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Summary of reviewsDoubleTree by Hilton Doha Downtown receives widespread praise for its strategic location in the heart of Doha, offering easy access to main attractions and essential amenities. Despite being centrally located, the hotel provides a peaceful environment, making it suitable for families and tourists eager to explore the city without long travel times. Its proximity to landmarks and the airport further enhances its convenience, providing guests with a blend of beauty, reasonable pricing, cleanliness and exemplary service.
The breakfast at the hotel receives mixed reviews. While the variety and quality of certain items like pastries and egg dishes are lauded, some guests find the selection repetitive and lacking diversity. Additionally, the breakfast is often considered expensive. Despite occasional long waiting times, the table service is generally appreciated for its professionalism and organization.
Dinner experiences mirror the breakfast feedback with guests praising the restaurant's ambiance and quality of international cuisine. The service provided by the restaurant team is consistently excellent. Nonetheless, there are calls for more variety and improvement in the taste of the food. Dining by the pool is enjoyable, though service can sometimes be slow.
Rooms at the hotel are noted for their spaciousness, modern design and cleanliness. Guests highly value the fully equipped apartments that offer amenities like washing machines and dishwashers, contributing to a homely feel. While minor issues such as occasional air conditioning odors and unmet specific requests are mentioned, overall, the rooms are seen as comfortable and well-maintained, making them a favorable choice for many.
Cleanliness is a standout feature at DoubleTree by Hilton Doha Downtown with meticulous upkeep of rooms, hallways and shared spaces. The housekeeping service is highly commended, contributing to the hotel's clean, comfortable and luxurious aesthetic.
The staff at the hotel are frequently praised for their friendliness, professionalism and willingness to accommodate guests' needs. Their exceptional service spans from reception to various facilities, enhancing the overall guest experience and creating a welcoming atmosphere.
Free wifi is a mixed aspect of the hotel with some guests experiencing excellent speeds and reliable connectivity, while others face frequent connection issues and slower speeds.
The gym is positively received, despite its smaller size, as it offers a good variety of equipment that meets guests' fitness needs.
The pool area, featuring a beautiful rooftop pool with panoramic views, is a favorite among guests. Families particularly appreciate the pool and the specific timings for children. Some guests note the pool's small size and occasional maintenance issues, but the overall pool experience remains enjoyable. The absence of a daytime pool bar is mentioned, yet the additional amenities like the sauna and steam room enhance the experience.
The hotel's parking service is widely praised for being easy and convenient with ample, clean and spacious parking spaces. The valet service is also noted for its efficiency, contributing to a hassle-free experience for drivers.
DoubleTree by Hilton Doha Downtown is highly recommended for families, providing a comfortable and enjoyable stay. The hotel's family-friendly amenities, including a kids club and daycare, cater well to families. Spacious family suites offer a comfortable living space, while the pools and play areas keep children entertained, making the hotel a preferred choice for family tourism. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
Location
DoubleTree by Hilton Doha Downtown is praised for its strategic and convenient location in the heart of Doha. The hotel provides easy access to main attractions and essential amenities with many major tourist spots, including Souq Waqif and Msheireb, just minutes away by car. Situated in an area with various international hotels, guests find it to be surrounded by a plethora of restaurants, grocery stores and supermarkets.
The hotel's position on Salwa Road is noteworthy, especially for travelers arriving from Saudi Arabia. Its proximity to both the city center and the airport, around 20 minutes by taxi, makes it highly accessible for international visitors. The central location ensures that the hotel is close to most landmarks in Doha, though some reviews mention that walking to certain places might not be feasible.
Guests appreciate the peaceful and quiet environment despite being centrally located, making it an excellent choice for families and those looking to explore the city without the hassle of long travel times. The balance between a tranquil setting and convenient access to main attractions, markets and tourist facilities seems to be a winning combination. Moreover, the site’s blend of beauty, reasonable pricing and cleanliness, along with exemplary service from the staff, garner high marks from visitors.
All in all, DoubleTree by Hilton Doha Downtown offers a well-rounded lodging experience that caters to tourists' needs for accessibility and comfort in the bustling city of Doha.
Breakfast
The breakfast experience at DoubleTree by Hilton Doha Downtown presents a mixed picture. Many guests praised the selection, describing the breakfast as excellent, delicious and offering a variety of options. Particularly highlighted were the pastries and egg dishes, which were a hit among visitors. Additionally, the table service for breakfast was appreciated by some, characterizing it as clean organized and staffed by professional and lovely personnel.
