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Summary of reviewsHollywood Casino Gulf Coast offers a generally positive experience for its guests, starting with its prime location. Nestled close to Bay St. Louis, visitors appreciate its proximity to local attractions, dining and shopping options, all within easy reach. The scenic setting, featuring stunning views of the bay and easy access to the waterfront, further enhances its appeal.
Dining options at the hotel receive high marks, particularly the breakfast and dinner buffets, which are praised for their quality and variety. The breakfast buffet and the omelets come highly recommended, while the all-you-can-eat dinner buffet leaves a lasting impression. The Celebrity Grill is noted as a convenient late-night option. However, there are some shortcomings, including limited dining options and early closures, alongside mixed reviews for the steakhouse.
The rooms at Hollywood Casino Gulf Coast are spacious, clean and comfortable with large, ultra-comfortable beds contributing to a restful night's sleep. Many visitors enjoy the kid-friendly environment and great pool amenities, including the cool room temperatures and pleasant views. Despite the overall positive feedback, some guests mention that the decor is outdated and basic amenities like mini-fridges and microwaves are lacking. Issues with smoke odors and occasional noise disturbances are also noted.
Cleanliness is a mixed bag with many guests appreciating the fresh and comfortable atmosphere, aided by a friendly and attentive staff. However, inconsistent housekeeping standards, dirty carpets, stained sofas and inconsistent room service have left some guests dissatisfied. The lobby and elevator cleanliness also need improvement.
Staff at the hotel are generally regarded as friendly, helpful and polite, including housekeeping, bellmen and security personnel. While the pool staff and front desk are praised, there are inconsistencies in guest experiences, particularly at check-in, where some found the staff inexperienced or curt.
The pool and lazy river are standout features, providing a relaxing and enjoyable atmosphere that many guests highlight as the best part of their stay. Cleanliness and inviting appearance of the pool area, coupled with beautiful views and well-maintained surroundings, make it a favorite for visitors, despite some concerns about rules for young children.
Lastly, the casino garners mixed reviews. Many appreciate the cleanliness and convenience, but the smoke smell and difficulty in earning loyalty points are notable drawbacks. Overall, Hollywood Casino Gulf Coast offers a generally enjoyable experience for its guests, particularly with its prime location, comfortable rooms, friendly staff and excellent pool amenities.
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