InfoSummary of reviewsEmbassy Suites by Hilton Dorado del Mar Beach Resort receives substantial praise for its picturesque beachfront location in Dorado, providing guests with peaceful and beautiful surroundings. The hotel's placement right on the beach allows for stunning ocean views and convenient beach accessibility, making it an excellent setting for relaxation. Proximity to various amenities, including restaurants and supermarkets, adds to the convenience of the location. While the hotel is somewhat isolated and may require a rental car for easy mobility, the serene environment and excellent beach access make it a favored spot for vacationers.
The breakfast experience is widely celebrated with many guests enjoying the all-you-can-eat offerings, particularly the omelettes. The inclusion of breakfast in the stay is appreciated, though there are mentions of limited variety and early ending times leading to longer lines and occasionally cold food. Despite these minor setbacks, the breakfast generally adds value to the stay.
Dinner reviews are more varied with some guests enjoying meals at the hotel's various dining areas, including the Calypso restaurant, while others found the food to be mediocre or overpriced. Service issues, such as slow dinner service and early restaurant closures, were noted but did not overshadow the occasional culinary highlights.
Guest rooms are described as spacious and comfortable with beautiful views, yet they show signs of needing updates. While some guests found the accommodations clean and cozy, many report maintenance issues such as worn-out furniture, outdated decor and inconsistent cleaning services. Efforts to improve room conditions and air conditioning could significantly enhance the guest experience.
Cleanliness across the hotel garners mixed feedback. While many areas, including common spaces and some rooms, are noted for their cleanliness, others fall short due to inconsistent cleaning services and maintenance issues. The pool area, in particular, receives frequent criticisms for its cleanliness and upkeep.
The staff at the resort generally receive high marks for their professionalism, kindness and helpfulness, especially the front desk and housekeeping teams. However, there are isolated reports of unresponsive or rude staff, particularly in dining areas which detracts from the otherwise positive service experience.
Wi-Fi service at the hotel is commonly criticized for its poor quality and frequent connectivity issues with several guests resorting to using personal hotspots due to the unreliable internet.
The spa offers a range of relaxing services, though it can be busy and may require advance reservations. Similarly, the gym facilities are noted for being adequate but face availability issues with some equipment missing and occasional closures due to remodeling or other restrictions.
The pool area receives mixed reviews with many guests enjoying the clean, attractive setting and family-friendly activities. However, concerns about cleanliness, overcrowding and maintenance issues were reported, suggesting room for improvement.
Finally, the hotel's beachfront location is a major highlight with guests appreciating the private, clean beach with soft sands. The serene and quiet beach environment, combined with the picturesque pool area, creates a delightful backdrop that enhances the overall vacation experience.
In summary, Embassy Suites by Hilton Dorado del Mar Beach Resort offers a beautiful and convenient beachfront experience with excellent breakfast offerings, spacious rooms and generally friendly staff. While there are areas needing attention, such as room updates, more consistent cleanliness and reliable Wi-Fi, the positive aspects of the location and amenities contribute to a largely enjoyable stay. Show more
InfoSummary of reviewsHyatt Vacation Club at Hacienda del Mar is highly regarded by guests for its stunning location, luxurious accommodations, and exceptional service. Nestled in a serene and picturesque area, it offers breathtaking ocean views and a clean, private beach, making it ideal for those seeking both relaxation and adventure. The resort’s proximity to San Juan allows for easy exploration of local attractions, despite the remote setting requiring transportation for dining options. The well-maintained grounds and kid-friendly atmosphere enhance the resort's appeal, providing a delightful blend of natural beauty and superior amenities.
The rooms receive significant praise for their comfort, cleanliness, and thoughtful amenities, such as well-stocked mini kitchens and in-room washers and dryers. Guests find the spacious villas and beautiful rooms perfect for unwinding, with stunning views adding to the overall experience. Although there are occasional mentions of minor issues with room size or cleanliness, guest satisfaction with the accommodations remains high.
The breakfast experience at the resort is noted for high-quality dishes served in a clean and beautiful setting, though some guests express a desire for complimentary breakfast and more dining options. The sole on-site restaurant offers good and reasonably priced meals but faces critiques regarding limited variety and slow service. Nonetheless, the professional and friendly staff ensure a pleasant dining experience.
The level of cleanliness across the resort is consistently impressive, from the rooms to the beach and pool. The modern facilities add to the inviting atmosphere, while the spotless environment becomes a standout feature for guests seeking tranquility and relaxation.
The pool area is frequently highlighted for its beauty and the warm, inviting ambiance it offers. Surrounded by well-maintained common areas, including hot tubs and Jacuzzis, the pool provides a delightful experience, further enhanced by its convenient proximity to the beach.
The staff are repeatedly commended for their exceptional service, with guests describing interactions as professional, friendly, and attentive. The team's dedication to ensuring a memorable stay is evident, creating a warm and welcoming environment from the moment guests arrive.
Overall, Hyatt Vacation Club at Hacienda del Mar offers a serene getaway with stunning views, comfortable accommodations, and a dedicated staff, making it a compelling choice for travelers in search of both relaxation and comfort. While there is room for improvement in dining options, the overall experience remains highly positive. Show more
InfoSummary of reviewsHyatt Vacation Club at Hacienda del Mar is highly regarded by guests for its stunning location, luxurious accommodations, and exceptional service. Nestled in a serene and picturesque area, it offers breathtaking ocean views and a clean, private beach, making it ideal for those seeking both relaxation and adventure. The resort’s proximity to San Juan allows for easy exploration of local attractions, despite the remote setting requiring transportation for dining options. The well-maintained grounds and kid-friendly atmosphere enhance the resort's appeal, providing a delightful blend of natural beauty and superior amenities.
The rooms receive significant praise for their comfort, cleanliness, and thoughtful amenities, such as well-stocked mini kitchens and in-room washers and dryers. Guests find the spacious villas and beautiful rooms perfect for unwinding, with stunning views adding to the overall experience. Although there are occasional mentions of minor issues with room size or cleanliness, guest satisfaction with the accommodations remains high.
The breakfast experience at the resort is noted for high-quality dishes served in a clean and beautiful setting, though some guests express a desire for complimentary breakfast and more dining options. The sole on-site restaurant offers good and reasonably priced meals but faces critiques regarding limited variety and slow service. Nonetheless, the professional and friendly staff ensure a pleasant dining experience.
The level of cleanliness across the resort is consistently impressive, from the rooms to the beach and pool. The modern facilities add to the inviting atmosphere, while the spotless environment becomes a standout feature for guests seeking tranquility and relaxation.
The pool area is frequently highlighted for its beauty and the warm, inviting ambiance it offers. Surrounded by well-maintained common areas, including hot tubs and Jacuzzis, the pool provides a delightful experience, further enhanced by its convenient proximity to the beach.
The staff are repeatedly commended for their exceptional service, with guests describing interactions as professional, friendly, and attentive. The team's dedication to ensuring a memorable stay is evident, creating a warm and welcoming environment from the moment guests arrive.
Overall, Hyatt Vacation Club at Hacienda del Mar offers a serene getaway with stunning views, comfortable accommodations, and a dedicated staff, making it a compelling choice for travelers in search of both relaxation and comfort. While there is room for improvement in dining options, the overall experience remains highly positive. Show more
