heart of Dubai, offering close proximity to major landmarks such as the Dubai Mall and Burj Khalifa. Despite its central position, it provides a tranquil retreat, balancing accessibility with seclusion. Superb views of the canal and cityscape add to its allure.

The breakfast, a highlight for many guests, impresses with its quality, variety and taste. The buffet, known for its well-organized and abundant spread, caters to diverse dietary needs, including vegan and gluten-free options. Guests particularly enjoy the mix of local and international flavors. Dinner is also generally well-received with the a la carte menu praised for its variety and quality, though some guests find it average and occasionally lacking in innovation.

Rooms are a standout feature, receiving consistent praise for their spaciousness, modern and stylish decor and cleanliness. The beautiful views, comfortable beds and well-equipped amenities enhance the guest experience. Cleanliness throughout the hotel is impeccable with the staff's diligence frequently commended.

The hotel staff is highly praised for their exceptional service, friendliness and professionalism. They go above and beyond to ensure a comfortable stay for all guests. The multilingual capabilities and proactive approach of the staff significantly enhance the overall guest experience.

The complimentary Wi-Fi is generally reliable and appreciated by guests, although there are occasional mentions of weaker connections during peak times. The spa receives positive feedback for its high-quality treatments and professional massages, despite some noting its small size and high cost. The gym is well-equipped and open 24 hours, adding to its appeal with impressive views and modern amenities.

The pool area, while beautiful and relaxing, does have drawbacks such as limited sunbeds and cold water. Nevertheless, it remains a popular spot for guests to unwind.

Parking options at the hotel are convenient, offering free underground parking and efficient valet services. Families find the hotel particularly accommodating with family-friendly amenities, activities and spacious rooms, making it a suitable choice for those traveling with children.

Overall, Hotel Indigo Dubai Downtown stands out for its excellent location, stylish and comfortable rooms, high cleanliness standards, outstanding staff service and a range of appealing amenities, making it a top choice for travelers looking to enjoy Dubai's vibrant downtown.
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Dog Friendly Hotel

This hotel welcomes both dogs and cats. They provide a welcome pet pack with treats and toys, an eco-friendly pet bed, and allow pets on the terrace at Open Sesame for breakfast. One pet is allowed per room, or two in a suite, up to 20kg, for an extra fee.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Room Guests will have a special experience as the double room features a infinity pool. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views.

Standard King Room with City View The pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.

Standard Twin Room with City View Guests will have a special experience as this twin room features a pool with a view. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.

Standard Twin Room with Creek View Guests will have a special experience as this twin room provides a infinity pool. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

King Suite with Downtown View Guests will have a special experience as the suite features a pool with a view. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Junior King Suite Creek View This suite features a infinity pool. Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

One-Bedroom Suite with Creek View and Sofa Bed Guests will have a special experience as the suite features a infinity pool. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Standard King Toom with Creek View This double room features a infinity pool. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Premium King Toom with Creek View The infinity pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

One-Bedroom Suite with Creek View - High Floor The suite provides a tea and coffee maker and city views. The unit offers 1 bed.

Premium Twin Room with Creek View - High Floor The twin room offers a tea and coffee maker and river views. The unit has 2 beds.

About Hotel Indigo Dubai Downtown by IHG

License: 805527

Guest Reviews

Location

Hotel Indigo Dubai Downtown by IHG, enjoys a superb location that guests consistently praise. Strategically situated in the heart of Dubai, it is within walking distance to major landmarks like the Dubai Mall and Burj Khalifa. Guests find it convenient to reach the Dubai Mall in about 10-15 minutes on foot, making it an ideal choice for shopping and sightseeing. The proximity to Business Bay and other attractions enhances the appeal, allowing quick access to many of the city's must-see spots.

Despite being centrally located, the hotel offers a tranquil retreat from the bustling downtown area. This balance strikes a chord with visitors who appreciate the seclusion without sacrificing accessibility to vibrant city life. The surrounding area is well-serviced with supermarkets and dining options nearby and finding a taxi is easy for those looking to explore further.

The views from the hotel receive high marks as well with stunning sights of the canal and cityscape. This combination of comfort, cleanliness and proximity to key attractions positions Hotel Indigo as a standout option for travelers looking to experience Dubai's dynamic downtown while enjoying a peaceful stay.

