Embassy Suites by Hilton Los Angeles Downey

Downey 33.93930000, -118.13068400 , 8425 Firestone Boulevard (Show on Map)
7.8
Good


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Summary of reviewsEmbassy Suites by Hilton Los Angeles Downey garners positive reviews, standing out particularly in several key areas. Its central location in Downey receives consistent praise for convenience and accessibility. Guests appreciate being close to numerous shops, restaurants and major transportation routes, making it a prime choice for both business and leisure travelers. The area’s clean and appealing surroundings further enhance the overall guest experience.

The breakfast offering at the hotel is another highlight for many. Guests frequently commend the variety, quality and the made-to-order omelette station. The friendly and attentive breakfast staff contribute to a pleasant start to the day. Although some reviews mention occasional issues with cold food and unpolished service, the general sentiment remains favorable.

Accommodations at the hotel are noted for being spacious and well-equipped, providing a comfortable stay. Guests appreciate the cleanliness, modern décor and convenient amenities like microwaves and refrigerators. The rooms' ample space is particularly beneficial for families and larger groups, though minor flaws such as small bathrooms and occasional worn-out furniture are mentioned.

Cleanliness is an area with mixed feedback. While many reviews commend the general upkeep of the property, the pool area and some rooms, there are also several reports of inconsistent cleaning standards. Issues such as dirty carpets, unclean rooms and unattended trash have been highlighted, pointing to areas in need of improvement.

The staff receives largely positive reviews for their friendliness and professionalism. The front desk team and breakfast staff are often mentioned for their helpful attitudes and efficient service. However, isolated instances of rudeness and less accommodating behavior from some staff members are noted.

The indoor swimming pool is a valued amenity, especially for families. Despite some concerns about maintenance, water quality and the limited reservation system, the pool is generally enjoyed by guests.

The hotel is particularly well-suited for family stays with spacious rooms that accommodate groups comfortably. Its quiet location and various dining options nearby add to its appeal for families. The presence of children is prominent during peak times, contributing to a lively atmosphere in the corridors.

Finally, the beds at the hotel receive positive feedback for comfort, contributing to good sleep quality for guests. The main beds are often described as very comfortable, although the pull-out couch beds receive criticism for their discomfort, suggesting an area for improvement.

In summary, Embassy Suites by Hilton Los Angeles Downey is well-regarded for its strategic location, excellent breakfast, spacious and well-appointed rooms and friendly staff. While there are some areas for improvement, particularly regarding cleanliness and certain amenities, the hotel remains a strong choice for travelers seeking comfort and convenience in Downey.
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Categories
Family Friendly Hotel
Embassy Suites generally offer spacious suites and complimentary breakfast, which can be beneficial for families.

Hotel with Indoor Pool
Guests at this Embassy Suites can relax by the indoor pool after enjoying a free cooked-to-order breakfast.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

3-Star Hotel

Hotel with Heated Pool

Room Types
King Suite This air-conditioned suite includes 2 flat-screen cable TVs with pay-per-view channels, a work desk, a microwave and a refrigerator.

King Suite with Bath Tub - Mobility Access This air-conditioned disability access suite includes 2 flat-screen cable TVs with pay-per-view channels, a work desk, a microwave and a refrigerator.

Two-Room King Suite with City View Featuring a city view, this suite offers a separate living area. A microwave and small fridge are included in addition to 2 flat-screen cable TVs with pay-per-view channels.

Premium King Suite This air-conditioned premium suite has a microwave, a seating area and 2 flat-screen cable TVs with pay-per-view channels. Suite includes a well-lit work area.

Premium Queen Suite with 2 Queen Beds This air-conditioned premium suite has a microwave, a seating area and 2 flat-screen cable TVs with pay-per-view channels. Suite includes a well-lit work area.

Queen Suite with Two Queen Beds This air-conditioned premium suite has a microwave, a seating area and 2 flat-screen cable TVs with pay-per-view channels. Suite includes a well-lit work area.

Two-Room Suite with Two Queen Beds and City View Offering views of Los Angeles, this air-conditioned suite includes 2 flat-screen cable TVs with pay-per-view channels, a work desk, a custom coffee machine, a microwave and a refrigerator.

Queen Room with Two Queen Beds and Balcony The family room features a balcony. The unit offers 2 beds.

King Suite with Balcony The suite has a balcony.

Guest Reviews
7.8
Good
Location
The Embassy Suites by Hilton Los Angeles Downey boasts an enviable location in the heart of Downey, making it a prime spot for travelers looking to explore the area. Guests consistently praised the hotel's proximity to an array of shops, restaurants, gas stations and major freeways, which adds to the overall convenience and accessibility. The location is central to various city attractions and family-friendly events, offering both a tranquil business area ambiance and a bustling commercial center vibe.

Visitors appreciated the cleanliness of the surrounding area, enhancing the overall appeal of their stay. For those visiting loved ones or attending nearby events, the hotel's setting proved to be especially favorable with everything they needed close by. The location was deemed excellent by many, though a few noted that it is somewhat distant from the main attractions of northern Los Angeles.

Overall, the Embassy Suites by Hilton in Downey is highly commended for its strategic placement, making it a great choice for anyone looking to be centrally located with ample amenities nearby.

Breakfast
Many guests have highlighted the breakfast at Embassy Suites by Hilton Los Angeles Downey as a standout aspect of their stay. The offerings are varied with numerous reviews praising the hot breakfast and made-to-order omelette station. On several occasions, breakfast has been described as delicious, tasty and superior to those offered by similar hotels. Friendly and attentive staff further enhance the breakfast experience, making it a pleasant start to the day for many guests.

