Dubai25.28892900,
55.36828300,
Amman Street- Al Qusais, Al Nahda 2(Show on Map)
7.6
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsEmirates Stars Hotel Apartments Dubai is highly regarded for its strategic location, which provides easy access to both Sharjah and Dubai. Guests appreciate the vicinity's numerous amenities, including restaurants, supermarkets, pharmacies and even a hospital next door. The area's peaceful surroundings, complemented by the hotel's cleanliness and well-maintained amenities, make it an excellent base for exploring nearby attractions like Burj Khalifa. The availability of public transport and ample parking spaces further adds to its convenience.
The hotel's breakfast receives mixed feedback. While some guests commend the affordable and diverse buffet offerings, others express dissatisfaction with the variety and freshness of the items. Improvements in the complimentary breakfast options could enhance the experience.
The spacious and well-maintained rooms are frequently praised for their cleanliness and comfort, making them ideal for families. Despite minor drawbacks such as dated furniture and musty smells, the quality of accommodations remains high. The generous size of the apartments and modern appliances contribute to a pleasant stay.
Cleanliness is a notable strength with attentive staff ensuring the maintenance of pristine conditions. However, occasional issues with outdated furniture, musty smells and unclean utensils have been reported. The general sentiment, however, is positive with many guests highlighting top-notch cleanliness and service.
The staff receive high accolades for their friendliness, helpfulness and professionalism. Specific employees are often mentioned for their exemplary service and personal touch. The promptness and dedication of staff members significantly contribute to a welcoming atmosphere and positive guest experience.
Parking facilities, although available, are noted as insufficient and challenging to navigate, especially for larger vehicles. Despite these issues, some guests appreciate the convenience of having parking spaces.
In summary, Emirates Stars Hotel Apartments Dubai is a commendable choice for visitors seeking a well-located, clean and comfortable place to stay with friendly staff ensuring a pleasant experience. Minor improvements in breakfast variety and parking facilities could further enhance guest satisfaction. Show more
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Accessible Aparthotel
Wheelchair-accessible facilities are available at this hotel apartment property. Guests can reserve wheelchair-accessible rooms. The building is equipped with an elevator/lift.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Answers last updated by Emirates Stars Hotel Apartments Dubai
Luxury One-Bedroom ApartmentThis spacious apartment has a separate living room, dining area and kitchen.
The amenities include:
• Guest room and bathroom.
• Soaps, shampoo and shower gel.
• Lotion, shower cap.
• Sanitary bag.
• Dental kit.
• Comb, shoe shine and shoe horn.
• Sewing kit.
• Tea and coffee amenities.
Luxury Two-Bedroom ApartmentThis spacious 2 bedroom apartment has a separate living room with spacious dining area and kitchen. Both bedrooms feature an en-suite bathroom.
The amenities include:
• Guest room and bathroom.
• Soaps, shampoo and shower gel.
• Lotion, shower cap.
• Sanitary bag.
• Dental kit.
• Comb, shoe shine and shoe horn.
• Sewing kit.
• Tea and coffee amenities.
Luxury Triple RoomThe rooftop pool and sauna are the standout features of this triple room. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Deluxe SuiteThis suite features a rooftop pool and a sauna. The air-conditioned suite has 1 bedroom and 2 bathrooms with a bath and a shower. Boasting a terrace with city views, this suite also features a dining area and a flat-screen TV with satellite channels. The unit has 1 bed.
VIP One-Bedroom ApartmentThis apartment's standout features are the rooftop pool and sauna. Featuring free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with streaming services a washing machine and a terrace.
VIP Two-Bedroom ApartmentThis apartment's special features are the rooftop pool and the sauna. The spacious apartment has 1 bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a washing machine and a balcony. The unit has 2 beds.
Luxury Quadruple RoomThis quadruple room's special features are the rooftop pool and the sauna. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 4 beds.
Guest Reviews
7.6
Good
Location
Emirates Stars Hotel Apartments Dubai boasts a prime location appreciated by many guests for its convenience and accessibility. It is strategically situated between Sharjah and Dubai, making it an excellent hub for exploring nearby attractions and cities within the Emirates. The hotel's vicinity is enriched with numerous amenities, including a variety of restaurants, coffee shops, supermarkets, pharmacies and even a hospital next door, catering to all essential needs.
The presence of nearby landmarks such as Burj Khalifa adds to its appeal. The area is well-served by public transport, ensuring easy access to different parts of the city. Guests have particularly noted the hotel's peaceful surroundings, complemented by excellent cleanliness and well-maintained amenities within the rooms, such as a fully equipped kitchen, spacious living areas and comfortable beds.
Furthermore, the hotel's proximity to shops, fast food outlets and tea shops has been quite favorable. For those driving, ample parking spaces add to the convenience. The helpful and friendly staff, coupled with these location advantages, make Emirates Stars Hotel Apartments a solid choice for both short and longer-stay visitors looking to explore Dubai and its surroundings efficiently.