Breakfast

The breakfast at Hotel Indigo Dubai Downtown by IHG, generally impressed guests with its quality, variety and taste. Many praised the breakfast as delicious, exceptional and rich, highlighting a wide selection of dishes, including various omelets, eggs benedict, fresh pastries, fruits and yogurt. The buffet style was frequently mentioned as superbly organized and abundant, catering to diverse dietary needs such as vegan and gluten-free options. Guests appreciated the extensive and high-quality offerings, noting the inclusion of local and international flavors, as well as healthy choices. Despite some remarks about monotony for extended stays and occasional underwhelming experiences, most reviews emphasized the breakfast as a standout feature of the hotel. The breakfast service, ambiance and overall experience were often described as fantastic, further enhancing guests' stay at the hotel.

Dinner

Many guests find the dinner experience at Hotel Indigo Dubai Downtown delightful, praising the diverse and delicious food, well-prepared dishes and smooth service. The a la carte menu, which is updated daily, offers a variety of choices that are generally described as fantastic, tasty and of high quality. The restaurant's convenient location and clean environment contribute positively to the dining experience. However, there are some mixed reviews with a few guests finding the food to be average, bland or lacking innovation. The semi-buffet dinner option for the half-board package received some criticism for not meeting expectations and being somewhat disappointing. Despite some guests feeling the dinner is a bit expensive for the quality, the overall reception of the dinner service at the hotel remains largely positive.

Rooms

Hotel Indigo Dubai Downtown by IHG, boasts rooms that consistently garner positive feedback from guests. Many reviews highlight the spaciousness of the rooms with several describing them as large, massive and sizeable. The modern and stylish decor, often noted as creative and beautiful, contributes to the overall aesthetic appeal. Cleanliness is a recurring theme with numerous mentions of rooms being tidy, spotless and super clean.

Guests appreciate the comfort offered by the rooms with comfortable and large beds frequently mentioned. Beautiful views, particularly those overlooking the creek or the canal, add to the charm of staying here. The interior design receives praise for its artistic and unique touches, which sets the hotel apart.

Functionality is not compromised, as rooms are described as well-equipped and ergonomic. The presence of modern furniture and luxurious amenities further enhances the guest experience. Some rooms even feature large bathtubs and impressive bathrooms, adding a touch of luxury.

While a few reviews mentioned issues like noise from traffic or slight room size variations, the overall sentiment remains positive with many guests expressing a desire to return. The hotel’s combination of stylish decor, spacious rooms and delightful views makes it a recommended choice for travelers seeking a comfortable and aesthetically pleasing stay in Dubai.

Beds

Hotel Indigo Dubai Downtown by IHG, receives high praise for its beds from its guests. Many reviewers note the beds as very comfortable, even describing them as super comfortable, extremely comfortable and amazingly comfortable. The beds' comfort is enhanced by high-quality bedding with large and plush pillows, often referred to as the best or magical. While there are a few isolated comments about the beds being too soft or uncomfortable, the overall trend highlights a positive sleeping experience with beds that perfectly balance firmness and softness. The hotel's beds are also described as large and spacious, contributing to an overall relaxing and restful stay. Additionally, the clean rooms and the quality of the beds and pillows further enhance guest satisfaction at this new and aesthetically pleasing hotel.

Cleanliness

Hotel Indigo Dubai Downtown by IHG, garners high praise for its exceptional cleanliness. Guests consistently describe the hotel as super clean, very clean and spotlessly clean with many noting the meticulous attention to maintaining high standards throughout the property. The rooms are frequently highlighted for being clean, tidy and beautifully furnished, creating a comfortable and welcoming environment.

Public spaces, including the lobby and corridors, are also mentioned as being remarkably clean and well-maintained, contributing to the overall aesthetic and modern feel of the hotel. Additionally, the fresh and fragrant scent throughout the hotel adds to the positive experience.

The staff receive commendation for their diligence and helpfulness in maintaining this level of cleanliness, often going above and beyond to ensure guests are satisfied. Many guests express a desire to return, attributing their decision to the consistently high cleanliness levels.

