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Summary of reviewsSallimas Hotel enjoys a highly favorable location that is one of its standout features, praised widely for its convenience and integration into a shopping complex. Guests appreciate its proximity to a variety of amenities, including shops, a supermarket, the Panoramuco shopping mall and easy access to the highway and city center. The location is particularly lauded for its safety, calm atmosphere and the convenience it offers for events such as the Votorantim June festival.
Breakfast at Sallimas Hotel presents a mixed experience. While some guests commend the tasty, simple options and excellent coffee, along with adherence to Covid protocols, many express dissatisfaction with the variety, quality and the inconsistent replenishment of items. Complaints about limited options and early shortages underscore a need for improvement in this area.
Rooms at the hotel receive mixed reviews, leaning towards critical. The spaciousness of the rooms is appreciated, but many guests note various maintenance and cleanliness issues. Problems include broken fixtures, poorly maintained furniture, insufficient lighting and discomfort with thin bed sheets and stained pillows. There are also complaints about noise and the lack of amenities such as mini fridges and adequate shower facilities.
Cleanliness also gets mixed reviews with some guests praising the daily cleaning service and overall organization. However, issues such as dusty rooms, stained bedding, poorly cleaned bathrooms and maintenance problems suggest a need for more thorough upkeep.
The hotel's staff stands out positively, consistently praised for their friendliness, helpfulness and good organization. Guests frequently commend the attentiveness and courteous nature of the employees, creating a welcoming atmosphere. While occasional lapses in professionalism are mentioned, these are minor compared to the general positive sentiment.
Wifi services at Sallimas Hotel are described as good, fast and reliable by some guests, though others experience instability and non-functioning connections. Despite these inconsistencies, the wifi generally meets most guests' needs.
Parking facilities receive favorable feedback for being ample, easy to access and free. Guests appreciate the convenience of covered parking and its vicinity to shopping areas. Noise issues for rooms facing the parking lot are noted by a few, particularly in the early morning.
Beds at Sallimas Hotel also draw mixed responses. While some guests highlight their comfort and ability to provide a good night’s sleep, many reviews point to significant issues with worn-out, stained or damaged bedding, as well as uncomfortable mattresses and shaky bed frames. The inconsistent quality of the beds is a noted concern.
In summary, Sallimas Hotel shines with its excellent location and friendly staff, but could benefit from improvements in room maintenance, breakfast variety and the overall consistency of its amenities.
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