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Summary of reviewsThe Mercure Doncaster Centre Danum Hotel is widely appreciated for its exceptional central location, offering guests easy access to Doncaster's vibrant nightlife, dining and shopping options. Situated just a short walk from the railway station, it is ideal for travelers looking for convenience and immersion in the local scene. The friendly staff and well-maintained rooms with modern bathrooms further enhance the hotel's appeal. Although the bustling nightlife can occasionally result in nighttime noise, the hotel's prime location remains a significant draw.
Guests generally have a positive experience with the breakfast provided at the hotel. Many commend the substantial and flavorful offerings with a variety of freshly cooked options such as excellent sausages. The friendly and efficient hotel staff also contribute to the positive breakfast experience. However, some guests found the breakfast limited in choice and somewhat overpriced, suggesting room for improvement.
The rooms at the hotel receive mixed reviews. Many guests praise their spaciousness, comfort and the cleanliness of the amenities, including nice, immaculate bathrooms and functional facilities with pleasant views. Special features like separate sleeping areas and modern amenities such as heated towel rails and high-quality toiletries add to the positive reviews. Nonetheless, issues such as the lack of air conditioning, outdated carpets and occasional cleanliness problems detract from the overall experience for some visitors.
Cleanliness at the hotel is predominantly praised with many guests noting clean, comfortable beds, fresh towels and spotless bathrooms. The hotel maintains a tidy environment that contributes to a pleasant stay. Some minor issues, such as unclean spots and leftover items from previous guests, have been mentioned but do not significantly overshadow the largely positive feedback on cleanliness.
The staff at the hotel are consistently highlighted as a standout feature, described as lovely, friendly and welcoming. Many guests appreciate the helpfulness and local knowledge provided by the staff with individuals like Ebony and Teagan receiving special mentions for their outstanding service. The reception team's warm and accommodating nature ensures a pleasant experience for visitors, characterized by professional yet genuinely caring service.
The beds in the hotel are frequently commended for their cleanliness and comfort with many guests highlighting them as some of the most comfortable they have ever slept on. This significantly contributes to a restful stay for most guests. While some additional put-up beds received less enthusiastic feedback and one guest noted a hard mattress, the main beds typically enhance the overall comfort and satisfaction of the stay.
Overall, the Mercure Doncaster Centre Danum Hotel offers a favorable experience for many guests, thanks to its central location, friendly staff and comfortable, clean rooms. Some areas, such as breakfast variety and room maintenance, could benefit from improvements, but the positive aspects largely contribute to a pleasant stay at the hotel. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As a Mercure hotel, it is part of the Accor group, which has implemented sustainability programs and commitments across its brands to reduce environmental footprint.
Business Hotel
Located in Doncaster, this Mercure hotel provides standard business facilities and meeting rooms.
3-Star Hotel
This hotel is ideally located steps from shops, restaurants and attractions. The Edwardian building offers modern comfort, stylish rooms with Hypnos beds, flat-screen TVs, rainfall showers, and free WiFi.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Cheap Hotel
Room Types
Standard King RoomEach room features a spacious double bed and modern en-suite bathroom for your comfort. Enjoy complimentary Wi-Fi, tea and coffee making facilities, and a hairdryer, all included as standard. Whether you're working or unwinding, a dedicated desk space ensures you have everything you need for a productive or relaxing stay.
Classic Double RoomPerfectly designed for solo stays, these cleverly compact rooms offer everything you need for a comfortable visit. Featuring a full-size double bed, a handy desk space, and a smart, functional en-suite, they’re ideal for the independent traveller. You’ll also enjoy thoughtful touches like a hairdryer, telephone, tea and coffee facilities, and complimentary Wi-Fi – all designed to make your stay seamless and stress-free.
Standard Twin RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 2 beds.
Junior SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Privilege King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Family Room with One Double Bed and SofaFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
The Mercure Doncaster Centre Danum Hotel boasts an exceptional central location, ideal for guests looking to experience the vibrant nightlife and convenient proximity to various amenities. Situated smack in the middle of Doncaster, the hotel is just a short walk from the railway station, making it accessible for travelers. Guests appreciate being within walking distance of bars, restaurants, shopping centers and the Racecourse. The friendly staff and clean, comfortable rooms with modern bathrooms add to the hotel's appeal. While the buzzing nightlife may sometimes contribute to nighttime noise, the overall convenience and superb location make it a favored choice for many.
