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Summary of reviewsWest Point Airport Hotel boasts a highly favorable location just minutes from Verona Villafranca Airport, making it an ideal base for travelers catching early or late flights. Its strategic proximity to major highways facilitates easy access for those traveling by car, contributing to its appeal for North-South travel routes. The convenience extends to nearby amenities such as grocery stores, restaurants and shopping centers, all within a quiet commercial area that ensures a peaceful stay. Furthermore, tourists appreciate its closeness to Verona's city center and various local attractions, enhancing its value for both transient travelers and those exploring the Verona area.
Breakfast at the West Point Airport Hotel is frequently highlighted by guests for its extensive and varied selection, featuring both sweet and savory options and high-quality coffee. The breakfast buffet is praised for its generous portions and fresh offerings, catering to diverse dietary preferences including vegan options. While there are occasional mentions of less organization and reliance on vending machines for hot drinks, overall, the breakfast is considered substantial, varied and delicious. Complementing the breakfast experience are friendly and accommodating staff and the hotel's convenient location with a shuttle service, encouraging many guests to return.
Dining options at the hotel may be limited, especially for those not part of larger groups or events, but the surrounding area more than compensates with a variety of highly-praised restaurants and eateries, including a notable establishment just across the street. This ensures that guests have access to excellent and moderately priced meals throughout their stay.
Guest rooms at the West Point Airport Hotel receive positive feedback for being clean, spacious and comfortable. They feature practical amenities like refrigerators and cozy furnishings, contributing to a pleasant ambiance. Although some reviews mention dated furnishings and occasional maintenance issues, the overall good value, ample space and consistent cleanliness stand out as noteworthy positives. The hotel's advantageous location and the friendly, helpful staff further enhance the guest experience.
Cleanliness is a strong suit of the West Point Airport Hotel, consistently praised for its impeccably maintained rooms and common areas. The hotel's commitment to hygiene and daily room cleaning ensures a spotless environment, making it a preferred choice for cleanliness-conscious travelers.
The hotel staff are frequently commended for their kindness, friendliness and professionalism. Guests appreciate the warm, welcoming demeanor and the efficient, seamless check-in process provided by the reception and front desk staff. Minor language barriers and isolated cases of hesitation do suggest areas for improvement, but overall, the staff significantly contribute to a positive guest experience.
The WiFi service at the hotel presents mixed reviews. While generally fast and free, issues with stability, limited availability in some areas and security concerns detract from an otherwise beneficial amenity. Guests requiring reliable and secure internet access should consider these factors.
Parking at the West Point Airport Hotel is ample and convenient, featuring both covered and uncovered spaces with secure areas adding peace of mind. This aspect, combined with free parking options, is well-appreciated by guests traveling by car.
Families find West Point Airport Hotel exceptionally accommodating with family-friendly rooms and amenities, kid-friendly dining options and a welcoming atmosphere. Its location near cycling paths and shopping centers offers convenience for family explorers, making it a comfortable choice for those traveling with children.
While the beds receive mixed reviews with many guests praising their comfort and others noting issues with mattresses and sofa beds, the general consensus skews positive with clean bedding and adequate comfort levels.
The hotel’s four-star rating draws mixed opinions with some guests feeling it aligns more with a three-star experience due to certain limitations. However, the well-maintained facilities and overall effort indicate that the hotel offers a reasonably good stay, suitable for guests with moderate expectations.
For business travelers, the West Point Airport Hotel is highly regarded due to its strategic location, proximity to the airport and business-centered amenities, providing functionality and convenience for occupied travelers. Show more
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Hotel with Parking
West Point Airport Hotel offers free parking and free self-parking, with parking included. However, some sources indicate that indoor parking is available for a fee, while outdoor parking is also an option.
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Room Types
Standard Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, a minibar, a wardrobe and a safe deposit box.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a wardrobe and a safe deposit box.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The family room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels.
Superior Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.
About West Point Airport Hotel
License: 023096-ALB-00011, IT023096A1F3ZDFUWL
Guest Reviews
8.1
Very Good
Location
West Point Airport Hotel enjoys a highly favorable location with proximity to the airport being a key highlight. Just a few minutes’ drive from Verona Villafranca Airport, it serves as an ideal base for travelers catching early or late flights. The hotel is also conveniently situated near major highways, making it easily accessible for those traveling by car and perfect for North-South travel routes. Additionally, the hotel offers strategic positioning close to the Verona city center, reachable within 10-15 minutes by car, which facilitates easy visits to the city’s attractions.
Beyond its prime connectivity to the airport and highways, guests appreciate the nearby amenities including grocery stores, restaurants and shopping centers. The area is well-connected with public transportation options, adding to the convenience for tourists. Despite its central location, the hotel's positioning in a quiet commercial area ensures a peaceful stay.