Overall, the hotel's cleanliness is described as impeccable, leaving an enduring impression on those who stay there.

Staff

Guest reviews of Hotel Indigo Dubai Downtown by IHG, consistently highlight the exceptional quality of its staff. Described as extraordinarily friendly and helpful, the staff at this hotel go above and beyond to ensure a comfortable stay for all guests. Their attentiveness and professional demeanor are frequently mentioned with numerous reviewers praising their politeness, welcoming nature and readiness to assist in any situation. Special commendations are given to specific employees like Michael, Big Mac, Alejandro, Rachel, Emil, Lara and others, for their exemplary service and personal touch.

The hotel's staff boasts a wealth of multilingual capabilities, allowing them to interact efficiently with guests from various nationalities. This linguistic diversity, coupled with their proactive approach, enhances the overall guest experience significantly. Guests also appreciate the staff's cooperative and supportive nature with many instances of personalized assistance being highlighted.

Whether it's the warm and courteous reception staff, the knowledgeable bar employees or the attentive housekeeping personnel, the positive impact of the staff's consistent friendliness and commitment to service excellence cannot be understated. Front desk employees and management, in particular, are noted for their swift problem-solving abilities and effective communication.

Overall, the service levels at Hotel Indigo Dubai Downtown are described as top-notch with many guests attributing their memorable stays to the dedication and hard work of the hotel staff. Given the overwhelming positive feedback, it is evident that the hotel places a strong emphasis on quality customer service, making it a standout choice for travelers looking for an exceptional hospitality experience in Dubai.

Wi-Fi

Hotel Indigo Dubai Downtown offers complimentary Wi-Fi throughout the premises, which is generally praised for its high-speed and stable performance. Guests frequently highlight the internet's reliability and its convenience for messaging and general browsing activities. Many have had quick and easy access to the network with no significant issues.

However, there are a few mentions of weaker connections, particularly during the evening hours and some guests experienced difficulty with video calls and more demanding online activities. Overall, the Wi-Fi is described as great and excellent by the majority of visitors, making it a strong point for those needing dependable internet access during their stay.

Spa

Hotel Indigo Dubai Downtown boasts a spa experience that several guests found to be excellent. The Rayya Spa, specifically, was praised for its superb treatments and professional massages. Guests enjoyed a variety of services, including the Royal Thai massage and treatments like manicures and eyebrow threading, which received high marks for quality. However, some visitors noted that the spa area is small and on the expensive side with charges applied for simple amenities like the Turkish bath and sauna. Despite these criticisms, the overall sentiment towards the spa was positive with many finding the treatments to be of high standard.

Gym

The gym at Hotel Indigo Dubai Downtown by IHG, has received notable praise for its modern amenities and impressive panoramic views over Business Bay. Guests appreciate the well-equipped fitness area, featuring the latest TechnoGym equipment, which ensures a comprehensive workout experience. It's a convenient facility, open 24 hours, allowing flexibility for those with tight schedules. Some reviews mention the gym can become crowded, however, the cleanliness and variety of exercise machines available make it a favorable aspect of the hotel. Additionally, the provision to use the shower facilities in the gym area before a late-night flight adds to the convenience for guests. Overall, the gym is a standout feature with its state-of-the-art equipment and inspiring views.

Pool

The pool at Hotel Indigo Dubai Downtown by IHG, receives high praise from guests for its aesthetic and atmosphere. The consensus reveals that the pool area is beautifully designed, immaculate and serves as a great place to relax with a panoramic view of the city skyline. Guests appreciate the right location of the pool, which is complemented by excellent bar service and amenities, adding a layer of luxury to the experience.

While the ambiance is generally pleasant, the pool does face some criticisms. It tends to be on the smaller side with limited sunbeds and chairs, often leading to congestion. The pool area can be shaded for most of the day, offering little sunlight post-morning hours, which might be a downside for those looking to sunbathe. Additionally, some guests find the water temperature a bit cold. Despite these minor setbacks, the pool retains its charm, largely due to attentive staff and well-maintained surroundings.

Families and children find the pool enjoyable, which underscores its appeal to diverse age groups. Though some reviews point out issues like the early closure of the pool bar and the thinness of pool towels, the overall sentiment remains positive. The pool is seen as a lively and relaxing spot within the hotel, ideal for unwinding after a busy day exploring Dubai.

