Quality Aparthotel Divonne - Portes de Geneve
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Summary of reviewsQuality Aparthotel Divonne - Portes de Geneve receives generally positive feedback with several key highlights that make it an appealing choice for travelers. The hotel's standout feature is its exceptional location, situated near the city center, lake and close to Geneva and its airport. This convenience, combined with the tranquil environment and beautiful surroundings, makes it an ideal spot for leisurely family walks, shopping and exploring local attractions.
Guests frequently praise the spacious, clean and well-equipped rooms, which are perfect for extended stays. The inclusion of kitchenettes with necessary appliances, comfortable double beds and separate bathrooms and toilets contributes to the comfort and satisfaction of the visitors. Some rooms also offer peaceful views of the stream, enhancing the overall ambiance.
The staff at Quality Aparthotel Divonne - Portes de Geneve are consistently lauded for their friendliness, helpfulness and professionalism. Reception staff, in particular, receive commendations for their attentive service and welcoming demeanor.
Parking facilities are also well-regarded, featuring ample and secure spaces that are easily accessible and close to the city center. Guests appreciate the free parking options and find them convenient for their travels.
While the Wi-Fi service receives mixed reviews with some guests reporting excellent connectivity and others mentioning outages, those who managed to connect found it reliable and speedy.
However, there are areas for improvement, particularly in terms of cleanliness and breakfast offerings. Reviews indicate that the carpets in common areas need significant cleaning and updating and the overall thoroughness of cleaning services could be enhanced. Moreover, while the breakfast buffet offers a variety, many guests feel that the price does not align with the quality and selection provided.
The hotel’s four-star rating has sparked some debate with several guests feeling that the facilities and service levels do not meet the typical standards of a four-star establishment. Notwithstanding these critiques, the combination of a prime location, comfortable accommodations and friendly staff contribute to a generally positive guest experience at Quality Aparthotel Divonne - Portes de Geneve.
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Guests frequently praise the spacious, clean and well-equipped rooms, which are perfect for extended stays. The inclusion of kitchenettes with necessary appliances, comfortable double beds and separate bathrooms and toilets contributes to the comfort and satisfaction of the visitors. Some rooms also offer peaceful views of the stream, enhancing the overall ambiance.
The staff at Quality Aparthotel Divonne - Portes de Geneve are consistently lauded for their friendliness, helpfulness and professionalism. Reception staff, in particular, receive commendations for their attentive service and welcoming demeanor.
Parking facilities are also well-regarded, featuring ample and secure spaces that are easily accessible and close to the city center. Guests appreciate the free parking options and find them convenient for their travels.
While the Wi-Fi service receives mixed reviews with some guests reporting excellent connectivity and others mentioning outages, those who managed to connect found it reliable and speedy.
However, there are areas for improvement, particularly in terms of cleanliness and breakfast offerings. Reviews indicate that the carpets in common areas need significant cleaning and updating and the overall thoroughness of cleaning services could be enhanced. Moreover, while the breakfast buffet offers a variety, many guests feel that the price does not align with the quality and selection provided.
The hotel’s four-star rating has sparked some debate with several guests feeling that the facilities and service levels do not meet the typical standards of a four-star establishment. Notwithstanding these critiques, the combination of a prime location, comfortable accommodations and friendly staff contribute to a generally positive guest experience at Quality Aparthotel Divonne - Portes de Geneve.
Dog Friendly Aparthotel
This aparthotel provides comfortable accommodations and welcomes pets. It offers spacious rooms and amenities suitable for longer stays. The location provides easy access to Geneva and surrounding areas.
Aparthotel with Parking
While specific parking amenities are not detailed, the aparthotel's location in Divonne-les-Bains suggests convenient access and parking options for guests.
4-Star Aparthotel
This aparthotel in Divonne-les-Bains offers fully-equipped accommodations near Lake Geneva. It provides a comfortable stay with convenient access to both the lake and nearby Geneva.