For those on layovers or needing a quick overnight stop, the hotel’s proximity to various tourist spots, amusement parks and the Mincio River enhances its appeal. With plenty of parking options and excellent services like 24-hour check-in and check-out, West Point Airport Hotel offers a practical and well-located option for both transient travelers and those looking to explore the Verona area.
Breakfast
Visitors to the West Point Airport Hotel frequently highlight the breakfast as a standout feature of their stay, describing it using various positive phrases. Many guests commend the extensive and varied selection, including a wide range of sweet and savory options with specific praise for artisanal products and the quality of the coffee. The breakfast buffet is often lauded for being abundant and substantial with numerous comments about the generous portions and fresh offerings.
Although there are mentions of the breakfast being not well organized and having mainly pastries, many guests still find it to be tasty and satisfactory. The breakfast service is also positively noted with staff described as kind and accommodating. Some reviews highlight that it caters to diverse dietary preferences, including vegan options. Despite some feedback about limited choices and the need to use vending machines for hot drinks, the overall impression is that the breakfast is substantial, varied and delicious, making it a definitive aspect of the positive experience at the hotel.
The hotel's proximity to the airport and the convenient shuttle service are other appreciated features that complement the breakfast experience. This combination of excellent breakfast, friendly staff and ideal location contributes to many guests expressing their willingness to return to the West Point Airport Hotel in the future.
Dinner
When it comes to dining at the West Point Airport Hotel, the on-site options appear limited, particularly if you're not part of a larger group. While the hotel's restaurant may not always be available, the vicinity more than makes up for it with a variety of choices to suit different tastes. There's a highly praised restaurant just across the street, often described as a real find, serving excellent and moderately priced meals. In addition, guests can enjoy delicious pizzas either from a nearby pizzeria or through local delivery services. For those preferring recognisable options, there's a McDonald's within a short walk and several other dining spots, including Mexican and Italian restaurants, are also conveniently located nearby.
If breakfast is a highlight of your stay, you might have a mixed experience. Many reviews point out that the breakfast is basic with limited options, yet there are frequent mentions of it being scrumptious and healthy. Although its simplicity may not satisfy everyone, it’s clear that some guests genuinely enjoy the morning offerings. Despite these mixed views, the proximity of numerous dining options ensures that guests have access to a satisfying meal at any time of the day.
Rooms
West Point Airport Hotel's rooms receive generally positive feedback from guests. The rooms are often described as clean, spacious and comfortable with many highlighting their well-maintained and cozy nature. Characterful furniture and elegant decor contribute to a pleasant ambiance and the rooms are equipped with practical amenities like refrigerators, tables and chairs. Many guests appreciate the large and bright rooms, some even accommodating families comfortably. However, some reviews mention that the furnishings could be basic or dated with occasional maintenance issues such as a loud ventilation system or poor soundproofing. Despite these minor drawbacks, the rooms are seen as offering good value for their price with the cleanliness and ample space being consistent positives. The hotel also benefits from a convenient location near the airport and highways and the friendly, helpful staff further enhance the stay for many travelers.
Beds
The beds at West Point Airport Hotel receive mixed reviews from guests. Many visitors appreciate the comfortable, large and cozy beds, noting that the hotel offers a good night's sleep with clean and adequate bedding. The double beds, in particular, are mentioned frequently for their comfort with some guests highlighting the high quality and nice, wide designs.
However, there are several criticisms concerning the mattresses and bedding. Some mattresses are described as hard, broken or equipped with uncomfortable springs sticking out. The sofa beds and smaller beds also receive negative feedback, being labeled as uncomfortable and inadequate for rest.
Despite these issues, the overall bedding quality is generally viewed as good with clean sheets and extra pillows available. Guests have mixed opinions, so it is advisable for those with specific bed preferences to inquire further when booking a stay.
Cleanliness
The West Point Airport Hotel receives consistent praise for its impeccable cleanliness, making it a standout choice for travelers who prioritize hygiene. The overwhelming consensus among guests highlights the hotel's spotless rooms, which are cleaned thoroughly every day. Descriptions of the rooms range from very clean and well-appointed to immaculate and extraordinarily tidy. Common areas also maintain high standards of cleanliness, ensuring a welcoming environment throughout the hotel.
While there are occasional mentions of less than perfect cleanliness, these are outweighed by the frequent commendations of the hotel's immaculate conditions. The overall structure of the hotel is noted for being well-organized and well-maintained with clean, cozy and comfortable rooms providing a pleasant stay for all guests. Additionally, the dinner experience is positively reviewed with clean, varied and enjoyable offerings that complement the high standards of hospitality.
