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Summary of reviewsBravo City Hotel Dourados receives generally positive feedback, particularly for its prime location and breakfast service. Situated in the heart of Dourados, the hotel offers convenient access to local gastronomy, entertainment, and city exploration, which guests frequently praise. This central location, along with value for money, contributes significantly to a comfortable and cost-effective stay.
The breakfast experience at Bravo City Hotel is often highlighted as very good to excellent, with a wide variety of options and attentive staff enhancing the dining experience. Guests appreciate the spacious, airy breakfast area, and the meal often exceeds expectations, serving as a positive aspect of their stay. Despite occasional issues with dish replenishment, the breakfast remains a standout feature.
The rooms receive mixed reviews; however, they are generally described as spacious and occasionally well-maintained. While some guests appreciate the room size and occasional cleanliness, there are concerns about musty odors, outdated furnishings, and maintenance issues. Cleanliness reviews reflect similar sentiments, noting areas of improvement needed to enhance the overall guest experience.
The staff is often described as polite, attentive, and friendly, particularly at breakfast, contributing to a pleasant visit. However, inconsistent service at reception indicates a need for staff training to improve check-in experiences, despite many positive interactions.
Parking facilities provide a convenient option for guests traveling by car, though the limited number of spaces often causes challenges. Improvements in this area could enhance guest satisfaction and convenience.
Beds receive mixed reviews; while many guests find them large and comfortable, others report issues with mattress quality and linen fit, indicating areas for enhancement to match overall service quality.
As a three-star hotel, Bravo City Hotel offers a strong cost-benefit ratio, making it a favorable choice for budget-conscious travelers. While certain amenities and services have room for improvement, its prime location and good breakfast service contribute to a positive overall experience, aligning well with expectations for affordability and comfort. Show more
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Categories
Family Friendly Hotel
This hotel has spacious rooms and family-friendly amenities. Its central location provides easy access to the city.
Dog Friendly Hotel
This hotel accepts pets upon request, with applicable charges. It offers amenities like a rooftop pool and free WiFi.
Hotel with Swimming Pool
Bravo City Hotel Dourados has a swimming pool. It is located in the Centro district of Dourados. Guests can also enjoy a steam room, a solarium, and a hot tub.
Outdoor Pool
Hotel with Parking
This hotel offers free parking, providing a convenient amenity for guests traveling with their own vehicles.
Accessible Hotel
This hotel offers wheelchair-accessible parking and elevator access, which is helpful for guests with mobility issues. Its easily accessible no matter which airport you arrive at.
3-Star Hotel
This hotel is centrally located and provides essential amenities such as comfortable rooms and breakfast. Its affordability makes it a practical choice for budget-conscious travelers.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard Single RoomThis air-conditioned room features a TV, minibar and private bathroom.
Standard Room with Double BedThis air-conditioned room features a TV, minibar and private bathroom.
Please specify before arrival if you prefer 1 double or 2 single beds.
Double or Twin Room with BalconyWith a balcony, this air-conditioned room features a TV, minibar and private bathroom.
Please specify before arrival if you prefer 1 double or 2 single beds.
ApartmentThis refurbished room is equipped with split air conditioning and WiFi access. It contains a minibar, TV and a private bathroom.
Please specify bedding preference before arrival.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. This twin room features air conditioning, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Standard Triple RoomThis triple room features a private bathroom and air conditioning and chocolate for guests. The unit offers 3 beds.
Standard Quadruple RoomThis quadruple room features a private bathroom and air conditioning and chocolate for guests. The unit offers 4 beds.
Single RoomThis single room features a private bathroom and air conditioning and chocolate for guests. The unit offers 1 bed.
Luxury Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. This triple room features air conditioning, a minibar, flat-screen TV, as well as chocolate for guests. The unit offers 3 beds.
Luxury Quadruple RoomThe quadruple room features parquet floors, as well as a private bathroom boasting a shower. This quadruple room has air conditioning, a minibar, flat-screen TV, as well as chocolate for guests. The unit has 4 beds.
Guest Reviews
6.7
Rated
Location
Bravo City Hotel Dourados is repeatedly praised for its prime location in the heart of Dourados, providing easy access to local gastronomy and entertainment. Guests appreciate the hotel's central position, making it convenient for exploring the city. Many reviews highlight it as a well-located hotel in the downtown area, perfect for those wanting to stay in the center of town. The location offers both accessibility and safety, contributing to a comfortable stay for travelers. Additionally, the hotel provides a good balance of cost-effectiveness, with several reviews mentioning the value for money it offers. Despite some areas needing improvement, such as service and amenities, the excellent location remains a standout feature for visitors.
Breakfast
Bravo City Hotel Dourados offers a consistently praised breakfast experience, often described as very good to excellent. Guests appreciate the wide variety of options available, and note the politeness and helpfulness of the staff, making the dining experience pleasant. Many visitors mention a superb breakfast that meets or even exceeds expectations, with some describing it as wonderful and enjoyable. The breakfast space is valued for being spacious and airy, enhancing the overall morning meal experience. While there are mentions of limited options and occasional lack of dish replenishment, the breakfast remains a highlight for most guests, considered a savior of the stay by some and contributing positively to the hotel's strong cost-benefit appeal. With breakfast served until 9, it complements the strategic location of the hotel, which is beneficial for exploring and resolving matters in the city center. Despite a few critiques regarding variety and quality concerns, Bravo City Hotel's breakfast largely leaves a positive impression on its visitors.