Breakfast
Guests at the Mercure Doncaster Centre Danum Hotel have varied opinions about the breakfast. Many found the breakfast to be very good, substantial and lovely with plenty of choice. Several reviewers appreciated that the breakfast included excellent cooked options, particularly praising the sausages and noted that the breakfast was freshly cooked. Guests also highlighted that the hotel staff were good and the rooms were clean and comfortable, adding to the overall positive experience.
On the other hand, some guests were less impressed with the breakfast, describing it as just OK or disappointing with a few noting it was quite limited in choice and lacking in quality. Some found the breakfast to be expensive for what was offered, suggesting that improvements could be made, especially concerning the cooked items like bacon and sausage.
Overall, while the breakfast receives commendations for its quality and variety, there are areas identified for improvement to meet all guests' expectations.
Rooms
The rooms at the Mercure Doncaster Centre Danum Hotel garner mixed feedback from guests. Positively, many found the rooms to be spacious and comfortable with clean and well-maintained amenities. The bathrooms are frequently mentioned as nice and immaculate and the rooms often come with pleasant views and functional facilities. The hotel is centrally located, which is an advantage for many travelers. Some rooms even boast extra features like two separate sleeping areas and modern amenities such as heated towel rails and high-quality toiletries.
However, there are several drawbacks noted by guests. Many rooms were mentioned as being very hot due to the lack of air conditioning and some struggled with the heating systems. A recurring mention of old and worn-out carpets, along with an outdated hotel smell, detracted from the overall experience. Reports of cleanliness issues, such as blocked sinks and filthy conditions, were also highlighted. Despite the large and comfy beds being a frequent positive point, some rooms faced issues with noise, disrepair and uncomfortable pillows.
In summary, while the hotel offers spacious, comfortable rooms with good bathroom facilities and a prime location, it struggles with maintenance and cleanliness issues that may affect the overall stay.
Beds
The beds at Mercure Doncaster Centre Danum Hotel received consistently positive feedback from guests. They are frequently described as clean, comfortable and large with some guests even noting that the beds are the most comfortable they've ever slept on, whether in a hotel or at home. The hotel rooms, particularly the beds, were appreciated for their cleanliness and comfort. While the main beds are highly praised for their comfort, a few guests mentioned that additional put-up beds were just okay and one guest felt the mattress was a little hard and could benefit from air conditioning during warmer periods. Overall, the beds at this hotel seem to contribute significantly to a restful stay.
Cleanliness
The Mercure Doncaster Centre Danum Hotel receives mixed feedback regarding cleanliness but generally maintains a positive reputation. Guests often mention the clean and comfortable beds, spotless rooms upon arrival with fresh towels and clean bathrooms. Many appreciate the overall cleanliness and tidy environment, along with the hotel's central location and friendly staff.
However, some guests have noted areas that need improvement, such as unclean spots behind the TV and wardrobe, stained carpets and dust. A few reviews mention specific rooms with issues like blocked bathroom sinks, unpleasant smells and leftover items from previous guests. Despite these occasional complaints, the positive remarks about cleanliness and comfort are frequently highlighted.
In essence, while there are some areas where the hotel could enhance its housekeeping, many guests find the Mercure Doncaster Centre Danum Hotel to be very clean and comfortable, contributing to a largely pleasant stay.
Staff
The reviews for the Mercure Doncaster Centre Danum Hotel highlight the exceptional service provided by the staff. Guests consistently describe the staff as lovely, friendly and welcoming. The helpfulness of the staff is a recurring theme with many visitors appreciating the guidance and local knowledge provided, particularly mentioning individuals like Ebony and Teagan for their outstanding service. The reception team is noted for their warm, happy and accommodating nature, ensuring that nothing is too much trouble. Several guests also mentioned that the presence of drinks in the fridge upon arrival was a nice touch. The overall sentiment portrays a team that is not only professional and efficient but also genuinely caring and dedicated to enhancing the guest experience.
No, Mercure Doncaster Centre Danum Hotel doesn't have any pool.
No, a spa isn't available at Mercure Doncaster Centre Danum Hotel.
No, Mercure Doncaster Centre Danum Hotel doesn't allow dogs.
No, parking facilities aren't available at Mercure Doncaster Centre Danum Hotel.
No, Mercure Doncaster Centre Danum Hotel doesn't have a gym.