Aparthotel Taking Steps Towards Sustainability
Accessible Aparthotel
Guest Reviews
Quality Aparthotel Divonne - Portes de Geneve enjoys an excellent and strategic location that is often highlighted by its guests. The hotel is perfectly situated near the city center and the lake, making it an ideal spot for those seeking convenience and accessibility to local attractions. Its proximity to Geneva and its airport, as well as to other beautiful spots like Lausanne and Yvoire, enhances its appeal. Guests appreciate the quiet and calm environment despite the hotel's close proximity to the highway, making it easy to access while still offering a peaceful stay.
Travelers find the location especially convenient for family walks, shopping and attending the Sunday market. It is also well placed for those journeying south, being a short walk from the city center and within easy reach of the Swiss border. Guests enjoy the beautiful views, tranquility and the clean, spacious apartments that contribute to a comfortable stay. The nearby sights and easy parking add to the hotel's allure.
Though a few reviews mentioned that the apartment quality did not entirely meet their expectations, the overwhelming consensus is that the location more than compensates, providing excellent accessibility and beautiful surroundings. The staff is noted as friendly and helpful, enhancing the overall positive experience.
Guests have diverse opinions on the breakfast at Quality Aparthotel Divonne - Portes de Geneve. While some appreciated the buffet for offering plenty of options and found it to be a satisfactory and delicious meal, many felt that the 16-euro price tag was excessively high for what was provided. Critics mentioned the breakfast lacked fresh and local products with reports of minimal choices, poor quality and instances of missing items like pastries and scrambled eggs. Additionally, some guests were dissatisfied with the limited seating and the need to book breakfast in advance, which led to missed meals. Overall, while the availability of an unlimited buffet was praised, the general consensus indicates that the price and quality could benefit from significant improvement.
Quality Aparthotel Divonne - Portes de Geneve offers a range of large, clean and tidy rooms that guests appreciate for their spaciousness and comfortable ambiance. The rooms are well equipped, featuring kitchenettes, complete with necessary appliances, making it ideal for extended stays. Guests particularly enjoyed the comfortable double beds and spacious studio apartments that come with modern conveniences like air conditioning.
The establishment provides clean rooms with separate bathrooms and toilets, ensuring a comfortable stay. Some rooms even offer a relaxing view of the stream. The hotel's location is well-regarded, being quiet and near the lake, adding to its appeal as a hidden gem in Divonne-les-Bains. Despite a few minor issues, such as occasional old odors or missing bedside lamps, the feedback is generally positive with commendations on the helpful reception staff enhancing the overall experience.
Quality Aparthotel Divonne - Portes de Geneve consistently receives positive feedback about its bedding. Guests frequently commend the comfort and quality of the beds, describing them as very good and highlighting the comfort of the mattresses and duvets. The rooms are noted to be spacious, further enhancing the restful experience. While a couple of comments mention that the beds can sometimes be hard or small, the majority of guests find the bedding to be quite comfortable. Additionally, the ambience of the hotel is often described as quiet and well-designed, contributing to an overall positive stay. The hotel's location is also a notable perk, making it a convenient choice for travelers.
Quality Aparthotel Divonne - Portes de Geneve has garnered mixed reviews regarding its cleanliness. While many guests appreciated the welcoming atmosphere, calm environment and overall cleanliness of certain areas such as the bathrooms and some of the apartments, there were notable concerns. Several reviewers pointed out that the carpets, particularly in the corridors and common areas, were extremely dirty, worn and sometimes emanated unpleasant odors. Some rooms, despite being spacious, had issues such as moldy grout in the showers and residual hairs from previous guests. Additionally, the frequency and thoroughness of cleaning services seemed lacking; in some instances, guests noted that the cleaning appeared rushed with dusty floors and infrequently changed linens. There is a general consensus that while certain aspects of the hotel's cleanliness are adequate, significant improvements, particularly a deep clean and refresh of the carpets and common areas, are necessary to elevate the guest experience.
At Quality Aparthotel Divonne - Portes de Geneve, the staff consistently leaves a strong impression on guests. Visitors frequently commend the team for their friendliness, helpfulness and professionalism. The reception staff, in particular, are often noted for their welcoming demeanor and attentiveness. Specific individuals, such as Nora and Adriane, have stood out for their charming and kind interactions, making guests feel well cared for.
