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Hotel Inversiones Napoles

Doradal , Corregimiento Santiago Berrio Km 120 + 400 Autopista Medellin-bogota (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Inversiones Napoles enjoys a stellar reputation among guests, primarily due to its excellent location, outstanding service and various amenities. The hotel's strategic position, just 5.5 kilometers from Hacienda Napoles and near Doradal, makes it an ideal choice for those looking to explore local attractions while enjoying a peaceful ambiance devoid of road noise. This convenience and accessible location, paired with its value for money, make it a commendable lodging choice.

Guest reviews highlight the hotel's breakfast as a standout feature. The morning meal is described as generous and delicious with attentive staff enhancing the experience. However, some guests suggest a need for more variety and the inclusion of fruits. Despite this, the overall quality and portion sizes are well-received.

The rooms at Hotel Inversiones Napoles are praised for their spaciousness, brightness and comfort. Features such as air conditioning, balconies and large bathrooms add to the positive experience. While some mention the infrequency of cleaning services and minor oversights, the comfortable beds and clean, cozy design remain consistent positives.

Cleanliness receives mixed reviews with many acknowledging the hotel's generally clean facilities and comfortable rooms. However, inconsistencies in housekeeping practices, such as cleaning schedules and some neglected areas, were noted. The pool area, while praised for its cleanliness and pleasant atmosphere, occasionally suffers from disorder and attention to leftover items.

Staff at the hotel receive high marks for their friendliness and attentiveness. The morning shift gentleman and Mr. Gonzalo are frequently mentioned for their excellent service and staff at the bar also get commendations. Despite occasional rudeness from some reception staff, the predominant sentiment is one of excellent hospitality and efficient service.

The pool at Hotel Inversiones Napoles is another well-appreciated feature. Guests find it clean, comfortable and a relaxing spot with the climatized pool adding to its appeal. Attentive staff further elevate the poolside experience, although some improvements could be made in maintaining order and managing noise levels.

A notable area for improvement is the hotel's WiFi service. Guests report weak or non-existent signals, particularly in rooms, which presents a challenge for those needing reliable internet access.

In summary, Hotel Inversiones Napoles excels in location, service and amenities with high praise for its breakfast, rooms and staff. Improvements in WiFi and housekeeping consistency could enhance the overall guest experience, but these aspects do not significantly detract from the overwhelmingly positive reviews.
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Dog Friendly Hotel

This hotel is confirmed as pet-friendly, providing an option for travelers with dogs.

Hotel with Parking

This hotel offers free private parking. It is a stated amenity for guests staying at the property.

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Small Hotel

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

About Hotel Inversiones Napoles

License: 50152

Guest Reviews

Location

Hotel Inversiones Napoles boasts an excellent location, making it a prime choice for visitors seeking convenience and proximity to local attractions. The hotel is notably close to Hacienda Napoles with many guests highlighting its strategic position just 5.5 kilometers away or a mere 5-minute drive. This makes it incredibly convenient for those planning to visit the popular hacienda. The hotel's location not only offers easy access to Hacienda Napoles but also allows for a stay that connects guests with nature. Despite being near the road, guests can enjoy a peaceful environment as car noise is not a disturbance. The proximity to Doradal is another advantage, enhancing the overall accessibility to various destinations. Additionally, the value for money is frequently mentioned with the combination of good facilities and the prime location creating a pleasant and convenient stay.

Breakfast

The breakfast at 'Hotel Inversiones Napoles' receives notably positive remarks from guests. Described as generous and very delicious, the included breakfast stands out as a highlight for many. Guests appreciate the good portions and the overall quality, often mentioning it as a distinguishing feature compared to other hotels. The staff's attentiveness and excellent service further enhance the breakfast experience.

However, some guests note areas for improvement. The breakfast variety is a recurring point of critique with several reviews mentioning that it is the same every day and suggesting the addition of fruits for a more balanced offering. Despite these points, the overall sentiment leans towards satisfaction with the breakfast's taste and inclusion, contributing positively to the overall stay.