However, not all feedback was positive. A number of guests felt that the breakfast lacked diversity and variety with repetitive and monotonous options. There were mentions of limited choices and the absence of an open buffet being a letdown for several patrons. The quality of some items, like the bread and eggs, was also criticized for being dry or oily. Moreover, the breakfast was frequently described as being expensive and not offering good value for the price.
While some guests were satisfied with the taste and variety, calling it the best breakfast they've had or noting the high quality, others found the menu uninspired and the waiting times long. The inconsistency in the breakfast experience seemed to hinge largely on the limited a la carte options, which were disappointing to many and deemed not befitting of a five-star hotel.
Overall, while the offerings at DoubleTree by Hilton Doha Downtown's breakfast have their moments of excellence, there is significant room for improvement in terms of variety, value for money and overall dining experience.
Dinner
DoubleTree by Hilton Doha Downtown offers a dining experience with mixed reviews. Visitors appreciate the ambiance of the restaurant and highlight the quality of the international cuisine, often describing it as excellent. Additionally, the restaurant team receives praise for their fantastic service, which enhances the overall dining experience for guests.
However, there are some areas where improvement seems necessary. Guests find the food options limited and expensive, mentioning that the restaurant could benefit from more variety. Some have also noted that the taste of the food can be unsatisfactory at times. Breakfast pricing is frequently criticized for being high and there was an instance where timely communication about the unavailability of paid breakfast was lacking, although the hotel did offer a compensatory free dinner.
Despite the limited menu and occasional dissatisfaction with food quality, dining by the pool is an enjoyable experience for some, though the service might be slower than expected. Overall, while the dining options could see some enhancement, standout elements like the restaurant’s ambiance and the exceptional service of the staff do contribute positively to the hotel's culinary reputation.
Rooms
The 'DoubleTree by Hilton Doha Downtown' has garnered positive feedback from guests for its spacious, modern and clean rooms. Visitors appreciated the variety of accommodations, including generous two-bedroom apartments and suites, often highlighting the superior size of the rooms and apartments. The apartments are noted for being fully equipped with kitchen appliances, including washing machines, dishwashers, ovens and microwaves, providing a home-like feel with ample amenities.
The rooms are consistently described as clean and comfortable, often eliciting comments on their large size, modern decor and overall cleanliness. Guests appreciated the presence of spacious balconies and lounges and many found the inclusion of amenities like 1.5-liter bottles of water to be a thoughtful touch. The living areas offer excellent space for families or groups, frequently leading to reviews mentioning upgrades and the generosity of room sizes.
However, there were minor issues such as discrepancies between the room appearances provided in photos and reality, occasional unpleasant air conditioning odors and occasional lapses in specific requests like baby cots. Despite these few shortcomings, most guests found the accommodations to be a valuable and satisfying choice, highly recommending the spacious and well-maintained rooms for a comfortable stay.
Beds
DoubleTree by Hilton Doha Downtown receives mixed feedback on their beds. Many guests appreciate the comfortable and clean beds, which contribute to a pleasant stay. Spacious rooms and good-sized beds are also notable positives mentioned by reviewers. However, some guests have reported issues with the beds, describing them as hard, uncomfortable or worn out. Despite these concerns, the overall sentiment towards bed cleanliness and room spaciousness remains positive. The hotel's team is commended for their efforts and while some guests experienced issues with bed comfort, others found the beds to be very comfortable. Additionally, the flexibility of converting the couch in the lounge into a bed adds to the convenience for some visitors. However, the availability of extra beds was an issue for some guests.
Cleanliness
When it comes to cleanliness, 'DoubleTree by Hilton Doha Downtown' consistently earns high praise from its guests. The hotel is described as impeccably clean, modern and elegantly maintained. Visitors frequently highlight the meticulous cleanliness of the entire establishment, including the rooms, hallways and shared areas with frequent mentions of spotless facilities and well-kept spaces. Many guests appreciate the combination of cleanliness and spacious settings, often commenting on the pristine condition of the apartments and suites.
The housekeeping service is repeatedly commended for performing an excellent job, ensuring that everything remains in top condition during guests' stays. The hotel's overall aesthetic—clean, comfortable and luxurious—further enhances the experience. Additionally, the hotel’s staff are noted not only for maintaining high standards of cleanliness but also for their friendly and respectful demeanor, contributing to the hotel’s welcoming atmosphere.