Rooms
Bravo City Hotel Dourados receives mixed reviews regarding its rooms, combining both positive and negative guest experiences. While many guests appreciate the spacious, airy, and well-sized rooms, praising the occasional instances of cleanliness and comfort, there are common concerns about the hotel's age and maintenance. Some rooms are described as clean and featuring comfortable beds, with guests noting the availability of large rooms that are sometimes newly renovated. However, a prevailing theme in the reviews is the pervasive musty odor detected in several rooms, as well as issues with worn-out bedding and stained linens. Guests have also noted structural deficiencies, including beds that are a combination of single beds at differing heights, alongside complaints about poor finishing and a generally old appearance. Additionally, some reviews highlight a lack of thorough room cleaning and maintenance, with instances of hastily prepared accommodations and issues with bathroom facilities. Despite a lack of accessibility features, such as sign language support and small bathroom fixtures, some guests find satisfaction in the hotel amenities like the gym, pools, and sauna. Overall, while the hotel offers spacious accommodations, there is significant room for improvement in its upkeep and attention to detail.
Beds
Visitors to Bravo City Hotel Dourados have had mixed experiences regarding the beds. Many guests found the beds to be large and comfortable, highlighting them as particularly accommodating for couples. However, there were several complaints about the quality and comfort of the mattresses and linens. Some guests noted that the mattresses were old, very uncomfortable, or even constructed by placing two single beds together, resulting in discomfort from the gap. Additionally, issues were raised about bed linens being too small for the mattresses and sometimes stained, along with pillows being deemed too hard by some visitors. These concerns seemed to stand in contrast to the praise for other aspects of the hotel, like its good breakfast and service from the reception team. The feedback reflects a need for improvements in bedding quality to match the overall service experience.
Cleanliness
Bravo City Hotel Dourados presents a mixed picture when it comes to cleanliness and maintenance. On the positive side, guests frequently note that rooms can be clean and well-organized, with very clean bed linens and towels. The staff is appreciated for their politeness and friendliness, which enhances the overall experience. The hotel's advantageous location and convenient parking make it a practical choice for those traveling by car.
However, there are significant concerns regarding the hotel's facilities and maintenance. Numerous guests report issues such as poor cleaning standards in rooms and bathrooms, with instances of dirt, hair, and stained sheets. Some areas of the hotel appear to be under renovation, contributing to issues like exposed wires and dust, as well as unpleasant odors of sewage and mold. Several guests noted malfunctioning amenities, like showers that leak or do not heat up, and old furniture that needs urgent modernization.
Improvements in daily cleaning services and refurbishments could significantly enhance guest satisfaction, as there is strong potential for the hotel to be a better accommodation choice given its favorable location and amiable staff.
Staff
Bravo City Hotel Dourados has a team that is often described as polite, attentive, and friendly, with many guests appreciating the excellent and attentive service, particularly from the breakfast staff and cleaning crew. The breakfast is frequently complimented for its quality, matched by the friendliness of the café staff. Guests have highlighted the exceptional kindness and dedication of the employees, contributing to their positive experiences.
However, there are some inconsistencies, especially at the reception. While many guests found the receptionists attentive and helpful, others experienced poor and unwelcoming service, suggesting a need for staff training and better organization, particularly during check-in. Despite these challenges, guests noted the prime location and good value offered by the hotel, indicating that improvements in staff training could significantly enhance the overall guest experience.
Parking
Bravo City Hotel in Dourados provides private parking for guests, which can be a convenient feature for those traveling by car. However, the parking facility faces several challenges. One of the primary issues noted by guests is the limited number of spaces available, which often cannot accommodate all guests, leading to cars being left on the street. The parking lot tends to fill up quickly, and its central spaces are not always marked, creating additional confusion. Furthermore, the garage is located across the street and closes at night, forcing some guests to leave their cars outside overnight. This scarcity of parking spots sometimes results in inconvenient situations, such as moving vehicles early in the morning to avoid fines or difficulty finding a spot upon arrival, particularly during nighttime or rainy weather. Despite its availability touted by the hotel, the parking does not meet the demands of the number of rooms, requiring improvement to enhance guest convenience and satisfaction.
3 Star
Bravo City Hotel Dourados offers a strong cost-benefit ratio, making it a popular choice for budget-conscious travelers. Despite being a three-star establishment with some elegance from its earlier days, it still provides good value for the price charged. Visitors appreciate the balance between the expectations for a hotel of its category and the actual experience provided. While the breakfast leaves room for improvement, the overall experience aligns well with the cost, making it an excellent option for those seeking affordability without sacrificing comfort.
Yes, Bravo City Hotel Dourados has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Bravo City Hotel Dourados.
Yes, Bravo City Hotel Dourados welcomes dogs.
Yes, parking facilities are available at Bravo City Hotel Dourados.