Rooms

Hotel Inversiones Napoles offers guests a generally positive experience with its rooms. Visitors frequently highlight the spaciousness and brightness of the rooms, noting the added comfort of air conditioning and balconies. The accommodations are described as comfortable, cozy and well-suited for rest with many appreciating the clean and simple design. The hotel also receives praise for its large, nice bathrooms and well-maintained family rooms.

However, some reviews point out areas for improvement, such as the infrequent cleaning service and lack of daily towel delivery. There are mentions of missing amenities like closets and occasional oversights such as no toilet paper. Despite these minor drawbacks, the hotel's comfortable beds and well-functioning air conditioning are consistently commended, making it a solid choice for travelers seeking a pleasant and restful stay.

Cleanliness

Hotel Inversiones Napoles presents a mixed picture when it comes to cleanliness according to guest reviews. On the positive side, the facilities are generally described as very clean and pleasant with clean and comfortable rooms noted frequently. Guests also appreciated the great location near Nápoles Park combined with friendly service. However, critiques also arise regarding the consistency of the room cleaning schedule, which is reportedly done every other day rather than daily. Some guests mentioned that the cleaning sometimes only involved making the beds with occasional oversights in sweeping the floors or cleaning the bathrooms. Instances of rooms not being cleaned during their stay and unpleasant odors were also noted. The pool area was another point of contention with comments about disorder and dirty plates being left out for extended periods. While many guests experienced clean surroundings, the inconsistency of housekeeping practices seems to be a recurring issue for others.

Staff

Hotel Inversiones Napoles is highly praised for its exceptional hospitality and service. Many reviews highlight the friendliness and attentiveness of the staff with special mentions of the morning shift gentleman and Mr. Gonzalo, who are both noted for their excellent and formal approach. Guests appreciate the overall availability and helpfulness of the staff, as well as the speed and efficiency of the check-in and check-out process.

The hotel's bar staff also receive commendations for their attentiveness and the hotel's owner is described as very kind. Despite some isolated incidents of rudeness from the reception staff, the overwhelmingly positive feedback emphasizes the kindness and cordiality of the hotel's personnel. Visitors consistently note the excellent service and the general sense of being well taken care of during their stay at Hotel Inversiones Napoles.

Wi-Fi

At Hotel Inversiones Napoles, guest feedback highlights a significant area for improvement in their WiFi service. Many guests encountered issues such as weak or nonexistent WiFi signals, particularly in the rooms. There were also frequent mentions of unstable and precarious internet connections, leading to communication difficulties during their stay. For those requiring consistent internet access, this aspect of the hotel's amenities may present a challenge. The hotel seems aware of these concerns and enhancing the WiFi service could greatly improve the overall guest experience.

Pool

Hotel Inversiones Napoles boasts a pool that garners much positive feedback from guests. Many appreciate its cleanliness and the overall pleasant experience it offers with descriptions highlighting it as super nice, very nice and perfect. The availability of a climatized pool adds to its appeal, making it a relaxing spot regardless of the weather. Furthermore, the hotel's pool service receives commendation, adding to the convenience and enjoyment of guests. Additionally, the attentive staff enhances the pool experience, contributing to a welcoming atmosphere.

However, some reviews do note areas for improvement. Occasionally, the pool area experiences disorder with instances of leftover items not being promptly cleared and there is mention of the pool being a bit small for some guests' preferences. There are also concerns about the high volume of music around the pool area.

Overall, the pool at Hotel Inversiones Napoles is a well-liked feature with excellent staff attention and appealing facilities, though attention to cleanliness and ambiance could be improved in some cases.

Yes, Hotel Inversiones Napoles has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Inversiones Napoles.

Yes, Hotel Inversiones Napoles welcomes dogs.

Yes, parking facilities are available at Hotel Inversiones Napoles.

No, Hotel Inversiones Napoles doesn't have a gym.

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