Although there were occasional reports of missed spots and minor issues with room cleaning, these instances appear to be exceptions rather than the norm. The cleanliness of the bathrooms was mentioned as needing some improvement, but overall, the emphasis remains on the exceptional standards of hygiene throughout the property.
Guests find value for money in the hotel's cleanliness and organization, indicating a well-managed establishment that consistently meets and often exceeds their expectations.
Staff
At DoubleTree by Hilton Doha Downtown, the exceptional calibre of staff is a defining feature that shapes the guest experience. Visitors frequently highlight the friendly, helpful and professional demeanor of the entire team, from receptionists to the concierge staff. The promptness in check-in and check-out processes stands out with several mentions of a smooth and efficient service.
The staff's cooperative nature and their willingness to go above and beyond to accommodate guests’ needs are often lauded. From the valet employees to pool attendants and the children's playroom team, the service is uniformly excellent across the board. Many reviews commend specific staff members for their warm hospitality and responsiveness, including managers like Mr. Mohammed Hamidoun and receptionists such as Youssef and Rashid, who bring elegance and helpfulness to their roles.
Guests appreciate the well-organized and professional environment with employees across all areas - including those responsible for cleanliness - impressing with their politeness and cheerful manners. The welcoming atmosphere created by the staff's consistent smiles and pleasant interactions greatly enhances the guest experience.
Even in the breakfast lounge, the staff's performance is described as more than wonderful, ensuring that the service across all facilities meets high standards. The genuine respect and attentive behavior exhibited by the employees resonate with many guests, making their stay not only comfortable but memorable. This exceptional service culminates in the hotel management being recognized for its dedication to providing a delightful and hospitable environment.
Wi-Fi
DoubleTree by Hilton Doha Downtown has received mixed reviews regarding its wifi service. Guests highlighted the availability of free internet and appreciated instances where the wifi speed was excellent and the network superb. Some praised the high-quality internet offered by the hotel. However, a number of reviews pointed out that wifi connection issues were frequent with some guests experiencing very slow or weak signals and inconsistent high-speed access. Despite the positive remarks, there appears to be room for improvement to ensure a more reliable internet experience for all visitors.
Gym
The gym at DoubleTree by Hilton Doha Downtown receives positive feedback for its well-equipped facilities. Guests appreciate the variety of equipment available, ensuring most of their fitness needs are met. Although some mention that the gym is on the smaller side, the quality and range of equipment compensate for the limited space. Overall, the gym is a satisfactory feature of the hotel that leaves guests not disappointed.
Pool
The DoubleTree by Hilton Doha Downtown features multiple swimming options, including a beautiful rooftop pool offering amazing views and a pleasant ambiance. Guests often describe the pool as nice, lovely and beautiful, which enhances the overall appeal of the hotel. Families particularly appreciated the pool, noting that the kids enjoyed it and found the specific timings for children convenient.
Although some guests pointed out that the pool could feel small, especially since it accommodates all age groups, many still found it fun and with a good temperature. The outdoor pool is specifically highlighted for its greatness and both the indoor and outdoor pools were appreciated. The pool area is complemented by facilities like the sauna and steam room, which received high praise for their excellence and contributed significantly to the guests' enjoyment.
A few noted aspects such as the absence of a bar by the pool during the day and occasional maintenance affecting pool availability. Nonetheless, the hotel's cleanliness, attentive and quick service and additional amenities like a spacious parking area and a nice reception area were commended. Despite minor areas for improvement, the pool experience at DoubleTree by Hilton Doha Downtown remains a standout feature for many guests.
Parking
The reviews for parking at the DoubleTree by Hilton Doha Downtown are predominantly positive. Guests frequently commend the hotel's excellent car parking service and find it to be both easy and convenient. There is consistent mention of a prompt valet parking service managed by private staff. The parking spaces are described as spacious, clean and plentiful with many guests appreciating the basement parking facilities. The availability of parking spots is generally sufficient, providing quick access and ensuring a hassle-free experience for drivers. Although there are slight concerns about the sufficiency of parking spaces on rare occasions, the overall consensus praises the parking facilities as excellent, highlighting their adequacy and convenience for hotel guests.
Family
DoubleTree by Hilton Doha Downtown emerges as a fantastic choice for families looking for a comfortable and enjoyable stay in Qatar's capital. The hotel is overwhelmingly described as family-friendly and is particularly noted for its suitability for both small and large families. A significant highlight is the hotel's attention to family needs, creating a desirable environment for family tourism.
