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Summary of reviewsHoliday Inn Express Dresden Zentrum by IHG, enjoys a prime location in the heart of Dresden, providing guests convenient access to the main train station and popular city attractions such as the Frauenkirche and the Old Market. This central positioning makes it a perfect base for exploring both the historic old town and the bustling shopping areas with shops, cafes and restaurants readily accessible.
Visitors praise the hotel's modern and clean rooms, which feature a tasteful and contemporary aesthetic. Many rooms are newly renovated, offering a comfortable and pleasant stay, despite being described as small. Families, in particular, find the family rooms well-designed and spacious. Additionally, the beds are generally appreciated for their comfort, although some guests mention that they can be narrow or firm.
The breakfast at the hotel receives favorable remarks for its quality and variety, featuring items such as fresh fruit salad, rolls, croissants and scrambled eggs. However, overcrowding and long wait times during peak breakfast hours are common issues, detracting from the overall experience. Staff efforts to manage these logistical challenges are noted with the breakfast team being praised for their attentiveness and friendliness.
Cleanliness at the hotel is consistently highlighted with guests frequently commenting on the tidy and modern conditions of the rooms and bathrooms. The friendly and helpful staff further amplify the positive experience, contributing significantly to the welcoming atmosphere.
On the downside, the free Wi-Fi service is reported to be unreliable and slow, which might inconvenience guests needing a stable internet connection. Additionally, while the hotel is accommodating for guests traveling with dogs, the €15 fee for small pets is viewed as somewhat expensive and there have been occasional complaints from staff about pets.
For travelers with disabilities, the hotel is a highly accessible option, featuring wheelchair-accessible rooms and barrier-free showers. However, the small and slow elevators can be a hindrance, especially during busy times.
In summary, Holiday Inn Express Dresden Zentrum stands out for its exceptional location, modern amenities and cleanliness. The friendly and accommodating staff add to the positive experience, making the hotel a highly recommended choice for visitors looking to explore Dresden with ease and comfort. Improvements in breakfast logistics and Wi-Fi reliability could further enhance the guest experience. Show more
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Categories
Accessible Hotel
This hotel is listed among accessible hotels in Dresden.
3-Star Hotel
Located in the Altstadt, this hotel is known for its excellent location, providing easy access to historical landmarks. It's a practical choice for travelers interested in exploring Dresden's cultural attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Standard Queen RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Standard RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer.
Standard King RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV with satellite channels, an electric kettle, a carpeted floor and heating. The unit has 1 bed.
Standard Twin RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Standard Queen Room - Disability AccessThe unit has 1 bed.
Two-Bedroom SuiteThe fully equipped kitchenette has a refrigerator, kitchenware and a microwave. The suite features a dining area. The unit has 3 beds.
Standard Queen Room with Sofa Bed - Non-SmokingThe unit has 2 beds.
Guest Reviews
Location
Positioned right in the heart of Dresden, Holiday Inn Express Dresden Zentrum boasts an exceptional location that garners widespread praise from its guests. Situated conveniently close to the city's main train station and surrounded by a bustling pedestrian zone, the hotel offers easy access to both the historic old town and the vibrant shopping areas. Visitors frequently highlight that iconic attractions, such as the Frauenkirche and the Old Market, are just a few minutes' walk away, making it an ideal base for sightseeing.
The hotel's proximity to cultural sites and public transportation makes it particularly suitable for short city trips and weekend getaways. Guests appreciate the convenience of having shops, cafes and restaurants within close reach, allowing them to explore Dresden's vibrant urban life effortlessly.
Aside from its prime location, the hotel is also noted for its modern, clean rooms and the addition of amenities like ample parking facilities right behind the building further enhances the convenience factor. Friendly and helpful staff, along with a satisfactory breakfast offering, contribute to an overall positive experience for travelers.
In summary, the centrality of Holiday Inn Express Dresden Zentrum is lauded as its standout feature, positioning it as a top choice for anyone looking to explore Dresden with ease and comfort.
Breakfast
Guests at Holiday Inn Express Dresden Zentrum frequently shared their experiences with the hotel's breakfast, highlighting both positives and negatives. Many appreciated the quality, describing it as amazing, plentiful and delicious with a good variety to suit diverse tastes. Positive comments particularly noted the extensive and balanced offerings, including items like fresh fruit salad, rolls, croissants, pancakes, scrambled eggs and muesli. The breakfast was labeled as well sorted, well presented and constantly replenished.