For those seeking a clean and comfortable stopover, the West Point Airport Hotel proves to be an excellent choice, combining thorough daily room cleaning with well-maintained facilities to ensure a comfortable and welcoming atmosphere.
Staff
The guest reviews for West Point Airport Hotel largely praise the hotel's staff, highlighting their kindness, friendliness and professionalism. Many guests found the staff to be incredibly helpful and attentive with several remarks about their warm and welcoming demeanor. Notably, both the day and night shifts received commendations, indicating consistent quality in service.
Guests appreciated the polite and courteous attitudes of the reception and front desk staff and the efficiency and seamlessness of the check-in process. Reviews also mentioned excellent service from the dining hall staff and the convenience of the shuttle service, underscoring the staff's responsiveness and supportiveness.
However, a few reviews pointed out some minor language barriers and isolated cases of unfriendliness or hesitation, suggesting room for improvement in staff training and coordination. Despite these occasional shortcomings, the overall experience with the staff remains predominantly positive, contributing significantly to the hotel's appeal and guest satisfaction.
Wi-Fi
At West Point Airport Hotel, guests have a mixed experience with the WiFi service. On the positive side, the hotel offers fast, free Wi-Fi which is easy to access. However, there are several areas for improvement. WiFi stability varies with some guests finding it quite okay while others report that it is only available in the lobby or is limited and lacking. Security concerns are also noted, as the WiFi is unsecured and requires login details for Gmail or Facebook. While the general availability of WiFi is a plus, reliability and security issues are aspects that potential guests should consider.
Parking
West Point Airport Hotel offers a variety of convenient parking options that consistently receive positive feedback from guests. Many reviews highlight the hotel’s large parking area, which includes both covered and uncovered spaces. Free parking is a significant perk with spaces readily available directly in front of the hotel, as well as within a secure, fenced area. Guests driving larger vehicles, such as vans, also find suitable parking spots.
The ease and ample availability of parking around the hotel contribute to its appeal. Secure parking options are mentioned frequently with some areas protected by security tags and underground facilities adding to guests' peace of mind. Although there is a note of the parking lot being very full at times, overall, the spacious and varied parking options – free, secure and convenient – are well appreciated by visitors.
Family
West Point Airport Hotel offers an exceptional experience for families with numerous reviews highlighting its suitability for travelers with children. The hotel provides rooms equipped with cribs and family-friendly amenities, creating a comfortable environment for families of all sizes. Guests have praised the kid-friendly dining options and the overall family-oriented atmosphere.
The courteous and polite staff contribute to a welcoming environment that ensures a pleasant stay for family travelers. Though the breakfast options are described as basic and somewhat limited, the nearby food establishments, including a bustling pizzeria and a McDonald's, offer convenient dining alternatives suitable for children.
The hotel's location is another highlight with easy access to cycling paths and nearby shopping centers, making it convenient for families to explore the area. Despite being busy, especially on weekends, the hotel maintains a peaceful and undisturbed ambiance.
In summary, West Point Airport Hotel stands out as a comfortable and convenient choice for family travel with its thoughtful amenities, polite staff and family-friendly atmosphere making it a positive option for those traveling with children.
4 Star
West Point Airport Hotel has received mixed reviews regarding its four-star rating. Some guests have expressed that the hotel feels more like a three-star establishment, citing that the four stars advertised are not fully justified. Concerns were raised over the size of the rooms and the overall cleanliness, which were described as somewhat lacking for what one would expect from a four-star hotel. The quality and variety of the breakfast also received comments that it could be improved to match four-star standards with some describing it as rather simple.
However, there are positive remarks regarding the hotel being well-maintained and having some qualities indicative of a four-star structure. Guests have acknowledged the overall effort put into maintaining the hotel’s facilities, which seem to be in good condition. It seems that while the hotel may not entirely meet the expectations of a four-star experience, it does offer a reasonably good stay with areas that could benefit from enhancements to fully align with its advertised rating.
Business
The West Point Airport Hotel is highly regarded for its suitability for business travelers. It offers a range of business facilities that make it ideal for overnight business stays and longer work trips. The hotel's strategic location in the business area of the town, in proximity to the airport, enhances its convenience for business visitors. Being close to other large hotels and the University of Verona further adds to its appeal for business engagements. Overall, the West Point Airport Hotel meets the needs of business travelers looking for functionality and convenience during their trips.
No, West Point Airport Hotel doesn't have any pool.
No, a spa isn't available at West Point Airport Hotel.
Yes, West Point Airport Hotel welcomes dogs.
Yes, parking facilities are available at West Point Airport Hotel.