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Summary of reviewsComfort Aparthotel Divonne L'Orée du Parc offers a balanced mix of tranquility and practicality, set in a serene, green location near a stream and golf course, while remaining conveniently close to the vibrant town center of Divonne-les-Bains. Guests appreciate the hotel’s peaceful surroundings and the ease of access to local attractions and Geneva, making it a preferred choice for both short-term and long-term stays.
The accommodations, which include studio and apartment-style rooms, are often praised for their spaciousness, functionality and well-equipped kitchenettes. Cleanliness is generally highlighted positively with many guests noting tidy and comfortable living spaces. However, some areas show signs of wear and tear and occasional lapses in cleanliness and service consistency are reported.
The staff at Comfort Aparthotel Divonne L'Orée du Parc receive frequent commendations for their friendly and attentive service. Guests appreciate their willingness to provide helpful information and resolve issues promptly. Marie, Leslie and Melissa, among others, are specifically mentioned for their exceptional service.
While the WiFi service has mixed reviews with many pointing out its instability and poor connection during peak times, the parking facilities are well-regarded for their ample, convenient and free options. The location near green spaces also benefits guests traveling with pets, who find the surroundings and amenities well-suited for dog-walking.
The breakfast experience is somewhat mixed; though some guests find it hearty and satisfactory, many criticize it for its lack of variety and perceived value for money. The dining atmosphere could also use improvements to enhance guest experience.
Overall, Comfort Aparthotel Divonne L'Orée du Parc provides a comfortable, budget-friendly stay with excellent location, friendly staff and spacious, practical accommodations. While there is room for improvement in facilities, cleanliness and breakfast offerings, the hotel’s tranquil environment and helpful staff make it a favored choice for many travelers, including those with pets. Show more
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Categories
3-Star Aparthotel
This aparthotel provides comfortable accommodations with apartment-style amenities. It is suitable for longer stays and offers a convenient location.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
Room Types
Superior Studio with BalconyThe double room's kitchenette is available for cooking and storing food. This double room features a TV. The unit has 1 bed.
One Bedroom Apartment (4 persons)The apartment's kitchenette is available for cooking and storing food. This apartment provides a TV. The unit offers 2 beds.
Standard Studio The double room's kitchenette is available for cooking and storing food. This double room offers a TV. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Comfort Aparthotel Divonne L'Orée du Parc boasts an enviable location that combines serene, green surroundings with convenient proximity to the city center of Divonne-les-Bains. Nestled deep in a peaceful park, the hotel offers a tranquil retreat away from the hustle and bustle of main roads, allowing guests to enjoy the natural beauty that borders a stream and provides scenic views, including a golf course. The quiet environment and the greenery make it an ideal spot for those seeking relaxation or even traveling with pets.
Despite its calm setting, the hotel is conveniently situated a short walk from the vibrant town center, thermal baths and the local casino, making it easy to explore Divonne's amenities and attractions on foot. Its strategic location also places it close to the Swiss border and about 25 minutes from Geneva, making cross-border excursions effortless.
Frequent positive mentions highlight the beneficial geographic placement, allowing ease of access to the city center and the larger Geneva area, including the airport. Guests appreciate the spacious and well-equipped accommodations with practical features such as kitchenettes, which add to the convenience of the stay. Moreover, the friendly and accommodating staff contribute to a pleasant and comfortable experience.
Overall, Comfort Aparthotel Divonne L'Orée du Parc offers a remarkable blend of tranquility and accessibility, making it a favored choice for both short-term visits and longer stays in the region.
Breakfast
The breakfast experience at Comfort Aparthotel Divonne L'Orée du Parc appears to be quite mixed with a range of opinions from guests. On the positive side, some guests found the breakfast to be hearty, delicious, good and even very complete. The buffet-style setup was appreciated by several reviewers. However, these positive aspects are overshadowed by numerous criticisms.
Many guests found the breakfast to be insufficient for the price charged, noting a lack of diversity and variety, especially in terms of fruits and teas. Several mentioned the declining quality over the years, describing it as minimal, basic and industrial. Complaints about the breakfast not being replenished, limited choices and poor organization were common. Issues like a broken coffee machine, no milk for cereal and a lack of clean cutlery added to the disappointment.