Breakfast
The breakfast experience at Emirates Stars Hotel Apartments Dubai receives mixed reviews from guests. On the positive side, some guests found the breakfast to be good, affordable and even praised the buffet for its diversity and cleanliness. Meanwhile, others had a less favorable experience, describing the breakfast as not worth the money, lacking in variety and sometimes even describing specific items such as cakes being stale. Some guests noted that breakfast wasn't included in their stay and found it more economical to get breakfast from outside. There are also comments suggesting that certain dishes did not change over multiple days and that improvements are necessary for the complimentary offerings. Thus, while some found the breakfast to be a pleasant start to their day, others felt it fell short of expectations.
Rooms
Emirates Stars Hotel Apartments in Dubai offers spacious and well-maintained accommodations that are frequently praised by guests. The rooms are described as large, clean and comfortable, making them ideal for families. Guests appreciate the suite-like nature of the apartments, which come equipped with all necessary facilities and modern appliances.
The generous size of both one-bedroom and two-bedroom apartments is consistently highlighted, providing ample space for relaxation. Cleanliness is another strong point with numerous reviews mentioning neat and well-maintained apartments, along with excellent room cleaning.
While the overall maintenance and cleanliness of the rooms receive high marks, some reviews point out issues with dated furniture and occasional musty smells. Despite these minor drawbacks, the accommodation quality and service are generally rated very highly by visitors.
The hotel's location is also noted as exceptional, conveniently offering proximity to services and amenities. In summary, Emirates Stars Hotel Apartments is a commendable choice for those seeking spacious and clean accommodations with good service in Dubai.
Cleanliness
Emirates Stars Hotel Apartments Dubai boasts a commendable level of cleanliness, as highlighted by many of its guests. The hotel and its rooms often receive praise for being clean and comfortable with cleanliness being a recurrent positive point. Guests mention the attentive staff who contribute significantly to the upkeep of the hotel's pristine condition.
Moreover, the hotel's location is frequently appreciated, being close to various essential facilities including restaurants, supermarkets and ATMs, which adds to the convenience for visitors. Despite some furniture being outdated and occasional issues with Wi-Fi, the general sentiment is that the establishment is excellent. Many highlight the spaciousness of the apartments and the overall top-notch cleanliness.
However, there are some areas that require attention. Several guests noted issues with cleanliness in specific facilities, such as unclean utensils, rooms and kitchens, along with problematic odors and occasional insect sightings. Instances of room service mishandling issues like leakages, leading to further mess, also detracted from the otherwise positive reviews. Regular maintenance and improved pest control could address these concerns effectively.
In summary, while Emirates Stars Hotel Apartments Dubai generally receives high marks for cleanliness and comfort, there are some cleanliness and maintenance issues that, if addressed, could enhance guest satisfaction even more.
Staff
The staff at Emirates Stars Hotel Apartments Dubai receive high praise for their friendliness, helpfulness and professionalism. Many guests noted that the hotel staff, including receptionists and housekeeping, are exceptionally courteous and cooperative. Specific employees, such as security supervisor Waqas Bhutt and receptionists Mohammad and Mr. Mohamed, were mentioned for their exemplary service and personal touch. Guests appreciated the quick and efficient responses from the staff, along with their dedication to providing solutions to any requests or concerns. The commitment of staff members like Saber, Nabraj, Asif and Venom to ensuring a pleasant stay was particularly highlighted.
The hotel's employees are described as being very accommodating, attentive and polite, contributing to a welcoming atmosphere. Guests mentioned that staff interactions are smooth and that the overall service is top-notch. From the reception to room service and restaurant personnel, the staff's cleanliness and soft-spoken nature leave a positive impression. Specific staff members such as Ashraf, Bernice, Munna and Chiring were recognized for their outstanding work, making the guests' experience comfortable and tailored to their preferences.
Overall, the staff's dedication to high-quality service, their friendliness and their promptness in responding to guests' needs contributed significantly to a positive guest experience at Emirates Stars Hotel Apartments Dubai.
Parking
The Emirates Stars Hotel Apartments Dubai has a mixed reputation regarding its parking facilities. Guests have noted that while there are parking spaces available, they are often found to be insufficient and somewhat uncomfortable to navigate, particularly for larger vehicles. The parking area is described as narrow and congested, making it challenging at times to find a spot. On a positive note, there are guests who appreciated the fact that parking is available and found it relatively easy to park. Additionally, the hotel's location near diverse dining options adds a convenient touch for visitors looking to explore the local food scene. While improvements in parking space size and availability would enhance the overall experience, the existing facilities do provide some level of convenience for guests.
Yes, Emirates Stars Hotel Apartments Dubai has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Emirates Stars Hotel Apartments Dubai.
No, Emirates Stars Hotel Apartments Dubai doesn't allow dogs.
Yes, parking facilities are available at Emirates Stars Hotel Apartments Dubai.
Yes, Emirates Stars Hotel Apartments Dubai has a gym.