Douglas54.16354500,
-4.46961400,
15 -16 Palace Terrace, Queens Promenade(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Penta has garnered substantial acclaim from its guests, particularly for its excellent location, cleanliness and welcoming staff. Nestled in a prime seafront spot along the promenade in Douglas, the hotel offers breathtaking views of the bay and nearby attractions. Its strategic placement ensures easy access to public transport, such as nearby bus stops and the electric railway terminus, which makes exploring the town center and other key areas hassle-free. Additionally, the proximity to various local amenities like pubs and grocery stores enhances its convenience.
Guests consistently praise the spacious, clean and comfortable rooms, many of which offer stunning sea views. The rooms are well-maintained with amenities such as tea, coffee and good bathroom facilities contributing to a pleasant stay.
The continental breakfast, while somewhat basic, receives positive feedback for its adequacy and complimentary nature. Served in a nicely decorated breakfast room with pleasant views, it provides a satisfactory start to the day. Some guests suggest adding more variety, including pastries and gluten-free options, but overall, it complements the hotel’s value.
Cleanliness is a standout feature with the hotel often described as spotless. The rooms and communal areas are meticulously maintained, contributing to the hotel's warm and cozy atmosphere.
The staff at The Penta are frequently highlighted for their exemplary service. Reviews applaud the team's friendliness, helpfulness and attention to detail. Receptionists and other staff members are noted for their politeness and readiness to assist with any needs, making guests feel welcome and cared for.
In summary, The Penta offers an exceptional seaside retreat with comfortable rooms, a prime location and a team of dedicated staff. The combination of stunning sea views, convenient access to local attractions and a clean, cozy environment makes it a preferred choice for visitors to Douglas. Show more
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Categories
Hotel near Golf Courses
Hotel near The Beach
Romantic Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Hotel for Adults Only
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Situated in a prime spot along the seafront, The Penta boasts an ideal location that has captured the admiration of numerous guests. Described as perfect, fantastic and excellent, the hotel is strategically placed right on the promenade, offering breathtaking views across the bay and making it a superb choice for visitors who enjoy scenic walks along the waterfront.
Accessibility is a major highlight with the convenience of nearby bus stops providing direct routes to the town center, the airport and other key areas. The electric railway terminus and a variety of local amenities – including pubs, grocery stores and fish and chip shops – are just a short stroll away, adding to the hotel’s appeal for both leisure and business travelers.
The proximity to Douglas town center and its public transport links ensures that guests can effortlessly explore the city and its surroundings without hassle. Many reviews also praise the cleanliness and spaciousness of the rooms, particularly those with sea views, creating a comfortable and pleasant stay.
Overall, The Penta's location on the seafront in Douglas, coupled with its easy access to transport and essential services, offers a highly convenient and picturesque setting for visitors, making it their go-to accommodation choice in the area.
Breakfast
The Penta offers a continental breakfast that generally receives positive feedback from its guests, highlighting its adequacy and simplicity. Many find the breakfast satisfactory and a good start to the day with basic options like cereal, toast, yogurt and beverages such as tea, coffee and juice.
Guests appreciate the complimentary nature of the breakfast, especially considering the reasonable room rates with several noting that it's a welcome addition to their stay. The breakfast room itself is frequently praised for its pleasing decor with some mentioning a French style and pleasant views of the surrounding area.
However, there are mentions of the breakfast being somewhat limited with suggestions for more variety, including pastries, fresh fruit and gluten-free options. Despite these minor drawbacks, the overall sentiment is that the breakfast is sufficient and complements the overall value of staying at The Penta.
Rooms
The rooms at The Penta consistently impress guests with their spaciousness, cleanliness and comfort. Many reviews highlight large, airy and light-filled rooms that offer stunning sea views. The beds are noted as being particularly comfortable, which, coupled with the quiet ambiance, ensures a restful stay. Guests appreciate the careful attention to cleanliness with rooms being described as spotless and well-maintained.
The location of the hotel, on the quiet end of the promenade, is praised for its scenic views and accessibility by public transport. Amenities like tea, coffee, biscuits and good bathroom facilities add to the rooms' appeal, making the stay more convenient and enjoyable. The decoration, often in a continental style, also receives favorable mentions.
Overall, The Penta is seen as offering excellent value with comfortable, clean and spacious rooms that cater well to guests' needs, ensuring a positive and enjoyable stay.
Beds
The reviews of 'The Penta' concerning the beds reveal a mix of impressions with a stronger lean towards the comfort and cleanliness of the accommodations. Many guests found the beds to be very comfortable and appreciated the extra pillows provided, which added to a restful experience. Clean and spacious rooms were a highlight, contributing positively to the overall stay. However, some guests pointed out that the beds were on the smaller side and found the mattresses to be quite firm, which might not suit everyone’s preference. Despite this, the clean and comfortable beds, combined with the spacious rooms and amenities, left many guests satisfied with their stay.
Cleanliness
The Penta consistently receives praise for its cleanliness, making it an excellent choice for discerning travelers. Guests frequently highlight the hotel's immaculate condition and well-kept environments, describing it as "very clean," and "spotlessly clean." The rooms, including the bathrooms, are noted for being exceptionally tidy with terms like "warm," "comfortable," and "spacious" used repeatedly. Even the cleaning staff is acknowledged for their diligent work with several guests affirming that their rooms were cleaned thoroughly every day.
In addition to its high standards of cleanliness, The Penta boasts a warm and cozy atmosphere. The prime location of the hotel adds further appeal, offering convenient access to local attractions, particularly in Douglas. Guests also appreciate the character of the hotel, mentioning its retro feel and views, such as the seaview rooms, which are described as both spacious and comforting.
The hotel staff receive positive feedback for their friendliness and helpfulness, enhancing the overall guest experience. Additional perks like a lovely complementary breakfast complement the clean and comfortable stay, ensuring that visitors find great value for their money at The Penta.
Staff
The staff at The Penta consistently receive high praise from guests for their exceptional service. Reviews highlight that the team is not only very helpful and polite but also exceedingly friendly and welcoming. The receptionist and other staff members are regularly noted for their politeness and readiness to answer any questions. A young lady in charge of greeting guests is specifically mentioned for being both kind and pleasant.
Guests often commend individual staff members for going above and beyond to ensure a pleasant stay. Tim and his team are particularly highlighted for their efforts to make visits enjoyable. The reception staff are consistently noted as friendly and always available to assist with needs like booking taxis.
Overall, it is clear that the staff at The Penta are a major asset to the hotel, contributing significantly to its positive atmosphere and making a notable impact on guest experiences with their attentive and amiable service.
Beach
The Penta boasts a prime seafront location with numerous guests highlighting the exceptional sea views from their rooms. Many appreciated the hotel's position, which directly faces the sea, offering lovely and great views over both the Promenade and the beach. The positive feedback often praises the gorgeous sea view, ensuring a pleasing visual experience right from the windows. Whether it's enjoying the panoramic beach scenes or simply admiring the coastal horizon, the hotel delivers on its promise of providing a tranquil seaside ambiance.
No, The Penta doesn't have any pool.
No, a spa isn't available at The Penta.
No, The Penta doesn't allow dogs.
No, parking facilities aren't available at The Penta.