Moreover, the dining room's ambiance with uncomfortable furniture and a somewhat unwelcoming environment, did not enhance the breakfast experience. The price was frequently cited as excessive given the quality and variety of food offered. Despite some acknowledgments of adequate or decent breakfast options, the overall sentiment leans towards dissatisfaction. Improvements in service quality, food variety and overall organization seem necessary to meet guest expectations better.
Rooms
Comfort Aparthotel Divonne L'Orée du Parc offers a range of studio and apartment-style accommodations that are generally praised for their spaciousness and functionality. Guests appreciate the well-equipped kitchenettes, comfortable bedding and clean living spaces. Many find the larger rooms particularly pleasant, especially those with balconies offering nice views or additional outdoor space.
Despite the positive aspects, some areas of the hotel show signs of wear and tear, such as outdated furniture and dilapidated bathrooms. Though the room facilities are adequate and practical for short stays, the décor and overall ambiance could benefit from modernization to meet contemporary comfort standards. Minor issues like occasional cleanliness lapses, such as hair in bathtubs or spiderwebs, were also noted by some guests.
The location is highly regarded, particularly for its convenience and quiet, green surroundings. Guests mention the proximity to family or attractions as a significant plus. While the minimalist style of the rooms may not cater to those seeking luxury, they serve well for travelers needing a functional and comfortable stay.
Overall, Comfort Aparthotel Divonne L'Orée du Parc provides a satisfactory experience with spacious, clean rooms and practical amenities, albeit with some room for improvement in updating the facilities. The comfortable beds and effective room configurations make it a good value option, especially for those prioritizing space and basic comforts over luxury.
Beds
Guests often praise the beds at Comfort Aparthotel Divonne L'Orée du Parc for their comfort, highlighting the quality of both the mattresses and overall bedding. Guests repeatedly describe the beds as large and very comfortable, contributing significantly to a restful stay. The bedding is noted to be of good quality and generally well-maintained, enhancing the overall calm and comfort of the rooms.
However, there are a few areas where guests have experienced issues. Some found the pillows too thin or too firm and several mentioned the beds being too narrow or short, particularly for taller individuals. A few reviews also note discrepancies with room arrangements, such as twin beds being provided instead of a double or the absence of spare bedding. Despite these occasional criticisms, the consensus remains strongly positive regarding the beds, underlined by numerous mentions of their comfort and suitability for a good night's sleep.
Cleanliness
Nestled next to a charming river, Comfort Aparthotel Divonne L'Orée du Parc offers a generally positive experience when it comes to cleanliness with many guests praising the clean and tidy apartments, soft towels and well-maintained bathrooms. Studios and larger accommodations are often noted for their cleanliness and decent size, contributing to an overall sense of comfort.
Several guests appreciated the hotel's value for the cleaning service, highlighting that rooms and bathrooms were typically well-kept. The establishment itself received commendations for being well-equipped, practical and clean, often contributing to an enjoyable stay.
However, the hotel also faced some inconsistencies in maintaining high cleanliness standards. Common areas received criticism for being dirty, while specific issues such as sticky floors, dirty bathtubs and neglected gardens were frequently mentioned. Some rooms had worn-out furnishings and there were reports of sporadic cleaning service with some guests experiencing no room cleaning during their stay.
Despite occasional shortcomings, the overall sentiment indicates a clean and tranquil environment suitable for travelers seeking a mix of comfort and practicality. Nevertheless, potential guests might consider keeping an eye out for room-specific feedback and possibly request accommodations known for more consistently higher standards of cleanliness.
Staff
The reviews for the staff at Comfort Aparthotel Divonne L'Orée du Parc highlight a predominantly positive and welcoming experience. Guests frequently mention the friendly and attentive nature of the staff with multiple comments noting the warm and professional welcome they received. Marie, Leslie and Melissa, among others, were specifically singled out for their exceptional service and kindness, providing helpful information and quick, courteous responses to any issues.