Parking

Hotel Indigo Dubai Downtown offers a convenient and efficient parking experience for its guests. The hotel provides free underground parking, ensuring security and accessibility. Guests have praised the valet parking service for its reliability and efficiency, highlighting the helpful and supportive staff who handle requests swiftly. While there are mentions of a parking problem and some instances of slow valet service, the overall feedback on parking remains positive. The hotel also offers additional conveniences such as free shuttles to nearby beaches and the availability of secure private parking in the basement. The combination of free, secure and convenient parking options makes staying at Hotel Indigo Dubai Downtown hassle-free for guests with vehicles.

Family

Hotel Indigo Dubai Downtown by IHG, has been praised by numerous guests for its family-friendly atmosphere and extensive kid-friendly activities. Families have found this hotel to be a lovely place to stay with a variety of accommodation options that cater specifically to their needs. Many guests have highlighted the sense of safety around the pool area, thanks to the presence of lifeguards and there's a dedicated playroom that has been enjoyed by children.

The family facilities are commendably clean and the breakfast offerings are varied, making it a convenient option for families with diverse preferences. Creative activities are available for both adults and children, providing entertainment for everyone. The hotel also features a well-maintained pool park area which has been a hit among families with kids.

While some guests noted that the valet parking service could be delayed, the overall family-focused environment and the courteous staff have made the experience pleasant. The spacious rooms, equipped with huge bathrooms and comfortable beds, cater well to families and daily housekeeping ensures everything remains perfectly clean. The hotel’s excellent location within walking distance to Dubai Mall, adds to its appeal for families looking to explore the city conveniently.

Despite a few mixed reviews on its suitability for very young children, the overwhelming consensus is positive with many families expressing their willingness to stay again and recommend the hotel to friends and relatives. The attentive service from the staff and the calm, aesthetic environment contribute to making it a great choice for family trips to Dubai.

5 Star

Hotel Indigo Dubai Downtown by IHG, receives a mix of sentiments when it comes to its five-star rating, facilities and services. While some guests argue that the hotel doesn't quite meet five-star standards, others feel that it absolutely delivers a five-star experience. Positive reviews frequently highlight the hotel’s superb, luxurious and well-organized nature, emphasizing its exceptional treatment, top-notch amenities and overall excellence.

Many guests have described their stay as amazing, wonderful and even one of the best hotel experiences they've had. The property is celebrated for its grand, luxurious ambiance with character and careful attention to detail, making it one of the most beautiful, cleanest and most luxurious hotels some guests have visited globally.

There are numerous affirmations of Hotel Indigo's five-star service with guests highly recommending it for its exceptional value, excellent service and close proximity to tourist attractions. However, a few guests did not feel the five-star vibe and considered it more a luxurious four-star establishment.

Overall, for those who felt the hotel met their expectations, it was a superb and exquisite stay with everything being perfect, making it their favorite hotel and one they would definitely book again.

Business

Hotel Indigo Dubai Downtown by IHG, stands out as an excellent choice for business travelers, praised for its business-friendly services and facilities. The hotel offers business meeting rooms and a good business center, making it convenient for hosting meetings and conducting work. Its location is great for those traveling for business with easy access to the business bay and a short walking distance from the mall, adding to its convenience.

The hotel is frequently recommended for business stays, described as suitable and ideal for work trips. Guests often express their intent to return for future work purposes, highlighting its appeal for repeat business. The spectacular view over business bay further enhances the experience, making it an attractive setting for business travelers.

While the room design may not be specifically tailored for business trips, the overall amenities provide good value for money, marking it as a decent hotel. Hotel Indigo Dubai Downtown is worth considering for business trips, thanks to its strategic location and business-friendly facilities.

Accessible

Hotel Indigo Dubai Downtown, an IHG Hotel, offers wheelchair accessible facilities, including an accessible pool and rooms specifically designed for guests with disabilities. The front desk and reception staff are consistently praised for their willingness to assist, ensuring a comfortable stay. The hotel's location is considered accessible and conveniently close to the airport. Despite some challenges due to ongoing construction and unfinished paths in the surrounding area, the hotel maintains a positive attitude towards accommodating physically challenged individuals. While pedestrian accessibility may be somewhat complicated by road works, the overall accessibility features of the hotel receive commendation.