Guests frequently mention the abundance of family-centered amenities. The kids club, which has garnered rave reviews for its caring staff, stands out as a favorite among children, even though it's noted that the facility was sometimes under renovation. Additionally, the presence of a daycare provides extra convenience for parents. The family suite is especially praised for being spacious, akin to a mini apartment, making it an excellent fit for larger family groups.
The hotel's pools and play areas contribute to an enjoyable stay for young guests with kids consistently expressing how much they love these features. Whether it's splashing in the pool or participating in activities at the kids club, children are well-catered to and kept entertained.
The overall comfort of the hotel adds to its appeal with clean facilities and a high level of service ensuring a pleasant experience. Families often extend their stay, indicating a high level of satisfaction. The hotel receives commendations for its exceptional family-oriented service, making it a top recommendation for family holidays. Its fully equipped kitchen is applauded, particularly by Gulf families, enhancing the convenience of long stays.
In summary, DoubleTree by Hilton Doha Downtown is lauded as an excellent choice for family vacations, offering a combination of comfort, child-friendly amenities and exceptional service to make for a memorable family stay.
5 Star
At DoubleTree by Hilton Doha Downtown, the experience brings a mixture of elements that align closely with what one expects from a five-star hotel, yet there are some nuances that suggest room for improvement. Guests frequently commend the friendly and helpful reception, highlighting the top-notch service at the front desk. The hotel's location is also praised, contributing to a more than wonderful experience for many visitors.
Several reviews specifically highlight the honeymoon suites, complete with rose petals and a bottle, as particularly romantic and special. For these guests, the arrangements exceeded expectations. Consistently, the overall experience is described as excellent with several noting that everything was more than perfect and worth more than five stars.
However, there are areas of concern noted, particularly regarding the breakfast and the quality of furniture, which some felt did not meet five-star standards. Some guests expected more in line with a five-star designation, suggesting that improvements could be made to fully match the high expectations associated with such high ratings.
In conclusion, while the hotel receives high marks for service, location and special arrangements, some enhancements in certain services and amenities could elevate the guest experience to truly align with five-star expectations.
Business
DoubleTree by Hilton Doha Downtown offers a prime choice for business travelers with its professional, friendly and modern environment. It features business-friendly accommodations and services tailored to meet the needs of business stays, including convenient car parking and a well-equipped business center. Its favorable location ensures good accessibility, making it an ideal venue for business meetings and trips. The Wi-Fi availability and other infrastructural support further enhance its appeal to those on work-related travel. Both formal and comfortable atmospheres are suited for business settings, ensuring a pleasant stay for all business travelers.
Accessible
DoubleTree by Hilton Doha Downtown has been noted for its accessibility, making it a suitable choice for guests with disabilities. The hotel provides a variety of accessibility features, ensuring ease of navigation and comfort. Rooms are designed to accommodate accessible needs, including bathrooms specifically designed for disabled access. Wheelchairs are available and the site overall is wheelchair-friendly. Guests arriving with disabilities can expect easy access to the facilities throughout the hotel. The property's commitment to being handicap accessible enhances the experience for all visitors.
Outdoor Pool
The outdoor pool at DoubleTree by Hilton Doha Downtown receives positive remarks for its beauty and enjoyable atmosphere. Guests appreciate the rooftop setting, describing it as a nice and beautiful spot for relaxation. The pool services and attendant contribute to a pleasant experience. While some note the pool's small size and absence of a spa and women's fitness club, the overall sentiment highlights the great and amazing qualities of the outdoor swimming pool.
Luxury
DoubleTree by Hilton Doha Downtown offers a luxurious stay characterized by its elegant design and upscale amenities. Guests have praised the hotel for its luxurious furniture and well-designed, spacious suites that exude comfort and sophistication. The hotel apartments are noted for their impeccable cleanliness and upscale ambiance, making them a perfect choice for those seeking a lavish experience. This high-end, new hotel provides a beautiful and luxurious environment with features that highlight its commitment to luxury and splendor. Although some guests felt that certain aspects could be improved to meet their five-star expectations fully, the overall sentiment reflects a superb and very luxurious stay, ideal for those seeking an opulent retreat. The carpeted floors add to the comfort, though some guests hoped for a more luxurious feel in this aspect. Overall, DoubleTree by Hilton Doha Downtown stands out as an elegant, very clean and luxurious place to stay, offering an upscale experience in the heart of Doha.
Yes, DoubleTree by Hilton Doha Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Doha Downtown.
No, DoubleTree by Hilton Doha Downtown doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Doha Downtown.
Yes, DoubleTree by Hilton Doha Downtown has a gym.