ibis Hotel Brussels Airport

Diegem 50.88134400, 4.43725100 , Bessenveldstraat 17 (Show on Map)
7.1
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe ibis Hotel Brussels Airport is favorably reviewed by guests, particularly for its strategic location near Brussels Airport, making it exceptionally convenient for travelers with early flights or business meetings at nearby corporations like NATO and Eurocontrol. The proximity to public transportation options, including a nearby bus stop and accessible train station, adds to its allure. Despite the distance from Brussels city center, many travelers, especially business ones, appreciate the peaceful surroundings and the ease of airport access.

Breakfast at the hotel is well-received, noted for its early start at 5 AM and a variety of good and tasty options. The friendly service adds to the positive dining experience, although some guests found the breakfast expensive and the selection slightly limited.

The on-site restaurant also gets commendations for its convenience and the quality of its food and drinks, despite a limited menu and inconsistent availability, especially on weekends. The dinner experience is generally pleasant, contributing to the overall comfort of staying at the hotel.

Rooms at the ibis Hotel Brussels Airport are described as clean and quiet, though basic and somewhat dated. The small size and occasional signs of wear are mentioned, but cleanliness and practicality for short stays receive repeated praise. Clean bathrooms and straightforward comfort align with guests' expectations for functionality.

Cleanliness throughout the hotel is generally positive with frequent mentions of very clean rooms and bathrooms. However, occasional lapses like stained sheets and musty smells are noted but don’t overshadow the dominant theme of a clean environment.

The hotel's staff are largely celebrated for their friendliness and helpfulness, ensuring a welcoming and attentive service. Although there are isolated reports of indifferent attitudes or language barriers, the overall sentiment remains positive, emphasizing the staff's dedication to guest satisfaction.

Free WiFi is available and while some guests praise its speed and reliability, others encounter connectivity issues and express concerns about network security. The service's inconsistency suggests room for improvement.

Parking is available but comes at a daily fee of €12-€14. Although the parking facility is generally adequate, some guests find the pricing and system navigation challenging.

Beds at the hotel receive generally positive feedback, viewed as comfortable and conducive to a restful sleep, though there are a few mixed reviews regarding their comfort.

Overall, ibis Hotel Brussels Airport stands out as a practical and convenient choice, particularly for business travelers and those needing quick access to Brussels Airport. Despite minor drawbacks in certain areas, the hotel provides a comfortable and efficient stay, underscored by its excellent location, clean facilities and friendly staff.
Show more
Categories
Business Hotel
Provides standard amenities suitable for short business trips. Offers proximity to the airport for convenient travel.

Hotel with Parking
This hotel is located near Brussels Airport and provides dedicated parking facilities for travelers, offering convenience for guests with vehicles.

3-Star Hotel
The staff are friendly and helpful. The room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows.

Dog Friendly Hotel

Cheap Hotel

Room Types
Standard Double Room Includes a large work desk, cable TV and a private bathroom with a shower. Maximum occupancy for this room is 2 adults and 1 child under 3 years old (3 adults is not possible). Baby beds are on request & upon availability.

Standard Twin Room Includes a large work desk, cable TV and a private bathroom with a shower. Maximum occupancy for this room is 2 adults and 1 child under 3 years old (3 adults is not possible). Baby beds are on request & upon availability.

Guest Reviews
7.1
Good
Location
The Ibis Hotel Brussels Airport is highly praised for its prime location, especially for those needing quick access to Brussels Airport. It shines as an excellent choice for travelers with early flights or those who have business meetings in nearby corporations such as NATO, Eurocontrol and Europol. The hotel is also conveniently situated near public transportation options, including a bus stop just a short walk away and a train station within reach, providing additional convenience for guests.

Guests appreciate the hotel's quiet surroundings, offering a peaceful stay without the intrusion of airport noise. The hotel's location is practical for those with brief stays, often described as perfect for a one-night stopover. Business travelers find it particularly advantageous due to its close proximity to various important workplaces and meeting centers. Accessibility is a key highlight with the hotel being just a five-minute bus or taxi ride to the airport.

However, the hotel's distance from Brussels city center is noted and those looking to explore the city's restaurants and attractions may find it less ideal. Despite this, the location's advantages in terms of airport proximity and ease of access to public transport make it a favorable choice for many travelers. The friendly and helpful staff further enhance the positive experience, rounding out a stay that is both convenient and comfortable for its guests.

Breakfast
Guests staying at the ibis Hotel Brussels Airport have plenty to say about the breakfast offerings. Overall, the breakfast received positive remarks with many guests labeling it as good, tasty and varied. The buffet starts early at 5 AM, which many travelers found convenient. Despite some noting a limited selection, others praised the wide variety, fresh options and well-stocked nature of the spread. The breakfast was described as delicious and included different breads, juice, tea and coffee. Guests also mentioned the friendly service and appreciated the option to dine before 6 AM. However, some found the breakfast quite expensive with several reviews pointing out the high cost of €17. Critiques included the slow refilling during busy times and a lack of items like bacon, pancakes or waffles. A handful of guests felt the breakfast could be better or more diverse, but overall, it was often remarked as a nice way to start the day with several reviewers highlighting the quality and satisfaction of the meal.

Dinner
The dinner experience at the ibis Hotel Brussels Airport has received a mix of reviews with many guests appreciating the convenience and quality of the on-site restaurant. The restaurant is often highlighted as a positive aspect, described as excellent with tasty food and drinks that made for enjoyable evenings. Its presence is especially appreciated given the lack of nearby dining options.