Outdoor Pool

Hotel Indigo Dubai Downtown offers a charming outdoor pool experience that guests appreciate for its beautiful and modern appearance. With inviting features like heated water and shaded areas, the pool provides a relaxing environment, catering to various preferences. The pool boasts stunning views of nearby buildings and the downtown skyline, adding a touch of Dubai’s urban glamour to each swim.

While some may find the pool area to be small, it nonetheless maintains a pleasant and lively atmosphere with guests often seen happily relaxing in the sun or shade. The presence of a nearby bar makes it convenient for guests to enjoy refreshments without straying far from the water. Despite some feedback regarding the pool's size and lighting, the overall vibe remains positive with many praising the beautiful design and enjoyable experience offered by this modern facility.

Honeymoon

Hotel Indigo Dubai Downtown by IHG, is a favored destination for honeymooners and couples celebrating special occasions. The hotel offers a range of thoughtful touches designed to create memorable experiences for romantic getaways. Guests have appreciated the special setups for honeymoon and wedding anniversaries, including welcome treats and cakes delivered to the room. The romantic ambiance of the hotel and its specific decorations, such as floral arrangements and towel art, contribute to an ideal honeymoon environment. These personalized gestures, whether spontaneously arranged or prepared in advance, have made the hotel perfect for honeymoon trips and special celebrations. Despite the occasional lack of specific honeymoon references, the overall feedback highlights the excellent service and memorable stays at this romantic destination.

Luxury

Hotel Indigo Dubai Downtown by IHG, offers an exceptionally luxurious stay in Dubai. This boutique hotel has redefined the standards of luxury with its modern and unique designs, which create an impressive and opulent atmosphere. The public areas are tastefully decorated, exuding a stylish and luxurious ambiance that enhances the overall experience. Guests repeatedly highlight the beautifully designed and luxurious rooms, where everything is new and meticulously attended to.

This five-star hotel is not only about luxury but also combines comfort and value for money, making it one of the finest accommodations in Dubai. The attention to detail in the hotel's decor, particularly the indigo spirit theme, is notable and greatly appreciated by visitors. Additionally, its prime location near the iconic Burj Khalifa adds to its appeal, making it well-suited for both business and leisure travelers.

The outstanding service and high standards elevate it beyond expectations, ensuring that guests enjoy a truly luxurious environment throughout their stay. Whether for business or leisure, the luxurious experience at this extravagant boutique hotel is unparalleled, solidifying its status as a top choice for discerning travelers.

Romantic

Hotel Indigo Dubai Downtown by IHG, offers a notably romantic experience for couples seeking a memorable stay. Guests have praised its beautiful design and captivating views, particularly the scenic view of the canal from their rooms. This hotel is lauded for its calm and romantic ambiance, creating an ideal environment for couples.

Special touches such as floral decorations, towel arrangements for honeymoons and even a complimentary cake for wedding anniversaries highlight the attention to detail that enhances the romantic atmosphere. Overall, the romantic setup and the serene vibes make Hotel Indigo a suitable and charming destination for a romantic weekend or celebratory stay.

Dog Friendly

Hotel Indigo Dubai Downtown by IHG, receives mixed reviews regarding its pet-friendly status. While advertised as a pet-friendly establishment, there appear to be some inconsistencies between this claim and the actual facilities provided. Guests have noted that dogs are allowed, contributing to the overall enjoyment of pets. For some visitors, it is their favorite hotel to stay in Dubai with their dog. However, there are reports indicating that neither the rooms nor amenities are optimized for pets, leaving room for improvement. Despite this, the pet-friendly atmosphere is generally appreciated with mentions of happy experiences for pets like cats.

Yes, Hotel Indigo Dubai Downtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Indigo Dubai Downtown by IHG.

Yes, Hotel Indigo Dubai Downtown by IHG welcomes dogs.

Yes, parking facilities are available at Hotel Indigo Dubai Downtown by IHG.

Yes, Hotel Indigo Dubai Downtown by IHG has a gym.

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