Despite occasional challenges like a city-wide internet outage, the staff are praised for their excellent cooperation and goodwill gestures to manage the situation. Service quality is highlighted as very good with special mentions of friendliness during lunch and consistent helpfulness at the reception.
While most reviews reflect a positive experience with the staff, there are a few mentions of less favorable interactions, including feelings of unequal treatment and a general lack of warmth in some encounters. However, these are outliers in the overall positive feedback about the director and the staff's professionalism and efficiency.
Overall, the staff at Quality Aparthotel Divonne - Portes de Geneve are described as a significant positive aspect of the guest experience, contributing to an enjoyable and comfortable stay.
Quality Aparthotel Divonne - Portes de Geneve generally receives varied feedback regarding its Wi-Fi services. While some guests highlight that the internet worked flawlessly and describe having fast internet, others note significant issues. Several guests report that the Wi-Fi was non-existent or didn't work during their stay with mentions of it being down for multiple days. Despite these mixed experiences, positive mentions emphasize reliable and speedy internet access for those who managed to connect.
Quality Aparthotel Divonne - Portes de Geneve offers ample and well-equipped parking options, conveniently located next to the hotel and free of charge. Guests appreciate the availability of secure parking, although some find the spaces a bit narrow. The parking area, while large, can fill up quickly due to its proximity to the city center. Despite a reportedly broken private parking gate undergoing repairs, overall, guests find the parking facilities to be quiet, easy to access and well-connected to public transportation. There's also an option for secured parking at a nominal fee.
The Quality Aparthotel Divonne - Portes de Geneve has garnered mixed reviews from guests, particularly in relation to its four-star rating. Many visitors expressed disappointment, noting that the hotel does not meet the standards typically associated with a four-star establishment. Comments indicate that the facilities and services offered are more reflective of a two-star rating with some guests feeling that the hotel only deserves one star. Issues such as substandard room temperatures and overall lack of attentiveness from management were frequently mentioned. Despite these criticisms, the hotel's location remains a consistently positive point, suggesting that its setting is one key feature that might justify its higher rating.
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Location
Travelers find the location especially convenient for family walks, shopping and attending the Sunday market. It is also well placed for those journeying south, being a short walk from the city center and within easy reach of the Swiss border. Guests enjoy the beautiful views, tranquility and the clean, spacious apartments that contribute to a comfortable stay. The nearby sights and easy parking add to the hotel's allure.
Though a few reviews mentioned that the apartment quality did not entirely meet their expectations, the overwhelming consensus is that the location more than compensates, providing excellent accessibility and beautiful surroundings. The staff is noted as friendly and helpful, enhancing the overall positive experience.
Breakfast
Rooms
The establishment provides clean rooms with separate bathrooms and toilets, ensuring a comfortable stay. Some rooms even offer a relaxing view of the stream. The hotel's location is well-regarded, being quiet and near the lake, adding to its appeal as a hidden gem in Divonne-les-Bains. Despite a few minor issues, such as occasional old odors or missing bedside lamps, the feedback is generally positive with commendations on the helpful reception staff enhancing the overall experience.
Beds
Cleanliness
Staff
Despite occasional challenges like a city-wide internet outage, the staff are praised for their excellent cooperation and goodwill gestures to manage the situation. Service quality is highlighted as very good with special mentions of friendliness during lunch and consistent helpfulness at the reception.
While most reviews reflect a positive experience with the staff, there are a few mentions of less favorable interactions, including feelings of unequal treatment and a general lack of warmth in some encounters. However, these are outliers in the overall positive feedback about the director and the staff's professionalism and efficiency.
Overall, the staff at Quality Aparthotel Divonne - Portes de Geneve are described as a significant positive aspect of the guest experience, contributing to an enjoyable and comfortable stay.
Wi-Fi
Parking
4 Star
No, Quality Aparthotel Divonne - Portes de Geneve doesn't have any pool.
No, a spa isn't available at Quality Aparthotel Divonne - Portes de Geneve.
Yes, Quality Aparthotel Divonne - Portes de Geneve welcomes dogs.
Yes, parking facilities are available at Quality Aparthotel Divonne - Portes de Geneve.
No, Quality Aparthotel Divonne - Portes de Geneve doesn't have a gym.
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