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Summary of reviewsLaguna Beach Club is celebrated for its stunning, unparalleled location beside a beautiful lake, offering a true paradise setting directly on the water's edge. Guests are consistently captivated by the hotel's picturesque surroundings, complete with a gorgeous garden and fantastic views, making it an enviable and idyllic destination. The addition of a nearby dive center further enhances its appeal to adventure-seekers.
The dining experience at Laguna Beach Club is generally well-received with guests appreciating the quality food available at reasonable prices throughout the day. Despite the limited dining hours and lack of vegetarian options, many find the affordability and taste of the meals to be a particular highlight compared to other nearby restaurants.
The rooms at Laguna Beach Club receive commendations for their cleanliness, comfort and amenities such as air conditioning with several guests enjoying lovely views from their accommodations. However, there are mixed feelings about the dormitory rooms, which are often described as small, dark and poorly ventilated, leading to discomfort due to high temperatures and noise. The presence of ants and small communal bathrooms are also noted drawbacks.
Cleanliness across the facility garners mixed reviews. Many guests are pleased with the overall cleanliness of the private rooms, bathrooms and showers. Conversely, shared areas, including kitchen and bathrooms, sometimes fall short of expectations with a few reports of dirty environments and cobwebs highlighting the need for more consistent upkeep.
The exceptional service provided by the staff is a standout feature of Laguna Beach Club. Consistently described as friendly, approachable and attentive, the staff, including notable individuals like Rodrigo at reception, deliver an experience that leaves guests feeling genuinely cared for. Their readiness to offer assistance, provide tips and maintain the property diligently is frequently praised, contributing significantly to the overall positive impression of the hotel.
Guest opinions on the beds are varied with many finding them comfortable, while others note issues such as hard mattresses, thin sheets and occasional bugs. Despite these mixed reviews, the comfort of the beds is often positively highlighted. Overall, Laguna Beach Club is recognized for its stunning location, commendable service and comfortable accommodations, while also noting areas for improvement in cleanliness and room amenities.
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