However, the breakfast room's capacity was often a major issue with numerous reviews pointing out overcrowding and long queues, particularly during peak hours. Some expressed frustration about having to wait up to 40 minutes for a table and additional wait times at the coffee machines. The space was regularly described as too small for the hotel size, resulting in an atmosphere that felt like either a train station hall or a cafeteria. Staff efforts were noted, both positively for their friendliness and quick table assignments and negatively for seeming overwhelmed at times.
On the downside, several guests felt the breakfast lacked variety with repetitive selections over multiple days and limited hot items such as eggs and sausages. Some specific shortcomings included insufficient gluten-free options and occasional issues with freshness or items running out.
In summary, while many guests found the breakfast to be a highlight of their stay, offering a satisfying start to the day, the experience was hampered by logistical challenges that affected its enjoyment. Improvements in space management and variety could significantly enhance the overall breakfast experience.
Rooms
At 'Holiday Inn Express Dresden Zentrum by IHG,' guests frequently remark on the cleanliness and modernity of the rooms. Many of the rooms have been recently renovated, featuring a contemporary aesthetic with tasteful, subtle color schemes and stylish bathrooms. The beds receive high marks for comfort, ensuring a restful sleep. The rooms, though generally described as small or even cramped, are cleverly arranged and well-equipped with necessary amenities such as hairdryers, irons and ironing boards.
Family rooms offer more space and are well-designed for accommodating more guests. Despite the size constraints, rooms are functional and efficient, making them sufficient for short stays or weekend trips. However, longer stays might be challenging due to the lack of storage options and wardrobes, meaning guests often have to live out of their suitcases.
Guests appreciate the central and convenient location of the hotel, making it easy to explore Dresden. While space is a common issue, the overall high standards of cleanliness and the modern furnishings tend to leave a positive impression on visitors. Friendly and helpful staff further enhance the experience, making for a pleasant stay at this well-maintained hotel.
Beds
The beds at the Holiday Inn Express Dresden Zentrum by IHG, receive a mixed but generally positive response from guests. Many reviews highlight the comfort of the beds and pillows with numerous guests expressing satisfaction with the comfortable mattresses and pleasant bedding. Comments frequently mention the beds' very comfortable nature, allowing for a restful sleep.
However, some guests found the beds too narrow or the mattresses too hard. A few reviews note that the king-size bed is actually two beds pushed together, which did not meet expectations. There were also remarks about the beds being high off the ground, which was unusual for some.
Overall, while a minority of guests found the beds too firm or narrow, the majority appreciated the comfort and reported good sleep quality in well-furnished and clean rooms. The beds contribute positively to the overall experience at the hotel, especially for those who prefer a firmer mattress.
Cleanliness
The reviews for the Holiday Inn Express Dresden Zentrum highlight the exceptional cleanliness of the hotel. Guests consistently describe the rooms and bathrooms as clean, tidy and modern. Many noted the recent renovations and the new furnishings, contributing to a fresh and well-maintained ambiance. The hotel’s central location makes it easy to explore Dresden’s attractions on foot, adding to its appeal. Visitors found the rooms to be small but comfortable, mentioning good soundproofing and a tasteful design. Staff received praise for their friendliness and helpfulness. Overall, the hotel stands out for its cleanliness, modern amenities and excellent location, ensuring a pleasant stay for its guests.
Staff
The staff at Holiday Inn Express Dresden Zentrum received consistently high praise for their friendliness, helpfulness and attentiveness. Throughout the reviews, guests frequently highlighted the staff's accommodating nature and their dedication to making guests' stays as pleasant as possible. Words like "extremely friendly," "super friendly," and "very helpful" appeared repeatedly, emphasizing the warm and welcoming atmosphere created by the hotel team.
Guests were particularly impressed by the front desk and reception staff, noting their friendliness during check-in and check-out, as well as their willingness to assist with any inquiries. The breakfast staff also garnered compliments for being attentive and ensuring that guests had a satisfying start to their day.