However, while the restaurant serves a wide variety of food and offers good bar services, some guests mentioned that the meal selection is somewhat limited with a small number of dishes available. This could be a drawback, especially for those with specific preferences or dietary requirements. Additionally, the restaurant's closure on weekends and occasional unavailability were noted as inconveniences for some visitors.

Overall, the ibis Hotel Brussels Airport's restaurant provides a convenient and generally satisfying dining experience, though it might benefit from an expanded menu and more consistent availability for guests.

Rooms
The rooms at ibis Hotel Brussels Airport come with a mix of impressions but generally lean towards being basic and functional. Guests frequently noted the small size of the rooms, mentioning that they are narrow and sometimes cramped with limited space for luggage. While some rooms showed signs of wear and could benefit from renovation, others described them as outdated or dilapidated.

On the positive side, cleanliness seems to be a consistent factor with many reviews highlighting clean and quiet rooms. The bathrooms, in particular, received good remarks for being clean and having good lighting. Some guests found the rooms to be quite comfortable and meeting basic expectations, though they pointed out that the rooms were nothing fancy. The classic comfort associated with the Ibis brand was acknowledged.

Despite the simplicity and occasional signs of age in the rooms, they generally seemed to be adequate for short stays, especially given their cleanliness. However, for those expecting more modern or spacious accommodations, the rooms might fall short of expectations.

Beds
At ibis Hotel Brussels Airport, guests generally appreciated the bedding, often describing the beds as comfortable and clean. Many found the beds to be large and very comfortable with several highlighting the beds as excellent and overly comfortable nests. The relative newness of the beds was also noted positively.

However, opinions on the bed's comfort varied. While many guests praised the comfort, others found the beds to be uncomfortable or less than ideal for a restful sleep. Some comments mentioned the beds being small or the comfort being average. Despite these mixed reviews, the overall sentiment leaned toward satisfaction with the bed quality, contributing to a comfortable stay for many travelers.

Cleanliness
The cleanliness of ibis Hotel Brussels Airport has garnered a mix of reviews from guests, yet predominantly highlights positive elements. Many guests have praised the hotel for its clean rooms, noting descriptors such as clean, comfortable, spacious and modern. The cleanliness of the premises and the bathrooms has also been appreciated with mentions of extremely clean environments and good hygiene.

Guests have often pointed out that the rooms were tidy and the personnel maintaining them were commendable. The phrases clean environment and very clean appeared multiple times, indicating that the hotel maintains a standard of cleanliness in most areas. Specific commendations were given for clean bathrooms with showers and clean sheets.

However, there were instances where the cleanliness did not meet some guests' expectations. Reports of stained sheets, dusty walls and ceilings and poorly maintained bathrooms suggest occasional lapses. Issues such as musty smells, cigarette odors in rooms and some dirty bathrooms were noted. Despite these few concerns, the overall sentiment towards cleanliness remains positive with regular mentions of extreme cleanliness in both rooms and bathrooms.

Staff
The staff at ibis Hotel Brussels Airport generally receive high praise from guests for their friendliness and helpfulness. Reviews frequently describe the staff as cheerful, welcoming and quick to respond to problems or requests, highlighting a consistent level of attentiveness and competence. Many guests appreciated the warm and polite reception with particular mentions of a super friendly welcome and very pleasant service provided by the night team.

However, some reviews point out instances of indifferent or uncaring attitudes from certain staff members, indicating occasional inconsistencies in service quality. Additionally, there were mentions of poor responses and a low level of English proficiency among some staff, which may occasionally impact the overall experience.

Despite these isolated issues, the majority of guest feedback underscores the positive interactions with the staff, emphasizing their friendliness, helpfulness and dedication to ensuring a pleasant stay for visitors.

Wi-Fi
The WiFi at the ibis Hotel Brussels Airport generally garners mixed reviews. Guests appreciate that the hotel offers free WiFi and some note that the speed of the internet is commendable, describing it as excellent and perfect. Others mention that the WiFi was good for the region. However, several guests experienced issues with connectivity, including long times to connect, slow speeds and instances where the network did not work at all. A recurring concern among reviewers is the poor security of the WiFi network. Despite its availability and moments of good performance, the service is inconsistent and could benefit from enhanced security measures.

Parking
The parking situation at ibis Hotel Brussels Airport has garnered attention from guests who have shared their experiences in recent reviews. Parking is available on-site, providing convenience for those arriving by car. However, guests should be prepared for paid parking, which is priced at €12-€14 per day. This fee might come as a surprise to some, especially since no free parking is available. The parking system and clarity around parking charges have also posed problems for some visitors, who found it challenging to understand and navigate the parking procedures. Despite the additional cost and occasional difficulties in finding a spot, the parking facility is generally described as large enough to accommodate the needs of hotel guests.

Business
The ibis Hotel Brussels Airport is a practical choice for business travelers, particularly those visiting NATO headquarters or Eurocontrol. It is highly recommended for business trips and quick stopover meetings due to its ideal location and functional facilities. The hotel offers safe parking, which adds to its appeal for business purposes. It is well-suited for business meetings and provides a business-like environment, making it an effective and efficient option for professionals.


No, ibis Hotel Brussels Airport doesn't have any pool.

No, a spa isn't available at ibis Hotel Brussels Airport.

Yes, ibis Hotel Brussels Airport welcomes dogs.

Yes, parking facilities are available at ibis Hotel Brussels Airport.

No, ibis Hotel Brussels Airport doesn't have a gym.

Location Show Map
More Options
  • Hotel in Diegem

  • 8.0 Very Good

  • From $99

  • Hotel in Diegem

  • 8.0 Very Good

  • From $101

  • Hotel in Diegem

  • 7.3 Good

  • From $76

  • Hotel in Diegem

  • 7.6 Good

  • From $79



6,746,021

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