Despite a few critical points regarding staff communication and occasional competence gaps, the majority of feedback is very favorable. The staff’s ability to react quickly and provide effective solutions, such as addressing internet issues promptly, is appreciated. Reviewers commend the overall pleasant and smiling demeanor of the receptionists and cleaning personnel. Special mentions of efficient customer service, helpful travel suggestions and spontaneous problem-solving abilities underline the hotel's strong commitment to guest satisfaction.
Guests also appreciate the staff's ability to make them feel at home with their politeness and good humor, contributing to an overall pleasant stay. While there are some minor improvements suggested, the general consensus showcases a team that strives to provide a warm and accommodating environment, ensuring that guests feel well cared for and valued during their stay.
The hotel's calm and well-placed location combined with the commendable hospitality offered by the staff creates a comfortable and inviting atmosphere, making Comfort Aparthotel Divonne L'Orée du Parc a noteworthy choice for travelers.
Wi-Fi
The WiFi experience at Comfort Aparthotel Divonne L'Orée du Parc appears to be a mixed bag. Some guests found the WiFi to be functioning well and helpful during their stay, noting that the connection was good in some instances. However, the majority of feedback points to issues with unstable and poor connections, especially during the evening or from within the rooms. The WiFi service was reported as intermittent with frequent drops in signal and performance varying significantly. Some guests experienced initial difficulties with connectivity and there were occasions where the network was deemed insecure, causing problems accessing certain websites. Overall, while the WiFi does work at times, it is inconsistent and generally in need of improvement, particularly for those who require reliable internet access during their stay.
Parking
Comfort Aparthotel Divonne L'Orée du Parc offers an impressive parking experience that caters to a variety of needs. Guests appreciate the ample, free parking spaces available both on-site and nearby, making it easy to find a spot without hassle. Many rooms provide a direct view of the parking lot, which some may find convenient. The hotel features large parking areas, ensuring there is always a space available. For those traveling with special equipment like mountain bikes, additional parking accommodations are provided. Though some noted that the parking spaces can be a bit narrow and there is only one accessible entrance and exit from the building, the overall feedback highlights the ease and convenience of the parking facilities. With free parking right in front of the hotel, visitors can enjoy a quiet location with hassle-free parking access.
3 Star
Comfort Aparthotel Divonne L'Orée du Parc offers a simple and cozy accommodation option that's suitable for short stays of one or two nights. Guests have found the atmosphere quiet and the property clean with friendly staff adding to the overall positive experience. The hotel provides good value for money and most visitors found it right for the price. The mattress quality was generally well-received, ensuring a comfortable night's sleep.
However, several reviews suggest that the hotel does not meet the expectations of a true three-star rating. Guests pointed out that the rooms are very basic, the heating system is problematic and the overall level of service and facilities does not align with three-star standards. While the hotel is deemed reasonable for a budget stay, areas such as cleanliness of the bathrooms and general facilities need improvement to live up to its claimed rating. Although it serves well for short, budget-friendly stays, it falls short of the anticipated three-star hotel experience.
Dog Friendly
Comfort Aparthotel Divonne L'Orée du Parc provides a welcoming atmosphere for those traveling with pets. The hotel charges a modest fee of 5.00 euros per dog and small dogs are accepted. Guests have noted the convenience of spacious green areas around the block, making it easy for dogs to relieve themselves without a long walk. The nearby dog-walking paths and the overall dog-friendly surroundings enhance the experience for pet owners. Several reviews highlighted the positive environment for taking dogs out and appreciated the warm welcome extended to their pets. Despite occasional issues, such as a dog barking in a neighboring apartment, the general consensus is that the hotel is well-suited for travelers with dogs.
No, Comfort Aparthotel Divonne L'Orée du Parc doesn't have any pool.
No, a spa isn't available at Comfort Aparthotel Divonne L'Orée du Parc.
Yes, Comfort Aparthotel Divonne L'Orée du Parc welcomes dogs.
Yes, parking facilities are available at Comfort Aparthotel Divonne L'Orée du Parc.
No, Comfort Aparthotel Divonne L'Orée du Parc doesn't have a gym.