Several reviews mentioned the staff's proactive approach in resolving issues immediately and maintaining cleanliness and orderliness throughout the hotel. Despite some reports of being occasionally overwhelmed, the staff's dedication to providing excellent service was apparent.
Overall, the staff's exceptional service contributed significantly to the positive experiences of guests, complementing the hotel's great location and making Holiday Inn Express Dresden Zentrum a highly recommended choice for visitors.
Wi-Fi
The Holiday Inn Express Dresden Zentrum by IHG, offers Wi-Fi for guests, although the reviews indicate mixed experiences with the service. The consensus points towards an unreliable and slow internet connection with several guests mentioning difficulties in establishing a stable connection. Some reported that the Wi-Fi did not work at all during their stay, while others found it to be very poor or weak in their rooms. Despite the free Wi-Fi being a perk, its performance appears to be inconsistent, which may impact the overall convenience for visitors needing a reliable internet connection during their stay.
Family
Holiday Inn Express Dresden Zentrum by IHG, seems to provide a generally positive experience for families traveling with children. The family rooms stand out for their size, cleanliness and thoughtful design, often featuring multiple bedrooms, comfortable beds and even small kitchens, making them well-suited for a stay with children. Many reviewers highlighted the convenience and suitability of the hotel’s location for families with easy access to various child-friendly attractions.
One of the biggest hits among kids is the pancake machine at breakfast, providing a delightful start to the day. However, the breakfast experience itself has room for improvement; several reviews mentioned the small and cramped breakfast area, which can become quite chaotic, especially when the hotel is fully booked. This could be particularly challenging for larger families or during peak times.
Despite some logistical issues, such as limited seating and occasional loud nights, the hotel is described as accommodating and practical for families, even those traveling with pets. It's noted that early check-in options are particularly helpful for those with young children. For those planning city trips, the hotel offers a modern, well-equipped base. However, for extended stays involving lots of luggage, the lack of wardrobes in some rooms may be cumbersome.
Overall, while there are some limitations, Holiday Inn Express Dresden Zentrum is a recommendable choice for a family visit to Dresden, offering spacious, comfortable accommodations and a child-friendly environment.
Accessible
Holiday Inn Express Dresden Zentrum, an IHG Hotel, proves to be a highly accessible choice for travelers with disabilities. With a central location and close proximity to tourist attractions and the Central Station, guests can easily explore the city by foot, car, bus or S-Bahn. The hotel's accessibility is highly regarded with many reviews noting how everything is conveniently reachable on foot.
The hotel caters well to wheelchairs, offering wheelchair-accessible rooms at no extra cost, as well as large bathrooms providing ease of use. Additionally, the showers are barrier-free, adding to the hotel's disability-friendly features. Public transport links from the hotel, including bus and tram stops, are easily navigable.
However, the elevators present a challenge. They are reported to be small, slow and prone to bottlenecks, causing long waiting times, particularly for those with wheelchairs. Despite this, the overall sentiment reflects a positive experience with the hotel's accessibility being a highlighted advantage for guests seeking a city tour-friendly accommodation.
Honeymoon
The reviews for Holiday Inn Express Dresden Zentrum do not provide specific details related to facilities, amenities, packages or services for honeymooners. Nothing was mentioned explicitly in the reviews about special offerings for couples celebrating their honeymoon.
Dog Friendly
Holiday Inn Express Dresden Zentrum welcomes pets and features a friendly staff that is accommodating to guests with dogs. The addition of a bar and a small outdoor area adds convenience for guests who smoke, though it also offers a bit of outdoor space that might be useful for pet owners. However, the €15 fee for bringing a small dog is considered somewhat pricey by some guests. Despite the hotel’s pet-friendly policies, there have been instances where staff complaints about pets led to unpleasant experiences for pet owners. Additionally, a strong smell of dogs was reported in at least one room, which could be a point of concern for future guests. Overall, while the hotel is welcoming to pets, some improvements could be made in terms of cost and staff attitudes towards pets.
No, Holiday Inn Express Dresden Zentrum by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Dresden Zentrum by IHG.
Yes, Holiday Inn Express Dresden Zentrum by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Dresden Zentrum by IHG.
No, Holiday Inn Express Dresden Zentrum by IHG doesn't have a gym.