The breakfast spread is often noted for its variety and quality with some guests emphasizing the excellent continental options and the convenience of it being complimentary. The spacious rooms and overall cleanliness of the hotel, combined with the quality of breakfast, contribute positively to guests' overall experiences.

However, not all feedback is positive. Some critical points include mentions of cold food and unimpressive breakfast options. Additionally, there are occasional mentions of rude service by specific staff members, which detracts from the otherwise pleasant atmosphere.

Overall, while there are areas for improvement, the breakfast at Embassy Suites by Hilton Los Angeles Downey is generally well-received, contributing significantly to guests' satisfaction.

Rooms
Embassy Suites by Hilton Los Angeles Downey offers large, spacious rooms equipped with convenient amenities like microwaves and refrigerators, making them feel almost like studio apartments. The accommodations are praised for being very clean, modern and updated, providing a comfortable stay with beautiful aesthetics. The size of the rooms is ideal for families, boasting ample space for everyone. Guests frequently appreciate the comfortable beds and overall pleasant appearance of the rooms. While a few issues like small bathrooms, occasional worn-out furniture and minor maintenance problems have been noted, the general consensus is that the rooms are well-appointed and great for families or larger groups. The hotel also benefits from a friendly staff and updated facilities, further enhancing the guest experience.

Beds
The beds at Embassy Suites by Hilton Los Angeles Downey receive generally positive comments from guests. Many highlight the comfort of the main beds, describing them as very comfortable and extremely comfortable. Guests often enjoyed good sleep quality, although some mentioned that the pillows were not firm. Several reviewers noted that the spacious rooms and good breakfast made their stays even more pleasant.

However, there are areas for improvement. Some guests pointed out that the pull-out couch beds were uncomfortable with one mentioning that it caused back pain. Additionally, there were occasional mentions of mattresses needing replacement and issues with the couch in the rooms.

Overall, while the main beds receive high marks for comfort, the hotel could benefit from addressing the quality of the pull-out couch beds and ensuring that all furniture meets guest expectations.

Cleanliness
When considering a stay at Embassy Suites by Hilton Los Angeles Downey, guests have shared mixed feedback about the hotel's cleanliness. On the positive side, many praised the property for being very clean with particular mentions of the pool and some rooms being spotless and having comfortable beds. The hotel is highlighted for its clean premises and overall large and welcoming atmosphere.

However, numerous reviews reflect concerns about cleanliness standards not being consistently upheld. Some guests reported issues such as dirty carpets, unclean rooms and a lack of daily room cleaning. Specific problems included dirty bathrooms, old smells, rusty fixtures, sticky floors and unattended trash. Instances of roaches and dirty linens were also mentioned, along with dirty dishes being left outside rooms.

In summary, while some areas of Embassy Suites by Hilton Los Angeles Downey are well-maintained and clean, there are noticeable inconsistencies in cleanliness across different parts of the hotel, which could detract from the overall guest experience.

Staff
The staff at Embassy Suites by Hilton Los Angeles Downey receive largely positive reviews from guests with many highlighting their helpfulness and friendliness. Guests often describe the front desk team as professional, friendly and attentive, ensuring a warm welcome and smooth check-in experience. Breakfast staff are also noted for their friendliness with particular mention of Supervisor Eduardo for his exceptional management.

However, it's not all perfect, as there are occasional mentions of rude behavior and less welcoming attitudes from some staff members. Despite these isolated complaints, the general sentiment remains favorable, emphasizing staff members' readiness to help and dedication to maintaining a pleasant atmosphere for guests.

Pool
The Embassy Suites by Hilton Los Angeles Downey features an indoor swimming pool that has received a mix of reviews from its guests. Many have found the pool to be a delightful spot to enjoy, especially when spending time with family. However, there are several concerns that travelers have raised regarding the cleanliness and maintenance of the pool area, noting that the water quality was sometimes poor with debris floating in it and the overall atmosphere being uncomfortably stuffy. Additionally, the pool's advertised heating feature has been reportedly inconsistent, leaving some guests feeling cold. The limited one-hour daily slot for pool use and the requirement for reservations, which can sell out quickly, were also highlighted as areas needing improvement. Noise from the pool area, including loud activities and karaoke, was mentioned as a disruption for some guests' relaxation. Despite these challenges, the pool remains a well-appreciated amenity for many who stay at the hotel.

Family
The Embassy Suites by Hilton Los Angeles Downey is an ideal destination for families. Visitors repeatedly praised its suitability for family stays, whether it's a group of three adults with two teenagers, a large family or a couple with children. The hotel's spacious rooms are noted to comfortably accommodate family needs, offering enough space for everyone.

The location is also a hit among guests, described as excellent and very quiet with numerous nearby dining options, adding to its convenience for traveling families. Despite a few issues, such as the discomfort of the sofa bed mattress, the staff responded quickly with solutions, although some guests felt the provided mattress pads were insufficient to completely resolve the issue.

Overall, the general sentiment indicates that the hotel is particularly well-suited for those traveling with children, as evidenced by frequent sightings of children enjoying themselves throughout the premises. However, during peak times, the abundance of kids might contribute to a bustling atmosphere, particularly in the corridors.


Yes, Embassy Suites by Hilton Los Angeles Downey has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Los Angeles Downey.

Yes, Embassy Suites by Hilton Los Angeles Downey welcomes dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Los Angeles Downey.

Yes, Embassy Suites by Hilton Los Angeles Downey has a gym.

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